I have used Moodle as a learning management system to complete my mandatory courses, such as POSH.
Global L&D Lead at Tieto Sweden AB
User-friendliness lacking but, simple to manage, and beneficial assignment creation
Pros and Cons
- "The most valuable features of Moodle are the ability to create assignments, divide them into teams, and the course delivery. In Cornerstone, I need to reach out to the team, and it is not as simple, a little more involved. Additionally, the solutions is easy to manage."
- "Moodle could improve by being more user-friendly. Sometimes it worked and other times it didn't. If you get stuck, then you don't have a point of contact. Additionally, a VPN is required to make sure the connection is secured."
- "Moodle was not user-friendly, we wanted to use Cornerstone."
What is our primary use case?
What is most valuable?
The most valuable features of Moodle are the ability to create assignments, divide them into teams, and the course delivery. In Cornerstone, I need to reach out to the team, and it is not as simple, a little more involved. Additionally, the solutions is easy to manage.
What needs improvement?
Moodle could improve by being more user-friendly. Sometimes it worked and other times it didn't. If you get stuck, then you don't have a point of contact. Additionally, a VPN is required to make sure the connection is secured.
Moodle always has connectivity issues, such as the server being down or at times it hangs. Whenever you are using it, you should have the right connection and you should have permission to use it if any additional permission is required.
For how long have I used the solution?
I have used Moodle within the last 12 months.
Buyer's Guide
Moodle
June 2026
Learn what your peers think about Moodle. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,644 professionals have used our research since 2012.
What do I think about the stability of the solution?
The stability of Moodle is good.
How are customer service and support?
Our IT department is available to answer our problems. I have not contacted Moodle support.
Which solution did I use previously and why did I switch?
I have used other human resource software, such as Ascender and Alt Learning.
What's my experience with pricing, setup cost, and licensing?
Moodle is a free solution.
Which other solutions did I evaluate?
We evaluated other options and decided to use Moodle because it is free.
What other advice do I have?
Moodle was not user-friendly, we wanted to use Cornerstone.
Moodle has policies in place which was a benefit. It's good to use, but you can't rely on it at times when you want to fetch reports and the server is down or you are not able to get connected. If they could resolve this it would be great.
I rate Moodle a five out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Systems & Moodle Administrator at a university with 5,001-10,000 employees
Scalable, open source LMS used for corporate training in 65 schools for 7000 users
Pros and Cons
- "The best thing about Moodle is that it is open source and has many useful plugins. It is a great solution for an organization that needs modifications and customization."
- "We ran a poll on how users feel about using Moodle and the feedback was magnificent."
- "We have needed to complete many customizations for Moodle to use it in all of our relevant organizations. We have found many issues with the competencies as we cannot assign many sub competencies to competencies."
What is our primary use case?
We use it for corporate training online. We have 65 schools around the world and we use Moodle to educate our teachers on soft skills and and other competencies. We have 7,000 users. We ran a poll on how users feel about using Moodle and the feedback was magnificent.
What is most valuable?
The best thing about Moodle is that it is open source and has many useful plugins. It is a great solution for an organization that needs modifications and customization. You can also create your own plugins as a developer and modify some of the existing plugins.
The fact that an administrator can mark an activity complete by going to the administration site is useful. Previously, we were obliged to complete the activity in the database.
What needs improvement?
We have needed to complete many customizations for Moodle to use it in all of our relevant organizations. We have found many issues with the competencies as we cannot assign sub competencies to competencies. Once linked to one another, you cannot unlink them. Once the competency is acquired and needs to be added to another course, it will not be updated automatically. I have to update it manually for those students. This has been a challenge for us.
For how long have I used the solution?
We have used Moodle for seven years.
What do I think about the stability of the solution?
We experienced some issues using the older versions of Moodle but this has been resolved and it is very stable.
What do I think about the scalability of the solution?
This is a scalable solution.
How are customer service and support?
I've been able to solve many issues using the forum and the intervention of many other contributors but have not contacted the support team directly.
How was the initial setup?
