Microsoft Entra ID vs OpenText Identity Manager comparison

Microsoft and OpenText are both solutions in the Identity Management (IM) category. Microsoft is ranked #2 with an average rating of 8.7, while OpenText is ranked #17 with an average rating of 7.7. Microsoft holds a 12.5% mindshare in IAM, compared to OpenText’s 1.9% mindshare. Additionally, 95% of Microsoft users are willing to recommend the solution, compared to 87% of OpenText users who would recommend it.

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Executive SummaryUpdated on Jun 19, 2025

OpenText Identity Manager and Microsoft Entra ID are competitors in the identity and access management space. Microsoft Entra ID has the upper hand due to its diverse features and superior integration capabilities within the Microsoft ecosystem.

Features: OpenText Identity Manager offers robust user provisioning, role management, and policy enforcement with high customization and integration flexibility. Microsoft Entra ID provides seamless integration within the Microsoft ecosystem, advanced security configurations, and enhanced identity protection mechanisms.

Room for Improvement: OpenText Identity Manager could improve deployment time and reduce the need for technical expertise. Microsoft Entra ID might benefit from pricing adjustments and broader feature documentation. Both products could enhance customer service channels.

Ease of Deployment and Customer Service: OpenText Identity Manager is adaptable to existing infrastructure but requires considerable setup time and technical expertise. Its customer service assists in complex installations. Microsoft Entra ID offers straightforward deployment, especially for environments already using Microsoft services, supported by efficient customer service aimed at prompt resolution.

Pricing and ROI: OpenText Identity Manager is favorable for competitive setup pricing and offers long-term value through its features, ideal for deep customization. Microsoft Entra ID, despite its higher initial cost, provides strong ROI due to comprehensive integration, scalability, and security benefits, especially for businesses within the Microsoft ecosystem.

To learn more, read our detailed Microsoft Entra ID vs. OpenText Identity Manager Report (Updated: July 2025).

Buyer's Guide

Microsoft Entra ID vs. OpenText Identity Manager

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Omada Identity

Mindshare comparison

As of August 2025, in the Identity Management (IM) category, the mindshare of Omada Identity is 3.2%, down from 3.5% compared to the previous year. The mindshare of Microsoft Entra ID is 12.5%, up from 11.9% compared to the previous year. The mindshare of OpenText Identity Manager is 1.9%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Identity Management (IM)

Featured Reviews

Pernilla Hulth

IAM Project Manager (Independent) at a retailer with 10,001+ employees

The interface is easy to use and gives you a solid overview

The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.

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Bahram Piri

Chief Executive Officer & Founder at IDmelon Technologies

Security focus and seamless implementation increase platform productivity

Microsoft Entra ID can be improved in many ways, and there's a big wish list.If we're focusing on security, something that I definitely expect is improvement in the UI and UX for frontline workers. This is important, especially for non-tech savvy individuals. It is something Microsoft Entra ID could do to improve for a wider audience. It's important to focus on the frontline workers since they are non-tech savvy individuals. They are not like those back-office engineering C-level employees who are constantly dealing with computers, and we need to build a specific user experience and user interface for them to handle this stuff. That's something I expect Microsoft to focus on more for Microsoft Entra ID.

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SYAMSUL SALAM

Solutions Architect at Pos DIgicert Sdn Bhd

The product is affordable and easy to use, but the technical support must be improved

The solution is used to manage SSO and login for internal applications The product enables detailed user management. The product is easy to use. Our users found it easier than Microsoft Identity Manager. The solution must add more configurations. There are different types of user identity in…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs."

"The customer success and support teams have been crucial."

"The most valuable functionality of the solution for us is that when employees stop working for the municipality, they are automatically disabled in Active Directory. Omada controls that 100 percent. They are disabled for 30 days, and after that time Omada deletes the Active Directory account. The same type of thing happens when we employ a new person. Their information is automatically imported to Omada and they are equipped with the roles and rights so they can do their jobs."

