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One Identity Manager pros and cons

Vendor: One Identity

4.1 out of 5

169 reviews
93% willing to recommend

Pros & Cons summary

One Identity Manager provides identity-centric security by centralizing user, device, and application data, offering extensive customization options and robust automation for improved efficiency and compliance. It simplifies user account management with comprehensive access governance, though the setup requires careful planning. Integration capabilities enhance system interoperability, despite issues with application connectivity smoothness. High pricing and insufficient documentation pose challenges, and customization complexity can affect existing settings.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

One Identity Manager offers identity-centric security, acting as a single source of truth by centralizing identity data for users, devices, and applications.

One Identity Manager has extensive customization options, allowing users to tailor the system to fit various business requirements and automate complex workflows.

One Identity Manager significantly reduces provisioning time and manual errors through robust automation and workflow capabilities, enhancing efficiency and compliance.

One Identity Manager simplifies the management of user accounts by offering comprehensive access governance and role management features, fostering improved security and reduced onboarding times.

One Identity Manager is highly flexible, with strong integration capabilities that allow connection to multiple systems and enhance system interoperability across various business environments.

CONS

One Identity Manager's initial setup complexity requires significant planning and expertise.

Documentation and training resources for One Identity Manager are lacking and need improvement.

The customization process in One Identity Manager is complex and often interferes with existing settings.

Integration with various applications in One Identity Manager is difficult and lacks smoothness.

Pricing for One Identity Manager is high, impacting customer budgets.

One Identity Manager Pros review quotes

Business Analyst at a startup based organization

Feb 8, 2026

One Identity Manager is a strong enterprise-grade identity governance solution that delivers real value once it is implemented correctly.

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AndreasMüller1

Project Manager at B. Braun Group

Mar 5, 2026

In general, One Identity Manager can handle everything you can expect, and we haven't found anything we couldn't do.

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Swapnil Karkala

Senior Frontend Developer at HCLSoftware

Jan 22, 2026

One Identity Manager is a great tool for identity governance that is easy to customize per requirement in any organization.

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One Identity Manager

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Learn what your peers think about One Identity Manager. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.

893,221 professionals have used our research since 2012.

Iam Consultant at iC Consult GmbH

Mar 10, 2026

I am satisfied with One Identity Manager for providing a single platform for enterprise-level administration and governance of privileged accounts and data.

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AR

Cyber Security Analyst at TalaKunchi

May 9, 2026

The biggest positive impact of One Identity Manager has been improved control and visibility over user access across the organization because it automates the entire identity lifecycle from onboarding to role changes and offboarding, while also strengthening compliance through regular access reviews and audit-ready reporting.

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Senior Software Engineer at digit iam consulting GmbH

Apr 27, 2026

Overall, One Identity Manager is a really good and very powerful product.

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PG

Piotr Grabowski

Infrastructure Service Specialist at Netcompany

Mar 5, 2026

The most valuable feature of One Identity Manager is the customization that can be done, as every out-of-the-box process can be changed or I can create any new processes, which is the most useful functionality in my area.

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Constantin Moldovan

STC Manager, Global Infrastructure Services & Operations at a insurance company with 10,001+ employees

Dec 15, 2025

One Identity Manager is very responsive, and that is the first thing I like most.

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Back End Developer at DC Smarter

Sep 3, 2025

The best features in One Identity Manager include the new Angular portal, which is the best improvement they made by removing the old portal; this feature gives you access to customize and create endpoints, APIs, and now it makes sense because you can expose and create endpoints from your tables and other target systems can use them and add or remove from your database and trigger processes with APIs.

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reviewer2809035

Senior Software Engineer at a financial services firm with 10,001+ employees

Mar 13, 2026

One Identity Manager provides everything in a single place, which is beneficial.

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One Identity Manager Cons review quotes

Business Analyst at a startup based organization

Feb 8, 2026

One specific challenge my team encountered was the complexity during initial configuration, especially when setting up custom workflows and role models which required more time and expertise.

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AndreasMüller1

Project Manager at B. Braun Group

Mar 5, 2026

The newest web front end should enhance user experience for individuals who infrequently use the interface, as it currently isn't very intuitive.

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Swapnil Karkala

Senior Frontend Developer at HCLSoftware

Jan 22, 2026

I have noticed a slow performance dynamic group integration with AWS Cloud that could be improved with One Identity Manager.

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One Identity Manager

Free Report: One Identity Manager Reviews and More

Learn what your peers think about One Identity Manager. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.

893,221 professionals have used our research since 2012.

Iam Consultant at iC Consult GmbH

Mar 10, 2026

My impression of the user experience and intuitiveness is that the learning curve is quite slow because there are many functions and things, and it becomes really complex at some point because there are many different modules.

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AR

Cyber Security Analyst at TalaKunchi

May 9, 2026

The UI could be more intuitive and modern because new admins usually find the navigation and configuration quite complex, especially during initial setup.

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Senior Software Engineer at digit iam consulting GmbH

Apr 27, 2026

Overall, One Identity Manager is a really good and very powerful product. However, Starling Connect could have been a little better.

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PG

Piotr Grabowski

Infrastructure Service Specialist at Netcompany

Mar 5, 2026

The response was not what I expected.

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Constantin Moldovan

STC Manager, Global Infrastructure Services & Operations at a insurance company with 10,001+ employees

Dec 15, 2025

One Identity Manager SAS Safeguard Authentication has too many updates and change of revisions. Very soon the product that I have installed is not supported, meaning it's still functional and we can work with it, but if I have an incident, it's not responded to.

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Back End Developer at DC Smarter

Sep 3, 2025

Support often lacks experienced technical personnel, resulting in long wait times and unhelpful solutions.

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reviewer2809035

Senior Software Engineer at a financial services firm with 10,001+ employees

Mar 13, 2026

The primary drawback of One Identity Manager is the customization of the WebGUI.

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Show 10 more reviews (out of 159)

Product Categories

Product Categories

Identity Governance Administration (IGA)

User Provisioning Software

Identity Management (IM)

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See all alternatives

Product Categories

Product Categories

Identity Governance Administration (IGA)

User Provisioning Software

Identity Management (IM)

Popular Comparisons

Popular Comparisons

Microsoft Entra ID vs One Identity Manager

SailPoint Identity Security Cloud vs One Identity Manager

Omada Identity vs One Identity Manager

Saviynt Identity Cloud vs One Identity Manager

Fortinet FortiAuthenticator vs One Identity Manager

OneLogin vs One Identity Manager

CyberArk Identity vs One Identity Manager

ForgeRock vs One Identity Manager

One Identity Active Roles vs One Identity Manager

Microsoft Entra ID Protection vs One Identity Manager

Oracle Identity Governance vs One Identity Manager

IBM Security Verify Access vs One Identity Manager

Symantec Identity Governance and Administration vs One Identity Manager

Microsoft Identity Manager vs One Identity Manager

SAP Identity Management vs One Identity Manager

See all alternatives

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