Looker vs MicroStrategy comparison

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Looker

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Executive SummaryUpdated on Jun 29, 2025

MicroStrategy and Looker compete in the business intelligence category. MicroStrategy appears to have the upper hand in handling complex data requirements and enterprise scalability, while Looker excels in its ease of use and ability to democratize data.

Features: MicroStrategy is known for its strong data integration options, a powerful SQL engine, advanced mobile solutions, and enterprise scalability, making it suitable for large-scale data processing. It also offers robust metadata management and advanced report customization. Looker shines with its intuitive data modeling language, LookML, which simplifies data modeling for business users. It also provides effective data democratization and seamless integration with cloud platforms, offering a modern approach to business intelligence.

Room for Improvement: MicroStrategy users mention challenges with report performance and complex licensing, often desiring more user-driven customization and quicker feature rollouts. On the other hand, Looker users want more customization options, improved visualization variety, and greater interactivity in reports and dashboards.

Ease of Deployment and Customer Service: MicroStrategy offers both on-premises and hybrid cloud solutions, with customer support quality varying by location. Looker, primarily a cloud-based solution, benefits from a strong community but has limited direct support, with some users finding its issue resolution process complicated.

Pricing and ROI: MicroStrategy is noted for its significant upfront costs but is considered cost-effective long-term for enterprises due to strong feature sets and scalability. It requires careful licensing assessment to manage expenses effectively. Looker offers a flexible pricing model perceived as lower-cost and higher-value, especially suitable for large operations.

To learn more, read our detailed Looker vs. MicroStrategy Report (Updated: September 2025).

Looker vs. MicroStrategy

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Looker

Ranking in Embedded BI

7th

Average Rating

8.0

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

MicroStrategy

Ranking in Embedded BI

4th

Average Rating

8.2

Reviews Sentiment

6.5

Number of Reviews

161

Ranking in other categories

BI (Business Intelligence) Tools (12th)

Mindshare comparison

As of October 2025, in the Embedded BI category, the mindshare of Looker is 8.0%, down from 10.4% compared to the previous year. The mindshare of MicroStrategy is 11.0%, down from 11.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Embedded BI Market Share Distribution
Product	Market Share (%)
MicroStrategy	11.0%
Looker	8.0%
Other	81.0%

Embedded BI

Featured Reviews

Kishore Jhunjhunwala

Sr Analytics Consultant at a tech vendor with 1,001-5,000 employees

A cloud solution for operational reporting but is expensive

Some basic feature that is available in other reporting tools is missing. Looker has the ability to show more than 5,000 rows for operational reporting. Some reporting tools allow users to scroll down to see more than 5,000 rows, but in Looker, you have to download the entire dataset. Looker should consider adding a scroll-down option to allow users to view large datasets on screen without downloading them. Looker has some options for granting users access as viewers. However, viewers cannot download the entire dataset. Only superusers can download the whole dataset on the Explore screen. This is a big limitation, as you cannot give any user viewer access. You can give access to superuser access, which is a cost to the company.

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AJIN S L

Technical Analyst at Allianz

Experience has shown effective features for analysis, but needs interface improvements

The most effective features of MicroStrategy for data analysis are those that cater to user needs. However, I find Power BI to be more useful when comparing some features, but my company does not choose Power BI due to certain code restrictions. The MicroStrategy interface is not as good as Power BI, especially concerning the user-friendly aspects.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We can centralize all our data models."

"The product is easy to use."

"The stability of Looker has been good since I have been using it. However, it depends on what components are being used."

"It is a pretty stable solution because it is a cloud-based product."

"With Looker, I have experienced benefits in terms of usability and shareability."

"From a developer's perspective, the way the functionality's being handled is great."

"I would rate the stability a ten out of ten. I didn't face any issues with stability."

"It's quite effortless to navigate through various applications and review their updated data in real-time."

More Looker pros

"Comprehensive security control and more."

