OpenText Identity Manager vs SAP Identity Management comparison

OpenText and SAP are both solutions in the Identity Management (IM) category. OpenText is ranked #15 with an average rating of 8.0, while SAP is ranked #14 with an average rating of 9.5. OpenText holds a 2.2% mindshare in IAM, compared to SAP’s 2.6% mindshare. Additionally, 87% of OpenText users are willing to recommend the solution, compared to 92% of SAP users who would recommend it.

OpenText Identity Manager

Read 18 OpenText Identity Manager reviews

1,872 Views
1,367 Comparison Views

87% willing to recommend

SAP Identity Management

Read 14 SAP Identity Management reviews

1,958 Views
1,429 Comparison Views

92% willing to recommend

OpenText Identity Manager

SAP Identity Management

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 28, 2025

SAP Identity Management and OpenText Identity Manager compete in identity management. SAP Identity Management excels in integration with SAP systems, while OpenText Manager is preferred for its features and intuitive console.

Features: SAP Identity Management offers extensive SAP system integration, robust compliance capabilities, and user-friendly automation. OpenText Identity Manager provides powerful workflow automation, scalable architecture, and versatility in business environments.

Room for Improvement: SAP Identity Management could enhance its deployment speed and expand its compatibility outside the SAP ecosystem. It also requires improving user experience for non-technical users. OpenText Identity Manager could improve its integration with niche applications, simplify its UI, and reduce license complexities for small businesses.

Ease of Deployment and Customer Service: SAP Identity Management benefits from seamless integration with SAP solutions but requires significant configuration time. Its customer service is aligned with SAP products. OpenText Identity Manager offers streamlined deployment and dedicated customer service for diverse integrations.

Pricing and ROI: SAP Identity Management usually involves higher setup costs, offering better ROI for organizations with strong SAP infrastructures. OpenText Identity Manager features flexible pricing, leading to potentially quicker ROI, especially for versatile needs with lower setup times.

To learn more, read our detailed OpenText Identity Manager vs. SAP Identity Management Report (Updated: March 2026).

Buyer's Guide

OpenText Identity Manager vs. SAP Identity Management

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Identity Manager

Ranking in User Provisioning Software

8th

Ranking in Identity Management (IM)

15th

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Identity Governance Administration (IGA) (7th)

SAP Identity Management

Ranking in User Provisioning Software

7th

Ranking in Identity Management (IM)

14th

Average Rating

7.8

Reviews Sentiment

5.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the Identity Management (IM) category, the mindshare of OpenText Identity Manager is 2.2%, up from 2.1% compared to the previous year. The mindshare of SAP Identity Management is 2.6%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Identity Management (IM) Mindshare Distribution
Product	Mindshare (%)
SAP Identity Management	2.6%
OpenText Identity Manager	2.2%
Other	95.2%

Identity Management (IM)

Featured Reviews

reviewer2401464

Architect at a consultancy with 51-200 employees

Updates systems quickly and does not have a limit on the number of users

NetIQ does not have a limit on the number of users. The tool is secure by nature. It can have more than one billion users. Event-based systems know what has to be changed. SQL-based systems can only change using time and date. Event-based systems provide immediate results, while SQL-based systems need time to sync. It is totally different from a security perspective. Event-based systems can update all the systems in seconds or minutes. Other systems do it within 24 hours. The basic event-based system is AI-driven. It has some kind of robotics and programming. Other tools need programming. I like systems that have prebuilt ideas of security. NetIQ has been in the market for a long period. It has all the systems and connectors. There is not much coding. We just need to configure the products. We need not do any programming. I haven't seen any other product that needs only configuration to do the job. Most products in the market are SQL-based. They need programming. Some service providers who sell other products to customers do not sell NetIQ because they can make more money by selling solutions that need more consultancy and programming. More hours lead to more money.

Read full review

Fabiano Marques

Sales Executive at Minsait

Identity management enhances connectivity and productivity with streamlined access and robust security, offering time-saving processes and facilitating seamless integration with other BI tools

One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and workshops that are currently performed for partners to their final customers, as many customers want to know what's new and what else they can do without solely depending on the partners. For SAP support in Brazil, everything is in English, which poses a difficulty for many customers. The support could be improved for the specific needs in Brazil, as many customers have difficulty accessing the support center due to the language barrier. This feedback is specific to Brazil, though it's unclear if SAP receives similar feedback from other countries. It could certainly be enhanced with Portuguese documents, among other improvements.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I would recommend this product, its quite flexible and quick to start with."

