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Fortinet FortiAuthenticator vs One Identity Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.9
Fortinet FortiAuthenticator may enhance security and compliance, leading to varying ROI perceptions, from cost-saving to essential expense.
Sentiment score
5.7
One Identity Manager boosts efficiency and compliance, reduces manual work, and accelerates processes, yielding significant financial and operational benefits.
It enhances security by ensuring only the right person can access systems, even if their login credentials are compromised.
Senior Network and Security Engineer at Symbol Technologies PLC
Without it, we would need thousands of additional people.
enterprise it architect at a financial services firm with 10,001+ employees
Instead of spending on various systems, having one centralized system that handles all my organizational requirements helps save money.
IAM Consultant at a outsourcing company with 501-1,000 employees
Several users reported reduced onboarding and offboarding times by around 40% thanks to automated provisioning and de-provisioning.
Business Analyst at a startup based organization
 

Customer Service

Sentiment score
6.8
Fortinet FortiAuthenticator's support is generally favored for expertise but faces issues with variability in response times and depth.
Sentiment score
6.4
Support for One Identity Manager is knowledgeable but has inconsistent response times, with documentation and speed needing improvement.
At times, some technical staff lack knowledge, which delays issue resolution.
DevOps Engineer at YASH Technologies
Customer service and support are excellent.
Senior Network and Security Engineer at Symbol Technologies PLC
Technical support from Fortinet deserves a rating of 10.
Infrastructure Manager at Scandinavian Highlands Holding A/S
If you have outages or critical production problems, you can count on the manufacturer to help resolve the situation.
Managing Director at a consultancy with 1-10 employees
They should focus on bringing in technically skilled individuals who understand the tools and technologies involved.
Back End Developer at DC Smarter
Compared to my experiences with other tools, their support is exemplary.
Senior Manager at a consultancy with 10,001+ employees
 

Scalability Issues

Sentiment score
7.8
Fortinet FortiAuthenticator is highly scalable, supporting thousands of users, with room for improvement in deployment and user management.
Sentiment score
6.9
One Identity Manager offers scalable solutions for complex enterprise environments, supporting various expansions and efficient multi-country operations.
The scalability of FortiAuthenticator is good, and I would rate it an eight on a scale of one to ten.
IT Manager at PTECH
I find Fortinet FortiAuthenticator to be highly scalable, and I would rate it an eight out of ten for scalability.
Senior Network and Security Engineer at Symbol Technologies PLC
Fortinet FortiAuthenticator should be sufficiently scalable.
Network Engineer at Coop Money
It is architected so that key components can be scaled both horizontally and vertically to handle increasing loads from employee accounts to millions of external identities if needed.
Business Analyst at a startup based organization
Generally, if we need to add thousands of new users, we can ramp up container resources effectively.
Project Manager at B. Braun Group
It is highly scalable and capable of keeping up with the organization's growth needs, especially in the enterprise environment.
Technical Support Executive at Digitaltrack
 

Stability Issues

Sentiment score
7.4
Fortinet FortiAuthenticator is reliable but may face stability issues during setup or with high user volumes.
Sentiment score
7.5
One Identity Manager is reliable for enterprise, excelling in Active Directory integration despite occasional bugs and frequent update challenges.
It remains stable even when the number of concurrent users increases.
Senior Network and Security Engineer at Symbol Technologies PLC
One Identity Manager is considered stable and dependable for enterprise identity management with a strong track record of uptime and reliability when implemented correctly.
Business Analyst at a startup based organization
It is widely seen as stable in production once properly configured, especially for Active Directory automation, user provisioning, de-provisioning, and role-based delegation.
Cyber Security Analyst at TalaKunchi
I would rate it a nine out of ten for stability.
Senior identity and security specialist at a pharma/biotech company with 1,001-5,000 employees
 

Room For Improvement

Fortinet FortiAuthenticator struggles with integration, complex setup, limited customization, high pricing, and needs better support and documentation.
Users seek improved UI, customization, support, performance, cloud integration, self-service portals, and advanced analytics in One Identity Manager.
For example, authentication for wireless users expires after 24 hours, requiring re-authentication daily.
Head of computer systems at Indian Institute of Space Science & Technology(IIST)
For example, Cisco Duo is on the cloud, so we cannot compete with that part if a user requires a cloud-based two-factor authentication solution.
Presales Consultant
I recommend Fortinet make its images migratable between environments.
Senior Network and Security Engineer at Symbol Technologies PLC
This lack of 24-hour support is problematic from a testing and development standpoint.
It is crucial for them to expand their support team to match their product's success.
Lead Consultant at a tech vendor with 10,001+ employees
When it comes to privileged access management, we need to know who has access to what, which is the central problem we want to solve.
Principal Cybersecurity Architect at a tech vendor with 10,001+ employees
 

Setup Cost

Fortinet FortiAuthenticator is cost-effective, offers scalable licensing, and is favored over competitors for budget-conscious enterprises.
One Identity Manager pricing is high but justified by its comprehensive features, scalability, and long-term benefits compared to competitors.
Fortinet FortiAuthenticator is not overly expensive compared to other Fortinet subscriptions.
Senior Network and Security Engineer at Symbol Technologies PLC
On-premises might incur higher costs.
IAM DEVELOPER at a university with 10,001+ employees
We have a good enterprise license agreement, and we are very happy with what we get for the price we pay for it.
enterprise it architect at a financial services firm with 10,001+ employees
Many customers find it fair and reasonable for enterprise use, though it can be expensive for smaller organizations due to total licensing and implementation cost.
Business Analyst at a startup based organization
 

