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ForgeRock vs One Identity Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ForgeRock
Ranking in Identity Management (IM)
15th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
30
Ranking in other categories
Access Management (14th), Customer Identity and Access Management (CIAM) (7th)
One Identity Manager
Ranking in Identity Management (IM)
3rd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
134
Ranking in other categories
User Provisioning Software (1st)
 

Mindshare comparison

As of January 2026, in the Identity Management (IM) category, the mindshare of ForgeRock is 3.8%, down from 4.7% compared to the previous year. The mindshare of One Identity Manager is 4.8%, down from 6.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Market Share Distribution
ProductMarket Share (%)
One Identity Manager4.8%
ForgeRock3.8%
Other91.4%
Identity Management (IM)
 

Q&A Highlights

it_user667554 - PeerSpot reviewer
IAM Technical Specialist at a consultancy with 10,001+ employees
Sep 04, 2017
 

Featured Reviews

Ahmet Murat Ülker - PeerSpot reviewer
Devops Engineer and Trainer at a tech vendor with 1-10 employees
Easy to use, but customizations can be complicated to handle
I would suggest others use the product after asking them to consider their use cases. SSO may be a use case for some, and using the product as an IDM tool may be a use case. At the moment, my company is not deploying all the components of ForgeRock itself. My company uses ForgeRock for OAuth 2.0. For example, my company is not deploying the IDM and identity gateway components. You should consider your use case and select the required components for that use case. My company does not use the SSO features of the tool. My company uses SSO to access ForgeRock's AM Console for individual users. My company does not use single sign on features of the product and instead, we use Auth0. I rate the tool a seven or eight out of ten.
reviewer2538840 - PeerSpot reviewer
Senior identity and security specialist at a pharma/biotech company with 1,001-5,000 employees
Highly flexible and stable, but lacks in many aspects and requires a strong partner
In terms of providing a single platform for enterprise-level administration and governance of users, data, and privileged accounts, One Identity is not yet there. One Identity recently bought OneLogin. They already had Safeguard and One Identity Manager. They have started integrating these three tools. I am also on the customer advisory board (CAB) of One Identity, so I have more insight into these things. I know that they started to integrate OneLogin and One Identity just recently. OneLogin is their access management tool. They use it for authentication and for SSO. It is a competitor for Entra and Okta, whereas Safeguard is competing with CyberArk, Delinea, and BeyondTrust. One Identity has indeed done good integration between their three products. However, the platform is not unified. You still need three URLs, which is not optimal. They are going there, but it will take them time. The second thing they are not yet good at is their SaaS offering. They are behind in the market. They started with something in Safeguard, but it is a pretty basic offering. It is still a new baby. They have Safeguard On Demand, but it is just a hosted PAM solution. I did PoC for Safeguard twice. This is how I know this, but I have not used it. As PAM, Safeguard is a good product, but it is not a full-featured PAM like CyberArk or BeyondTrust. They are lacking in that aspect. The integration between One Identity's products is similar to BMC's integration. I used to work with BMC products such as BMC Remedy ten years ago. I used to be an ITSM or Control-M guy. When BMC integrated its products, the integration was not well done. It was like two different entities trying to integrate with each other rather than one company giving you a fully-fledged platform. The same thing is happening with One Identity Manager at the moment. They are selling it as a unified platform, but in my opinion, it is not yet good. It is also not bad. There are things that I can take from it, but there is no complete picture. The problem nowadays is that vendors are getting into each other's areas. For example, CyberArk used to be just a PAM provider, so people would integrate with it, but now, CyberArk wants to do the identity bit. It has now become a competitor for other vendors, so they will stop integrating with it. SailPoint, at some point, stopped integrating with CyberArk. SailPoint and CyberArk's integration was good. This is what is happening in the market or between vendors. All of them are getting into each other's area. If you happen to buy another product from a competitor, you need to integrate it on your own. There is no integration plug-in concept between them. This is a bit hard for companies that already have a PAM and they want to buy a new IGA, for example, or vice versa. They are trying to shift towards an Angular-based platform for their web portal or for IT Shop. That has been very long overdue because they did not modernize their web portal for almost three versions. They are doing it, but there is no feature parity till version 9.3, which is the upcoming version. This is a problem. For example, data