One Identity Manager vs OpenText Identity Manager comparison

One Identity and OpenText are both solutions in the User Provisioning Software category. One Identity is ranked #1 with an average rating of 8.2, while OpenText is ranked #9 with an average rating of 7.7. One Identity holds a 10.6% mindshare in UP, compared to OpenText’s 3.1% mindshare. Additionally, 90% of One Identity users are willing to recommend the solution, compared to 87% of OpenText users who would recommend it.

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Executive SummaryUpdated on Sep 21, 2025

One Identity Manager and OpenText Identity Manager compete in the identity and access management space. One Identity Manager seems to have the upper hand due to its extensive range of connectors and high degree of customization, appealing to businesses requiring flexible and integrated solutions.

Features: One Identity Manager offers significant customization capabilities with a broad range of connectors and robust reporting, allowing tailored workflows. OpenText Identity Manager shines in event-based processing and integration capabilities but lacks the extensive out-of-the-box connectors of One Identity Manager.

Room for Improvement: One Identity Manager needs to address performance issues in complex deployments and improve documentation and user experience, focusing on simplifying configurations and user interfaces. OpenText Identity Manager should enhance its cloud integration and simplify the user interface for better administrative ease.

Ease of Deployment and Customer Service: One Identity Manager supports on-premises, cloud, and hybrid deployments, offering more flexibility. Its customer service varies based on the support level purchased. OpenText Identity Manager primarily focuses on on-premises deployment, limiting its flexibility for cloud-centric organizations, and although technical support is effective in problem-solving, response times for complex issues could improve.

Pricing and ROI: One Identity Manager is more expensive but offers a solid return on investment due to its comprehensive features, particularly for large enterprises. Its complex licensing model can mean a significant initial investment but is justified for extensive implementations. OpenText Identity Manager offers a more flexible licensing approach, appealing to smaller enterprises or those requiring fewer features, delivering positive ROI through cost reductions and increased productivity.

To learn more, read our detailed One Identity Manager vs. OpenText Identity Manager Report (Updated: September 2025).

Buyer's Guide

One Identity Manager vs. OpenText Identity Manager

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Omada Identity

Mindshare comparison

As of October 2025, in the User Provisioning Software category, the mindshare of Omada Identity is 5.6%, down from 6.0% compared to the previous year. The mindshare of One Identity Manager is 10.6%, down from 14.1% compared to the previous year. The mindshare of OpenText Identity Manager is 3.1%, down from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

User Provisioning Software Market Share Distribution
Product	Market Share (%)
One Identity Manager	10.6%
Omada Identity	5.6%
OpenText Identity Manager	3.1%
Other	80.7%

User Provisioning Software

Featured Reviews

Pernilla Hulth

IAM Project Manager (Independent) at a retailer with 10,001+ employees

The interface is easy to use and gives you a solid overview

The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.

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Charles Essien

Back End Developer at DC Smarter

Makes identity management more robust with the new portal, but needs faster processing and better support

For basic tasks, it's acceptable, but when there are complexities and building on those complexities, it becomes slow because One Identity Manager doesn't do parallel processing; it processes in series and in batches. That's a drawback because with a heavy database and many processes, it becomes slow, which isn't ideal for user experience. There are many areas in One Identity Manager that have room for improvement. I don't prefer that One Identity Manager uses series processing where everything is in a queue; it has to process in order, which means there are too many layers involved in processing a single piece of information. If they could simplify that and make processing faster, it would be perfect. The database queue process doesn't make sense, and it's annoying waiting for processes to finish before another starts. Also, when upgrading, they should be more considerate; with the transition from One Identity Manager 7.0 to 8.2, many functions were phased out, requiring extensive upgrading of numerous scripts. I find it pretty difficult to customize the solution because you really need to be an expert. If you have about one year of experience, you can't do much with One Identity Manager. You need many years of experience to customize solutions effectively.

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SYAMSUL SALAM

Solutions Architect at Pos DIgicert Sdn Bhd

The product is affordable and easy to use, but the technical support must be improved

The solution is used to manage SSO and login for internal applications The product enables detailed user management. The product is easy to use. Our users found it easier than Microsoft Identity Manager. The solution must add more configurations. There are different types of user identity in…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs."

