- MAC Filtered DHCP and DNS
- Captive Portal
- VPN
- Proxy Server
- Proxy Filter
Manager IT at a energy/utilities company with 501-1,000 employees
The proxy filtering is valuable except for blocking HTTPS which it can't do.
What is most valuable?
How has it helped my organization?
It has provided us with secure internet browsing and a strong monitoring ability.
What needs improvement?
Proxy filters are not supported for the blocking of HTTPS sites.
For how long have I used the solution?
I've used it for two to three years.
Buyer's Guide
Netgate pfSense
May 2025

Learn what your peers think about Netgate pfSense. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
What was my experience with deployment of the solution?
No issues encountered yet.
What do I think about the stability of the solution?
No issues encountered yet.
What do I think about the scalability of the solution?
No issues encountered yet.
How are customer service and support?
Customer Service:
I have not gotten any support from the customer service center because I can get all the solutions on their web blogs.
Technical Support:I think it is perfect.
Which solution did I use previously and why did I switch?
I was using another product, but it didn't have a bandwidth controller and monitoring tool like this product does. I switched because I can find everything in one window.
How was the initial setup?
Its installation setup & procedure is so simple that a layman could install it.
What about the implementation team?
I installed it by myself and used Google for assistance.
What was our ROI?
It's positive.
What's my experience with pricing, setup cost, and licensing?
I just downloaded the program from the website free of chard. The best thing is, this product can be installed on any machine.
Which other solutions did I evaluate?
No other options were evaluated.
What other advice do I have?
It is recommended, as it is a stable product.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Administrator at a tech services company with 51-200 employees
Affordable and scalable but some features are difficult to configure and enable
Pros and Cons
- "Sophos Intercept X is scalable. Currently, we have almost 30 people using it in our company."
- "It would be great to add more to security."
What is our primary use case?
Our primary use case for this solution is Endpoint Advanced. I have set it up for the firewall and the open VPN connections.
What needs improvement?
It would be great to add more to security.
I know that pfSense has a lot of features, but I don't know how to configure and enable them. That is why I am looking into my support options. I am looking for better security and performance.
For how long have I used the solution?
I have been using this solution for almost two years.
What do I think about the scalability of the solution?
pfSense is scalable. Currently, we have almost 30 people using it in our company.
How are customer service and support?
I'm currently struggling with deploying pfSense more extensively. Right now, we are not getting much support on their end.
What's my experience with pricing, setup cost, and licensing?
My opinion about pfSense's pricing is good. They are open source.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Netgate pfSense
May 2025

Learn what your peers think about Netgate pfSense. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
Sócio at a tech services company with 1-10 employees
Helps us maintain internet access for the company we support.
What is most valuable?
Outbound Load Balance for internet links work great. It's very good to keep internet access for the company we support.
How has it helped my organization?
I could keep my customers working even if they lose one internet link. Most of them have at least two links.
For how long have I used the solution?
We have been using this for 10 years.
What was my experience with deployment of the solution?
There was a problem when I ran a version update, then the server just stopped working. This was because pfSense (in this case FreeBSD) was no longer supporting the hardware of the server (HPE).
What do I think about the stability of the solution?
There were no stability issues. If there are issues, they usually stem from a hardware fault.
What do I think about the scalability of the solution?
There were no scalability issues.
How are customer service and technical support?
Customer Service:
It is usually easy to find answers in the forum.
Technical Support:Technical support is good.
Which solution did I use previously and why did I switch?
I used Kerio and Microsoft. I switched because I was looking for something with better security and for someone who could fix bugs faster.
How was the initial setup?
The setup was easy. You can install it in two minutes. It takes more than five minutes to put it to work with a single internet link plus NAT.
What's my experience with pricing, setup cost, and licensing?
It is free.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Professional Internship - System Engineer at a tech services company with 51-200 employees
It's simple and easy to understand to begin using.
Valuable Features:
It's easy to access and configure in general. As for features, the firewall and security options were valuable. These are valuable because I like simple things that are easy to work with, as too much difficulty or too much constraint is not good, and boring.
Improvements to My Organization:
It provided us with better security.
Use of Solution:
I used it for two months.
Deployment Issues:
There were no issues during the time I used it.
Stability Issues:
There were no issues during the time I used it.
Scalability Issues:
There were no issues during the time I used it.
Customer Service:
It was straightforward because it's simple and easy to understand to begin using.
Implementation Team:
We used a vendor team who had a good amount of knowledge,
Disclosure: I am a real user, and this review is based on my own experience and opinions.
