We are using MongoDB for storing user information and our customer data. If an application requires to save information, that data is stored in MongoDB.
Technical Lead Developer at Mayora Infotech
High performance, frequent updates, and quick community support
Pros and Cons
- "The most valuable feature of MongoDB is the NoSQL database. In a SQL database, we need to join data together with a unique ID amongst other things, but in MongoDB, it's not required. We can directly receive all the information. The performance is very good. Additionally, they have frequent updates."
- "MongoDB has helped my organization by being able to handle large amounts of data."
- "I rate the support from MongoDB a four out of five."
What is our primary use case?
How has it helped my organization?
MongoDB has helped my organization by being able to handle large amounts of data. Nowadays, if users are using our application all the data we store in our database. If you're trying to receive the information from the database, it's important we are able to retrieve the result as quickly as possible.
What is most valuable?
The most valuable feature of MongoDB is the NoSQL database. In a SQL database, we need to join data together with a unique ID amongst other things, but in MongoDB, it's not required. We can directly receive all the information. The performance is very good. Additionally, they have frequent updates.
For how long have I used the solution?
I have been using MongoDB for approximately two years.
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What do I think about the stability of the solution?
The stability of MongoDB is good.
What do I think about the scalability of the solution?
MongoDB is scalable.
We have approximately seven backend developers using this solution.
How are customer service and support?
The MongoDB community support is very good. I was facing some problems using some queries, so I posted my issue on that community channel, and within one day, I received a solution. The support was very quick.
I rate the support from MongoDB a four out of five.
Which solution did I use previously and why did I switch?
I previously used MySQL and PostgreSQL, but I had permission and licensing issues with MySQL. I prefer MongoDB over others.
How was the initial setup?
The initial setup of MongoDB is straightforward. We only had to use a few commands to install it.
What's my experience with pricing, setup cost, and licensing?
There are different licenses available to be purchased, such as individual, premium, or enterprise.
Which other solutions did I evaluate?
I did evaluate other options before choosing MongoDB.
What other advice do I have?
Only one person is required for the maintenance of the solution.
I recommend MongoDB to others.
I rate MongoDB a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Enterprise Architect at Moneta Money Bank as
Good pricing and very fast but needs to showcase more use cases
Pros and Cons
- "It has visible benefits, actually, in terms of price of ownership if you compare it to, for example, Oracle."
- "Now we actually have some results which prove that the MongoDB way is a positive way and this is what we ended up using for other scenarios."
- "We'd like information about client onboarding experience and success stories. It would help to have something to show to internal stakeholders."
- "MongoDB is the second option for non-critical processes at the moment. We do not yet trust it with critical items."
What is our primary use case?
We are using MongoDB as the database on our private cloud, which is AWS in Frankfurt. We monitor different banks adopting cloud in our infrastructure with confirmation and approval by the local regulator.
It's mostly all related to our digital part of the bank. We are using MongoDB for the process of onboarding new products. When we are actually calculating proposals for mortgages or complex financial products, we must consider that calculation across many sources. Some are internal. Some are external. We are using MongoDB to support the calculation, or proposal calculation, on our web digital processes.
How has it helped my organization?
It has given us a chance to explain to people that once the bank made the decision to migrate some processes, applications, and data into the cloud, it was a benefit. It's not only about the change of process and application components. It's also about changing the data ownership and data operation. It went hand to hand, actually, to start training them that there is something beyond Oracle and SQL databases. With Mongo, our team was happy to get a chance to learn something new.
However, once some people learned the solution, we did lose them to someone else. It shows how popular it is not only in our organization but in other places as well.
What is most valuable?
We are actually taking MongoDB as serious database tech. It has visible benefits, actually, in terms of price of ownership if you compare it to, for example, Oracle. When we have some processes which really don't need Oracle, we use MongoDB as the first option to see if it wouldn't be cheaper to leverage.
What needs improvement?
Oracle is stronger in some specific features. For example, the remote cluster when you need to synchronize the enormous amount of data between two data centers and so on. It's that Oracle RDC and Oracle GoldenGate which are actually about the data replication which can be supported by the nature of the database scheme.
We are actually validating each process and also new processes in what we call the operational tier, and if you are having the business-critical processes which need business-critical operative data, we actually prefer Oracle over MongoDB.
MongoDB is the second option for non-critical processes at the moment. We do not yet trust it with critical items.