"The support response time and the freedom from strange bugs and strange things happening in the software are valuable."

"Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want."

"I'm not using Omada, but the interface is easy to use and gives you a solid overview of your identities."

"You can make resources. You can import them from Azure or Active Directory and put them in an application. For example, if there is an application that uses a lot of Active Directory groups, you can make the groups available for people. If they need to access that application, you can tell them the resource groups you have for that application. People can do everything by themselves. They do not need anybody else. They can just go to the Omada portal, and they can do it all by themselves. That is terrific."

"For me, the best feature of Omada Identity is its web interface because it's really easy for users to understand."

"It scales in terms of numbers and types of identities. It can govern the on-premise applications as well as the cloud applications. So, it can manage hybrid environments with all types of identities and various load amounts."

"Support-wise, working with Omada has been good. We have very good direct interactions and fast responses."

More Omada Identity pros

"It is easy to extend the product for custom purposes."

"The product is flexible. For example, it offers cloud features."

"The solution does help us efficiently manage lots of authorizations automatically."

"The biggest improvement has been the auditing. Now we have a record of what the users have, what the users have requested and when, and when things were approved. It's all in the same system."

"The tool's true advantage is its flexibility; it provides building blocks that can be easily assembled to create custom processes, much like constructing something with Lego bricks."

"The most valuable feature is the JML. Unlike other identity manager tools, the JML is more customizable, making it easier to find."

"One Identity Manager connects SAP accounts to employee identities under governance. The connector from One Identity for SAP is the most powerful one in the market. This connector can touch all the levels of the objects in SAP. It can not only be connected to SAP ERP but also to SAP HANA, GRC, etc. One of the strengths of One Identity Manager is the SAP connector. You can touch a lot of the SAP environment and also have deep granularity."

"From an end-user perspective, it is very easy to use. There is no need to follow extensive documentation; you just need to go through the process while raising a request."

More One Identity Manager pros

"The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good."

"NetIQ does not have a limit on the number of users."

"I like the eDirectory feature."

"The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one."

"The most valuable features are Password Reset Alerts, Password Sync, and SQL connectors."

"The access request management has improved significantly in terms of its user interface. What sets it apart from competitors like SailPoint is that it's an event-based solution rather than schedule-based. That's a key differentiator."

"The main value lies in the simplicity of implementation, as well as its customized look and feel."

"The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by approval workflows."

More OpenText Identity Manager pros

Cons

"Omada could make it a bit more convenient to send emails based on events automatically. Having that functionality is critical for us to maintain transparency."

"If you're running Omada on a cloud service, you may have some issues deploying the newest release. Sometimes, the latest release doesn't adapt to the processes we have already installed. Identity Access Management is a critical system for our organization, and we need to ensure that everyone has the same access as they did before the release."

"The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience."

"There's a challenge with handling large amounts of data in this system."

"Omada's reporting functionality is limited and could benefit from greater customization."

"The solution should be made more agile for customers to own or configure."

"They need to improve the cost for small companies."

"When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version."

More Omada Identity cons

"One Identity Manager is currently in the process of modernizing its UI, which I hope will result in a more user-friendly interface for its Identity Manager. However, it is uncertain whether they have plans to consolidate their various tools into a unified system to simplify configuration and tasks."

"The framework is robust and flexible, allowing companies to easily adopt and extend the schema as needed."

"The reporting and auditing functionalities within One Identity Manager could be enhanced, particularly in the reporting area, which would benefit from a wider range of pre-built reports."

"I also find it difficult to add resources to the business roles because we have to use many options in One Manager for that. We have to add it to the IT shop so that the users can submit requests through the web portal, and we must generate that IT shop structure to add resources to the business. There is a lot of complexity in that."

"The support team could be improved on. The first level of support essentially looks up knowledge base articles and often can't provide the answer needed."

"Some features aren't supported by the technical support. It is based on your own risk, which I can accept, but I would be happier if they would provide me some additional information about them anyway, e.g., deleting tables or columns."

"The documentation I found in their repository is neither interactive nor engaging."

"I would like it to have an easier integration with phones."

More One Identity Manager cons

"NetIQ Identity Manager could improve by updating the user portal, it is out of date."

"There's no huge thing missing, because it's already comprehensive. Now and then, however, there might be a minor issue."

