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OpenText Identity Manager vs SailPoint Identity Security Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Omada Identity
Sponsored
Ranking in User Provisioning Software
4th
Ranking in Identity Management (IM)
4th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (4th), Customer Identity and Access Management (CIAM) (3rd)
OpenText Identity Manager
Ranking in User Provisioning Software
9th
Ranking in Identity Management (IM)
17th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
18
Ranking in other categories
No ranking in other categories
SailPoint Identity Security...
Ranking in User Provisioning Software
2nd
Ranking in Identity Management (IM)
1st
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
71
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), SaaS Management Platforms (1st), Cloud Infrastructure Entitlement Management (CIEM) (1st)
 

Mindshare comparison

As of October 2025, in the User Provisioning Software category, the mindshare of Omada Identity is 5.6%, down from 6.0% compared to the previous year. The mindshare of OpenText Identity Manager is 3.1%, down from 3.5% compared to the previous year. The mindshare of SailPoint Identity Security Cloud is 29.7%, down from 30.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software Market Share Distribution
ProductMarket Share (%)
SailPoint Identity Security Cloud29.7%
Omada Identity5.6%
OpenText Identity Manager3.1%
Other61.6%
User Provisioning Software
 

Featured Reviews

Pernilla Hulth - PeerSpot reviewer
The interface is easy to use and gives you a solid overview
The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.
SYAMSUL SALAM - PeerSpot reviewer
The product is affordable and easy to use, but the technical support must be improved
The solution is used to manage SSO and login for internal applications The product enables detailed user management. The product is easy to use. Our users found it easier than Microsoft Identity Manager. The solution must add more configurations. There are different types of user identity in…
Mitch MO - PeerSpot reviewer
Adapts workflows with industry-specific flexibility for big companies
We find flexibility to be one of the most valuable features. The solution can be customized to adapt the workflow to our industry, offering considerable flexibility. Additionally, it is considered a good solution for large companies due to its scalability and ability to cater to the needs of many customers. It has also enhanced security and provided significant flexibility for our specifications module.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes."
"The key benefit of Omada Identity is maintaining complete control."
"The best feature in Omada Identity is that it enables us to implement standardized employee life cycle processes so that we don't have to create them ourselves. We can then use the standard workflows. The breadth and scope of the solution’s IGA features also fulfill our requirements."
"The support for the validity of the resources is valuable. The tool allows resource assignments within a validity period so that the managers do not have to remember to revoke the access once the work is done."
"Omada's best feature is creating accounts, automatically assigning permissions, and distributing resources based on assignment policies."
"Technically, the product does everything one would expect from an identity and access management platform. The product offers robust handling of Active Directory resources."
"Support-wise, working with Omada has been good. We have very good direct interactions and fast responses."
"Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want."
"The access request management has improved significantly in terms of its user interface. What sets it apart from competitors like SailPoint is that it's an event-based solution rather than schedule-based. That's a key differentiator."
"The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good."
"The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by approval workflows."
"The main value lies in the simplicity of implementation, as well as its customized look and feel."
"I like the eDirectory feature."
"The product is easy to use."
"It's a very flexible tool, so you can synchronize multiple sources of data and you have multiple connections to various kinds of systems."
"NetIQ does not have a limit on the number of users."
"The solution is one of the main security products you need to control access and have visibility into what's happening in your organization. It helps with managing access to applications, ensuring governance, and obtaining certifications."
"I am satisfied with the overall performance and stability."
"The community is very active and when I had questions about an issue, I was able to find the resources."
"It provides a lot of out-of-the-box functionalities. You don't have to do too much custom development like other solutions such as Microsoft or NetIQ. It also has a lot of out-of-the-box connectors for different sources, directories, databases, etc. Its cloud version is working very well, and its pricing is okay. Its value for money is fine for most of the customers. It is also very flexible. They have frequent new releases and patches for fixing errors and things like that."
"The solution's most valuable feature is its ease of use."
"It is a scalable product."
"The support is very good."
"Provides good authorization and authentication system functionality."
 