"Omada's best feature is creating accounts, automatically assigning permissions, and distributing resources based on assignment policies."

"The most valuable feature of Omada is its API connectivity, which allows seamless integration with various services like SAP, GRC, and Microsoft licenses."

"Technically, the product does everything one would expect from an identity and access management platform. The product offers robust handling of Active Directory resources."

"The thing that I find most valuable is that Omada consists of building blocks, which means that you can configure almost anything you want without using custom code, making it pretty easy to do. It's possible to connect to multiple target systems and to create one role that consists of different permissions in the different target systems. So one role in Omada can make sure that you have an account in three different systems."

"Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want."

More Omada Identity pros

"With Azure Active Directory we were able to manage with different options the access for different users."

"Every feature in Microsoft Entra ID plays a crucial role in overall security."

"The implementation of Microsoft Entra ID has impacted my secure access to apps or resources in my environment because it made it easier."

"The security and compliance features are very helpful. The online information on the site is well documented."

"The security features, such as attack surface rules and conditional access rules, are the most valuable aspects of Azure AD."

"It enhances security, especially for unregistered devices. It 1000% has security features that help to improve our security posture. It could be irritating at times, but improving the security posture is exactly what the Authenticator app does."

"It's a very intuitive platform. It's easy to create groups and add people."

"I'd rate Microsoft Entra ID a 10 out of 10 due to the extensive range and focus on security features."

More Microsoft Entra ID pros

"The access request management has improved significantly in terms of its user interface. What sets it apart from competitors like SailPoint is that it's an event-based solution rather than schedule-based. That's a key differentiator."

"It's a very flexible tool, so you can synchronize multiple sources of data and you have multiple connections to various kinds of systems."

"The main value lies in the simplicity of implementation, as well as its customized look and feel."

"I like the eDirectory feature."

"The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good."

"NetIQ does not have a limit on the number of users."

"The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one."

"The most valuable features are Password Reset Alerts, Password Sync, and SQL connectors."

More OpenText Identity Manager pros

Cons

"In our organization, all the data is event-driven, which means that if an attribute is changed in the source system, it can be updated within a few seconds in all end-user systems. There is room for improvement in Omada regarding that. Omada is still batch-based for some processes, so sometimes it can take an hour or even four hours before the execution is run and the update is sent."

"Omada's performance could be better because we had some latency issues. Still, it's difficult to say how much of that is due to Omada versus the resources used by our other vendors in our on-prem environment. Considering the resources we have invested into making it run well, it's slightly slower than we would expect."

"The web GUI can be improved."

"The solution should be made more agile for customers to own or configure."

"Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved."

"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."

"The user interface could be improved. The interface between Omada and the user is mainly text-based."

"The architecture of the entire system should also be less complex. The way they process the data is complex."

More Omada Identity cons

"The Cloud Provisioning Agent cannot provision a lot of the information that AD Connect does. For starters, the lightweight version cannot synchronize device information. If you have computers on-premises, the information about them will not be synchronized by the Cloud Provisioning Agent. In addition, if you have a user on the cloud and he changes his password, that information should be written back to the on-premises instance. But that workflow cannot be done with the lightweight agent. It can only be done with the more robust version."

"I think the solution can improve by making the consumption of that data easier for our customers."

"The quality of support has declined in recent years."

"There are no specific areas where improvement is needed at the moment. Everything has been good so far."

"The ease of use regarding finding audit information for users could also be improved."

"Private access and internet access should be available in a less expensive licensing model."

"The main issue is that because Active Directory is in the cloud, it will inevitably be dependent on internet connectivity."

"Whatever business requirements we needed in the past three years, users were created, with the name of the user and they were not connected with the Active Directory. We were trying to in house in three years and with directory, but we were not able to achieve it."

More Microsoft Entra ID cons

"The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent."

"The interface is old and outdated, and the design software seems archaic."

"Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy."

