MicroStrategy Reviews

MicroStrategy is used for many uses cases. All BI cases.

For the organization, I am generating reports on revenue, fraud, collection, bad debt, vendors, and customers. I am doing a netting process between them.

I'm currently using MicroStrategy for all of the larger-scale financial treatments.

We use it in many cases for financial reporting.

MicroStrategy is also, used to generate inventory, and asset management reports for the end-users. 

The simplicity of MicroStrategy is what I like the most. It is more simple than other solutions.

It is very user-friendly.

The tool itself is very simple to use, from file creation to using the tool, generating reports, and making changes.

I would like to see the enterprise version available in a demo or as a trial version. It is the companies policy that we are not permitted to use any cloud solution in my company unless it is owned by the company, because we provide cloud solutions for others unless it is not provided. It comes down to enabling R&D for any individual.

It would be helpful to have an Enterprise version for non-enterprise organizations, for people like me who are trying to conduct test studies. As we are self-dependent study persons, my colleagues and I are required to do them. 

If I want to do something between myself and my colleagues, I have to go to my company's premises and use the companies resources. They allow us but it is frustrating because I can't do this if I'm doing something personal.

I started with MicroStrategy in 2011. I have been working with this solution for ten years.

It can be deployed both on-premises and in the cloud.

We are normally working with the latest version, and we update the solution when they are available.

Versions at the enterprise level are managed by the infrastructure. I only manage my personal desktop.

MicroStrategy is a stable solution. It is their strongest point.

The CEO of MicroStrategy usually has his own conference here and comes in personally. We have discussed many features and other topics with him. I believe they are focusing on this. And this is where they excel.

MicroStrategy is a scalable product.

I am not sure how many users there are in the organization, but the organization is very large with thousands of people.

I have never contacted technical support.

We are also using Qlik, and Progress on another project.

We use many solutions. We generate a large number of reports from the data warehouse and populate them into tables. In addition, I'm creating some reports and views, as well as self-service BI reports in some cases, for the end-user.

Aside from the enterprise, we have two projects with Oracle and SQL databases for inventory and asset management.

The initial setup is very simple. It is very user-friendly, very easy.

The personal version is completely free, but the enterprise version requires a company profile or a company email account, and I have to pay for it. If I am trying to do a test study or test case at an enterprise level, I am not able to do it on my own, I would have to use my company's resources, which is a bit costly.

There is no subscription, I am using the free version.

Tableau and MicroStrategy are certified in our environment.

I use it both on my own and in my organization. Tableau and MicroStrategy are both certified and deployed in the organization.

I would recommend MicroStrategy over Tableau.

I would rate MicroStrategy a nine out of ten.

I work for different clients. Its deployment depends on the clients. For the most recent project that I worked on, it is deployed on-premises.

The dashboard features and functionalities that come through the MicroStrategy Suite are the most valuable. 

It can be used by end users with minimum knowledge of the product. They can run a report or create a dashboard on their phones, which is kind of cool.

It crashes multiple times for even small changes that I make on the fly in the dashboard. After doing all the necessary changes, the MicroStrategy desktop or even the web version kicks the users out, and all the changes are lost. This functionality is buggy in MicroStrategy. It is hard to keep track of all the changes that I have done before. I don't want to make copies of each change that I have made because I would end up creating a hundred dashboards. It is not feasible in a real environment. 

I haven't worked on integrating MicroStrategy with the cloud. I am not sure how it behaves in the cloud, but I have heard from a few of my friends that there are some hiccups when you kind of sync to the cloud through MicroStrategy.

I have been using this solution for close to eight years.

It is stable to a certain extent, but after some time, it kicks the user out of the activity that the user was doing in MicroStrategy.

Their technical support is excellent. Technical support has been tremendous, especially for MicroStrategy. 

The user base for MicroStrategy is huge, and you have multiple platforms to post your question. I get a reply by the end of the day.

Being an admin, it was an easy task for me. If you are not an admin and you are just a user or an architect, the initial setup is not that easy as compared to other tools.

They can improve its licensing. It is a bit expensive as compared to Microsoft and other tools.

I would rate MicroStrategy an eight out of ten.

I just maintain the platform and develop the reports.

MicroStrategy does have just standard reporting on them. Not more than that. A few mobile reports.

Learning curve: 

From the end-user perspective, it depends on how the report is designed. It's very easy to handle, like a regular website. 

For end-users developing self-service, the handling itself is easy as well, but the end-user has to have some knowledge of data, I mean data wrangling and stuff like that. Otherwise, you wouldn't know what to do. It's the same, like in Excel, for example. 

