Mimecast Advanced Email Security Reviews

We are using Mimecast Mailbox Continuity for the security of email from threats, such as spam, fishing, and viruses.

We are currently doing a POC with the solution.

The most valuable feature of Mimecast Mailbox Continuity is real-time alerts.

The price of the solution is expensive. It can improve by reducing the price. 

I have been using Mimecast Mailbox Continuity for approximately three months.

Mimecast Mailbox Continuity is highly stable.

I rate the scalability of Mimecast Mailbox Continuity a ten out of ten.

The solution is scalable.

We have approximately 400 users using this solution and we use it often.

I rate the scalability of Mimecast Mailbox Continuity a ten out of ten.

I have not used the support from the vendor. However, the implementation team is helpful.

We were previously using Sophos before switching to Office 365 and then to Mimecast Mailbox Continuity. We switch because before the email comes to our mailboxes it gets scanned by Mimecast Mailbox Continuity.

The initial setup of Mimecast Mailbox Continuity is simple. Our deployment took one week to complete after a few weeks of planning.

I rate the initial setup of Mimecast Mailbox Continuity a ten out of ten.

We did the implementation of the solution in-house with one person.

The price of Mimecast Mailbox Continuity is expensive.

I rate the price of Mimecast Mailbox Continuity an eight out of ten.

We evaluated Darktrace and they take a copy of the email and check it and then a report is made with the information. However, we preferred Mimecast Mailbox Continuity.

I rate Mimecast Mailbox Continuity a six out of ten. If the solution is deployed on the domain rather than the mailboxes it can be less expensive. We pay annually and there is no hidden cost.

Our primary use case for the solution is for monitoring emails. It also flags and highlights suspicious and new emails. Overall, it protects from malicious emails within or outside of organizations. Mimecast Mailbox Community is an email gateway required for every organization, regardless of size.

The URL protection feature is valuable because it communicates all attachment-related activity and provides access to view the content of the message directly. Additionally, it can directly provide you with the content of emails if you have been granted access.

The differentiation between bulk spam mail and campaign-related mail could be improved. Campaign-related activities are challenging to find in Mimecast Mailbox Continuity. For example, in an organization with a hundred people working for you, there will be approximately 100 email IDs. As a sender, if I want to spoof some people in the organization and hack their credentials, I need to identify targets for the phishing campaign. So I could use an email address to spoof a Microsoft page or create a fake page impersonating Microsoft to harvest credentials. By sending a hundred people a hundred emails with the same subject and same sender, with the same URL, this will easily be detected. So the second option is to spoof the sender every time by sending a hundred people a hundred URLs with similar subjects. In the second scenario, Mimecast Mailbox Continuity is not very good at detecting it.

We have been using this solution for approximately five months.

The solution is stable.

The solution is scalable because it works on cloud and accepts over a thousand emails daily, so the storage must be higher than other solutions.

I rate the customer service and support team a ten out of ten. We have only had to contact them once, and they were quick to resolve our issue.

The initial setup is easy compared to other environment configurations because you will have to install the same information into an Exchange Server. However, once it is integrated, it's easy to configure.

The solution is expensive in comparison to similar solutions.

I rate the solution a nine out of ten. My advice to users considering this tool is to explore everything. It has all the features required for distribution, such as the ability to mail. Explore every option available and check for tags.

It's very stable. 

We find the product to be scalable. 

The solution offers good technical support.

The price is reasonable. 

The installation is not so straightforward. In comparison, for example, Proofpoint or Defender offer easier installations when you integrate with Active Directory.

I started using the solution five years ago. 

The solution is stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. 

We can scale the solution as needed. 

Technical support is good. We are happy with the level of support on offer. 

Positive

I've used Defender, Proofpoint, and Mimecast. 

Some companies are using Defender, some companies are using Proofpoint, and some are using Mimecast.

In my company, we are using Defender.

Mimecast and Microsoft Office 365 is better than Proofpoint for the mail filter rules only. The mail filter rules in Proofpoint are not the best.