governance is not included in 9.2 if you want to upgrade, but if you do not upgrade, you lose support. They have these issues with the roadmap in general. They give you options, but they are not always the complete options. To me, it seems that this company is going to suffer in the long run. Another issue is that for admin requests, we have to configure the tool at least in seven different clients, which is unacceptable. We are in 2024, not in 1981 or 1985. Having seven clients for the same tool, or more, is just unheard of. To me, that is a very old design idea. I am on the newest version 9.2, and I am still doing that. To me, that is a big problem as an admin. The relationship with the customers is extremely bad. That is not a technical problem. That is a company problem. They tried to fix that, but it seems they failed. They do not have the personnel. They have a hiring problem. They now rely on partners. They are a type of company where the partner is more of a vendor to you as a client rather than the company itself. If you want to pick any solution by One Identity, you need a very strong partner with you. If you do not, you will struggle with this product's adoption, roadmap, vision, and implementation. We struggle a lot as a client. I have been there. I have seen that. It is not easy with them. One Identity is based in Europe. Our account manager at One Identity resigned in May and till now, just to show how bad they are, we do not know who our new account manager is. We are in August. Their Starling Connect roadmap or flagship is a failure. We had to withdraw from using it with SuccessFactors, for example. It had a lot of stability issues. Now, my understanding is better, but it caused a bad implementation, so we are not using it. They are not investing a lot in enhancing or extending Starling Connect. They are using Starling Connect as a propagation gateway to SaaS apps so that you have One Identity Manager on-prem talking to Starling Connect which is handling all SaaS apps. However, the roadmap for Starling Connect is not clear. Now that they have bought OneLogin, OneLogin can do that as well as an IAM tool. You can now bring any IAM or CIAM tool such as Entra, Okta, or OneLogin. They can be your propagation gateway. OneLogin and Starling Connect are competing products, and they need to unify them. They cannot have both products doing the same thing. When I discussed this with the head of engineering from their side, they were still defending having Starling Connect. I do not understand why because if you have a proper IAM such as Entra or Okta, that is your propagation gateway. That is it. You can do everything you want with it. You can merge the functionality, and that is it. You do not need Starling Connect. To me, this is confusing. You use a propagation gateway like Starling Connect because it has ready plug-ins to connect to SaaS apps and you do not need to create a custom connector every time. If you look at the number of apps that One Identity supports with Starling Connect, there are not more than 50, which is not a lot. There is a big difference when you compare it to Okta Marketplace or Entra Marketplace. You will immediately understand the difference. OneLogin's marketplace is better than Starling Connect, but OneLogin was not a part of One Identity before, so they had their own marketplace. Overall, the Starling Connect roadmap does not make sense to me. They need to remove the dependency on VB.NET for backend development and they need to unify the front end. If they are selling it as a unified product, they need to give me a unified UX. This is something I have mentioned to Mark Logan himself. This is how ServiceNow won over Remedy. Having a unified UX and being able to turn on or off a feature is better than trying to connect three or four different products with different contracts. To me, the main thing is that they need to modernize their application. Once we do that, making it SaaS is doable.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"I like the intelligent authentication feature."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"I like the way it is handling authentication and authorization."
"The most valuable features of ForgeRock are social login and data protection."
"The most valuable feature of One Identity Manager is its object-oriented architecture."
"One Identity Manager was the right decision in comparison to other market products."
"The best part of One Identity Manager is that it provides wholesome features. Most of the things required for identity management are given out of the box in One Identity Manager. You can just define your use cases, take this tool, and right away implement the solution."
"One Identity Manager is very customizable to meet customer requirements."
"From a technical perspective, One Identity Manager's greatest strength lies in its extensive customization options."
"From an end-user perspective, it is very easy to use."
"One Identity's biggest benefit is application integration."
"Business roles are one way to help companies to identify job codes and position codes. It enables the grouping and automating of certain types of access for certain departments... Doing that in One Identity Manager is a very simple task and it is very well organized."
 