The initial setup is easy from a developer perspective. The deployment is easy as there are many instructions for Moodle on how to install and deploy it. From an end users perspective, there are many other platforms that are maybe easier to use.
What other advice do I have?
If a company is looking for a simple solution to host courses and enrol students, I would recommend another platform. I would recommend Moodle for an organization that is growing and looking for competencies and customized courses. We have over 50 different plugins installed with Moodle and this level of customization has not been possible with other solutions we have considered.
I would advise those using Moodle to take advantage of all the plugins but to not modify the core code. It is much easier to upgrade to newer versions without making these changes. In a future release, it would be useful to have a tracking report for a score file to see each user and what answers they have selected.
I would rate this solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Moodle
June 2026
Learn what your peers think about Moodle. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,644 professionals have used our research since 2012.
Moodle Administrator and Developer at Enphase Energy
Allows us to train employees and provide certification based on their training
Pros and Cons
- "Almost all the activity modules are available inside the courses, so that makes our training easier and more comfortable."
- "For a first time user, especially someone who is non-technical, Moodle is difficult for them to understand and they often need assistance."
What is our primary use case?
We are a solar manufacturing company. In our organization, we provide training to employees and have a few courses that we have developed for installers. We also have trainers who train installers on the system. We have installers all over the world, so we use Moodle to train them and provide certification based on their training.
I'm into the development of Moodle plugins and data and team developments. We customize a few things on Moodle based on our requirements. My company doesn't want to use what is out of box of Moodle, so we have to develop a few other plugins because our requirements are beyond that, but Moodle supports that pretty well.
There are currently more than 5,000 users in our organization.
The solution is deployed on-premises.
What is most valuable?
I like the activity modules. Almost all the activity modules are available inside the courses, so that makes our training easier and more comfortable.
The security is good. You aren't able to access Moodle without logging in. Then, it creates a session. After some time, you will be logged out of the session, and it keeps a log of everything. We can check all the data and maintain it.
What needs improvement?
It has to be more user friendly. I have been using Moodle since version 1.9. For a first time user, especially someone who is non-technical, Moodle is difficult for them to understand and they often need assistance.
I would like to see multi-tenancy support in the sense that courses can be created and handle more than one organization. If I want to manage multiple organizations within Moodle, I am able to do that, but Moodle has a third party called Iomad that provides this multi-tenancy. But they have totally changed the Moodle course to support the multi-tenancy system. If we upgrade Moodle and we're going to use multi-tenancy, we have to wait for Iomad to release the latest version.
We can add a new major course level, but it is not available at category level. It's only able to show the course level and not the category level.
For roles and capabilities, it has to be more strict. For example, if I'm a teacher and a student, and I am switching my role to a student, I'll have the capability of a teacher also. But when I switch a role to student, I should only be a student.
For how long have I used the solution?
I have been using Moodle for more than 10 years.
What do I think about the stability of the solution?
The current version is stable. Even though Moodle is being upgraded, there are a few minor bugs each time. I cannot say that it's 100% stable, but it's fine.
How was the initial setup?
Setup is very easy.
What's my experience with pricing, setup cost, and licensing?
It is a one-time registration with the Moodle site. There isn't a yearly or monthly fee.
What other advice do I have?
I would rate this solution 8 out of 10.
Moodle has many other features apart from the courses and activity models. There are various plugins, block plugins, and gamification, which has been introduced recently in Moodle.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
E-Learning Manager at a tech services company with 5,001-10,000 employees
Open source, easy to integrate with other products, and is ideal for making customized learning solutions
Pros and Cons
- "Since it's an open-source product, you can integrate it with many other things."
- "They need to have a better way to illustrate competencies so that, when people go through the programs, they can actually show they are competent in the subject matter."
- "If you just install it as it is, the user experience will be a disaster if you don't understand what to do."
What is our primary use case?
The solution is used for corporate and education purposes for sure. In corporate, in human resources, it can be used in order to train all the employees in different topics like soft skills or even regulations such as safety compliance and stuff like that. In educational situations, it can be used for classes.
