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One Identity Manager vs OpenText Identity Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

One Identity Manager
Ranking in User Provisioning Software
2nd
Ranking in Identity Management (IM)
3rd
Ranking in Identity Governance Administration (IGA)
2nd
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
151
Ranking in other categories
No ranking in other categories
OpenText Identity Manager
Ranking in User Provisioning Software
8th
Ranking in Identity Management (IM)
15th
Ranking in Identity Governance Administration (IGA)
7th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the User Provisioning Software category, the mindshare of One Identity Manager is 11.2%, down from 18.4% compared to the previous year. The mindshare of OpenText Identity Manager is 3.8%, down from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software Mindshare Distribution
ProductMindshare (%)
One Identity Manager11.2%
OpenText Identity Manager3.8%
Other85.0%
User Provisioning Software
 

Featured Reviews

Neha Chhangani - PeerSpot reviewer
Business Analyst at a tech vendor with 10,001+ employees
Centralized identity governance has automated lifecycle management and simplifies compliance
One Identity Manager could be improved by making the initial setup and configuration simpler, especially for complex workflows and integrations. The user interface and reporting dashboards could also be more modern and intuitive with better out-of-the-box analytics. Additionally, clearer documentation and faster implementation guidance would help organizations get value more quickly. One specific challenge my team encountered was the complexity during initial configuration, especially when setting up custom workflows and role models which required more time and expertise. We also felt that out-of-the-box reports and dashboards are limited, and more customizable real-time analytics would be helpful. Better documentation and guided setup wizards would make adoption easier, particularly for teams new to identity governance tools. One improvement I think One Identity Manager needs is the enhanced self-service experience. The end-user self-service portal could be more intuitive with clearer guidance for access requests and password resets. Additionally, while integrations are solid, deeper cloud-native connectors and API-driven automation would help in hybrid and multi-cloud environments. A more responsive mobile interface or dedicated app for approvals and tasks would help managers who are often on the go. One more improvement is the built-in predictive insights or trend dashboards around access patterns and risk could improve proactive governance. More descriptive error messages and in-tool troubleshooting tips during setup configuration would reduce dependency on external documentation or support.
reviewer2401464 - PeerSpot reviewer
Architect at a consultancy with 51-200 employees
Updates systems quickly and does not have a limit on the number of users
NetIQ does not have a limit on the number of users. The tool is secure by nature. It can have more than one billion users. Event-based systems know what has to be changed. SQL-based systems can only change using time and date. Event-based systems provide immediate results, while SQL-based systems need time to sync. It is totally different from a security perspective. Event-based systems can update all the systems in seconds or minutes. Other systems do it within 24 hours. The basic event-based system is AI-driven. It has some kind of robotics and programming. Other tools need programming. I like systems that have prebuilt ideas of security. NetIQ has been in the market for a long period. It has all the systems and connectors. There is not much coding. We just need to configure the products. We need not do any programming. I haven't seen any other product that needs only configuration to do the job. Most products in the market are SQL-based. They need programming. Some service providers who sell other products to customers do not sell NetIQ because they can make more money by selling solutions that need more consultancy and programming. More hours lead to more money.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Mapping roles to users is a seamless experience that offers a lot of leverage in terms of speed and compliance, making it a very useful feature."
"The business role management feature is pretty good because we have a lot of dynamic roles, and you can configure it with the filters."
"The most valuable feature of One Identity Manager is it simplifies user-account provisioning and administration. One Identity offers a comprehensive range of solutions that cater to almost every aspect of the identity and access management domain."
"The back-end, its capabilities, and workflows are very good."
"One Identity Manager has improved in terms of performance and added functionality."
"One Identity Manager is a strong enterprise-grade identity governance solution that delivers real value once it is implemented correctly."
"For me, personally, the automation is the most valuable feature. I don't have to do things manually, like creating user accounts and provisioning them to the target systems."
"The best part of One Identity Manager is that it provides wholesome features. Most of the things required for identity management are given out of the box in One Identity Manager. You can just define your use cases, take this tool, and right away implement the solution."
"The access request management has improved significantly in terms of its user interface. What sets it apart from competitors like SailPoint is that it's an event-based solution rather than schedule-based. That's a key differentiator."
"NetIQ Identity Manager is by far the most flexible product available, and the pricing is incredibly good, even if you're not situated in the BeNeLux."
"The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by approval workflows."
"The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good."
"The identity vault, password syncing and self service Password Reset are valuable features, and NetIQ does a good job with password syncing among directories."
"NetIQ does not have a limit on the number of users."
"I would recommend this product, its quite flexible and quick to start with."
"The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one."
 