For developers, if someone already has some knowledge of data warehousing, it's not a big problem. It's just another content that you can learn.

I wouldn't recommend it if you have no data warehouses; for example, you would need to find a lot of knowledge to transform the data in MicroStrategy itself. So that could be quite challenging.

We have MicroStrategy in place for a couple of years, actually more than 15.  

It's quite stable, actually. We don't have a lot of issues with the platform. So it's good.

The data volume is not a problem because we have data warehouses. We only point to data warehouses where we have the data stored. 

So it's actually the distinct count of current users that would be necessary to scale up. But we don't have to cope with that right now.

We did have some issues over the years. One or two issues a year. We changed servers to the Unix platform. We had some troubles there. It was actually hard to find someone who has Unix experience with MicroStrategy. Because most of the staff had good knowledge with Windows, but not with Unix. So this was actually quite challenging. Once we had all the issues closed, it was stable then. But it took at least a few weeks.

We have different products like Oracle. We are trying to harmonize and switch to only one technology.

We are not developing something. We are just defining the target architecture. And after that, we will create a project for the transformation.

We already have a lot of experience, so for us it's not a hassle.

I was part of the in-house deployment. 

Not for all the deployments, but for the reports that we develop, we deploy them.

I wouldn't recommend it if you have no data warehouses; for example, you would need to find a lot of knowledge to transform the data in MicroStrategy itself. So that could be quite challenging. 

If you have data, it is not that complex. It's manageable even for end users. But most of the time, some source systems have a lot of tables. And so if you have to make some matrices, you need to know what to do and how to do it. So you need a little bit of experience. It really depends on which source systems you're reporting from and which users you have.

In our case, with our purpose and the skills we have, I would rate it an eight out of ten. 

It's useful if you need to create dashboards that you check every day. Also, we can create a queue, but it will be updated every day with scheduled updates. We use MicroStrategy as an architect to call some tasks and procedures to update data or delete data. 

I am the user to check data in dashboards.

It's a good tool.

There is room for improvement in customer support. 

Another area of improvement is stability of this solution. 

I've been using MicroStrategy for one year.  

I would rate the stability an eight out of ten. Sometimes Power BI is better than MicroStrategy.

I would rate the scalability an eight out of ten. We have a small team, so we have around two end users using this solution. We use the solution regularly. 

We had some problems. We have technical support for my clients because it's a big company. So, our technical service connected to the technical service of MicroStrategy, and they decided how to fix some problems. For example, we needed to add the time sort MicroStrategy to update the end date of the full time, top dates view from a specific time.

We evaluated Oracle BI and Power BI.

We saw a return on investment.

It is not an expensive solution. We need to pay for a license.

Overall, I would rate the solution an eight out of ten.

MicroStrategy is used to receive all the reports from their customers who are logging into their website, such as customers purchasing products online.

The most valuable features of MicroStrategy are user-friendliness and integration with the different data warehouse systems.

MicroStrategy should improve migration automation. Additionally, I would like there to be better partnership support.

I have used MicroStrategy for approximately six months.

The stability of MicroStrategy is good.

MicroStrategy could improve its scalability. When comparing the scalability options to other solutions they are not very good. The licensing is one of the reasons it is not as scalable as it could be.

One of my clients has approximately 1,000 users using this solution.

The responsiveness of their support can improve. There needs to be more support for system integrators.

I rate the support from MicroStrategy a three out of five.

Neutral

The initial setup of MicroStrategy is straightforward.

I rate the ease of setup of MicroStrategy a four out of five.

The price of MicroStrategy is reasonable.

I rate MicroStrategy a six out of ten.

MicroStrategy has what they call the Semantic Graph — an enterprise-grade semantic graph — and I think the technology is fantastic. 

MicroStrategy needs to do some more development to make the platform easier to use. It's a complicated platform that requires a lot of skill to effectively utilize. So they could work on reducing the complexity to make it more accessible for a broader community of people.

If you have a skilled individual to make sure all the settings are correct, it is stable. Once the setup is configured correctly, it's a very stable system.

MicroStrategy is scalable. It's built for enterprises.

MicroStrategy support could be more responsive. About 10 or 15 years ago, they were winning technical support awards, but I've not seen anything like that in the last few years. So I think there's a lot of room for improvement in their technical support.

If you have the right skills, it's not a difficult process. However, as environments change and become increasingly complex, it's harder to keep everything aligned on the administrative side, especially in large institutional settings. It's challenging to keep the backend administration of the system in line with those changes. Larger organizations have complex environments that the technology needs to interface with. So that's where it gets complicated. 