Valuable Features

Fortinet FortiAuthenticator offers secure, efficient user access management with seamless system integration, strong two-factor authentication, and cost savings.
One Identity Manager enhances security and efficiency through automation, integration, and scalability, reducing manual efforts and improving governance.
The integration with FortiToken is outstanding, adding a layer of security for authentication.
Senior Network and Security Engineer at Symbol Technologies PLC
We use multi-factor authentication for enhancing security.
DevOps Engineer at YASH Technologies
Fortinet FortiAuthenticator can be used from anywhere in the world, and the authenticator services function globally.
Assistant Manager-Networks at a university with 1,001-5,000 employees
It ensures high security through multiple approval processes, preventing unauthorized access and enhancing compliance by providing time-based access for privileged accounts with proper audit trails.
Principal Consultant at a computer software company with 1,001-5,000 employees
It continuously monitors user behavior in real-time, triggering automated responses, and manages secure access for both on-premises and cloud applications using protocols such as SAML.
IAM DEVELOPER at a university with 10,001+ employees
Once you have some experience, it demonstrates best practices and guides you on the correct way to use the tool.
IAM Developer at a manufacturing company with 10,001+ employees
 

Categories and Ranking

Fortinet FortiAuthenticator
Ranking in Identity Management (IM)
14th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
64
Ranking in other categories
Single Sign-On (SSO) (10th), Authentication Systems (5th), Multi-Factor Authentication (MFA) (2nd)
One Identity Manager
Ranking in Identity Management (IM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
169
Ranking in other categories
User Provisioning Software (1st), Identity Governance Administration (IGA) (2nd)
 

Mindshare comparison

As of May 2026, in the Identity Management (IM) category, the mindshare of Fortinet FortiAuthenticator is 2.1%, down from 3.3% compared to the previous year. The mindshare of One Identity Manager is 4.5%, down from 7.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Mindshare Distribution
ProductMindshare (%)
One Identity Manager4.5%
Fortinet FortiAuthenticator2.1%
Other93.4%
Identity Management (IM)
 

Featured Reviews

Sachin Vinay - PeerSpot reviewer
Assistant Manager-Networks at a university with 1,001-5,000 employees
Supports secure remote authentication and provides comprehensive user activity tracking
The most important feature is the security capability because it provides a substantial amount of security for admin-related activities. Fortinet FortiAuthenticator can be used from anywhere in the world, and the authenticator services function globally. This global accessibility is one of the critical advantages, particularly since admin features are critical and security is a real concern. With Fortinet FortiAuthenticator, secure usage of firewall services and related functions is achieved. A complete log of all users who access the authenticator setup is maintained. Monthly logs are reviewed to check for any unnoticed activities. Each authenticated user's complete activity history is recorded. This logging capability allows for providing access to more admin users while ensuring security is not compromised and all users can be monitored.
Neha Chhangani - PeerSpot reviewer
Business Analyst at a startup based organization
Centralized identity governance has automated lifecycle management and simplifies compliance
One Identity Manager could be improved by making the initial setup and configuration simpler, especially for complex workflows and integrations. The user interface and reporting dashboards could also be more modern and intuitive with better out-of-the-box analytics. Additionally, clearer documentation and faster implementation guidance would help organizations get value more quickly. One specific challenge my team encountered was the complexity during initial configuration, especially when setting up custom workflows and role models which required more time and expertise. We also felt that out-of-the-box reports and dashboards are limited, and more customizable real-time analytics would be helpful. Better documentation and guided setup wizards would make adoption easier, particularly for teams new to identity governance tools. One improvement I think One Identity Manager needs is the enhanced self-service experience. The end-user self-service portal could be more intuitive with clearer guidance for access requests and password resets. Additionally, while integrations are solid, deeper cloud-native connectors and API-driven automation would help in hybrid and multi-cloud environments. A more responsive mobile interface or dedicated app for approvals and tasks would help managers who are often on the go. One more improvement is the built-in predictive insights or trend dashboards around access patterns and risk could improve proactive governance. More descriptive error messages and in-tool troubleshooting tips during setup configuration would reduce dependency on external documentation or support.
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Comms Service Provider
10%
Computer Software Company
10%
Financial Services Firm
7%
Outsourcing Company
11%
Financial Services Firm
11%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise18
Large Enterprise11
By reviewers
Company SizeCount
Small Business83
Midsize Enterprise32
Large Enterprise112
 

Questions from the Community

What needs improvement with Fortinet FortiAuthenticator?
Fortinet can make Fortinet FortiAuthenticator better by having a cloud version of it. Currently, Fortinet FortiAuthenticator is only available for on-premises, and it is an on-premises solution. It...
What is your primary use case for Fortinet FortiAuthenticator?
Fortinet FortiAuthenticator is primarily used for authenticating admin users, including remote admin use cases. Remote admin use cases utilize Fortinet FortiAuthenticator to securely authenticate a...
What do you like most about One Identity Manager?
The One Identity birthright process has helped generate user accounts more accurately and quickly.
What is your experience regarding pricing and costs for One Identity Manager?
The pricing and licensing of One Identity Manager are reasonable considering the features and capabilities it offers for enterprise use.
What needs improvement with One Identity Manager?
One Identity Manager would benefit from enhancements in flow customization and faster performance in large environments to make it more efficient. Overall, it is a strong solution with great potent...
 

Also Known As

FortiAuthenticator
Quest One Identity Manager
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Find out what your peers are saying about Fortinet FortiAuthenticator vs. One Identity Manager and other solutions. Updated: April 2026.
893,311 professionals have used our research since 2012.