"It needs some modern features. They should improve and modernize their management interface. It has been created over years and by different persons. You can see different applications, different management consoles for different things. There should be an integrated interface."

"Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy."

"The vendor must provide an easier console for configuring things for smaller customers."

"The interface is old and outdated, and the design software seems archaic."

"The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent."

"The integrations must be made easier."

More OpenText Identity Manager cons

Pricing and Cost Advice

"Omada isn't cheap or expensive. The licensing model is flexible. I've only had limited interactions with the Omada sales team, but they were positive. They don't sell the customers more licenses than they need. It's important to accurately forecast future usage. For example, we have many licenses that we don't use because we don't have the identities yet. We pay extra, which isn't good."

"It is fairly priced for an on-premise environment, but for the cloud environment, I am not that happy with the pricing."

"It is expensive. Fortunately, I had a very good procurement manager on my side, but they are expensive. The closest competitors are also very expensive. You get a full-fledged solution that can do everything you dream of, but you pay for everything."

"Omada Identity is competitively priced and delivers good value for our money."

"Omada is too expensive. We are in the automotive industry. The pricing might be high because most of the other customers are in the insurance or banking sectors, but it's steep for an auto supply company."

"The pricing for Omada Identity is fair."

"Omada continues to be very competitive on pricing, especially on the Omada cloud product."

"It is not cheap. None of these solutions are cheap, but we have good pricing at least for now from a licensing perspective."

More Omada Identity pricing and cost advice

"Pricing depends on licensing models, such as per-user licensing and feature-based pricing. Additional models like governance, provisioning, and reporting increase costs."

"I am aware of the cost. For us, it is quite cost-efficient. We have a good enterprise license agreement, and we are very happy with what we get for the price we pay for it."

"My clients have been using it for a long time now. They have looked at other products as well, so it seems worth the price."

"It helps us save on licenses for applications because we are following the account lifecycle, as well as account reactivation."

"Start with an operations team that is motivated to learn a lot in a short period of time. The longer you wait, the more expensive it will be to get the right level of expertise in this area."

"One Identity Manager is priced in the middle range but offers good value due to lower implementation time compared to competitors. Total cost of ownership is crucial where the main expense is in implementation, not licensing."

"The solution is flexible, in general. You can define the parts of the solution that you want to use, and it won't affect the price."

"It needs flexibility in the licensing or packaging, because you buy the entire package at once, and sometimes the customers are a bit overwhelmed with whatever they get. I would like if they could cut the licensing or packaging into somewhat smaller things."

More One Identity Manager pricing and cost advice

"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."

"The price of the solution is a bit high and could be reduced."

"You just need to be aware that the more systems you connect, the more license fees you have to pay."

"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."

"The solution is quite affordable."

"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

12%

Manufacturing Company

Government

Computer Software Company

15%

Financial Services Firm

13%

Manufacturing Company

Government

Computer Software Company

15%

Government

Financial Services Firm

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	3
Large Enterprise	41

By reviewers
Company Size	Count
Small Business	35
Midsize Enterprise	12
Large Enterprise	83

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	3
Large Enterprise	6

Questions from the Community

What do you like most about Omada Identity Cloud?

As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configur...

See all answers

What is your experience regarding pricing and costs for Omada Identity Cloud?

They are positioned at a good price point. They are lower than some of their competitors.

See all answers

What needs improvement with Omada Identity Cloud?

The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user ...

See all answers

What do you like most about One Identity Manager?

The One Identity birthright process has helped generate user accounts more accurately and quickly.

See all answers

What is your experience regarding pricing and costs for One Identity Manager?

One Identity Manager is not cheap at all, which is a significant drawback for small to mid-sized companies. Only larg...

See all answers

What needs improvement with One Identity Manager?

For basic tasks, it's acceptable, but when there are complexities and building on those complexities, it becomes slow...

See all answers

What do you like most about NetIQ Identity Manager?

The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with...

See all answers

What is your experience regarding pricing and costs for NetIQ Identity Manager?

The pricing depends on whether we buy the solution as a service or a license. The license is expensive. If we buy it ...

See all answers

What needs improvement with NetIQ Identity Manager?

The tool is used mostly in big systems to understand what is happening. There are not many technicians who know how t...