"I have never had any problems with the stability."

"The solution's platform analytics gives us real-time analysis of how a particular user uses the report and how the systems behave."

"Dossiers are going to change the name of the game for us. We want to be able to have the executive committee go into a meeting and tell a story. We want them to tell us a story, not us."

"The solution is ideal for enterprise-level companies or corporations."

"We are using mobile analytics, and it is amazing."

"Dependency on development teams, as well as managing the platform, has reduced a lot with Visual Insight."

"Technical support is knowledgeable. The right person gets back to us whenever we email them."

More MicroStrategy pros

Cons

"Looker doesn't connect to Excel, which is a huge disappointment because a lot of data is presented in Excel. Also, it can't consume data directly from REST APIs, which is necessary. Looker needs to expand its horizons when it comes to data sources. The inability to connect to different data sources is hampering our use cases. Currently, it only has an ODBC connection that connects to a database. It needs to connect to other data sources, such as Excel, APIs, and different platforms."

"It needs to be more user-friendly."

"The integration with different databases must be improved."

"The visualization capability of the product is limited."

"The product does not have documented material."

"The main area of concern in Looker is probably related to blending the data from the different sources, including the data present internally in the company and on the cloud."

"Integrations with other BI tools could be better."

"Stability needs improvement."

"The interface you can design in MicroStrategy is great, but I feel it needs to be refreshed, add a bit more functionality. I would like to see more capabilities on the mobile side, to bring it on par with apps that you see in the App Store."

"Scalability is something which will need to be improved when it goes to a bigger audience."

"We're starting to open it up to more and more people to give them the ability and start looking at these things themselves, but it's not the most intuitive system, Enterprise Manager that is, so it's tough. We're trying to bridge the gap between usability and who we let in the system, because you're not going to come in and just pick it up."

"They need to improve on having more professional, well-equipped premium support."

"MicroStrategy lacks that community support. You're either stuck figuring things out yourself or paying expensive fees to MicroStrategy consultants for help."

"We would like access to more storage and access to more metadata to build the right programs that can construct all the stuff for us instead of us having to type it in all the time."

"We have not invested nor are we planning to invest in MicroStrategy's mobile platform."

"I think they're still lacking on customer service. I think historically, MicroStrategy's customer service was a lot better than it is today."

More MicroStrategy cons

Pricing and Cost Advice

"It is cheap."

"It's not cheap, but it's not expensive for big companies."

"Looker is expensive and could be made better by reducing it."

"The price of Looker usually depends on the solution's provider, but it is usually cheaper than the other products in the market. Looker is offered at different prices for different companies."

"I do not have to make any payments to use the solution."

"The licensing is a bit high per user."

"There is no subscription, I am using the free version."

"There have been actual direct bottomline impacts in terms of extra revenue created from the reporting solutions."

"They can improve its licensing. It is a bit expensive as compared to Microsoft and other tools."

"They offer yearly as well as perpetual licenses."

"I am unsure what the licensing costs are for this solution however, development costs are around $100,000 per year."

"Now, the price is high."

"It would be nice if there was a sticker price that says, "This software costs this amount of money." But I think that's just indicative of all software vendors. A lot of people are in it to make money, commissions, so it's just the nature of the business. But I would like to see more transparency, more equality, on pricing. Some people get better deals than others, I think."

More MicroStrategy pricing and cost advice

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Comparison Review

it_user6330

Product Manager at a retailer with 10,001+ employees

May 2, 2013

MicroStrategy vs. Tableau

After a recent presentation, several attendees asked me about the applications of Visual Insights and Tableau. Many companies are investing in both tools and are trying to figure out the right tool for specific applications Tableau has found its sweet-spot as an agile discovery tool that analysts…

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Computer Software Company

12%

Retailer

Manufacturing Company

Financial Services Firm

14%

Computer Software Company

10%

Retailer

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	8
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	37
Midsize Enterprise	26
Large Enterprise	99

Questions from the Community

What do you like most about Looker?

