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CyberArk Privileged Access Manager vs OpenText Identity Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
223
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (2nd), Privileged Access Management (PAM) (1st), Mainframe Security (2nd), Operational Technology (OT) Security (3rd)
OpenText Identity Manager
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
18
Ranking in other categories
User Provisioning Software (9th), Identity Management (IM) (18th)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. CyberArk Privileged Access Manager is designed for Privileged Access Management (PAM) and holds a mindshare of 17.1%, down 22.3% compared to last year.
OpenText Identity Manager, on the other hand, focuses on User Provisioning Software, holds 3.2% mindshare, down 4.0% since last year.
Privileged Access Management (PAM)
User Provisioning Software
 

Featured Reviews

Abdul Durrani - PeerSpot reviewer
Enables granular and secure access with just-in-time access and Zero Trust model
CyberArk provides a good amount of control over access types. However, as a future enhancement, having additional features for cross-platform integration would be beneficial. It would be good to have integrations with other tools and firewalls, such as Zscaler and CrowdStrike. Although I am not fully aware of recent updates, more cross-platform integration would be valuable. A SOC analyst would like to have centralized access in terms of information flowing in even for privileged access management. They would like to have control over everything instead of opening four to five tabs for different sorts of information. Cross-platform integration would help with that. Customers also want CyberArk's pricing to be better so that they can implement it further and have more licenses. Implementing a privileged access management solution can be challenging. It would be great if CyberArk could provide recommendations based on the compliance standards of an organization. It would help system admins ensure that all the required ports are closed and the systems are being managed properly. If any system is not being used anymore, any ports opened for that system need to be closed. Having such recommendations would be helpful.
SYAMSUL SALAM - PeerSpot reviewer
The product is affordable and easy to use, but the technical support must be improved
The solution is used to manage SSO and login for internal applications The product enables detailed user management. The product is easy to use. Our users found it easier than Microsoft Identity Manager. The solution must add more configurations. There are different types of user identity in…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The automatic rotation of credentials is probably the most useful feature."
"The password protection itself is the most important feature. It's something we didn't have before."
"This is a complete solution that can detect cyber attacks well."
"It's user-friendly and very configurable. We can do many things with it, especially with password management."
"We have demoted a lot of domain admins and taken a lot of that away from people, giving it a shared account structure."
"Central Password Manager is useful for agentless automated password management through AD integration as well as endpoints for different devices."
"We have been able to manage application credentials in CyberArk, whether they come as a custom plugin or straight out-of-the-box."
"I would rate CyberArk Privileged Access Manager nine out of ten."
"The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good."
"The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one."
"I like the eDirectory feature."
"NetIQ does not have a limit on the number of users."
"The access request management has improved significantly in terms of its user interface. What sets it apart from competitors like SailPoint is that it's an event-based solution rather than schedule-based. That's a key differentiator."
"The most valuable features are Password Reset Alerts, Password Sync, and SQL connectors."
"The main value lies in the simplicity of implementation, as well as its customized look and feel."
"The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by approval workflows."
 

Cons

"The solution's architecture could be improved. It requires installation on four to five different servers. Each server has a purpose, but when you need to troubleshoot, it can be difficult because you need to access each of them. Reducing the number of servers would be helpful."
"The interface could be improved it is not user-friendly, but they have improved but it could still improve. In the policies configuration, it would be a benefit to have more details."
"Upgrading the product is very difficult, so this could be an area for improvement."
"Pricing is a problem. CyberArk is expensive compared to other products I know."
"The solution is too complicated to use and should be simplified. It took me a long time to understand how to use it. There is a lot that the solution can improve for the future."
"The initial setup of CyberArk is a challenge if you do not have prior experience with it."
"CyberArk PAM is a very broad product as everyone's requirements for implementation are different. In our particular case, the initial implementation was planned and developed by people who didn't know our specific network requirements, so the initial implementation needed to be tweaked over time. While this is normal, at the time all these "major" changes required CyberArk professional services to come in-plant and "assist" with the changes."
"Over the past seven years, I have seen a lot of ups and downs with the product."
"NetIQ Identity Manager could improve by updating the user portal, it is out of date."
"The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent."
"We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory."
"It needs some modern features. They should improve and modernize their management interface. It has been created over years and by different persons. You can see different applications, different management consoles for different things. There should be an integrated interface."
"There's no huge thing missing, because it's already comprehensive. Now and then, however, there might be a minor issue."
"The vendor must provide an easier console for configuring things for smaller customers."
"If it could be operated in such a way that anybody could use it, with just the user interface, and there's no need for programming, then that would be a great improvement."
"The integrations must be made easier."
 

Pricing and Cost Advice

"From a client perspective, CyberArk's pricing is fair but there is a significant increase each year. They should limit the price increase because this could potentially drive customers to other partners. Price changes should be at defined intervals. There should not be sudden jumps."
"I do not have any opinions to add about the pricing of the product."
"Its price is high. I have also worked with Delinea. CyberArk is comparatively expensive compared to other PAM solutions, such as Delinea, especially during renewal."
"The price of the solution is reasonable."
"Licensing fees are paid on a yearly basis."
"They have two types of licensing: purchase and subscription. You have to pay for each admin user, such as Microsoft admin, mail admin, database admin, etc."
"With the current model of licensing, for my use cases, sometimes it's hard to convince the management and get budget approvals for it. It's expensive and you're not getting anything new. It's just a control, but in terms of risk, you are covering a big impact on the company. Improvement in the licensing prices is something I would want to have."
"The price of CyberArk Privileged Access Manager could be less expensive."
"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."
"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."
"You just need to be aware that the more systems you connect, the more license fees you have to pay."
"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."
"The solution is quite affordable."
"The price of the solution is a bit high and could be reduced."
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Top Industries

By visitors reading reviews
Educational Organization
19%
Financial Services Firm
14%
Computer Software Company
13%
Manufacturing Company
7%
Computer Software Company
18%
Financial Services Firm
11%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What do you like most about NetIQ Identity Manager?
The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by ...
What is your experience regarding pricing and costs for NetIQ Identity Manager?
The pricing depends on whether we buy the solution as a service or a license. The license is expensive. If we buy it as a service for a large number of users, it is the cheapest tool we can get. Th...
What needs improvement with NetIQ Identity Manager?
The tool is used mostly in big systems to understand what is happening. There are not many technicians who know how to use the product. The vendor must provide an easier console for configuring thi...
 

Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
Novell Identity Manager
 

Overview

 

Sample Customers

Rockwell Automation
Sheetz
Find out what your peers are saying about CyberArk, Delinea, One Identity and others in Privileged Access Management (PAM). Updated: June 2025.
859,957 professionals have used our research since 2012.