The solution is not straightforward to set up. The integration can be a bit harder than when compared to other solutions. That said, it's not so hard it's impossible. 

I'd rate the initial setup a four out of five in terms of complexity.

There are three types of licenses, however, I don't know the exact pricing or differences. My understanding is that it is not overly expensive, as my clients have used it for years and they would have left if it was costly.

I'm a freelancer and working support for some companies who are using Mimecast and Proofpoint. Sometimes I create it as a subscription for them, and I configure everything from the scratch, and sometimes, I take it already configured and just maintain it and tune the settings in.

I'd advise those implementing the solution to read the documentation carefully before beginning. 

I'd rate the solution eight out of ten. I'd rate them higher, however, they are difficult to set up with Active Directory.

We use Mimecast Email Security with Targeted Threat Protection for email security.

What I like about the integration is that it is directly into Microsoft 365, users can use their Microsoft 365 credentials to log into the portal and access their mail.

It does have integrations, and there is an app that can be added to Outlook to allow them to do what they need to do. 

While some of the setups are probably not as user-friendly as some of the other platforms, there is a lot of customization that you can do to the platform to help you pull up a lot of stuff that shouldn't be going into users' mailboxes.

I believe the world is going through a crazy period right now, and everyone is attempting to penetrate different systems as quickly as possible and change their ways of doing things. 

I have always found Mimecast to be very responsive; for example, if we see something come through, they address it and it helps to sort out the issues. Overall, I'm pleased with them. I think I just look at what's out there every year during renewal time to see if we're still on the best platform or if we should consider migrating to something else.

It has great reporting, and we can see what's going on.

I am pleased with the features we have at the moment and everything it does; it's only one piece of the puzzle for our environment, but I'm pleased with how it detects things and some of the functionality that we have had to set up due to the complexity of our business and security. I'm pleased with everything. I don't have anything specific in mind that I'd be looking for.

While it's quick and easy, the initial setup could be more user-friendly.

I have been working with Mimecast Email Security with Targeted Threat Protection for two or three years.

I did not have any issues with the stability of Mimecast Email Security with Targeted Threat Protection.

Maybe once in the last year, but it was a short period of time. Everything comes through. The capabilities during the impersonation protection, integrating with some of our various partners, and so on so that we can work seamlessly with them as well. Overall, I found it very easy to work with them.

Technical support is good. I haven't had any problems with technical support.

Obviously, there is a paid add-on depending on the level of support you require, but they are extremely responsive. Whenever I call in, they usually resolve my issue right away, we'll go over it and give me a callback. It's not like I'm waiting weeks or months for a response. So far, so good.

To be honest, the initial setup was very quick and easy. I had a quick turnaround because I was transitioning away from another company we were using called AppRiver and their SecureTide product, which was okay but not my favorite. I didn't like the integrations and other procedures we had to go through, and the Mimecast product seemed to fit better in comparison.

There is a lot of functionality that we haven't fully taken advantage of. 

I would say, make sure you are selecting a product that best fits your business.

Some things will be added as you go through the implementation process. Since our implementation, items have been added, and with some of the functionality that they have, we simply don't have the time to assess and determine what we require.

I would recommend reviewing everything that comes with your product license and ensuring that it is covered when you go through the implementation process.

I would rate Mimecast Email Security with Targeted Threat Protection an eight out of ten.

We use Mimecast as our email gateway. We also use it as our archival service. All those phishing, anti-phishing, spear phishing, spamming, and other security filters that they have, we use all of them.

We have found email security very good.

The gateway is excellent. 

We have found the archival services to be very valuable.

It's really quite user-friendly. In terms of technical superiority and the product itself, there are no complaints. It is really cutting edge.

The initial setup is straightforward.

It was not so much about the product itself, however, their business model needs improvement. We have subscribed to an archival service, and yet, when we have to get our data out, we have to pay a fee to get our own data. They charge an extraction fee. This is something which really worries us as a company.

I've used the solution for about six years at this point. It's been a while.

The solution is stable. There aren't bugs or glitches. It doesn't crash or freeze. It's very good.

The solution can scale well. If a company needs to expand, it can do so rather easily.

