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ForgeRock vs Microsoft Identity Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Omada Identity
Sponsored
Ranking in Identity Management (IM)
4th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
User Provisioning Software (4th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (4th), Customer Identity and Access Management (CIAM) (3rd)
ForgeRock
Ranking in Identity Management (IM)
13th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
30
Ranking in other categories
Access Management (11th), Customer Identity and Access Management (CIAM) (6th)
Microsoft Identity Manager
Ranking in Identity Management (IM)
10th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
24
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Identity Management (IM) category, the mindshare of Omada Identity is 3.2%, down from 3.5% compared to the previous year. The mindshare of ForgeRock is 4.6%, down from 5.2% compared to the previous year. The mindshare of Microsoft Identity Manager is 3.4%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM)
 

Featured Reviews

Pernilla Hulth - PeerSpot reviewer
The interface is easy to use and gives you a solid overview
The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.
Ahmet Murat Ülker - PeerSpot reviewer
Easy to use, but customizations can be complicated to handle
I would suggest others use the product after asking them to consider their use cases. SSO may be a use case for some, and using the product as an IDM tool may be a use case. At the moment, my company is not deploying all the components of ForgeRock itself. My company uses ForgeRock for OAuth 2.0. For example, my company is not deploying the IDM and identity gateway components. You should consider your use case and select the required components for that use case. My company does not use the SSO features of the tool. My company uses SSO to access ForgeRock's AM Console for individual users. My company does not use single sign on features of the product and instead, we use Auth0. I rate the tool a seven or eight out of ten.
RameshKumar9 - PeerSpot reviewer
Supports reliable identity management and custom policy design
Microsoft Identity Manager can be improved by integrating it with Entra ID as a SaaS application or by having a cloud-based connector, as it is currently limited to on-prem scenarios, and a combination of both would be a great solution compared to competitors such as SailPoint or One Identity Manager. While the initial setup of Microsoft Identity Manager is not completely complex, migrating or upgrading to a new version can be complex and requires multiple backups to ensure it goes smoothly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I like most is that we can always find a solution, and we can also find the cause when something goes wrong. I like that the most because everything is in one way or another traceable. That is what I like most. I like its reliability."
"Omada's onboarding features reflect our processes for onboarding new employees well. That is the primary reason we use this solution. We use role-based access control. I'm not sure how much it has improved our security posture, but it's made managing identities more convenient."
"The administrative features and SoD are valuable."
"I'm not using Omada, but the interface is easy to use and gives you a solid overview of your identities."
"Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes."
"User-friendly solution."
"The most valuable aspects of Omada Identity for me are the automation capabilities."
"It has a lot of out-of-the-box features. It is flexible, and there are a lot of possibilities to configure and extend it. It is user-friendly. It has an interface that is end-user or business-user friendly."
"Easy to navigate, handle and manage the applications."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"I like the way it is handling authentication and authorization."
"ForgeRock is an extensive product with many functionalities and capabilities, much more than many other tools combined."
"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."
"It works very well, especially in Identity and Access Management. It helps detect anomalies in user behavior patterns."
"The integration with other Microsoft ecosystems, such as Graph API, is really cool."
"The concept is primarily for the people in the business. In business, you can discuss how integrating all the services and resources within the company can bring numerous benefits."
"The integration with other Microsoft ecosystems, such as Graph API, is really cool."
"The feature that I find most valuable is the security layer of the identity and access management solution. The ability to secure on-premises and cloud-based workloads and to provide seamless authentication into hybrid workloads, which is also both on-premises and in cloud environments."
"The most valuable feature is that it provides protection for our company documents."
"MIM's most valuable feature is its connectivity with Exchange."
"The most valuable and most interesting feature is the conditional access."
"The product allows us to track the logins easily."
 