How has it helped my organization?
We have 80% educational usage of Moodle. It's used a lot in university institutions and colleges. The other 20% is for corporate.
For corporate, one of the benefits is they can deploy all their courses around the world. They can do synchronous training. They can upload a lot of materials and they can track who saw the content, who did not, how many attended sessions, et cetera. The customer can do the test and have reports about various aspects of the program.
What is most valuable?
They integrate with Zoom and maybe with Teams. In Moodle, they make forums and assessments such as the evaluation of tests.
Since it's an open-source product, you can integrate it with many other things. There are no limits. If you know the product, you can use many features, and make some solutions. We like Moodle due to the fact that all the features, actually, are really common in different LMS. You can make a lot of deploy developments over Moodle.
What needs improvement?
They need to offer insights, such as, for example, identifying which question was the most difficult. Maybe they are not training well or maybe there is a hard topic and they have to make more training about it. If they had more insights into who had trouble where it would give them more insights into how to further develop topics and pieces of training.
They need to have a better way to illustrate competencies so that, when people go through the programs, they can actually show they are competent in the subject matter. Other platforms like Canvas or Blackboard do a better job in this regard.
The reporting could be a bit better, a bit more in-depth.
For how long have I used the solution?
We've been using the solution for 12 years. It's been well over a decade at this point.
What do I think about the stability of the solution?
The stability is good. It's pretty reliable in general.
What do I think about the scalability of the solution?
The solution does offer scalability, however, it is something you need to work at. It's not something you just download. You have to work at it and implement it correctly.
We have a number of different customers that use the solution. We have a customer base and implement Moodle for them and manage it, administer it for them.
We have 50 plus customers. Then, each customer has thousands of users. For example, the smallest one will have 1,000 users and the biggest one will have 15,000. The largest client has users that I believe are around 60,000.
How are customer service and support?
We don't need technical support from Moodle as we have our own team.
How was the initial setup?
While I know how to do implementations, I do not actually handle them directly.
What's my experience with pricing, setup cost, and licensing?
We take it as an open-source product. We downloaded it from the Moodle dashboard and then we sell it.
What other advice do I have?
We are not in partnership with Moodle.
New customers have to understand that even though it is open-source, they will have to spend money. They'll need to rebrand it, however, they need to work with people who understand the product. If you just install it as it is, the user experience will be a disaster if you don't understand what to do. It's not refined. It's not user-friendly for new users. If you have a really good team helping you, you can design some really good classes and programs.
Overall, I'd rate the product at an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CEO and co-founder at a tech services company with 1-10 employees
Easily customizable and has an improved user interface
Pros and Cons
- "Moodle is useful for several things, and you can customize it."
- "The solution should continue to allow and foster the ability to integrate with cloud services."
What is our primary use case?
Our clients use Moodle for learning and managing all the phases of learning for schools or companies. They also use the tool for enrollment, training on the job, forums, certification, events, and meeting management, including real-time meetings.
What is most valuable?
Moodle is useful for several things, and you can customize it. The solution has a rich and vibrant community where you will always find someone who has tried what you are doing and is willing to help. Moodle is the most used LMS in the world, by the way.
What needs improvement?
The solution should continue to allow and foster the ability to integrate with cloud services. It will be helpful because we can easily integrate the tool with other services like Microsoft Office 365 and the Google environment. The more the tool is open, the more it can be integrated with something more complex.
For how long have I used the solution?
I have been using Moodle for more than 10 to 15 years.
What do I think about the stability of the solution?
We haven’t faced any issues with the solution’s stability.
I rate the solution’s stability ten out of ten.
What do I think about the scalability of the solution?
The solution itself is able to scale provided that you implement it during the deployment. You can do it, but you must learn how to do it. We have massive Moodle installations. The most known example is the Open University site. If you are a good system designer, you can scale the solution. We have plenty of examples of major installations of the solution.Most of my customers for Moodle are medium-sized and enterprise businesses.
