Omada Identity and Microsoft Identity Manager compete in the identity management category, with Omada having an upper hand in governance capabilities and Microsoft leveraging seamless integration within its ecosystem for cohesive identity handling.
Features: Omada Identity offers extensive governance features, exceptional automation for user lifecycle management, and flexible customization options. It stands out for its auditing and reporting tools, making it suitable for complex organizations. Microsoft Identity Manager excels in security, providing robust synchronization and integration within the Microsoft ecosystem. It supports seamless authentication and hybrid environment management.
Room for Improvement: Omada Identity could improve its outdated user interface, streamline its setup process, and expand out-of-the-box connectors. Enhancements in real-time processing would also be beneficial. Microsoft Identity Manager faces challenges in on-premises operations due to high dependency on additional hardware and less intuitive user interfaces. It requires stronger legacy system support and reduced database dependencies.
Ease of Deployment and Customer Service: Omada Identity supports versatile deployment strategies, including on-premises and cloud options, with active consultancy supporting its complex deployment. In contrast, Microsoft Identity Manager offers robust integration within Microsoft's technology, ideal for organizations within that ecosystem, complemented by reliable customer service with a focus on technology-driven support.
Pricing and ROI: Omada Identity offers competitive pricing with flexible licenses, delivering value through automation features that help reduce costs. Meanwhile, Microsoft Identity Manager, often bundled with Azure AD, is cost-effective for Microsoft-licensed environments, enhancing ROI by leveraging existing licenses within its ecosystem, although perceived as expensive for standalone use.
If we look at one customer where we initially started, they had about four to ten employees working on IGA, and it is now almost half of it.
Omada Identity has definitely helped us save time when provisioning access for various identities.
I rate the technical support nine out of ten.
It is important to get to the right engineer quickly, but the process sometimes involves multiple levels before reaching the best support.
The technical support is of good quality
The vendor support needs improvement because we have reported serious incidents that remain unresolved.
Maintenance is necessary, and aside from that, if there are issues with Salesforce cloud, then Omada Identity may go down.
We do not contact their technical support directly because we have a service agreement already in place with them with some dedicated and some non-dedicated resources.
In terms of scalability, Microsoft Identity Manager allows management of up to 400,000 objects with a standard configuration.
The scalability of Omada Identity is excellent; they offer flexible pricing for licenses, accommodating both full accounts and lighter identities, which makes it truly scalable.
Omada Identity is a top-growing tool that is booming in the market.
Omada Identity's scalability is strong.
Not all conditions can be satisfied at all times, leading to some employee or user accounts experiencing deviations and syncing issues.
In terms of stability, I rate Omada Identity a nine out of ten.
We have experienced too many unexpected errors on a daily basis.
Omada Identity is a stable and reliable tool.
Very often customers require real-time or almost real-time updates, and this feature is missing in Microsoft Identity Manager.
The current policy management features are limited, and custom, flexible policies would be ideal.
While the initial setup of Microsoft Identity Manager is not completely complex, migrating or upgrading to a new version can be complex and requires multiple backups to ensure it goes smoothly.
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
There is room for improvement in Omada Identity, primarily in customization for administrators; many custom tasks require contacting providers even for simple changes.
The deployment of Omada Identity is complex; the product is not brilliantly documented.
Microsoft's licenses are bundled, allowing access to multiple services, which is beneficial.
The pricing of Microsoft Identity Manager is expensive.
Regarding pricing, setup costs, and licensing of Microsoft Identity Manager, it has a couple of cloud connectors that can sync directly with the O365 admin center, which is good enough.
They are lower than some of their competitors.
the product itself is said to have a good price, although the support can be expensive.
The features of Microsoft Identity Manager that have been most impactful in improving security and compliance include the granular policies, report, and the ability to gain end-to-end visibility for each user.
These features have been impactful in improving our security and compliance.
The best features of Microsoft Identity Manager are its 100% compatibility with Active Directory.
Omada Identity helps automate reviews of access requests and reroutes them to appropriate people, which is what it should do; it really assists in reducing the workload time.
You can really do it codeless by creating a custom process with the process designer, adding the building blocks of the process designer into the process, and then getting it to work.
Technically, the product does everything one would expect from an identity and access management platform.
| Product | Market Share (%) |
|---|---|
| Omada Identity | 3.3% |
| Microsoft Identity Manager | 2.3% |
| Other | 94.4% |
| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 3 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 3 |
| Large Enterprise | 43 |
Microsoft Identity Manager (MIM) builds on the identity and access management capabilities of Forefront Identity Manager. MIM helps you manage the users, credentials, policies, and access within your organization. Additionally, MIM adds a hybrid experience, privileged access management capabilities, and support for new platforms.
Omada Identity is an identity governance and administration (IGA) solution designed to help organizations manage and secure digital identities and access across their IT environments. It focuses on enhancing security, compliance, and efficiency by automating identity management processes.
Omada Identity offers a robust set of features that streamline identity lifecycle management, access governance, and compliance reporting. It integrates with a wide range of IT systems, applications, and data sources, providing a centralized platform for managing user identities and access rights. The solution enables organizations to enforce security policies, ensure regulatory compliance, and reduce the risk of unauthorized access.
What are the critical features of Omada Identity?
What benefits or ROI items should users look for in the reviews when evaluating Omada Identity?
Omada Identity is widely adopted across various industries, including healthcare, finance, and manufacturing. In healthcare, it helps protect patient data and comply with regulations like HIPAA. In finance, it ensures compliance with SOX and other financial regulations. In manufacturing, it secures access to sensitive production data and intellectual property.
Pricing and licensing for Omada Identity are typically based on the number of users and the specific features required. Customer support is available through various channels, including online resources, support tickets, and professional services for implementation and customization.
In summary, Omada Identity is a comprehensive IGA solution that enhances security, compliance, and efficiency in managing digital identities and access.
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