See all answers

Comparisons

SailPoint Identity Security Cloud vs Omada Identity

Compared 30% of the time

Saviynt vs Omada Identity

Compared 16% of the time

Microsoft Entra ID vs Omada Identity

Compared 14% of the time

SAP Identity Management vs Omada Identity

Compared 5% of the time

Ping Identity Platform vs Omada Identity

Compared 4% of the time

More Omada Identity Competitors

SailPoint Identity Security Cloud vs One Identity Manager

Compared 29% of the time

One Identity Active Roles vs One Identity Manager

Compared 8% of the time

Microsoft Entra ID vs One Identity Manager

Compared 7% of the time

EVOLVEUM midPoint vs One Identity Manager

Compared 7% of the time

CyberArk Privileged Access Manager vs One Identity Manager

Compared 2% of the time

More One Identity Manager Competitors

SailPoint Identity Security Cloud vs OpenText Identity Manager

Compared 21% of the time

Microsoft Entra ID vs OpenText Identity Manager

Compared 16% of the time

EVOLVEUM midPoint vs OpenText Identity Manager

Compared 7% of the time

SAP Identity Management vs OpenText Identity Manager

Compared 7% of the time

CyberArk Privileged Access Manager vs OpenText Identity Manager

Compared 6% of the time

More OpenText Identity Manager Competitors

Product Reports

Buyer's Guide

Omada Identity

September 2025

Download Omada Identity product report

Buyer's Guide

One Identity Manager

September 2025

Download One Identity Manager product report

Buyer's Guide

OpenText Identity Manager

September 2025

Download OpenText Identity Manager product report

Also Known As

Omada Identity Suite, Omada Identity Cloud

Quest One Identity Manager

Novell Identity Manager

Overview

Omada Identity is an identity governance and administration (IGA) solution designed to help organizations manage and secure digital identities and access across their IT environments. It focuses on enhancing security, compliance, and efficiency by automating identity management processes.

Omada Identity offers a robust set of features that streamline identity lifecycle management, access governance, and compliance reporting. It integrates with a wide range of IT systems, applications, and data sources, providing a centralized platform for managing user identities and access rights. The solution enables organizations to enforce security policies, ensure regulatory compliance, and reduce the risk of unauthorized access.

What are the critical features of Omada Identity?

Identity Lifecycle Management: Automates the process of creating, updating, and deactivating user identities throughout their lifecycle.
Access Governance: Ensures that users have appropriate access rights, enabling continuous monitoring and recertification of access.
Compliance Reporting: Provides comprehensive reporting capabilities to demonstrate compliance with regulatory requirements.
Role-Based Access Control (RBAC): Simplifies the assignment and management of access rights based on user roles within the organization.
Self-Service Access Requests: Empowers users to request access to resources through a user-friendly portal, reducing administrative burden.
Integration Capabilities: Seamlessly integrates with various systems, applications, and data sources for unified identity and access management.

What benefits or ROI items should users look for in the reviews when evaluating Omada Identity?

Improved Security: By ensuring that only authorized users have access to sensitive information, Omada Identity enhances overall security posture.
Regulatory Compliance: Helps organizations meet compliance requirements by providing detailed audit trails and reporting features.
Operational Efficiency: Automates routine identity management tasks, reducing manual effort and freeing up IT resources for strategic initiatives.
User Productivity: Streamlines access management processes, enabling users to quickly obtain the resources they need to perform their jobs.
Reduced Risk: Minimizes the risk of data breaches and insider threats by enforcing strict access controls and continuous monitoring.

Omada Identity is widely adopted across various industries, including healthcare, finance, and manufacturing. In healthcare, it helps protect patient data and comply with regulations like HIPAA. In finance, it ensures compliance with SOX and other financial regulations. In manufacturing, it secures access to sensitive production data and intellectual property.

Pricing and licensing for Omada Identity are typically based on the number of users and the specific features required. Customer support is available through various channels, including online resources, support tickets, and professional services for implementation and customization.

In summary, Omada Identity is a comprehensive IGA solution that enhances security, compliance, and efficiency in managing digital identities and access.

Omada

One Identity Manager is a value-added and trusted active directory management and user provisioning software solution. One Identity Manager administers and protects an organization’s data and users, minimizes threats, and ensures that compliance regulations are consistently satisfied.