I find PfSense to be just what it claims to be. An enterprise class firewall for the world to enjoy for free! It has all the features and none of the costs. If you understand network engineering concepts, PfSense is your "Swiss-Army-Knife"
Need a firewall? PfSense
Need to do static routing? PfSense
Need to route with RIPv2, RIPng, BGP or OSPF? PfSense
Need VPNs? PfSense Yes that includes GRE tunnels over IPSEC
Need Dynamic DNS Clients? PfSense
Need enhanced object tracking for static routing? PfSense
Need multiple WAN connections load balanced? PfSense
Need traffic shaping? PfSense
Need a proxy server? PfSense
Need IDS? PfSense... install the snort package
I've only listed a few of the things it can do. It's been my home router firewall for 10 years.
I recommend it to SOHO owners and home IT enthusiasts alike whom are on a tight budget. It's got a great interface and it's rock stable. It'll run like a dream on an Intel P3 Processor with 640 Megabytes of RAM installed. It works great on a multitude of used / outdated hardware and offers paid support if you can't do the research/reading yourself. What else could you possibly ask for?
Director at Pixels IoT Ltd
Excellent at blocking problematic IP addresses
Pros and Cons
- "Is good at blocking IP addresses."
- "Lacks instructional videos."
What is our primary use case?
My primary use case is for controlling incoming traffic from various countries and blocking IP addresses if necessary. I'm the company director and a user of pfSense.
What is most valuable?
A key feature is being able to block IP addresses. This is a good product and I have no issues with it.
What needs improvement?
I'd like to see some instructional videos as opposed to documentation. It would be helpful for beginners and start-up companies.
For how long have I used the solution?
I've been using this solution for a couple of months.
What do I think about the stability of the solution?
This solution is stable.
What other advice do I have?
It's worth giving this product a shot and testing it out because it's free and community based.
I would rate the community version a 10 out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Works with 51-200 employees
VPN has allowed me to deploy applications just for the organization and not to public servers.
Pros and Cons
- "The ability to create a VPN allows me to monitor branch offices from a central location."
- "A way to clean squid cache from the GUI."
How has it helped my organization?
VPN has allowed me to deploy applications just for the organization and not to public servers.
What is most valuable?
The ability to create a VPN allows me to monitor branch offices from a central location.
What needs improvement?
A way to clean squid cache from the GUI.
What do I think about the stability of the solution?
Not at all.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Engineer at a tech services company with 51-200 employees
It supports multiple ISP's, making it good for implementation, but it doesn't allow FTP.
Valuable Features
This product supports multiple ISP's, so it's good for implementation.
Improvements to My Organization
It's made us more productive.
Room for Improvement
FTP was not allowed, and it didn't indicate during set up whether FTP was to be allowed or disabled.
Use of Solution
I've used it for about one year.
Stability Issues
The stability is good.
Scalability Issues
The stability is good.
Customer Service and Technical Support
The technical support is good.
Pricing, Setup Cost and Licensing
It's free.
Other Advice
All the other features are good, and with it being free, it is very attractive to the users.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Admin at a tech consulting company with 51-200 employees
The product is missing a graphic report implementation tool but performance, scalability and customization are valuable
What is most valuable?
Performance, cost effective, scalable, customizable
How has it helped my organization?
After switching from Cisco, Juniper, Astaro and Microsoft network response improved and more control of packet (for me, pfpacket technology is better than packet filter.)
What needs improvement?
Graphic report implementation tool (now possible with extra software)
For how long have I used the solution?
5+ years.
What do I think about the scalability of the solution?
No, perfect scalability from 20 to 500 users
Which solution did I use previously and why did I switch?
Cisco, Microsoft and when TMG progressively died it was necessary to switch to unix technology, many corporations require low budget and high performance.
How was the initial setup?
The initial approach is very complex because of the multiple functions, but after a short learning curve it is able to handle the standard functions.
What about the implementation team?
In my case, I buy network appliance from Lanner Inc. ltd (watchguard supplier) and deploy the image depending on the desired size and functionality required by the customer.
What's my experience with pricing, setup cost, and licensing?
Identify the most suitable hardware for the required size.
Which other solutions did I evaluate?
Yes, Astaro and PaloAlto plus Juniper, but the renewal planes (AV, UTM, etc.) are very expensive.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Buyer's Guide
Download our free Netgate pfSense Report and get advice and tips from experienced pros
sharing their opinions.
Updated: May 2025
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Can any one have experienced to deploy Pfsense on Hyper-V ... I am planning to deploy this scenario.