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One Identity Manager vs OpenText Identity Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Omada Identity
Sponsored
Ranking in User Provisioning Software
4th
Ranking in Identity Management (IM)
4th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (4th), Customer Identity and Access Management (CIAM) (3rd)
One Identity Manager
Ranking in User Provisioning Software
1st
Ranking in Identity Management (IM)
3rd
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
119
Ranking in other categories
No ranking in other categories
OpenText Identity Manager
Ranking in User Provisioning Software
9th
Ranking in Identity Management (IM)
18th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the User Provisioning Software category, the mindshare of Omada Identity is 6.2%, up from 6.1% compared to the previous year. The mindshare of One Identity Manager is 11.6%, down from 14.3% compared to the previous year. The mindshare of OpenText Identity Manager is 3.2%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software
 

Featured Reviews

Pernilla Hulth - PeerSpot reviewer
The interface is easy to use and gives you a solid overview
The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.
Ranjan Mishra - PeerSpot reviewer
Enables our organization to manage accounts across multiple target systems from a central identity management solution
The One Identity Manager web portal needs simplification. While a new Angular portal was introduced with version 8.2, the knowledge base lacks sufficient information and resources. Even with an Angular developer or a One Identity specialist, a knowledge gap exists due to the combination of AngularJS and One Identity schema expertise required. This makes it difficult to find resources that can effectively utilize the portal, highlighting the need for a more user-friendly interface. One Identity Manager currently offers Long Term Support only for version 9.0. All other versions have a two-year lifecycle with extended support. For organizations managing a complex environment with numerous connected systems, users, and assignments, upgrading every two years is impractical. Extending support for regular versions by one or two years would benefit clients in this situation.
SYAMSUL SALAM - PeerSpot reviewer
The product is affordable and easy to use, but the technical support must be improved
The solution is used to manage SSO and login for internal applications The product enables detailed user management. The product is easy to use. Our users found it easier than Microsoft Identity Manager. The solution must add more configurations. There are different types of user identity in…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Omada offers a technical solution that addresses both our needs."
"It has a lot of out-of-the-box features. It is flexible, and there are a lot of possibilities to configure and extend it. It is user-friendly. It has an interface that is end-user or business-user friendly."
"For me, the best feature of Omada Identity is its web interface because it's really easy for users to understand."
"User-friendly solution."
"What I like most is that we can always find a solution, and we can also find the cause when something goes wrong. I like that the most because everything is in one way or another traceable. That is what I like most. I like its reliability."
"The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology."
"I appreciate all the support we receive from Omada."
"Omada's best feature is creating accounts, automatically assigning permissions, and distributing resources based on assignment policies."
"One Identity Manager provides a wide range of features that enable connection to numerous target systems."
"The most valuable features are that it has a lot of capabilities, can integrate with a lot of systems, including automated onboarding like CyberArk, and allows you to integrate different entities."
"The SAP integration is One Identity Manager's most valuable feature."
"One of the most valuable features is the ability for business people to input their knowledge about business processes directly into the product. It's a good tool for anyone familiar with business or technical administration. The shopping cart capability for requests and the catalog features were also initially valuable."
"One Identity has the biggest out-of-the-box functionality set. I've worked with other platforms like SAP that have a lot of features, but One Identity Manager is on top."
"It has a lot of depth. It has advanced features. As a customer or as someone who is managing the solution, I like its self-service capabilities where it has lots of powers, and the users can select any reference users."
"I rate One Identity nine out of 10 for stability. We haven't seen any downtime. It has worked smoothly since it went into production."
"One Identity Manager offers identity-centric security, acting as a single source of truth by centralizing identity data for users, devices, and applications."
"I like the eDirectory feature."
"NetIQ does not have a limit on the number of users."
"The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good."
"The most valuable features are Password Reset Alerts, Password Sync, and SQL connectors."
"The main value lies in the simplicity of implementation, as well as its customized look and feel."
"The product is easy to use."
"The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by approval workflows."
"The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one."
 