"NetIQ Identity Manager is by far the most flexible product available, and the pricing is incredibly good, even if you're not situated in the BeNeLux."

"It's a very flexible tool, so you can synchronize multiple sources of data and you have multiple connections to various kinds of systems."

"NetIQ does not have a limit on the number of users."

"The most valuable features are Password Reset Alerts, Password Sync, and SQL connectors."

"It's a solid product, it's a mature product."

"The Identity Engine is event-based and provides real-time synchronization and password synchronization to more than 40 different applications and services."

"The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one."

More OpenText Identity Manager pros

"The most valuable feature is the user experience for managing information."

"IBM really gives you the power to implement a lot of functionality outside the current implementation if you know how to build the functionality you want."

"Some processes that they used to perform in two to three days now take one to two hours, which has been really beneficial for them regarding the time saved."

"With SAP IDM we have stopped manually managing all changes in user accounts after his/her transferring between organizational units."

"Automatic provisioning by designed workflows are valuable in any authorization audit."

"What I like about SAP Identity Management is that it's stable for experienced users and suitable for access management, not just for SAP accounts, but for Active Directory, including file sharing and process sharing."

"I find it an excellent tool for data synchronization and cleansing."

"There is definitely ROI because we use this as our enterprise-wide SSO solution."

More SAP Identity Management pros

Cons

"Scalability becomes an issue if the vision changes from the initial implementation. Not being flexible and having to rewrite quite a bit of code for even a simple added feature makes it difficult."

"If it could be operated in such a way that anybody could use it, with just the user interface, and there's no need for programming, then that would be a great improvement."

"Technical support is very good, but in my country the ecosystem of consultants is scarce."

"The UI for requesting and approving rights have been a little outdated, however, in the most recent version that has been addressed."

"The integrations must be made easier."

"The user facing interfaces are not too friendly and they are also fairly hard to configure."

"Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy."

"There are some limitations in the custom workflows, mainly in the GUI presentation, but the latest release improved."

More OpenText Identity Manager cons

"What needs improvement in SAP Identity Management is its compatibility with third-party applications. We'd like to get connectors or plugin settings to make it easier to manage other applications, whether SAP or non SAP applications. As SAP Identity Management is not compatible with non SAP applications, some of the clients are looking for other IDM applications such as SalePoint and Saviynt, so this is an issue we've observed in the solution."

"A lack of startup connectors to different systems, and could have better connectors for SAP IDM."

"I have encountered issues with the host authentication feature."

"The standard one is not friendly and very time-consuming for elementary operation."

"It needs to have the SSO for the HANA modules that SAP is releasing."

"There are also some issues with the UI, the ACLs and performance - depending on the configuration and Identity DB size."

"For SAP support in Brazil, everything is in English, which poses a difficulty for many customers."

"I find SAP Identity Management complicated to use. Maintaining it is also complex."

More SAP Identity Management cons

Pricing and Cost Advice

"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."

"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."

"The price of the solution is a bit high and could be reduced."

"You just need to be aware that the more systems you connect, the more license fees you have to pay."

"The solution is quite affordable."

"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."

"When evaluating the price of any product, I first look at how it meets my business requirements and if it meets requirements adequately and predictively. Currently, I don't see this from SAP Identity Management, so pricing for it is expensive, in my opinion."

"I rate the solution's pricing a four out of ten."

"The licensing cost varies depending on the specific requirements and deployment size."

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Top Industries

By visitors reading reviews

Manufacturing Company

Computer Software Company

Marketing Services Firm

Financial Services Firm

Manufacturing Company

14%

Energy/Utilities Company

Financial Services Firm

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	4
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	3
Large Enterprise	6

Questions from the Community

What do you like most about NetIQ Identity Manager?

The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by ...

See all answers

What is your experience regarding pricing and costs for NetIQ Identity Manager?

The pricing depends on whether we buy the solution as a service or a license. The license is expensive. If we buy it as a service for a large number of users, it is the cheapest tool we can get. Th...