We'd like information about client onboarding experience and success stories. It would help to have something to show to internal stakeholders. We need some use cases from the outside to begin to open discussions on how we can use this tech in more ways in the future.
For how long have I used the solution?
It started during the HR transformation. I would say we started using it four years ago.
What do I think about the stability of the solution?
For the scenarios we have chosen, it's ranked as stable. We also made what we call disaster recovery scenarios to be able to replicate MongoDB content after failures. So far, it's been very good. It's fast.
What do I think about the scalability of the solution?
We can scale. It went hand in hand with our AWS journey and the cloud infrastructure. I remember one scenario which involved a quite popular product in the Czech Republic. It was for savings accounts. We were actually able to predict the number of interactions being required during the phase of the product opening. We prepared the infrastructure from MongoDB and after that period of time, it was shrunken back to the original size. It scaled up and down exactly as we needed it to.
We have seven internal people including analysts and data engineers working on the solution. They are creating tables and preparing the data loads.
We use it quite a bit now. We take it as the second option for initial test requirements in regards to the data infrastructure. The Oracle Database is not the first choice anymore, except for the Tier 1 pieces of processes.
How are customer service and support?
I am not involved in the troubleshooting. I don't directly deal with technical support.
Which solution did I use previously and why did I switch?
We also use Oracle. Previously, a long time ago, I also used Teradata.
In Asian companies, Oracle is very expensive to use and adopt.
We started using Mongo as it was stable and easy to adopt.
How was the initial setup?
The first time we deployed the solution was actually a limited implementation to support the proof of concept. When we had some objectives when it came to validating how fast we were able to prepare Mongo at AWS, it was quite simple.
The second part was actually to handle the initial training of people for operation and administration. Now we actually have some results which prove that the MongoDB way is a positive way and this is what we ended up using for other scenarios.
I would say that if you would were looking for 100% of the data in the cloud, MongoDB would currently be at 50%.
The initial proof of concept was scheduled for three months.
What about the implementation team?
We did the cloud adoption in-house. We did have help with a few complex elements. It was supervised and everything was finished by the internal code team to improve their skills and learn what was needed to have BAU, business as usual.
What was our ROI?
The ROI is fair. I'd rate it 2.5 out of five in terms of getting a return on investment. It's something, on our side, that we still have to fully adopt, however.
What's my experience with pricing, setup cost, and licensing?
I was trying to compare pricing in terms of how much it would cost to do a TCO. We are counting TCO five years ahead - the total sum of money. It was 2.5 times cheaper than Oracle. I would say it's stable and the pricing is reasonable.
This is the first time we've adopted the cloud and therefore it's hard to truly gauge how much it will be a year out. It could change. It's difficult to accurately predict.
We faced some extra costs for what we call the L2 and L3 additional support.
What other advice do I have?
We are customers and end-users.
We are likely on the latest version right now.
You can adopt this tech very easily on your private cloud. AWS is actually broadly supporting and it's not only us but also a lot of other industries. MongoDB is not unknown. There are a lot of people that have experience with it, however, it's very important if you have a company that is evaluating something, to have the ability to execute.
If you have some local vendors, if you have international vendors, if you have some integrators that are able to use it and to help you use it, MongoDB is a good choice.
I'd rate the solution five out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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September 2026
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Software Engineer at a transportation company with 51-200 employees
Leverages public cloud and ease to use but support response time requires improvement
Pros and Cons
- "It's easy to use."
- "We put MongoDB on AWS for a specific project, and it's easy to use."
- "The stability could be better."
What is our primary use case?
What is most valuable?
What needs improvement?
If something is wrong on the cluster, then you need to contact the support team. The stability could be better.
For how long have I used the solution?
I used MongoDB for about a year.
What do I think about the stability of the solution?
It's okay. It's acceptable. The stability could be better.
How are customer service and support?
If something is wrong on the cluster, you need to contact the support team. At first, when we were trying to build a cluster.
How would you rate customer service and support?
Neutral
What other advice do I have?
We rated MongoDB a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Co-Founder at Questra Digital
The Dynamic Application feature is very valuable and the solution's setup is straightforward
Pros and Cons
- "The Dynamic Application is a valuable feature."
- "The analytics needs improvement."
What is our primary use case?
We use this solution for database verification purposes. Typically, we integrate other analytics tools with the solution, like databases and other tools.
What is most valuable?
The Dynamic Application is a valuable feature.
