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Sr Consultant at Madigan Consulting
Consultant
Good log-in and audit logs but no reporting for SIEM events
Pros and Cons
  • "The reverse proxy feature provides additional security that is not available in other solutions."
  • "Identity labeling and sensitivity needs improvement."

What is our primary use case?

Our company uses the solution to provide identity protection services to customers. We currently have fifteen developers on our team. 

What is most valuable?

The solution provides good information security that includes sensitive labeling. 

The sign-in and audit logs work well. 

The reverse proxy feature provides additional security that is not available in other solutions such as SailPoint and Dell. 

What needs improvement?

Identity labeling and sensitivity needs improvement to be comparable to Dell. 

Password management needs to include a keyword mechanism that blocks or allows generic passwords. 

The auditor tool needs to include SIEM events in addition to sign-in and audit logs. Currently, we have to rely on third-party solutions for our log needs. 

The solution's models need to be centralized instead of having different names and separate platforms. We have to spend a lot of time integrating all the models with the IAM. 

For how long have I used the solution?

I have been using the solution for four years. 

Buyer's Guide
Microsoft Entra ID Protection
September 2025
Learn what your peers think about Microsoft Entra ID Protection. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
869,785 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable and reliable.

What do I think about the scalability of the solution?

The solution is scalable to a customer's needs. 

How are customer service and support?

Technical support is very good.

I rate support an eight out of ten. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is simple. Getting ready for implementation takes time because it requires internal meetings and planning. 

I rate setup an eight out of ten. 

What about the implementation team?

We implemented the solution in-house with a team of twenty technicians. 

Ongoing maintenance is not an issue because we pre-tested all components before implementation. 

What's my experience with pricing, setup cost, and licensing?

The pricing is competitive in the SMA segment and runs $5-$6 per user. 

I rate pricing an eight out of ten. 

Which other solutions did I evaluate?

We are currently researching applications that will replace our hybrid model and include SIEM management. 

We have looked at the capabilities of Dell and SailPoint. 

What other advice do I have?

The solution needs to be better marketed to the SMA segment because they are not as aware of information security. 

I rate the solution a seven out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Amin Massad - PeerSpot reviewer
Senior IT System Administrator at a financial services firm with 51-200 employees
Real User
Helps to manage users, groups, access, and licenses
Pros and Cons
  • "The tool is simple and you can find a lot of tutorials, and videos on YouTube that can help you."
  • "The solution's sync should be faster since it can take about 30 minutes to two hours to complete a simple sync. The tool needs to sync instantly. It also needs to improve scalability, support, and stability."

What is our primary use case?

I use the solution to manage users, groups, access, and license. 

What is most valuable?

The tool is simple and you can find a lot of tutorials, and videos on YouTube that can help you. 

What needs improvement?

The solution's sync should be faster since it can take about 30 minutes to two hours to complete a simple sync. The tool needs to sync instantly. It also needs to improve scalability, support, and stability. 

For how long have I used the solution?

I have been using the product for four years. 

What do I think about the stability of the solution?

I would rate the solution's stability a nine out of ten. We encountered bugs while integrating with other Microsoft or MDM solutions. 

What do I think about the scalability of the solution?

I would rate the product's scalability a nine out of ten. My company has 200 users.

How are customer service and support?

Support takes longer than expected to revert back. 

What other advice do I have?

I would rate the solution a nine out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Entra ID Protection
September 2025
Learn what your peers think about Microsoft Entra ID Protection. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
869,785 professionals have used our research since 2012.
HarinathReddy - PeerSpot reviewer
Manager at Vodafone
Real User
Helps with authentication but needs to improve stability and scalability
Pros and Cons
  • "The solution helps us with authentication."
  • "The solution is not optimized to work with Mac devices on a granular level. They work seamlessly with Windows but have a lot to improve to work with Mac devices. It also needs to improve stability and scalability."

What is our primary use case?

The solution helps us with authentication. 

What is most valuable?

I am impressed with the tool's compliance and authentication. 

What needs improvement?

The solution is not optimized to work with Mac devices on a granular level. They work seamlessly with Windows but have a lot to improve to work with Mac devices. It also needs to improve stability and scalability. 

What do I think about the stability of the solution?

I would rate the solution's stability an eight out of ten.

What do I think about the scalability of the solution?

I would rate the solution's scalability an eight out of ten. 

What other advice do I have?

I would rate the product a nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Entra ID Protection Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
Buyer's Guide
Download our free Microsoft Entra ID Protection Report and get advice and tips from experienced pros sharing their opinions.