With Looker, I have experienced benefits in terms of usability and shareability.

What is your experience regarding pricing and costs for Looker?

I do not have to make any payments to use the solution. In the beginning, Looker may work fine for its users. If advanced users who have experience with BI tools use Looker, then they may find it t...

What needs improvement with Looker?

The visualization capability of the product is limited. From an improvement perspective, the product should have more visualization capability. I can't clean data in Looker, and if I try to do it, ...

What do you like most about MicroStrategy?

The stability of the product is good.

What is your experience regarding pricing and costs for MicroStrategy?

For larger businesses, I think the pricing is logical, but for smaller companies, it can be a bit costly.

What needs improvement with MicroStrategy?

Areas of MicroStrategy that have room for improvement include pricing because it is costly. Organizations that are well-established and have more money can afford MicroStrategy, but startups and mi...

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Compared 7% of the time

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Compared 7% of the time

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Compared 5% of the time

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Product Reports

Looker

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Download MicroStrategy product report

Overview

Looker is a powerful data analytics platform that empowers businesses to explore and analyze their data in real time.

With its intuitive interface and robust features, Looker enables users to easily create and share interactive dashboards, reports, and visualizations.

The product's advanced data modeling capabilities and seamless integration with popular data sources make it a top choice for organizations looking to gain valuable insights from their data.

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Company: Founded in 1989, MicroStrategy (Nasdaq: MSTR) is a leading worldwide provider of enterprise software platforms. With direct operations in 26 countries worldwide and approximately 2,000 employees, our mission is to provide enterprise analytics, mobility, and security platforms that are flexible, powerful, scalable and user-friendly. To learn more, visit MicroStrategy online, and follow us on Facebook and Twitter.

Product portfoilio:

MicroStrategy 10 Secure Enterprise™ empowers leading organizations to analyze vast amounts of data and distribute actionable business insight throughout an enterprise through two distinct offerings: MicroStrategy Analytics™ and MicroStrategy Desktop™. MicroStrategy Analytics delivers reports and dashboards, and enables users to conduct ad hoc analysis and share insights anywhere, anytime, via mobile devices or the Web. It also combines the agility and productivity of self-service visual data discovery with the security, scalability, and governance features of enterprise-grade business intelligence. MicroStrategy Desktop is a standalone, on-premise visual data discovery tool designed to enable business users to analyze and understand their data. MicroStrategy Mobile™ enables organizations to rapidly build custom business applications that deliver analytics combined with transactions, multimedia, and custom workflows to mobile devices. MicroStrategy Secure Cloud™ combines all of the enterprise analytics, mobile, and security features in MicroStrategy 10 Secure Enterprise with powerful and scalable data integration, validation, and warehousing services — all delivered in an environment where organizations can deploy transformational analytics applications in minutes.

Usher, MicroStrategy’s breakthrough security solution, is a powerful mobile security platform designed to dematerialize traditional forms of identity verification (such as passwords, tokens, and physical badges) and replace them with a single mobile identity badge that is cryptographically linked to its owner’s smartphone and dynamically linked to an enterprise’s existing identity repositories. Usher works on standard Android and iOS smartphones, and also boasts an Apple Watch™ integration.

Sample Customers

Yahoo!, Etsy, Kohler, Hipcamp, Hubspot, Kickstarter, Venmo, Dollar Shave Club, 600+ customer

Allstate Insurance, Barneys New York, Boston Children's Hospital, Buenos Aires Department of the Treasury, Campbell Soup Company, DHL, eBay, eHarmony, Facebook, Four Seasons Hotels Inc., Godiva, Hard Rock International, LinkedIn, Netflix, Pfizer, SECO (Swiss Government Unemployment Agency), Starbucks, Texas A&M University, Thomson Reuters Markets, US House of Representatives, and the US Postal Service.

Looker vs. MicroStrategy