What needs improvement?
The analytics needs improvement.
For how long have I used the solution?
I have been using MongoDB for a couple of years.
What do I think about the scalability of the solution?
Hundreds of users use the solution at present.
How was the initial setup?
The initial setup is straightforward.
What other advice do I have?
Overall, I would rate the solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Engineer at a tech vendor with 10,001+ employees
Provides ease of integration and simpler configuration process
Pros and Cons
- "We decided to work with MongoDB as its interface is easier to understand and more universal."
- "They could provide more documentation and examples for adding pipeline stages."
What is our primary use case?
We use MongoDB mainly for data visualization and filtering purposes.
What is most valuable?
MongoDB's most valuable feature is data visualization.
What needs improvement?
They could provide more documentation and examples for adding pipeline stages. There could be a feature where commands made in MongoDB could be easily copied and shared in their original format. This functionality would enable seamless transition and compatibility between platforms like Linux and mobile devices, reducing the need for complex filters or Citrix-based solutions.
For how long have I used the solution?
We have been using MongoDB for five months.
What do I think about the stability of the solution?
I rate the platform's stability a nine out of ten.
What do I think about the scalability of the solution?
My department has around 50 MongoDB users.
How was the initial setup?
It is a cloud-based version and is simple to deploy.
Which other solutions did I evaluate?
We evaluated OracleDB and MongoDB. We decided to work with MongoDB as its interface is easier to understand and more universal. It offers ease of integration and simpler configurations compared to OracleDB. It also provides all the essential functionality.
What other advice do I have?
I rate MongoDB a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Database Architect at a tech services company with 5,001-10,000 employees
A stable solution that can be used to store structured, unstructured, and semi-structured data
Pros and Cons
- "Sharding is an excellent feature of MongoDB."
- "People coming from RDBMS should have the flexibility to write queries in SQL that can be converted into JSON queries."
What is most valuable?
Sharding is an excellent feature of MongoDB. Atlas is an awesome feature of MongoDB that makes life easy.
What needs improvement?
People coming from RDBMS should have the flexibility to write queries in SQL that can be converted into JSON queries. This feature is working, but we can still achieve some integration and make it more flexible. It is not as easy as writing direct queries on Atlas. This feature will definitely increase a lot of users. RDBMS users think this is a different query language, MQL, which is uncomfortable for them.
For how long have I used the solution?
I have been using MongoDB version 6.0 for more than 12 years as a customer.
What do I think about the stability of the solution?
MongoDB is a very stable solution. The solution is a leader, according to the Gartner report.
What do I think about the scalability of the solution?
In our company, around 2000 to 3000 people are using the solution.
How are customer service and support?
MongoDB’s technical support is awesome.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used the RDBMS solution, MySQL.
MongoDB has five to ten times better performance than MySQL. MongoDB has a lot of advantages. With MongoDB, you can store any kind of data, including structured, unstructured, and semi-structured data. MongoDB has a lot of benefits over RDBMS.
How was the initial setup?
It is very easy to deploy MongoDB. If it is deployed on-premises, it takes an hour. It does not need any additional prerequisites or configuration details.
What was our ROI?
We have seen a lot of ROI with MongoDB because it gives five to ten times better performance.
What's my experience with pricing, setup cost, and licensing?
MongoDB's pricing is not reasonable, but it is not as expensive as the others.
The solution's pricing depends on the deal, which includes how long you will use it and the number of deployments. They do not have a fixed cost. However, the maintenance and support cost is included.
What other advice do I have?
I am satisfied with the product.
Our organization has a DBA team of 50 people. However, the work for the DBAs is minimal because MongoDB intends to have zero DBA. They want to develop a product where the need for DBAs is minimized.
Users should approach MongoDB with an open mind, without thinking that it's a different technology altogether and has a different language. Users don't need to develop the application based on a schema. They can develop the application, and the schema will follow.
Overall, I rate MongoDB an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Chief Executive Officer at dotFIT, LLC
An easy-to-use solution with reasonable pricing
Pros and Cons
- "MongoDB is easy to use."
- "It isn't easy to recognize entities with MongoDB."
What is most valuable?
MongoDB is easy to use.
What needs improvement?
It isn't easy to recognize entities with MongoDB.
How was the initial setup?
The tool's installation is easy for anyone with experience in databases.
What's my experience with pricing, setup cost, and licensing?