Cons

"Using dynamic business roles can degrade the performance of One Identity Manager."
"The solution's intuitiveness requires almost a complete redesigning in terms of user experience."
"Improvements in documentation would be beneficial."
"It can have a clearer navigation map of the user interface and user provisioning."
"AI, intuitiveness, and automations could be improved."
"It should be able to give a client version of the product, rather than just a web-portal."
"The initial setup was complex. It is an extremely complicated thing to replace an entire self-built solution."
"The initial set up was quite complex. It takes quite some time to get use to this product because of its complexity."
"User Application UI Product Licensing"
"NetIQ Identity Manager could improve by updating the user portal, it is out of date."
"There's no huge thing missing, because it's already comprehensive. Now and then, however, there might be a minor issue."
"If it could be operated in such a way that anybody could use it, with just the user interface, and there's no need for programming, then that would be a great improvement."
"The integrations must be made easier."
"Be more honest about how poorly it runs on Windows servers. It is optimized for Linux."
"The interface is old and outdated, and the design software seems archaic."
"Scalability becomes an issue if the vision changes from the initial implementation. Not being flexible and having to rewrite quite a bit of code for even a simple added feature makes it difficult."
 

Pricing and Cost Advice

"There are old processes that are really great for some people and look like pieces of artwork. However, the maintenance of them is really expensive."
"One Identity Manager's pricing is competitive and in line with what other companies offer."
"From a cost perspective, One Identity has the biggest bang for the buck."
"It's not cheap, but the pricing is okay. Other applications cost about the same."
"Start with an operations team that is motivated to learn a lot in a short period of time. The longer you wait, the more expensive it will be to get the right level of expertise in this area."
"The licensing cost is per user."
"I rate One Identity seven out of 10 for affordability. It's reasonably priced."
"On-premises, it is cheap. It is way cheaper than others. The cost of the hosted one varies. They do offer a hosted one, and its cost varies, but it is not that expensive. You have a license for employees and a license for support."
"You just need to be aware that the more systems you connect, the more license fees you have to pay."
"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."
"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."
"The price of the solution is a bit high and could be reduced."
"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."
"The solution is quite affordable."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
6%
Comms Service Provider
6%
Manufacturing Company
9%
Computer Software Company
7%
Marketing Services Firm
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise24
Large Enterprise103
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise6
 

Questions from the Community

What do you like most about One Identity Manager?
The One Identity birthright process has helped generate user accounts more accurately and quickly.
What is your experience regarding pricing and costs for One Identity Manager?
In terms of pricing, I find One Identity Manager to be cost-efficient. I appreciate the licensing model where you purchase a license and only buy maintenance later, rather than paying for a subscri...
What needs improvement with One Identity Manager?
I would like to see the possibility of being supported during the migration to the Angular portal as an improvement in One Identity Manager. I do not have any other points regarding necessary impro...
What do you like most about NetIQ Identity Manager?
The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by ...
What is your experience regarding pricing and costs for NetIQ Identity Manager?
The pricing depends on whether we buy the solution as a service or a license. The license is expensive. If we buy it as a service for a large number of users, it is the cheapest tool we can get. Th...
What needs improvement with NetIQ Identity Manager?
The tool is used mostly in big systems to understand what is happening. There are not many technicians who know how to use the product. The vendor must provide an easier console for configuring thi...
 

Also Known As

Quest One Identity Manager
Novell Identity Manager
 

Overview

 

Sample Customers

Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Sheetz
Find out what your peers are saying about One Identity Manager vs. OpenText Identity Manager and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.