

OpenText Identity Manager and Microsoft Identity Manager are products competing in the identity management space. Microsoft Identity Manager has the upper hand due to robust features and integration capabilities, making it a preferred choice for comprehensive functionality.
Features: OpenText Identity Manager emphasizes flexibility and customizable workflows suitable for complex environments. Its main features include competitive pricing, efficient onboarding, and satisfactory support. Microsoft Identity Manager is known for seamless integration with Windows ecosystems and focuses on hybrid identity management, offering features like enhanced security, compliance management, and identity synchronization.
Room for Improvement: OpenText Identity Manager can improve on its feature set and integration with third-party applications. Enhancements in the areas of documentation, scalability, and hybrid deployment options would add value. Microsoft Identity Manager could benefit from easier implementation processes, reducing complexity for first-time users. Expanding support for non-Microsoft environments and improving customer support can also be beneficial.
Ease of Deployment and Customer Service: OpenText Identity Manager is noted for straightforward deployment and efficient onboarding. Its customer support is satisfactory, assisting rapid deployment. Microsoft Identity Manager offers deep integration with Microsoft products, simplifying deployment for existing Microsoft clients. Its complex features may require intensive support, which Microsoft provides effectively, supporting environments seeking integrated solutions.
Pricing and ROI: OpenText Identity Manager is a cost-effective solution, offering a clear ROI, especially for quick implementations. Its pricing is competitive, making it an ideal choice for budget-conscious organizations. Microsoft Identity Manager requires a higher initial investment, but delivers substantial ROI for enterprises heavily invested in Microsoft ecosystems. Its integration within the Microsoft suite is included in premium versions of Azure AD, making it attractive for clients already subscribed to Microsoft products.
| Product | Market Share (%) |
|---|---|
| Microsoft Identity Manager | 2.3% |
| OpenText Identity Manager | 2.1% |
| Other | 95.6% |

| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 3 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 4 |
| Large Enterprise | 6 |
Microsoft Identity Manager (MIM) builds on the identity and access management capabilities of Forefront Identity Manager. MIM helps you manage the users, credentials, policies, and access within your organization. Additionally, MIM adds a hybrid experience, privileged access management capabilities, and support for new platforms.
OpenText Identity Manager provides event-driven capabilities with real-time synchronization and integration across multiple systems. Known for its flexibility, it offers features like password sync, access management, and directory synchronization.
OpenText Identity Manager is a comprehensive identity management platform, designed to support role-based provisioning and seamless integration of external systems. Its notable features include the Designer and Analyzer tools and robust self-service password management, enhancing its usability. Organizations leverage its event-driven architecture for real-time synchronization and detailed tracing, facilitating efficient identity management across different data sources. However, enhancements in Windows OS compatibility, user interface modernization, and cloud support are needed. Training remains crucial, given the system's complexity and unique language.
What are the Key Features of OpenText Identity Manager?In industries ranging from large corporations to local banks, OpenText Identity Manager supports account provisioning and access management, primarily through Active Directory integration. By connecting with applications like Oracle, PeopleSoft, and Office 365, it facilitates lifecycle and compliance management. Its deployment aids training and real-world application with single sign-on options for internal applications, providing a comprehensive identity management solution for diverse environments.
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