Cons

"The architecture of the entire system should also be less complex. The way they process the data is complex."
"The comprehensiveness of Omada's out-of-the-box connectors for the applications we use could be better. We are getting a new HR system called Cornerstone for which they do not have an out-of-the-box connector, so we have to take the REST connector and play around with it."
"Omada's reporting functionality is limited and could benefit from greater customization."
"When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version."
"The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience. From a technical perspective, it is a very good product, but from an end-user experience perspective, it significantly lacks."
"I would like to search on date fields, which is not possible now."
"The solution should be made more agile for customers to own or configure."
"The Omada Identity SaaS version doesn't provide all the features Omada Identity on-premise provides."
"The policy and role management features are a bit hard to scale. The whole model for who can do what and how to set it up is not so well-governed for a larger organization. The demos are always shown for a 100 or a 1000 people, but when it is a large number, it is quite difficult to maintain."
"Having new features for web developers in the One Identity Manager shop is an area for improvement. Another area for improvement in the tool is its ServiceNow connection as ServiceNow is a major ITSM system player, but the current out-of-the-box feature proposed by One Identity Manager can only make simple incident requests to the system. My company is now in full ICL design, so it prefers for all concerns or requests to be sent properly to ServiceNow, so my company can have better control over the incident requests and be able to sort those out. The tool fits all my needs today, except for the ServiceNow connector. That's the only additional feature I'd like to see in the next release of One Identity Manager."
"The initial set up was quite complex. It takes quite some time to get use to this product because of its complexity."
"The product must include SaaS in the future."
"A room for improvement in One Identity Manager is its analytics. Though it's getting better from version to version, the analytics feature still needs improvement. I would appreciate more analytical features in the next release of One Identity Manager, so I can do a better analysis. Another vendor, for example, has a self-certification system where you can send people, then create a type of profile or screen for each person, and the person can see his entitlement and the risks behind that entitlement, so then the person makes a decision on whether he wants to keep or let go of it, and that's an out-of-the-box feature that would be good to see in One Identity Manager. Another feature I'd like to see in One Identity Manager that would be very interesting is integration with SIEM or any log collection product for both access and usage. For example, I'd be able to see that I have access to a particular application and also get information on how many times I've accessed it in the last year, last few months, etc. It's a feature that would be great to have in One Identity Manager."
"How One Identity Manager deals with disconnected systems needs improvement."
"The support from One Identity is very poor. The response is often delayed and lacks actionable advice, such as suggesting updates without confidence in their effectiveness."
"One Identity Manager can be made more user-friendly for end users."
"There's no huge thing missing, because it's already comprehensive. Now and then, however, there might be a minor issue."
"It needs some modern features. They should improve and modernize their management interface. It has been created over years and by different persons. You can see different applications, different management consoles for different things. There should be an integrated interface."
"If it could be operated in such a way that anybody could use it, with just the user interface, and there's no need for programming, then that would be a great improvement."
"The vendor must provide an easier console for configuring things for smaller customers."
"We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory."
"The integrations must be made easier."
"NetIQ Identity Manager could improve by updating the user portal, it is out of date."
"The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent."
 

Pricing and Cost Advice

"Omada isn't cheap or expensive. The licensing model is flexible. I've only had limited interactions with the Omada sales team, but they were positive. They don't sell the customers more licenses than they need. It's important to accurately forecast future usage. For example, we have many licenses that we don't use because we don't have the identities yet. We pay extra, which isn't good."
"It is expensive. Fortunately, I had a very good procurement manager on my side, but they are expensive. The closest competitors are also very expensive. You get a full-fledged solution that can do everything you dream of, but you pay for everything."
"There were a lot of administrator, partner, and supplier accounts for people who were no longer working for us but still in the system. So, we reduced the number of users no longer with the company, which saved us some money on licensing."
"My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware of how much the solution costs, but it's worth the money. Often, when you begin to use Omada Identity and it takes a while to set up, it'll be irreversible, and you'd depend on and focus more on the functionality of the solution, rather than its price tag."
"The pricing for Omada Identity is fair."
"Omada is expensive."
"Omada Identity is competitively priced and delivers good value for our money."
"While Omada Identity carries a premium price tag, it proves to be cost-effective."
"The licensing cost is per user."
"On-premises, it is cheap. It is way cheaper than others. The cost of the hosted one varies. They do offer a hosted one, and its cost varies, but it is not that expensive. You have a license for employees and a license for support."
"One Identity Manager is fairly priced."
"It is fairly priced because they provide all the features by default. That is why they charge a bit more than other vendors. I am not sure about the exact cost part, but One Identity is a little bit more expensive than IBM and other tools."
"Its price is okay."
"There is a one-time licensing cost, and there is also a yearly subscription fee."
"Pricing depends on licensing models, such as per-user licensing and feature-based pricing. Additional models like governance, provisioning, and reporting increase costs."
"I rate One Identity seven out of 10 for affordability. It's reasonably priced."
"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."
"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."
"The solution is quite affordable."
"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."
"You just need to be aware that the more systems you connect, the more license fees you have to pay."
"The price of the solution is a bit high and could be reduced."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
9%
Government
6%
Computer Software Company
17%
Financial Services Firm
15%
Manufacturing Company
7%
Government
6%
Computer Software Company
18%
Financial Services Firm
11%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Omada Identity Cloud?
As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configur...
What is your experience regarding pricing and costs for Omada Identity Cloud?
They are positioned at a good price point. They are lower than some of their competitors.
What needs improvement with Omada Identity Cloud?
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user ...
What do you like most about One Identity Manager?
The One Identity birthright process has helped generate user accounts more accurately and quickly.
What is your experience regarding pricing and costs for One Identity Manager?
One Identity Manager is positioned as a premium product. It falls between middle and high in terms of cost, approxima...
What needs improvement with One Identity Manager?
The user experience has been a concern in the past, particularly with the web interface, but improvements are expecte...
What do you like most about NetIQ Identity Manager?
The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with...
What is your experience regarding pricing and costs for NetIQ Identity Manager?
The pricing depends on whether we buy the solution as a service or a license. The license is expensive. If we buy it ...
What needs improvement with NetIQ Identity Manager?
The tool is used mostly in big systems to understand what is happening. There are not many technicians who know how t...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
Quest One Identity Manager
Novell Identity Manager
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
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Find out what your peers are saying about One Identity Manager vs. OpenText Identity Manager and other solutions. Updated: June 2025.
859,957 professionals have used our research since 2012.