Users will have access to the data and applications they need when they need them. One Identity can be used on premises, in the cloud, and also with hybrid options. One Identity Manager is able to easily combine strict governance compliance regulations and rigorous security protocols to keep business enterprises secure and functional today and into the future. One Identity Manager is also a robust, scalable identity governance and administration (IGA) solution. The solution is designed to meet the changing needs of a growing dynamic business enterprise, and not be limited or left vulnerable by IT department constricts.

One Identity consistently provides robust security solutions that facilitate a strong secure enterprise where the users, applications, and critical data are safe and secure. The unified identity security platform provides identity governance and administration (IGA), privileged access management (PAM), active directory management and security (ADMS), and identity and access management (IAM) processes to ensure an aggressive stance on security for today’s dynamic enterprise organizations.

One Identity is used by more than 11,000 organizations worldwide managing over five hundred million plus identities.

One Identity Manager Features

Self-service options: Organizations save time and are able to get tasks completed easily. Users can request permissions or access and receive predetermined approval based on role assignments.
Password management: Organizations can easily reset user passwords based on established organizational protocols. Password policies can be determined according to user roles and assignments.
Governance: One Identity Manager offers complete visibility regarding data access, such as who has access, when the access was given, and the reasons why access was given. The solution delivers clear reporting to comply with any regulatory requirements.
SAP certified: Users are able to amplify existing SAP security protocols and seamlessly connect accounts under governance. One Identity Manager is a complete identity access solution.
Reporting: One Identity Manager delivers reliable reporting regarding user access and privileged access to an organization's network. The reporting can satisfy all government and regulatory compliance standards.
Connectors: One Identity Manager’s significant amount of available connectors enable organizations to easily extend identity governance to the cloud and will ensure cloud application time is minimized significantly.

Reviews from Real Users

“The initial setup process for an employee is straightforward. We set up processes for user accounts and we can add other processes to them. Our goal is to automate all user-permission and user-administration processes with One Identity and we are doing that more and more.” - Marc H., IT Architect at a tech services company

“The most valuable features are that it has a lot of capabilities, can integrate with a lot of systems, including automated onboarding like CyberArk, and allows you to integrate different entities.” - Security Consultant at a financial services firm

One Identity

OpenText Identity Manager provides event-driven capabilities with real-time synchronization and integration across multiple systems. Known for its flexibility, it offers features like password sync, access management, and directory synchronization.

OpenText Identity Manager is a comprehensive identity management platform, designed to support role-based provisioning and seamless integration of external systems. Its notable features include the Designer and Analyzer tools and robust self-service password management, enhancing its usability. Organizations leverage its event-driven architecture for real-time synchronization and detailed tracing, facilitating efficient identity management across different data sources. However, enhancements in Windows OS compatibility, user interface modernization, and cloud support are needed. Training remains crucial, given the system's complexity and unique language.

What are the Key Features of OpenText Identity Manager?

Real-time Synchronization: Event-driven architecture enables instant updates across systems.
Role Based Provisioning: Streamlines managing roles and permissions within organizations.
Flexible Integration: Connects with multiple data sources, enhancing system interoperability.
Password Synchronization: Simplifies password management across platforms.
Access Management: Offers tools to manage permissions and security with ease.

Why Consider OpenText Identity Manager in Reviews?

Comprehensive Support: Offers identity lifecycle management, enhancing user experience.
Security Enhancements: Improves compliance management and access control.
Scalability: Efficiently supports large-scale enterprise environments.
Integration Capabilities: Connects seamlessly with existing infrastructure.

In industries ranging from large corporations to local banks, OpenText Identity Manager supports account provisioning and access management, primarily through Active Directory integration. By connecting with applications like Oracle, PeopleSoft, and Office 365, it facilitates lifecycle and compliance management. Its deployment aids training and real-world application with single sign-on options for internal applications, providing a comprehensive identity management solution for diverse environments.

OpenText

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing

Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies

Sheetz

Buyer's Guide

One Identity Manager vs. OpenText Identity Manager

September 2025

Free Report: One Identity Manager vs. OpenText Identity Manager

Find out what your peers are saying about One Identity Manager vs. OpenText Identity Manager and other solutions. Updated: September 2025.

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