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What needs improvement with NetIQ Identity Manager?

The tool is used mostly in big systems to understand what is happening. There are not many technicians who know how to use the product. The vendor must provide an easier console for configuring thi...

See all answers

What do you like most about SAP Identity Management?

The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access b...

See all answers

What needs improvement with SAP Identity Management?

See all answers

What is your primary use case for SAP Identity Management?

The use cases for SAP Identity Management include the logistics company, and we also have a beverage company that is using SAP Identity Management. We did not make the migration for them, but we im...

See all answers

Comparisons

SailPoint Identity Security Cloud vs OpenText Identity Manager

Compared 11% of the time

Microsoft Entra ID vs OpenText Identity Manager

Compared 8% of the time

One Identity Manager vs OpenText Identity Manager

Compared 7% of the time

OpenIAM Identity Governance vs OpenText Identity Manager

Compared 6% of the time

Saviynt Identity Cloud vs OpenText Identity Manager

Compared 3% of the time

More OpenText Identity Manager Competitors

SailPoint Identity Security Cloud vs SAP Identity Management

Compared 18% of the time

Symantec Identity Governance and Administration vs SAP Identity Management

Compared 8% of the time

One Identity Manager vs SAP Identity Management

Compared 5% of the time

Microsoft Entra ID vs SAP Identity Management

Compared 5% of the time

Fortinet FortiAuthenticator vs SAP Identity Management

Compared 3% of the time

More SAP Identity Management Competitors

Product Reports

Buyer's Guide

OpenText Identity Manager

March 2026

Download OpenText Identity Manager product report

Buyer's Guide

SAP Identity Management

February 2026

Download SAP Identity Management product report

Also Known As

Novell Identity Manager

SAP NetWeaver Identity Management, NetWeaver Identity Management

Overview

OpenText Identity Manager provides event-driven capabilities with real-time synchronization and integration across multiple systems. Known for its flexibility, it offers features like password sync, access management, and directory synchronization.

OpenText Identity Manager is a comprehensive identity management platform, designed to support role-based provisioning and seamless integration of external systems. Its notable features include the Designer and Analyzer tools and robust self-service password management, enhancing its usability. Organizations leverage its event-driven architecture for real-time synchronization and detailed tracing, facilitating efficient identity management across different data sources. However, enhancements in Windows OS compatibility, user interface modernization, and cloud support are needed. Training remains crucial, given the system's complexity and unique language.

What are the Key Features of OpenText Identity Manager?

Real-time Synchronization: Event-driven architecture enables instant updates across systems.
Role Based Provisioning: Streamlines managing roles and permissions within organizations.
Flexible Integration: Connects with multiple data sources, enhancing system interoperability.
Password Synchronization: Simplifies password management across platforms.
Access Management: Offers tools to manage permissions and security with ease.

Why Consider OpenText Identity Manager in Reviews?

Comprehensive Support: Offers identity lifecycle management, enhancing user experience.
Security Enhancements: Improves compliance management and access control.
Scalability: Efficiently supports large-scale enterprise environments.
Integration Capabilities: Connects seamlessly with existing infrastructure.

In industries ranging from large corporations to local banks, OpenText Identity Manager supports account provisioning and access management, primarily through Active Directory integration. By connecting with applications like Oracle, PeopleSoft, and Office 365, it facilitates lifecycle and compliance management. Its deployment aids training and real-world application with single sign-on options for internal applications, providing a comprehensive identity management solution for diverse environments.

OpenText

Reduce risk and centrally manage user access across your enterprise – with SAP Identity Management. The software integrates with your business processes to provide robust data and application security. Keep your operations running smoothly – and boost productivity by providing role-based user access, self-service password reset, approval workflows, and more.

SAP

Sample Customers

Sheetz

State of Indiana, Automotive Resources International (ARI), Alliander N.V., Chemion Logistik GmbH, Seoul National University Bundang Hospital (SNUBH)

Buyer's Guide

OpenText Identity Manager vs. SAP Identity Management

March 2026

Free Report: OpenText Identity Manager vs. SAP Identity Management

Find out what your peers are saying about OpenText Identity Manager vs. SAP Identity Management and other solutions. Updated: March 2026.

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