MongoDB's pricing is reasonable.
What other advice do I have?
I rate the solution a six out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Solution Architect at SBS
Scalable, fast and safe solution
Pros and Cons
- "My impression is that the initial setup is straightforward."
- "I think that MongoDB's search engine should be improved."
What needs improvement?
I think that MongoDB's search engine should be improved.
What do I think about the stability of the solution?
My impression is that this is a stable product.
What do I think about the scalability of the solution?
My impression is that this is a scalable product.
How are customer service and support?
When it comes to technical support, I am the same as our reseller. I use community help and google.
How was the initial setup?
My impression is that the initial setup is straightforward.
What other advice do I have?
MongoDB is a fast and safe solution.
I would rate this solution as a whole a seven, on a scale from one to 10, with one being the worst and 10 being the best.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Chief Technology Officer at Juzto.co
It's easy to develop a couple of simple solutions quickly
Pros and Cons
- "It's super easy to develop a couple of solutions for clients with MongoDB, like a quick web page with no clear data structure that they need to spin up quickly to validate some sort of MDTP."
- "The MongoDB documentation can be a little complicated sometimes."
What is our primary use case?
I primarily use MongoDB for personal projects or minor stuff that I have developed for people who are starting. I'm currently doing testing on MongoDB for new features we're developing at my company.
How has it helped my organization?
It's super easy to develop a couple of solutions for clients with MongoDB, like a quick web page with no clear data structure that they need to spin up quickly to validate some sort of MDTP.
What needs improvement?
The MongoDB documentation can be a little complicated sometimes.
For how long have I used the solution?
I have used MongoDB for three or four years.
What do I think about the stability of the solution?
MongoDB is solidly stable.
What do I think about the scalability of the solution?
I rate MongoDB nine out of 10 for scalability.
How are customer service and support?
I rate MongoDB support nine out of 10. It's pretty good.
How would you rate customer service and support?
Positive
How was the initial setup?
Setting up MongoDB is super easy.
What other advice do I have?
I rate MongoDB nine out of 10. I recommend reading up on NoSQL in general to learn the best practices.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solutions Architect at a tech services company with 51-200 employees
Fast, has good clustering, and support is helpful
Pros and Cons
- "It is very fast - faster than an SQL or MySQL Server."
- "There can be stability issues."
What is our primary use case?
If we don't have relational data we use MongoDB. It is in JSON format, and we can use JSON. Therefore, without relational data, without type coupling with columns, we can use MongoDB. We use it for queries.
The most important aspect is the clustering part. If you have read/write databases, then MongoDB will be easy to use. You can split those databases. We can save the data into JSON without relational data.
It is very fast - faster than an SQL or MySQL Server.
Therefore, if you have unstructured data, you should go with MongoDB.
How has it helped my organization?
I work with Kafka. Kafka is sending a lot of data - millions of records in seconds. It is not easy to just pass it into the SQL Server. Instead, we are sending those drivers to the MongoDB Server, the MongoDB database. it is very fast
What is most valuable?
You can manage very fast queries with MongoDB in JSON format.
The clustering is great. You can have multiple clusters in MongoDB.
It is scalable. Technical support is helpful.
What needs improvement?
We'd like to have access to foreign keys.
Sometimes we need to be able to delete unintended data from the end user, and we'd like to have that capability.
The solution is a bit expensive.
There can be stability issues.
For how long have I used the solution?
I've been using the solution for three years.
What do I think about the stability of the solution?
Sometimes you have multiple requests at the same time and there are thousands of millions of data points. There may be performance issues in that case. Sometimes it is stable and sometimes it is not.
What do I think about the scalability of the solution?
The solution can handle multiple clusters, so the scaling is fine. Sometimes scaling is not required if you have multiple read databases.
I also use AKS and you can use AKS functionality to scale MongoDB services.
How are customer service and support?
Technical support is okay.
How would you rate customer service and support?
Neutral
How was the initial setup?
We have it deployed on the cloud with a container.
It is not a complex setup. It is easy to use. You just compose a file and deploy it from there.
We have one DevOps team that can handle deployment tasks there are three to five people on it.
What was our ROI?
We have not witnessed an ROI.
What's my experience with pricing, setup cost, and licensing?
The pricing is okay. It's a bit expensive. I'd rate it eight out of ten in terms of affordability.
What other advice do I have?
We're using something around version three.
Overall, I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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