I rate the solution a nine or ten out of ten for scalability.
How are customer service and support?
Moodle has a user community. If you are willing to buy technical support, you can use a Moodle partner, and the quality of the Moodle partner is pretty good.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution's initial setup is pretty straightforward, provided you make some key choices, such as following the normal requests. Normally, people implement the solution on a Linux system. The problem comes from the fact that the Microsoft ecosystem continues to evolve and change. As Moodle is the effort of a community, the effort goes more to places with more usage.
What about the implementation team?
The solution's deployment time depends on your skill. Someone who has done their homework can deploy the tool within minutes. The process is pretty straightforward, where you can automatically create templates.
I am currently switching to containers. Earlier, we fetched the latest version directly from the code repository using the buildup inside. We also installed different plugins that a particular installation requires.
What's my experience with pricing, setup cost, and licensing?
Moodle is an open-source solution that is free of cost.
What other advice do I have?
Normally, users use the latest version of the solution, which is 4.1. The last implementation I made for a customer was 3.7. It takes a while, but people normally update the solution. Users have the ability to use all the solution's features or build a new feature themselves through plug-ins. Moodle is a kind of kit tool that you can personalize for your use.
Moodle has made a lot of improvements to its user interface. The solution is now incorporating AI and integrating different Moodle sites in a single place or a single Moodle net.
The solution is perfect for someone doing normal LMS work, wanting to experiment, or willing to use their time to allow your feature to create content. The tool allows you to build and try your ideas, ask somebody if you need it, and share the result. If you go to the level that you need to write plug-ins, you will also be able to create a small business regarding plug-ins on this.
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. integrator
Senior Software Engineer at MEGANEXUS LIMITED
Open source LMS that can be used to support learning within any environment
Pros and Cons
- "The most valuable feature is the community. Moodle is a completely open source application and provides a lot of development knowledge. The other features we find valuable are the LTI tools, integrations and BigBlueButton."
- "The multi-tenancy system within Moodle could be improved. IOMAD is what makes the multi-tenancy possible but this comes with many issues."
What is our primary use case?
We use Moodle for the product-based application which provides us with our own e-learning product. Moodle allows us to provide a learning service to our customers including plugin development and customized content.
I have worked with the development, user support, administration support, course development, plugin development and upgrades within Moodle from version 2.6 to 4.0.
What is most valuable?
The most valuable feature is the community. Moodle is a completely open source application and provides a lot of development knowledge. The other features we find valuable are the LTI tools, integrations and BigBlueButton.
Moodle is an LMS that could be used for any kind of educational sector including schools and corporates for both internal or external environments. This is one of its biggest advantages.
What needs improvement?
The multi-tenancy system within Moodle could be improved. IOMAD is what makes the multi-tenancy possible but this comes with many issues.
For how long have I used the solution?
I have used this solution since 2015.
What do I think about the stability of the solution?
This is a stable solution. We were advised by the Moodle team to upgrade the system every three to six months to maintain stability, performance and to have access to new features. The UI of the latest release has changed a lot and includes interactive learning and the H5P plugin.
What do I think about the scalability of the solution?
We have 40 to 50 users on Moodle and the basic configuration is sufficient to support that. To increase the capacity, we would need to do some load balancing.
How are customer service and support?
We handle most of the support for this solution ourselves. I would rate the Moodle customer service team a two and a half out of five.
How was the initial setup?
The initial setup is straightforward. The installation is particularly efficient with the latest 4.0 version.
What's my experience with pricing, setup cost, and licensing?
Moodle is completely open source and does not require individual licenses. Moodle has its own commercial software. The first one is Totara which is the multi-tenancy setup. The second one is Workplace which is the commercial LMS. We had to contact Moodle or a Moodle partner to get Workplace as an LMS.
What other advice do I have?
For our clients looking for a LMS, we install the Moodle on their server and add branding as per their requirements, including logos and colors. We take the out-of-box offering and customize Moodle based on their specific requirements.