We have grown from about 2,600 users to about 4,000 users. We have added additional geography as well. The product is resilient enough to take care of all of this.

We have contracts and we are also subscribed to a service plan. Whenever we have used it, the service levels have been very good and we have no reason to complain.

We were previously thinking of an alternative to Mimecast for two reasons. The main reason is as an organization, we are in the financial service industry, and we have to show some data resiliency to our regulators. However, due to the fact that we're present in 30 countries, what happens is all Mimecast data is centrally hosted in one particular grid, which is preventing us from showing data resiliency to them. I want a solution that allows me to selectively map users to a particular geography. 

We didn't find the initial implementation complex. It was pretty easy and rather straightforward.  We didn't run into trouble.

We are a complex organization. We are present in 30 countries. It was a mix of on-prem and some were in Office 365. Due to the set up of our own architecture, we had to undergo some labor, however, otherwise, the entire process was pretty straightforward.

We typically use a subscription service. If there are version upgrades. We automatically get upgraded to the latest version, as it's a software as a service setup. We don't need to update it as Mimecast takes care of it.

If you need to extract data from their archival service, there is an additional fee involved.

As we are an enterprise customer and we have a relationship with them, what we are told by the reseller is that we pay about 40% of their list price for this product.

It's an expensive solution. There are other competitors, like Barracuda, who offer similar services. We believe that over the years, they have picked up, and their pricing is much more competitive than Mimecast. As an organization, Microsoft itself has really matured over the years. They offer probably 90% of what Mimecast is offering, and then you don't have to pay anything extra for it because it comes with part of the Office 365 licenses. That is why we also believe that there is a lot of room for Mimecast to get their act together, pricing-wise.

We evaluated a few other options such as Cisco IronPort as a security service. We evaluated Proofpoint. The comprehensive solution that Mimecast offers, however, really made us sign on the dotted line.

We're just an end-user.

We use their Perimeter Defense plan, we use their Continuity plan, we also use email to archive. These are the three scales that we use from them.

I would advise others considering the solution to technically evaluate their competencies, their highs, and lows, first. Also, read the fine print, and understand the exact costs. A company will need to understand natively how much of Mimecast capabilities does Microsoft offer if you just subscribe to an Office 365 license. It might make them rethink using this solution.

From a technical standpoint, I would rate the solution eight out of ten.

We use it for email availability. In case our on-premises mail servers go down, we switch over to this solution. 

We also use it for security. It has a security element, and it does malware checks. We are looking into purchasing Mimecast Email Security 3.0. 

The security is pretty good, and that's why we're going to upgrade to an even more advanced package. 

We used it when we had a power issue, and it works. It has been pretty reliable, and the support has been quite good. 

The interface and the documentation could be improved. They can also include some more training resources and content like video. While setting things up, I had to search for the information quite a bit. It took me time to find the correct way to do something. The information is there, but it is sort of all over the place. They can create a better help knowledge base or help portal. 

It retains your email for 45 days. They can maybe increase this duration.

I have been using this solution for four years.

Its stability is good. We haven't had any issues.

It is scalable. We have 250 users.

The support has been quite good.

We are currently using Continuity, but we are moving our email to Office 365.

Previously, we used a Barracuda device. At that stage, we wanted to use the actual continuity feature, and Barracuda was only offering anti-spam. We also wanted the benefits of a cloud solution and not having to worry about the Barracuda device going down. We switched because of the reliability and availability requirements, and it was more functional.

It was fairly simple. The only issue was trying to find the correct method to do a certain thing, but I didn't battle too much. I didn't have to use support. It was fairly straightforward.

The main deployment probably took a couple of days. There was some work here and there for a few months, but everything was up and running in a couple of days. 

I did the installation, and I am also responsible for its maintenance.

Its price is in the middle range. It is a structured licensing model where there are various components that you can add or choose to add or not.

I would recommend this product. It is reliable and easy to use. It is a good product.

I would rate Mimecast Mailbox Continuity an eight out of ten.