Cons

"I don't think ForgeRock directly supports integrations with Slack, making it an area where improvements are required."
"They should improve the solution by include reporting."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"As with any complex software platform, there is a learning curve to using ForgeRock, and it may require specialized expertise to implement and manage effectively."
"The product's support services in the French language are not free."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"Automatic Deployment needs improvement. it could be made easier."
"The philosophy behind One Identity Manager has always been that there's not one way of working and that you can set it up according to your own identity and access management philosophy, but what would make it better is by shortening the setup time and the learning curve time. If the team could create some best practices with a wizard to set the solution up within companies, that would be a killer feature and would help make identity access management more approachable. That would also help companies that don't have the resources or a dedicated team to set up One Identity Manager. What I'd like to see in the next release of the solution is the addition of just released application governance parts. That would sound promising. It would also be interesting if the team sets up best practice startup wizards, so you could set up One Identity Manager according to selectable best practice wizards instead of setting it up completely by yourself."
"They should publish more development documents to help users of One Identity Manager, as there are limited resources available."
"I also find it difficult to add resources to the business roles because we have to use many options in One Manager for that. We have to add it to the IT shop so that the users can submit requests through the web portal, and we must generate that IT shop structure to add resources to the business. There is a lot of complexity in that."
"Because their company is so focused on just their tool and related technology, they can't support you much. At times, it becomes frustrating. While you are paying a little less than your competitors, you expect some support, compliance, or expertise from the company. If a certain load balancer is unable to handle your tool, you should know what load balancer would be perfect or what configuration you should use."
"Some internal structures are in place because of already depreciated functions back from the time when the solution was used for software deployment and as a help desk."
"One Identity Manager needs to come up with many more out-of-the-box connectors, similar to Workday and ServiceNow."
"The UI may need some improvement, but it's still great. GraphQL Cloud isn't quite visible yet to the end users, and they said there are some issues there because we have lots of users on board, so it takes time to reflect when the approval is going through and who they should contact to get it approved. The smoothness in that UI performance could be better."
"The solution should come up with a lighter version so people can buy different versions."
 

Pricing and Cost Advice

"Its price is comparable to other products in the market."
"The pricing of the solution is fair but I do not have the full details."
"Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."
"ForgeRock's pricing is more competitive than other products."
"It's a bit pricey and could be more competitive."
"We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."
"ForgeRock is an expensive solution."
"The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."
"The licensing for One Identity Manager is per user, per carbon life, specifically, it's per people, and not a per-identity licensing model. For example, if I have two hundred people, or if I have someone with several identities, I'm only paying for it once. I don't remember the exact cost of One Identity Manager because I wasn't the one who paid for the license."
"One Identity Manager is priced in the middle range but offers good value due to lower implementation time compared to competitors. Total cost of ownership is crucial where the main expense is in implementation, not licensing."
"There are old processes that are really great for some people and look like pieces of artwork. However, the maintenance of them is really expensive."
"One Identity is cost-efficient from a licensing perspective. However, one drawback is that it's expensive on the hardware side for the customer to set up. One Identity's professional services team recommends various components. They lose some of the cost advantage because the hardware is expensive and requires maintenance."
"I believe the pricing is fair."
"The solution is flexible, in general. You can define the parts of the solution that you want to use, and it won't affect the price."
"It needs flexibility in the licensing or packaging, because you buy the entire package at once, and sometimes the customers are a bit overwhelmed with whatever they get. I would like if they could cut the licensing or packaging into somewhat smaller things."
"There is a one-time licensing cost, and there is also a yearly subscription fee."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
9%
Manufacturing Company
8%
Insurance Company
6%
Financial Services Firm
12%
Manufacturing Company
9%
Computer Software Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise4
Large Enterprise13
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise18
Large Enterprise88
 

Questions from the Community

What do you like most about ForgeRock?
The most valuable features of ForgeRock are social login and data protection.
What is your experience regarding pricing and costs for ForgeRock?
Our company was considering switching back to Keycloak from ForgeRock, so as to not pay any license fees. ForgeRock also supports M-PIN and biometric features that Keycloak does not provide. My com...
What needs improvement with ForgeRock?
In the past, I saw that Splunk was integrated with a testing portal, and then it was integrated with Slack. I don't think ForgeRock directly supports integrations with Slack, making it an area wher...
What do you like most about One Identity Manager?
The One Identity birthright process has helped generate user accounts more accurately and quickly.
What is your experience regarding pricing and costs for One Identity Manager?
Specific details regarding pricing, setup cost, and licensing cannot be shared. However, One Identity is quite affordable, particularly with partner status.
What needs improvement with One Identity Manager?
One of the improvements concerning One Identity Manager that I mentioned before is that we need to add the Arabic language for the web portal and APIs. The Arabic language is the main thing that af...
 

Also Known As

ForgeRock Identity Platform, ForgeRock OpenIDM
Quest One Identity Manager
 

Overview

 

Sample Customers

Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Find out what your peers are saying about ForgeRock vs. One Identity Manager and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.