"There's no huge thing missing, because it's already comprehensive. Now and then, however, there might be a minor issue."

"We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory."

"The vendor must provide an easier console for configuring things for smaller customers."

"If it could be operated in such a way that anybody could use it, with just the user interface, and there's no need for programming, then that would be a great improvement."

"It needs some modern features. They should improve and modernize their management interface. It has been created over years and by different persons. You can see different applications, different management consoles for different things. There should be an integrated interface."

More OpenText Identity Manager cons

Pricing and Cost Advice

"It's a fair price for the on-premises system. Compared with what we had before, it's much cheaper and we get all the modules in one. We tried to go with the cloud, but it was far too expensive."

"Omada is expensive."

"The pricing is okay."

"Omada Identity offers a reasonable price point, but it will increase as we transition to the cloud."

"Being Dutch, I can only say that it is extremely expensive, but all software products are expensive. If you have 38,000 users, then even one dollar or one euro per person would amount to a significant amount of money. Because of the high number of users, anything gets expensive very fast here."

"While Omada Identity carries a premium price tag, it proves to be cost-effective."

"It is fairly priced for an on-premise environment, but for the cloud environment, I am not that happy with the pricing."

"It is expensive. Fortunately, I had a very good procurement manager on my side, but they are expensive. The closest competitors are also very expensive. You get a full-fledged solution that can do everything you dream of, but you pay for everything."

More Omada Identity pricing and cost advice

"Microsoft Azure AD has P1 or P2 licensing options, and it depends on the customer's needs. To use Conditional Access, you need to have the P1 license, and to use the PIN features, you need the P2 license."

"It is a packaged license. We have a Premium P1 subscription of Office 365, and it came with that."

"It is good. We have Office 365 E3, and then that is tied in with Azure Active Directory. I believe that we only have to pay for our technician-level access or IT department access for Azure Active Directory Premium, which I am sure they call Entra Premium P2 licensing, so it is not a very large cost. We just adopted that, and that gives us a lot of insights into user security that we would not otherwise have."

"Expensive solution, but if you look at the technical benefits it provides, the price for it is decent."

"Make sure that you get the most out of your Office 365 licenses for Azure AD. If you have additional concerns for users who don't have an Office 365 license, consider Azure AD Premium P1 and P2. Be aware that you have to evaluate your license usage beforehand."

"The pricing depends on the use case and can be negotiated based on volume."

"There are four different levels of subscription including the free level, one that includes the Office 365 applications, the Premium 1 (P1) level, and the Premium 2 (P2) level."

"We have an agreement with Microsoft, and my company pays yearly."

More Microsoft Entra ID pricing and cost advice

"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."

"The solution is quite affordable."

"The price of the solution is a bit high and could be reduced."

"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."

"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."

"You just need to be aware that the more systems you connect, the more license fees you have to pay."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

13%

Manufacturing Company

Government

Computer Software Company

14%

Financial Services Firm

11%

Manufacturing Company

Government

Computer Software Company

16%

Government

Transportation Company

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Omada Identity Cloud?

As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configur...

See all answers

What is your experience regarding pricing and costs for Omada Identity Cloud?

They are positioned at a good price point. They are lower than some of their competitors.

See all answers

What needs improvement with Omada Identity Cloud?

The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user ...

See all answers

How does Duo Security compare with Microsoft Authenticator?

We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Du...

See all answers

What do you like most about Azure Active Directory?

It is very simple. The Active Directory functions are very easy for us. Its integration with anything is very easy. W...

See all answers

What is your experience regarding pricing and costs for Azure Active Directory?

Our experience with the pricing, setup costs, and licensing of Microsoft Entra ID involves leveraging Microsoft 365 E...

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What do you like most about NetIQ Identity Manager?

The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with...

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What is your experience regarding pricing and costs for NetIQ Identity Manager?

The pricing depends on whether we buy the solution as a service or a license. The license is expensive. If we buy it ...

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What needs improvement with NetIQ Identity Manager?