Mimecast Email Security with Targeted Threat Protection is used for email security, including both inbound and outbound emails. It is also used for phishing detection and safeguard the oragnisation’s communication methods.

The interface of this solution is very easy to navigate and user-friendly. There is no delivery in email and other communications, making it reliable. The configuration is relatively easy.      

The feature that should be included is to remove the block on the encrypted files.

I have been using Mimecast Email Security with Targeted Threat Protection for the past 5 years.

I would rate it eight out of ten. 

I would rate it nine out of ten.

The configuration is easy to implement, hence I would rate it eight out of ten.

The deployment was fast and required no expertise. It can be easily handled by one person and the steps are very easy to follow. 

It has a good return on investment

Compared to the other products in the market, it is neither cheap but nor very expensive. I would rate it somewhere in the middle, five out of ten. 

Based on my experience, I would rate it nine out of ten. 

We primarily use the solution for filtering. 

The dashboard is very nice. 

It offers an easy initial setup. 

The solution has been stable. 

We can scale the product. 

Technical support is helpful.

The solution is very expensive. 

I've used the solution for a couple of years. Maybe four or five.

The solution is stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. 

This is s scalable product. If you want to expand it, you can. 

We have 100 people on the solution at this point. The users vary. Different departments use it. 

We are satisfied with the technical support. We find them to be responsive. 

Positive

We did previously use a different solution. It might have been Check Point. Once we saw the demo, we felt this solution would be a better fit, so we switched. 

The solution is very simple to set up. It's not overly complex or difficult. The deployment only takes a couple of days. 

One person can handle any maintenance requirements as needed. 

We had a third-party assist us with the initial setup process. We did not handle it completely by ourselves. 

The solution is quite pricy. We find it to be costly. 

I'm a customer and end-user.

We are using the latest version of the solution. 

I'd rate the solution eight out of ten. 

Mimecast Mailbox Continuity helps companies continue to move. It allows them to continue to function and utilize email even if there's a downstream issue with your exchange server or online email server. If either of those goes down or offline for maintenance or any other purpose, users will still have access to their mailboxes and be able to send and receive emails. It gives companies business continuity.

I don't think it's ideally suited for maybe a smaller business environment, like, for example, for companies with less than 100 seats. They do have SMB packages, but I think from a complexity standpoint, it's better suited to medium to larger enterprises.

I would say it's scalable in large and medium-sized enterprises. 

Mimecast has some good support services in place.

A feature like Mimecast Mailbox Continuity is likely not something that people ask for but it is nice to have and well done. Continuity is normally sold as part of an email protection bundle, so I don't know if you can even get it separately.

My customer base is made up of small clients. They all fall between five and 10 users.

Mimecast certainly helped my customers reduce phishing emails.

Among my customers, there was a lot of traction for the archiving. The targeted threat protection was also quite useful.

From an administrative point of view, Mimecast is a little bit cumbersome and difficult. It's not something that the end-user can easily find navigate themselves.

I've been using Mimecast for five years. I used to be a reseller, but now I've moved on to a different business.

As far as I'm concerned, it worked exactly the same for a client that had one mailbox as it would for a client that had 500 mailboxes.

I've never set Mimecast up. The technical teams did that. From my understanding, it took them about two days to set it up. 

Mimecast is expensive. It's a premium product. It sometimes could be a difficult sell because of the cost.

I don't have anything to compare Mimecast with because I haven't looked at any of the others yet to see if there is something comparable. But I would presume that by now there will be other products that can compare to it. To get security and targeted threat protection, one could potentially look at Sophos Central Email Protection. But they don't have an archiving solution. So one would have to go somewhere else to get an archiving solution. With Mimecast. at least, it's all available from the same vendor, if that makes sense.

I would rate Mimecast nine out of 10. It's a brilliant product. It works very well. I've very seldomly, if ever, had any problems with it. It does exactly what it promises to do. At the same time, it is expensive. That's the only problem. And the price tag puts it out of the range of smaller businesses. That's where I think it falls flat. But I always tell people the same thing: If security is important to you, then certainly spend the money and get it, because Mimecast is a great product and it works.