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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

One Identity Manager offers extensive customization options and flexibility, allowing organizations to easily tailor solutions to their specific needs.
It significantly improves operational efficiency by automating user provisioning, access control, and identity lifecycle management, resulting in considerable time savings.
One Identity Manager enhances security and compliance by automating approval workflows, providing audit-ready reporting, and reducing the risk of unauthorized access.
The integration capabilities of One Identity Manager allow seamless connection with multiple systems, such as SAP, Active Directory, and Office 365, facilitating centralized management.
By automating processes and reducing manual tasks, One Identity Manager achieves a strong return on investment through cost savings and improved productivity.

CONS

One Identity Manager's initial setup is complex and requires proper planning, making it challenging for new users.
Support for One Identity Manager is inadequate, leading to delayed responses and lack of effective guidance.
Documentation for One Identity Manager is insufficient, lacking detailed instructions and step-by-step guides.
Performance issues are noted, especially in large environments, affecting efficiency and response times.
Integration with applications like SAP and ServiceNow is challenging and not seamless, requiring significant customization.
 

One Identity Manager Pros review quotes

Neha Chhangani - PeerSpot reviewer
Business Analyst at a startup based organization
Feb 8, 2026
One Identity Manager is a strong enterprise-grade identity governance solution that delivers real value once it is implemented correctly.
SK
Sr.Technical Engineer at a retailer with 11-50 employees
May 20, 2026
After implementing One Identity Manager, onboarding time was reduced from two or three days to a few hours through automated provisioning.
AndreasMüller1 - PeerSpot reviewer
Project Manager at B. Braun Group
Mar 5, 2026
In general, One Identity Manager can handle everything you can expect, and we haven't found anything we couldn't do.
Learn what your peers think about One Identity Manager. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,747 professionals have used our research since 2012.
HA
Senior Business Development Executive at Digitaltrack
May 25, 2026
One Identity Manager has improved efficiency and better control over user access management.
Carlos-Tum - PeerSpot reviewer
Iam Consultant at iC Consult GmbH
Mar 10, 2026
I am satisfied with One Identity Manager for providing a single platform for enterprise-level administration and governance of privileged accounts and data.
PG
Infrastructure Service Specialist at Netcompany
Mar 5, 2026
The most valuable feature of One Identity Manager is the customization that can be done, as every out-of-the-box process can be changed or I can create any new processes, which is the most useful functionality in my area.
Constantin Moldovan - PeerSpot reviewer
STC Manager, Global Infrastructure Services & Operations at a insurance company with 10,001+ employees
Dec 15, 2025
One Identity Manager is very responsive, and that is the first thing I like most.
Charles Essien - PeerSpot reviewer
Back End Developer at DC Smarter
Sep 3, 2025
The best features in One Identity Manager include the new Angular portal, which is the best improvement they made by removing the old portal; this feature gives you access to customize and create endpoints, APIs, and now it makes sense because you can expose and create endpoints from your tables and other target systems can use them and add or remove from your database and trigger processes with APIs.
reviewer2835444 - PeerSpot reviewer
Cyber Security Analyst at a tech vendor with 51-200 employees
May 9, 2026
The biggest positive impact of One Identity Manager has been improved control and visibility over user access across the organization because it automates the entire identity lifecycle from onboarding to role changes and offboarding, while also strengthening compliance through regular access reviews and audit-ready reporting.
AshishKochhar - PeerSpot reviewer
Information Technology Team Lead at a manufacturing company with 1,001-5,000 employees
May 17, 2026
From my personal experience, it is very easy to manage from one single console as I am managing all my PAM solutions, IAM solutions, team solutions, and the active directory through One Identity Manager, making it easy for us to manage all user level access and governance in a single place.
 

One Identity Manager Cons review quotes

Neha Chhangani - PeerSpot reviewer
Business Analyst at a startup based organization
Feb 8, 2026
One specific challenge my team encountered was the complexity during initial configuration, especially when setting up custom workflows and role models which required more time and expertise.
SK
Sr.Technical Engineer at a retailer with 11-50 employees
May 20, 2026
The initial setup of One Identity Manager can be complex due to the requirements for infrastructure setup, database or server resources, IAM consultants for implementation, custom workflow development, connector configuration, testing, and migration work.
AndreasMüller1 - PeerSpot reviewer
Project Manager at B. Braun Group
Mar 5, 2026
The newest web front end should enhance user experience for individuals who infrequently use the interface, as it currently isn't very intuitive.
Learn what your peers think about One Identity Manager. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,747 professionals have used our research since 2012.
HA
Senior Business Development Executive at Digitaltrack
May 25, 2026
Integration and implementation complexity would be one area for improvement in One Identity Manager.
Carlos-Tum - PeerSpot reviewer
Iam Consultant at iC Consult GmbH
Mar 10, 2026
My impression of the user experience and intuitiveness is that the learning curve is quite slow because there are many functions and things, and it becomes really complex at some point because there are many different modules.
PG
Infrastructure Service Specialist at Netcompany
Mar 5, 2026
The response was not what I expected.
Constantin Moldovan - PeerSpot reviewer
STC Manager, Global Infrastructure Services & Operations at a insurance company with 10,001+ employees
Dec 15, 2025
One Identity Manager SAS Safeguard Authentication has too many updates and change of revisions. Very soon the product that I have installed is not supported, meaning it's still functional and we can work with it, but if I have an incident, it's not responded to.
Charles Essien - PeerSpot reviewer
Back End Developer at DC Smarter
Sep 3, 2025
Support often lacks experienced technical personnel, resulting in long wait times and unhelpful solutions.
reviewer2835444 - PeerSpot reviewer
Cyber Security Analyst at a tech vendor with 51-200 employees
May 9, 2026
The UI could be more intuitive and modern because new admins usually find the navigation and configuration quite complex, especially during initial setup.
AshishKochhar - PeerSpot reviewer
Information Technology Team Lead at a manufacturing company with 1,001-5,000 employees
May 17, 2026
Pricing for One Identity Manager is something that can be controlled or reduced.