We just did not like its QoS interface.
Managing Director at a comms service provider with 51-200 employees
Setup was straightforward; the interface is self-explanatory. We did not like its QoS interface.
What needs improvement?
For how long have I used the solution?
We tested the solution for a very short period (one week), to compare it to Zeroshell. The idea was to decide which one to use. Our main focus was QoS.
What was my experience with deployment of the solution?
No issues to deploy PFSense; it was straight forward.
Which solution did I use previously and why did I switch?
PFSense sounded like the de-facto standard for simple SOHO solutions. We just did not like its QoS interface. For us, it seemed very "rigid" compared to Zeroshell. So we went back to Zeroshell because we considered that its QoS interface had much more flexibility and its latest version now even included nDPI too.
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Netgate pfSense
May 2025

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How was the initial setup?
Initial setup was very straightforward; the interface is very self-explanatory.
What about the implementation team?
Implementation was done in-house.
Which other solutions did I evaluate?
We also evaluated Zeroshell.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

System Administrator at a tech services company with 1-10 employees
The load-balancer function support multiple servers, load balancing two gateways on the same tier. However, the firewall could be improved.
Valuable Features:
The features I've found most valuable are--
- Proxy server (to filter traffic, act as intermediary between our server and our client, and analyze and load-balance traffic)
- Load balancer (support multiple servers, load balances two gateways on the same tier)
- Hot spot (with captive portal, forces authentication or click-through for network access)
Improvements to My Organization:
It's provided us with a fair internet speed for all users. We're also able to control web contents of our users.
Room for Improvement:
The firewall feature could be improved.
Deployment Issues:
We had no issues with deployment.
Stability Issues:
We had no issues with instability.
Scalability Issues:
We were able to scale just fine.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Updated: May 2025
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