I would rate Moodle an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head Of Technology at a non-tech company with 11-50 employees
Provides a number of permissions and different ways to report, and it is incredibly wide in what it can do
Pros and Cons
- "The number of permissions that are available and different ways to report and get the information out are the most valuable features. We have been able to get precise bits of information out, and we have also been able to delegate a lot."
- "The biggest area for improvement is the UI. They should also make the navigation simpler to understand. They've recently introduced a new way of having navigation work in Moodle, but they all look very similar."
- "The support is pretty bad. There isn't really any support for Moodle unless you pay an astronomical amount."
What is our primary use case?
We use it for organizational governance and training.
What is most valuable?
The number of permissions that are available and different ways to report and get the information out are the most valuable features. We have been able to get precise bits of information out, and we have also been able to delegate a lot.
What needs improvement?
The biggest area for improvement is the UI. They should also make the navigation simpler to understand. They've recently introduced a new way of having navigation work in Moodle, but they all look very similar.
Its updates should be stable, and the support and documentation should also be improved.
For how long have I used the solution?
I use it every day, and I have done that for the past seven years.
What do I think about the stability of the solution?
Moodle at a period of time is very stable, but each upgrade is quite unstable because of the sporadic changes that are made and the sheer number of releases they do.
What do I think about the scalability of the solution?
It is very scalable. It is used throughout the organization by content creators, site administrators, and standard learners. We have a team of about six people who do content creation, and we have another team of six people for site administration, and then we have a couple of thousand learners. Its usage would not be more than what is currently being used, but as we grow, it continues to grow. We're not planning to take on much more.
How are customer service and support?
The support is pretty bad. There isn't really any support for Moodle unless you pay an astronomical amount. It seems to be their intention to keep adding complexity to things and not providing sufficient documentation unless you go through a Moodle-certified partner. Unless you go down that route, you are in the dark quite a lot, and you have to work things out.
Which solution did I use previously and why did I switch?
We've used Moodle since we needed this kind of tool.
How was the initial setup?
We have a copy of it on GitHub that is deployed through AWS's tooling to the servers. We have a variable spot in AWS for the database and things like that by using infrastructure in code to scale that out throughout the organization. So, we have a central team that manages it and uploads the users, managers, and people like that, and then we have another team that looks after the content, which is then just used throughout the organization for onboarding and training.
Its deployment probably took about two to three months.
What about the implementation team?
Our in-house development team looks after it, and we have about eight people who work with this solution. Two of them have a first-line technical support background. Two of them have a developer background, and the rest of them are learning and development people.
What's my experience with pricing, setup cost, and licensing?
Moodle is free. It should probably stay free. There isn't really any support for Moodle unless you pay an astronomical amount, which is weird.
What other advice do I have?
I'd recommend using what you need and not trying to use everything because Moodle is incredibly wide in what it can do. It's like a Swiss Army knife. If you try to use everything, you get lost and confused, and it gets messy. So, just keep things simple.
I would rate it an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director Of Education at a university with 501-1,000 employees
Easy to setup LMS that is easy to scale and offers consistent stability
Pros and Cons
- "This is a scalable solution; we have had 30,000 students using the solution and during COVID, we were able to accommodate a 500% increase in traffic."
- "The UI and interface of Moodle could be greatly improved. There has been some improvement in recent releases by Moodle but there is still a lot to be improved upon. It is challenging to get buy-in from different stakeholders when they see what it looks like."
- "The UI and interface of Moodle could be greatly improved."
What is our primary use case?
My first experience with Moodle was as a classroom teacher, where I used it to host asynchronous learning activities for my students, made use of a grade book, and provided students with 24 hour access to learning activities. I wanted to allow them to do some self-guided work too. I also used Moodle as a way to communicate with my students in a centralized space.
What is most valuable?
What needs improvement?
The UI and interface of Moodle could be greatly improved. There has been some improvement in recent releases by Moodle but there is still a lot to be improved upon. It is challenging to get buy-in from different stakeholders when they see what it looks like.