The tool is used mostly in big systems to understand what is happening. There are not many technicians who know how t...

See all answers

Comparisons

SailPoint Identity Security Cloud vs Omada Identity

Compared 31% of the time

Saviynt vs Omada Identity

Compared 16% of the time

One Identity Manager vs Omada Identity

Compared 8% of the time

Ping Identity Platform vs Omada Identity

Compared 5% of the time

SAP Identity Management vs Omada Identity

Compared 4% of the time

More Omada Identity Competitors

Google Cloud Identity vs Microsoft Entra ID

Compared 11% of the time

Microsoft Intune vs Microsoft Entra ID

Compared 8% of the time

Amazon Cognito vs Microsoft Entra ID

Compared 5% of the time

Okta Workforce Identity vs Microsoft Entra ID

Compared 5% of the time

Auth0 vs Microsoft Entra ID

Compared 5% of the time

More Microsoft Entra ID Competitors

SailPoint Identity Security Cloud vs OpenText Identity Manager

Compared 23% of the time

CyberArk Privileged Access Manager vs OpenText Identity Manager

Compared 10% of the time

One Identity Manager vs OpenText Identity Manager

Compared 8% of the time

EVOLVEUM midPoint vs OpenText Identity Manager

Compared 7% of the time

SAP Identity Management vs OpenText Identity Manager

Compared 6% of the time

More OpenText Identity Manager Competitors

Product Reports

Buyer's Guide

Omada Identity

August 2025

Download Omada Identity product report

Buyer's Guide

Microsoft Entra ID

August 2025

Download Microsoft Entra ID product report

Buyer's Guide

OpenText Identity Manager

August 2025

Download OpenText Identity Manager product report

Also Known As

Omada Identity Suite, Omada Identity Cloud

Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator

Novell Identity Manager

Interactive Demo

Demo not available

Omada

Microsoft

Demo not available

OpenText

Overview

Omada Identity is an identity governance and administration (IGA) solution designed to help organizations manage and secure digital identities and access across their IT environments. It focuses on enhancing security, compliance, and efficiency by automating identity management processes.

Omada Identity offers a robust set of features that streamline identity lifecycle management, access governance, and compliance reporting. It integrates with a wide range of IT systems, applications, and data sources, providing a centralized platform for managing user identities and access rights. The solution enables organizations to enforce security policies, ensure regulatory compliance, and reduce the risk of unauthorized access.

What are the critical features of Omada Identity?

Identity Lifecycle Management: Automates the process of creating, updating, and deactivating user identities throughout their lifecycle.
Access Governance: Ensures that users have appropriate access rights, enabling continuous monitoring and recertification of access.
Compliance Reporting: Provides comprehensive reporting capabilities to demonstrate compliance with regulatory requirements.
Role-Based Access Control (RBAC): Simplifies the assignment and management of access rights based on user roles within the organization.
Self-Service Access Requests: Empowers users to request access to resources through a user-friendly portal, reducing administrative burden.
Integration Capabilities: Seamlessly integrates with various systems, applications, and data sources for unified identity and access management.

What benefits or ROI items should users look for in the reviews when evaluating Omada Identity?

Improved Security: By ensuring that only authorized users have access to sensitive information, Omada Identity enhances overall security posture.
Regulatory Compliance: Helps organizations meet compliance requirements by providing detailed audit trails and reporting features.
Operational Efficiency: Automates routine identity management tasks, reducing manual effort and freeing up IT resources for strategic initiatives.
User Productivity: Streamlines access management processes, enabling users to quickly obtain the resources they need to perform their jobs.
Reduced Risk: Minimizes the risk of data breaches and insider threats by enforcing strict access controls and continuous monitoring.

Omada Identity is widely adopted across various industries, including healthcare, finance, and manufacturing. In healthcare, it helps protect patient data and comply with regulations like HIPAA. In finance, it ensures compliance with SOX and other financial regulations. In manufacturing, it secures access to sensitive production data and intellectual property.