Cons

"The account management integration isn't bad, but it isn't plug-and-play like Microsoft Azure. You need some deep development knowledge to set up the connectors."
"I would like to search on date fields, which is not possible now."
"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."
"The reporting and importing have room for improvement."
"I am not working with the product, but they have this BI tool for role-based mining, and I think that should be included in the core product rather than an add-on."
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."
"I would like more training. As someone who is new to this world, I don't feel that the courses Omada provides are good enough. They should also improve the documentation. It is difficult to learn how to use the solution by yourself"
"Functionality and usability could be improved."
"NetIQ Identity Manager could improve by updating the user portal, it is out of date."
"There's no huge thing missing, because it's already comprehensive. Now and then, however, there might be a minor issue."
"If it could be operated in such a way that anybody could use it, with just the user interface, and there's no need for programming, then that would be a great improvement."
"The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent."
"Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy."
"The integrations must be made easier."
"The interface is old and outdated, and the design software seems archaic."
"It needs some modern features. They should improve and modernize their management interface. It has been created over years and by different persons. You can see different applications, different management consoles for different things. There should be an integrated interface."
"There are more functionalities in the Cloud that could be explored."
"The workflow and user interface of SailPoint are not as smooth as ServiceNow's."
"If there's a price reduction for SailPoint IdentityIQ, that would be helpful. Another area for improvement in the product is the technical support, which needs to be more friendly to customers."
"Certifications could include additional access levels or practices."
"The product must improve its support."
"The price of IdentityIQ could be lower. There are additional costs when you buy the licenses, and they force the customers to pay for them."
"The solution needs to have more out-of-the-box integration with different applications and solutions."
"The interface should be simple and easier to use."
 

Pricing and Cost Advice

"The pricing is too high for SMBs."
"Omada Identity is competitively priced and delivers good value for our money."
"Omada is too expensive. We are in the automotive industry. The pricing might be high because most of the other customers are in the insurance or banking sectors, but it's steep for an auto supply company."
"They are positioned at a good price point. They are lower than some of their competitors."
"Omada Identity offers a reasonable price point, but it will increase as we transition to the cloud."
"Omada continues to be very competitive on pricing, especially on the Omada cloud product."
"While Omada Identity carries a premium price tag, it proves to be cost-effective."
"There were a lot of administrator, partner, and supplier accounts for people who were no longer working for us but still in the system. So, we reduced the number of users no longer with the company, which saved us some money on licensing."
"You just need to be aware that the more systems you connect, the more license fees you have to pay."
"The solution is quite affordable."
"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."
"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."
"The price of the solution is a bit high and could be reduced."
"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."
"The product is expensive. I rate its pricing an eight out of ten."
"SailPoint IdentityIQ is too expensive for small and medium companies. It is an expensive product."
"I found the pricing to be relatively high."
"Usually, the cost of deploying about 5,000 licenses or 5,000 users, would be the equivalent to the cost of the license, which would be reaching up to around $90,000."
"As per my knowledge, it runs on a paid partnership model, but I am not sure about it."
"The licensing fees are on a yearly basis."
"It's difficult to say that the solution saved costs because it is quite expensive."
"The price of the solution could improve, it is not priced well for smaller businesses to afford."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
9%
Government
6%
Computer Software Company
15%
Government
8%
Financial Services Firm
7%
University
7%
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
9%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise41
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise3
Large Enterprise6
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise8
Large Enterprise40
 

Questions from the Community

What do you like most about Omada Identity Cloud?
As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configur...
What is your experience regarding pricing and costs for Omada Identity Cloud?
They are positioned at a good price point. They are lower than some of their competitors.
What needs improvement with Omada Identity Cloud?
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user ...
What do you like most about NetIQ Identity Manager?
The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with...
What is your experience regarding pricing and costs for NetIQ Identity Manager?
The pricing depends on whether we buy the solution as a service or a license. The license is expensive. If we buy it ...
What needs improvement with NetIQ Identity Manager?
The tool is used mostly in big systems to understand what is happening. There are not many technicians who know how t...
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to m...
What is your experience regarding pricing and costs for SailPoint IdentityIQ?
The product is expensive. People need to opt for a licensing plan for one year or three years.
What advice do you have for others considering SailPoint IdentityIQ?
You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
Novell Identity Manager
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
Sheetz
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Find out what your peers are saying about OpenText Identity Manager vs. SailPoint Identity Security Cloud and other solutions. Updated: September 2025.
868,706 professionals have used our research since 2012.