Secondly, the whole onboarding experience for teachers could be improved. Moodle has lots of features which can be overwhelming for teachers using it for the first time.
Moodle don't have a multi-tenant architecture. This is a problem for institutions with different entities, or different schools all housed together under the same institution. We had 16 different schools, all grouped together, which meant that we actually had to clone 16 different versions of Moodle, have 16 different databases, and we had to set another database up to synchronize all those data.
A feature I would like to see in the future would be an out of the box self sign up and self-guided course. It would be great to have an easy to use, intuitive interface for a course builder/teacher.
What do I think about the stability of the solution?
This is a stable solution. We have had almost no downtime and errors and bugs have been infrequent.
What do I think about the scalability of the solution?
This is a scalable solution. We have had 30,000 students using the solution. During COVID, we were able to accommodate a 500% increase in traffic.
How are customer service and support?
We have never needed to contact Moodle for customer service directly.
How was the initial setup?
The initial setup of Moodle was straightforward. It was migrated from another LMS and that part was quite complex. The change in LMS required a lot of change management and getting users used to the system.
What's my experience with pricing, setup cost, and licensing?
Moodle offer a 14 day free trial and then requires payment.
Which other solutions did I evaluate?
We previously used Blackboard.
What other advice do I have?
If a business has advanced users who are comfortable with technology, they would be able to customise the interface and make the most of the advanced functionalities and great plugins.
I would rate this solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Service designer at a consultancy with 10,001+ employees
Good usability and great interface but allocating privacy settings is hard
Pros and Cons
- "It doesn't take long to learn how to use it and to set up basic courses and things like that."
- "The solution is completely stable; it's a rock-solid solution, with no issues with bugs or glitches and it doesn't crash or freeze."
- "Setting up groups and allocating privacy settings to different groups is quite complicated."
What is our primary use case?
The system is primarily used to host online learning products and to track completion as well as reporting.
What is most valuable?
Its basic usability is very good. Usability and accessibility are very, very good in Moodle and it's got all the basic features required to host a learning solution.
The interface is good.
It doesn't take long to learn how to use it and to set up basic courses and things like that.
What needs improvement?
Setting up groups and allocating privacy settings to different groups is quite complicated. Sometimes we need the help of administrators and sometimes backend supporters to set those things up. If that could be made more accessible, that'll be very useful.
For how long have I used the solution?
I used it for two years until as recently as January this year.
What do I think about the stability of the solution?
The solution is completely stable. It's a rock-solid solution. There aren't issues with bugs or glitches and it doesn't crash or freeze.
What do I think about the scalability of the solution?
The simpler versions can scale. The cloud versions may be scalable. However, with on-prem versions and with the more custom settings you have, the more difficult it is to scale it.
We had over 20,000 end-users. It was used for a countrywide organization, for pharmacists. There were a fair bit of people. Internally, we had about 20 of us touching it on a regular basis.
An increase in usage is dependent on how many more members we would have in the organization. Every member had to use Moodle. If they had to complete their required certifications as pharmacists, for example, the solution was deployed on Moodle, so pretty much everyone used it. A large number of people would use it daily.
How are customer service and support?
We needed to reach out to support previously. Technical support is good if you can find someone, however, getting someone on an ad hoc basis is difficult. When we have an LMS person who is actually conversant with the Moodle backend and the tech behind it, then it's okay, otherwise, it's a challenge.
Which solution did I use previously and why did I switch?
I don't know what they had before Moodle, however, my understanding was that it was legacy-based. It might have been some SharePoint LMS kind of a thing. I don't know if they had a specific LMS as a lot of the training and others were developed and deployed in face-to-face settings. When the world started changing towards a more digital learning platform, that's when the company got Moodle.
How was the initial setup?
I don't remember how they implemented Moodle. That was before my time. I only started using it as a learning designer.
The initial setup was at least a three-month process from what I understand.
It does require maintenance and we had a backend administrator who looked after that. Initially, when the external provider set Moodle up, they were there for a while until this administrator got his comfort level up. After that, he was on his own.
What was our ROI?