All BI software vendors' list prices are high. It's about a price that fits the customer's needs. And I think MicroStrategy has some flexibility in its pricing model where we can easily demonstrate a total cost of ownership comparison against any of the other players. But you could do that from any BI vendor's perspective.

I rate MicroStrategy nine out of 10. Doing business with MicroStrategy is relatively challenging because of the processes that are involved. But the technology is probably the best in the market overall. I think they could add a lot more graphs and charts into their standard product. At the moment, you have to go to third parties to get some of the latest charts and graphs. 

I would recommend it. But if you're going to implement it, you need to invest in educating and training your employees on the product because it is complex. Data literacy today is a big topic, so companies investing in BI technologies should also invest in promoting data literacy among the staff who will be accessing and consuming that information. Right now, most of the training goes to BI professionals. However, companies should also train people who need to consume the data coming out of those departments.

Create and share reports and dossiers, included mobile application

It is first full BI solution in our company, desighnted and administrated by BI department wo internal companyes 

I cannot say that MicroStrategy is a very good solution because it's not simple for the administrator. It is very simple for the users, though. In version 11, we had a lot of bugs and a lot of problems. But in 2020 we migrated to a new version, MicroStrategy 2020, and now we have no problem with this solution and it works very well.

In my opinion, Power BI and Microsoft servers are more powerful and cheaper than MicroStrategy. But only MicroStrategy has a solution for mobile phones. Actually, not only MicroStrategy, but MicroStrategy's solution for mobile is very good.

For example, all our top directors and board members only use the mobile version. Of course, we have some problems between iPhone and Android versions. It's not simple to build one report for two mobile decisions. Of course MicroStrategy works perfectly on an iPhone, but with Android we have some problems because there are different Android versions and mobile phones.

So now we don't want to migrate to something else, so we will stay with MicroStrategy, and our plan is to migrate to the cloud version or update to MSTR 2021 Enterprise solution.

In terms of what could be improved in MicroStrategy, it does not have enough variance of visualization for building dashboards, etc. and I need to buy a custom visualization from  different companies. It would be good if it had greater analytics so we could build these visualizations by ourselves with scripts or if more visualization options will be added in future updates.

3 years totaly and 1 year on version 2020

We haven't had any bugs with the latest version of MicroStrategy.

We have limitations with MicroStrategy, but the limitations are from our servers because we have a lot of users, and a lot of reports, and of course we need the most ability from the system and from servers because we need to have a lot of memory and a lot of CPU. For example, every Monday at 9:00 in the morning, all our users, maybe 300 users, are running a lot of reports. It's not good for the system, but the system works. At the moment it is very hard for the servers, but MicroStrategy is a very stability system.

I don't have any down times. Of course, our decision to migrate to the cloud version is because I don't want to administrate the servers. It's not my problem. I want to administrate only MicroStrategy for users and reports.

I have not had any contact with tech support. We have our own team within our company for maintenance because we have one ticket to date that is open with the support team and we don't have answers for one week. I don't understand what's happening at times. But through this I can review the report or receive my problem. So of course I want to have an answer immediately.

Did you previously use a different solution and if so, why did you switch?

MicroStrategy is comparable to Power BI, Tableau or Qlik. There is no big difference.

But there is a difference in price, in cost. With MicroStrategy I need to buy licenses for the users only once. Whereas for Power BI, I need to pay every year or every month.

I really recommend the Power BI, but if I were to go to another company, and change my work, today I would want to continue working with MicroStrategy. I really recommend it.

At the moment, we have received some cases to log in with MicroStrategy for education. It is a big plus of MicroStrategy's that we have this possibility. MicroStrategy sites have a great  education part, with a lot of meetings, a lot of video, etc...

On a scale of one to ten, I would give MicroStrategy a 10.

We create dashboards and reports for top management.

It is very stable.

They should give proper industry-based tutorials so that one can learn it easily and implement it based on the requirements. They should give more MMP files so that we can import a whole project altogether and learn from that project. 

I have been using MicroStrategy for one year.

It is very stable.

I have been using it only for a year. I am not sure about its scalability. We have ten users who use it in our organization.

There is no proper support. Their support needs to be improved. Whenever we call them, they ask us to get professional services. I previously took professional services for $2,000. When I reached out to them for another issue, they again asked me to go for professional services. I cannot pay for professional services every now and then.

I didn't use any other product before. I was just using a dashboard that I made through PHP programming. 

It was very complicated. I was installing the MSTR library on Linux. It took me two months. It is very easy to install MSTR on Windows.

I installed it on my own.

They offer yearly as well as perpetual licenses.

I am not satisfied with this solution. I would rate MicroStrategy a seven out of ten.