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Microsoft Identity Manager vs OpenText Identity Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Identity Manager
Ranking in Identity Management (IM)
12th
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
25
Ranking in other categories
No ranking in other categories
OpenText Identity Manager
Ranking in Identity Management (IM)
15th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
18
Ranking in other categories
User Provisioning Software (9th), Identity Governance Administration (IGA) (7th)
 

Mindshare comparison

As of May 2026, in the Identity Management (IM) category, the mindshare of Microsoft Identity Manager is 2.0%, down from 4.4% compared to the previous year. The mindshare of OpenText Identity Manager is 2.0%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Mindshare Distribution
ProductMindshare (%)
Microsoft Identity Manager2.0%
OpenText Identity Manager2.0%
Other96.0%
Identity Management (IM)
 

Featured Reviews

RameshKumar9 - PeerSpot reviewer
Consultant at IOM - UN Migration
Supports reliable identity management and custom policy design
Microsoft Identity Manager can be improved by integrating it with Entra ID as a SaaS application or by having a cloud-based connector, as it is currently limited to on-prem scenarios, and a combination of both would be a great solution compared to competitors such as SailPoint or One Identity Manager. While the initial setup of Microsoft Identity Manager is not completely complex, migrating or upgrading to a new version can be complex and requires multiple backups to ensure it goes smoothly.
reviewer2401464 - PeerSpot reviewer
Architect at a consultancy with 51-200 employees
Updates systems quickly and does not have a limit on the number of users
NetIQ does not have a limit on the number of users. The tool is secure by nature. It can have more than one billion users. Event-based systems know what has to be changed. SQL-based systems can only change using time and date. Event-based systems provide immediate results, while SQL-based systems need time to sync. It is totally different from a security perspective. Event-based systems can update all the systems in seconds or minutes. Other systems do it within 24 hours. The basic event-based system is AI-driven. It has some kind of robotics and programming. Other tools need programming. I like systems that have prebuilt ideas of security. NetIQ has been in the market for a long period. It has all the systems and connectors. There is not much coding. We just need to configure the products. We need not do any programming. I haven't seen any other product that needs only configuration to do the job. Most products in the market are SQL-based. They need programming. Some service providers who sell other products to customers do not sell NetIQ because they can make more money by selling solutions that need more consultancy and programming. More hours lead to more money.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This is an all-encompassing product."
"It has a lot of features; it has all the bells and whistles of identity and access management, such as adaptive MFA, intelligent graph security API, and being powered by Microsoft Graph API."
"The synchronization tool is very powerful and when compared to other vendors the license fees are great - it comes free with the Windows Server license."
"The concept is primarily for the people in the business. In business, you can discuss how integrating all the services and resources within the company can bring numerous benefits."
"It is one of the easiest products to implement, which is one of the main advantages. The integration is easy. Unlike other products, it is not complicated to integrate."
"The most valuable feature of the solution is the fact that I can use it to track who is sending which email, who is accessing which documents or which files, etc. These tools help me improve security within the enterprise environment."
"What makes this solution attractive is the licensing model. Microsoft Identity Manager is included in premium versions of Azure AD and in enterprise agreements such as E3. This makes the solution very attractive to many of our clients who are subscribed to those products."
"MIM gives a high return on investment."
"The product is easy to use."
"I like the eDirectory feature."
"Identity and access management processes have developed to become automatic and fast."
"The main value lies in the simplicity of implementation, as well as its customized look and feel."
"The Identity Engine is event-based and provides real-time synchronization and password synchronization to more than 40 different applications and services."
"The identity vault, password syncing and self service Password Reset are valuable features, and NetIQ does a good job with password syncing among directories."
"NetIQ does not have a limit on the number of users."
"The most valuable features are Password Reset Alerts, Password Sync, and SQL connectors."
 

Cons

"This product was only launched two or three years ago and it is still in the process of becoming stable."
"The product could be more friendly for non-native English speakers. It would also be better if it were more intuitive and visually attractive."
"All actions require logging in to the server."
"They have to improve the User Entity and Behavioral Analysis."
"The product's pricing and integration features could be improved."
"The security could be slightly improved."
"Microsoft Identity Manager could be more intuitive in terms of interface."
"It requires a lot of improvements. Microsoft is killing this product and migrating some of the features to Azure AD."
"NetIQ Identity Manager could improve by updating the user portal, it is out of date."
"The vendor must provide an easier console for configuring things for smaller customers."
"Technical support is average. When it's come to complex issues, it takes longer than expected to solve."
"It needs some modern features. They should improve and modernize their management interface."
"Technical support is very good, but in my country the ecosystem of consultants is scarce."
"It needs some modern features. They should improve and modernize their management interface. It has been created over years and by different persons. You can see different applications, different management consoles for different things. There should be an integrated interface."
"If it works, Designer is a charm, but it can be a pain to keep updated because of all the Java stuff that regularly goes wrong."
"The interface is old and outdated, and the design software seems archaic."
 

Pricing and Cost Advice

"The solution is expensive."
"It is an expensive tool."
"When comparing the cost, Microsoft Identity Manager is the best solution because it is free if you have an Azure P2 license."
"Microsoft Identity Manager comes with the premium or community license. If the customer doesn't have a premium license, the reseller who sells the licenses of Microsoft to the enterprise can extend the license for the client."
"The solution is included in the Microsoft E3 license and premium subscriptions of Azure AD."
"The tool's price is low for my company."
"The prices can always be improved. I'd rate it a 4 out of 10 in terms of pricing."
"MIM is free with a Microsoft Azure license."
"You just need to be aware that the more systems you connect, the more license fees you have to pay."
"The price of the solution is a bit high and could be reduced."
"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."
"The solution is quite affordable."
"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."
"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."
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Top Industries

By visitors reading reviews
Government
11%
Manufacturing Company
10%
Financial Services Firm
10%
Educational Organization
7%
Financial Services Firm
10%
Outsourcing Company
8%
Manufacturing Company
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise3
Large Enterprise11
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Identity Manager?
Regarding pricing, setup costs, and licensing of Microsoft Identity Manager, it has a couple of cloud connectors that can sync directly with the O365 admin center, which is good enough, but Entra I...
What needs improvement with Microsoft Identity Manager?
Microsoft Identity Manager could be improved in several areas. The solution uses a batching process that executes at scheduled times, which differs from other vendor solutions. It is missing capabi...
What is your primary use case for Microsoft Identity Manager?
Microsoft Identity Manager is used primarily in the retail business. The implementation is enterprise-level within a national company, specifically at JCPenney, which is a large organization.
What is your experience regarding pricing and costs for NetIQ Identity Manager?
The pricing depends on whether we buy the solution as a service or a license. The license is expensive. If we buy it as a service for a large number of users, it is the cheapest tool we can get. Th...
What needs improvement with NetIQ Identity Manager?
The tool is used mostly in big systems to understand what is happening. There are not many technicians who know how to use the product. The vendor must provide an easier console for configuring thi...
What is your primary use case for NetIQ Identity Manager?
NetIQ Directory is the main function of the product. As far as I know, it is the only event test directory that exists. It has all the potential for event-based testing. It has rules, connectors, a...
 

Also Known As

MIM, Forefront Identity Manager, FIM, MS Identity Manager
Novell Identity Manager
 

Overview

 

Sample Customers

Dow Chemical Company (Dow), Whole Foods Market
Sheetz
Find out what your peers are saying about Microsoft Identity Manager vs. OpenText Identity Manager and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.