We did see an ROI while using this product.
What's my experience with pricing, setup cost, and licensing?
The enterprise pricing range is very good. I'd recommended Moodle at one point as it's open-source. The base features are available regardless. It's not like you pay for anything. It's the enterprise solution and tech support that you really pay for. Therefore, it's reasonably priced for what you get with it.
The only additional were setting up deployment, offering initial tech support, and customizing it. Out-of-the-box it is regular pricing, however, if you want it customized, then you will be paying something additional for that. Also, integrating it with the CRM, which is Salesforce, had an integration cost component.
What other advice do I have?
I was just a customer.
I'd advise potential new users to play around with the free version first.
Test it prior and get the blueprint right. Whenever the deployment happens, what people do, is they go for what looks like the easiest possible way to deploy it for a bandaid solution. That's what most frequently happens. They don't consider scalability, for example. They don't consider potential future states and so they build a blueprint. They don't consider potential future integrations with CRMs and other software. So plan. Plan it properly. Have your blueprint ready, follow a scenario. A lot of forward scenario planning is good.
Otherwise, it's a lot of cost overhead if you want to change the blueprint since you have data. Imagine if we had to change the organization's blueprint now with 20,000 people's ongoing certification data, and their compliance requirements with the government and other medical bodies. Therefore, depending on what the organization is, there's a lot to lose if you don't blueprint it properly. Get the functional specs right.
I'd rate the solution at a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director Of Information Technology at Al Falah University
Versatile LMS that offers a comprehensive free version with many integration options
Pros and Cons
- "Moodle integrates with many third party plugins, which has enabled us to make use of the latest technology. During the Covid 19 period, we used a plugin called BigBlueButton to facilitate online learning which was quick and easy to do."
- "From a features and functionality point of view, this solution is one of the best."
- "The solution could be improved if support was an integral part of the whole solution. There are a few challenges in terms of performance due to Moodle being a free-to-use platform but these can be overcome with the use of their support team."
- "The solution could be improved if support was an integral part of the whole solution."
What is our primary use case?
Moodle is a learning management platform and we have integrated it with our ERP system. Whenever students register, all of their information including their courses is pushed onto Moodle. Moodle automatically creates the complete classrooms with allotted doctors in place. We use Moodle to host all of our courses and give students access to their course material that is uploaded by the faculty. Students also use this platform for uploading their assignments and projects. We make use of plugins to ensure that no plagiarism is entertained for work that is submitted.
How has it helped my organization?
Moodle is an open source platform and keeps improving. It is free to use for all the education institutes and has become an industry standard.
Many universities make use of this solution as it has all of the features that learning management systems require. It integrates with many third party plugins, which has enabled us to make use of the latest technology. During the Covid 19 period, we used a plugin called BigBlueButton to facilitate online learning which was quick and easy to do.
What needs improvement?
The solution could be improved if support was an integral part of the whole solution. There are a few challenges in terms of performance due to Moodle being a free-to-use platform but these can be overcome with the use of their support team.
For how long have I used the solution?
I have used this solution for six years.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution. We have 1500 users making use of Moodle.
How are customer service and support?
We have not made much use of the support team as we have a highly qualified team in our organization who are capable of managing the technical issues. When we have raised support tickets, the Moodle team have been fast to resolve our issues.
How was the initial setup?
The initial setup was straightforward and is not challenging for an IT team. It can be deployed on Windows and on Linux. Moodle also makes it possible for users to access the solution even if servers are down.
What's my experience with pricing, setup cost, and licensing?
This solution offers a free-to-use version which can be deployed only on-premises and is what we are using. Moodle also offer support based and cloud based subscriptions. Organizations can select the appropriate package based on their needs.
Moodle offer reasonable pricing for the use of their solution.
What other advice do I have?
The suitability of Moodle for other organisations depends on their use case. For beginners, the installation is straightforward. It is important to map out and understand how the many integrations with Moodle can be used to get the most out of its use. From a features and functionality point of view, this solution is one of the best.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: June 2026
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