Cons

"Omada Identity has a steep learning curve."
"Omada could communicate better with us about the product roadmap. We haven't gotten any updates about it. The user interface is often a bit difficult to understand. It isn't optimized for small screens, so it doesn't display all of the information clearly, so users need to scroll a lot."
"There is room for improvement in Omada's integration capabilities, particularly in streamlining complex integrations and enhancing programming logic for better rule management."
"Omada could make it a bit more convenient to send emails based on events automatically. Having that functionality is critical for us to maintain transparency."
"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."
"The user interface could be improved. The interface between Omada and the user is mainly text-based."
"The security permission inside Omada needs improvement. It's tricky to set up."
"The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"In future releases, I would like to see easier integration with other solutions, like facial recognition and KYC solutions with biometric onboarding."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"The solution's deployment should be made easier."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"The product's customization is a bit complicated."
"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"Instead of using the connectors from the third-party companies, they should make the Microsoft templates available with this product. If Microsoft would increase the number of the box connectors that would be helpful to all the customers who use it daily."
"Integration with third parties and enhanced policy management could be improved. The current policy management features are limited, and custom, flexible policies would be ideal."
"The product could be more friendly for non-native English speakers. It would also be better if it were more intuitive and visually attractive."
"All actions require logging in to the server."
"Microsoft Identity Manager could be more intuitive in terms of interface."
"The setup was difficult. The deployment process is not quick."
"I haven't explored it deeply enough to identify any areas for enhancement."
"MIM's reliability could be improved."
 

Pricing and Cost Advice

"It is fairly priced for an on-premise environment, but for the cloud environment, I am not that happy with the pricing."
"Omada continues to be very competitive on pricing, especially on the Omada cloud product."
"It is not cheap. None of these solutions are cheap, but we have good pricing at least for now from a licensing perspective."
"It is licensed per managed user per year."
"Omada is too expensive. We are in the automotive industry. The pricing might be high because most of the other customers are in the insurance or banking sectors, but it's steep for an auto supply company."
"Omada Identity is competitively priced and delivers good value for our money."
"Omada Identity offers a reasonable price point, but it will increase as we transition to the cloud."
"The initial total cost of ownership to implement Omada Identity is not small. The TCO for the implementation is as high as any other solution. However, the cost of maintaining the solution is at par or lower than competitors, including adding more features or maintaining the system after the initial deployment or installation to make sure that they are available for users to use or extending the functionalities of those activities. Those maintenance costs are lower than other vendors, but the initial cost of getting the system installed is still high."
"Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."
"ForgeRock's pricing is more competitive than other products."
"We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."
"The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."
"ForgeRock is an expensive solution."
"The pricing of the solution is fair but I do not have the full details."
"It's a bit pricey and could be more competitive."
"Its price is comparable to other products in the market."
"The solution is included in the Microsoft E3 license and premium subscriptions of Azure AD."
"It is an expensive tool."
"My rating for the pricing of Microsoft Identity Manager is average, neither too expensive nor too cheap."
"The solution is expensive."
"Microsoft Identity Manager comes with the premium or community license. If the customer doesn't have a premium license, the reseller who sells the licenses of Microsoft to the enterprise can extend the license for the client."
"The prices can always be improved. I'd rate it a 4 out of 10 in terms of pricing."
"MIM is free with a Microsoft Azure license."
"When comparing the cost, Microsoft Identity Manager is the best solution because it is free if you have an Azure P2 license."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
9%
Government
6%
Financial Services Firm
23%
Computer Software Company
12%
Manufacturing Company
7%
Government
6%
Government
11%
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Omada Identity Cloud?
As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configur...
What is your experience regarding pricing and costs for Omada Identity Cloud?
They are positioned at a good price point. They are lower than some of their competitors.
What needs improvement with Omada Identity Cloud?
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user ...
What do you like most about ForgeRock?
The most valuable features of ForgeRock are social login and data protection.
What is your experience regarding pricing and costs for ForgeRock?
Our company was considering switching back to Keycloak from ForgeRock, so as to not pay any license fees. ForgeRock a...
What needs improvement with ForgeRock?
In the past, I saw that Splunk was integrated with a testing portal, and then it was integrated with Slack. I don't t...
What do you like most about Microsoft Identity Manager?
The product’s simplicity and integration are valuable.
What is your experience regarding pricing and costs for Microsoft Identity Manager?
Regarding pricing, setup costs, and licensing of Microsoft Identity Manager, it has a couple of cloud connectors that...
What needs improvement with Microsoft Identity Manager?
Microsoft Identity Manager can be improved by integrating it with Entra ID as a SaaS application or by having a cloud...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
ForgeRock Identity Platform, ForgeRock OpenIDM
MIM, Forefront Identity Manager, FIM, MS Identity Manager
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
Dow Chemical Company (Dow), Whole Foods Market
Find out what your peers are saying about ForgeRock vs. Microsoft Identity Manager and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.