Pricing and licensing for Omada Identity are typically based on the number of users and the specific features required. Customer support is available through various channels, including online resources, support tickets, and professional services for implementation and customization.

In summary, Omada Identity is a comprehensive IGA solution that enhances security, compliance, and efficiency in managing digital identities and access.

Omada

Microsoft Entra ID is used for extending on-premises Active Directory to the cloud, managing application access, enabling multi-factor authentication, and single sign-on. It facilitates policy enforcement and secure access, ensuring centralized identity management across cloud and on-premises resources.

Organizations utilize Microsoft Entra ID for robust user and group management, identity synchronization, and conditional access. Its seamless integration with third-party apps, scalability, and support for remote work make it a preferred choice. The admin center streamlines identity and access tasks, enhancing efficiency and security with features like privileged identity management and audit logs.

What are the key features of Microsoft Entra ID?

Single Sign-On: Simplifies user access to multiple applications with one login.
Multifactor Authentication: Enhances security by requiring additional verification.
Conditional Access: Establishes policies that determine how users' access cloud apps.
Integration: Easily integrates with various third-party applications.
User Identity Protection: Safeguards user identities from threats.
Privileged Identity Management: Manages elevated access to sensitive resources.
Audit Logs: Provides thorough activity logs for oversight and compliance.

What benefits should users look for in Microsoft Entra ID reviews?

Enhanced Security: Offers strong multifactor authentication and identity protection.
Administrative Efficiency: Simplifies identity and access management tasks.
Scalability: Supports growing user bases and remote work environments.
Integration Capabilities: Compatible with numerous third-party applications.
User-Friendly Interface: Makes managing user identities straightforward.

Microsoft Entra ID implementation varies across industries. Tech firms leverage it for secure, scalable access management, while healthcare organizations utilize its identity protection features to safeguard patient data. Educational institutions adopt Entra ID for streamlined user management and policy enforcement, ensuring secure access for students and staff across on-premises and cloud resources.

Microsoft

OpenText Identity Manager provides event-driven capabilities with real-time synchronization and integration across multiple systems. Known for its flexibility, it offers features like password sync, access management, and directory synchronization.

OpenText Identity Manager is a comprehensive identity management platform, designed to support role-based provisioning and seamless integration of external systems. Its notable features include the Designer and Analyzer tools and robust self-service password management, enhancing its usability. Organizations leverage its event-driven architecture for real-time synchronization and detailed tracing, facilitating efficient identity management across different data sources. However, enhancements in Windows OS compatibility, user interface modernization, and cloud support are needed. Training remains crucial, given the system's complexity and unique language.

What are the Key Features of OpenText Identity Manager?

Real-time Synchronization: Event-driven architecture enables instant updates across systems.
Role Based Provisioning: Streamlines managing roles and permissions within organizations.
Flexible Integration: Connects with multiple data sources, enhancing system interoperability.
Password Synchronization: Simplifies password management across platforms.
Access Management: Offers tools to manage permissions and security with ease.

Why Consider OpenText Identity Manager in Reviews?

Comprehensive Support: Offers identity lifecycle management, enhancing user experience.
Security Enhancements: Improves compliance management and access control.
Scalability: Efficiently supports large-scale enterprise environments.
Integration Capabilities: Connects seamlessly with existing infrastructure.

In industries ranging from large corporations to local banks, OpenText Identity Manager supports account provisioning and access management, primarily through Active Directory integration. By connecting with applications like Oracle, PeopleSoft, and Office 365, it facilitates lifecycle and compliance management. Its deployment aids training and real-world application with single sign-on options for internal applications, providing a comprehensive identity management solution for diverse environments.

OpenText

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing

Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.

Sheetz

Buyer's Guide

Microsoft Entra ID vs. OpenText Identity Manager

July 2025

Free Report: Microsoft Entra ID vs. OpenText Identity Manager

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