We use the tool to run VMs and to replace SQL with errors.
Senior Network Support Specialist at a educational organization with 5,001-10,000 employees
Easy to use, easy to upgrade, and has an excellent support team
Pros and Cons
- "The most valuable feature is the solution's ease of upgrading."
- "The name of the solutions offered by Nutanix does not indicate what the tool does."
What is our primary use case?
How has it helped my organization?
Our organization can save a lot of space because of the product. We used to have a couple of racks of equipment, and now we have only half a rack.
What is most valuable?
The most valuable feature is the solution's ease of upgrading. We can upgrade everything on one screen with Life Cycle Manager.
What needs improvement?
The product should improve its naming convention. The name of the solutions offered by Nutanix does not indicate what the tool does.
Buyer's Guide
Nutanix Cloud Infrastructure (NCI)
June 2025

Learn what your peers think about Nutanix Cloud Infrastructure (NCI). Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
861,524 professionals have used our research since 2012.
For how long have I used the solution?
I have been using the solution for six years.
What do I think about the stability of the solution?
The solution’s stability has been really good. I haven't had any problems so far. Anytime there is a problem, it is invisible to the customer because everything continues to run on another node.
What do I think about the scalability of the solution?
The product’s scalability is seamless. We have around 200 VMs running on our Nutanix cluster.
How are customer service and support?
I faced a hard drive failure when I was doing an upgrade. It was two o’clock in the morning, and I was worried because there was a mission-critical task, and the clusters and the nodes were not coming up. It took me three hours to figure things out, but the support person fixed everything in 30 minutes. So from now on, anytime I have a problem, I put in a work order and let the support team take care of it.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Previously, we used Hyper-V. We switched to Nutanix because of its simplicity. Nutanix is simple and easy to learn.
What about the implementation team?
Nutanix professionals visited us, asked about our preferences, and set up the solution. It was a great experience.
What was our ROI?
The solution helps us save 10 to 20 percent more money than other products.
Which other solutions did I evaluate?
We evaluated other hyper-converged solutions like Dell but chose Nutanix because we already used Nutanix’s AHV and hardware.
What other advice do I have?
Apart from saving money, the product gives us peace of mind.
NCI made a big positive impact on our business-critical workloads. Our team is comfortable working with NCI because of its ease of use. With Life Cycle Manager, all our equipment stays up to date.
NCI saved us money because we don’t have to pay separate license fees for each separate piece. NCI helped consolidate the work to one person and free up our staff for other projects.
People will not regret choosing Nutanix, especially if they come from a more complex environment. The product will give them peace of mind and less headache.
Overall, I rate the solution a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Senior Consultant at MIT ESP
Offers a user-friendly unified platform for managing our databases, but the functionality has room for improvement
Pros and Cons
- "The scalability, performance, and licensing model are the most valuable features."
- "The licensing cost could be lower."
What is our primary use case?
We utilize Nutanix Cloud Infrastructure for customers who intend to replace their VMware environment infrastructure.
How has it helped my organization?
Nutanix Cloud Infrastructure offers a user-friendly unified platform for managing our databases. Prism Central enables us to oversee multiple systems through a single interface, making it convenient for administrators to learn.
Nutanix Cloud Infrastructure's clustering features aid in minimizing downtime by incorporating redundancy factors, such as the capacity to accommodate a certain number of node failures.
Nutanix Cloud Infrastructure has helped improve our customers' organizations by reducing the cost of ownership in cases where a customer does not want to depend on a VMware environment due to having non-VMware environments that are not supported.
Nutanix Cloud Infrastructure has helped our clients consolidate their applications by migrating from VMware to their platform, which is beneficial. Additionally, there has been an increase in the number of nodes. The consolidation is important for our clients because it is a part of their expansion roadmap.
Nutanix Cloud Infrastructure offers a variety of cloud operating models across on-premises environments, which are important for our customers because they reduce their CapEx costs.
What is most valuable?
The scalability, performance, and licensing model are the most valuable features.
What needs improvement?
Although Nutanix Cloud Infrastructure is adding features that can enhance the solution, there is still room for improvement in terms of functionality.
The licensing cost could be lower.
For how long have I used the solution?
I have been using Nutanix Cloud Infrastructure for four years.
What do I think about the stability of the solution?
Nutanix Cloud Infrastructure is stable.
What do I think about the scalability of the solution?
Scaling Nutanix Cloud Infrastructure is easy. To scale, we just need to add the node and expand our cluster.
How are customer service and support?
The technical support is good.
Which solution did I use previously and why did I switch?
Our customers previously used VMware but switched to Nutanix Cloud Infrastructure because they desired to consolidate their environment.
What was our ROI?
Our customers experience a return on investment by consolidating their server storage networks and benefiting from increased performance.
What's my experience with pricing, setup cost, and licensing?
The overall cost depends on the contract of each customer and the discounts they have, but the price for the three-tier architecture can be slightly lower.
The license cost increases based on the log capacity.
What other advice do I have?
I give Nutanix Cloud Infrastructure a seven out of ten.
The reason our customers choose Nutanix Cloud Infrastructure is that the total cost of ownership is lower compared to implementing a traditional three-tier architecture.
Nutanix Cloud Infrastructure is deployed in one primary location and is easy to maintain.
Nutanix Cloud Infrastructure is a viable alternative to VMware. If the price is suitable for an organization, they can consider implementing this solution.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Nutanix Cloud Infrastructure (NCI)
June 2025

Learn what your peers think about Nutanix Cloud Infrastructure (NCI). Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
861,524 professionals have used our research since 2012.
IT Infrastructure Architect at a financial services firm with 5,001-10,000 employees
Provides good stability and flexibility for VDI and server utilization
Pros and Cons
- "Nutanix Cloud Infrastructure's most valuable features are all the cloud facilities or benefits it provides for my data center."
- "Nutanix Cloud Infrastructure's cloud platform management software could be improved so that I can manage my load between the cloud and on-premises."
What is our primary use case?
We use Nutanix Cloud Infrastructure for VDI, SuperMicro servers, hypervisors, and server utilization. We do have another use case in a production environment.
How has it helped my organization?
Nutanix Cloud Infrastructure is an evolution of technology because it simplifies everything. It mitigates the operation risk because you don't have people handling storage, and you don't have to have storage solutions. It makes everything easier for the administrator and the company, not just because of risk but for stability. Our mission-critical applications are doing their best, running on this platform.
Nutanix Cloud Infrastructure is an evolution of technology because it simplifies everything. It mitigates the operation risk because you don't have people handling storage, and you don't have to have storage solutions. It makes everything easier for the administrator and the company, not just because of risk but for stability. Our mission-critical applications are doing their best to run on this platform.
Nutanix Cloud Infrastructure helped our organization save time and cost. You can save time using this technology because it simplifies everything, including the process and the deployment. When I moved to NCI, I got rid of the SAN infrastructure or the storage network, which was very expensive. As a result, my whole team can do a better job now because they can focus on other things instead of managing the storage network
What is most valuable?
Nutanix Cloud Infrastructure's most valuable features are all the cloud facilities or benefits it provides for my data center. Everything that I do in the cloud, I can virtually do in my own data center. NCI provides other benefits like elasticity, upgrading, expanding the cluster, and growing the cluster. Since NCI is non-disruptive, we don't have any downtime when we add new nodes. Nutanix Cloud Infrastructure's stability and flexibility are just awesome.
What needs improvement?
Nutanix Cloud Infrastructure's cloud platform management software could be improved so that I can manage my load between the cloud and on-premises.
For how long have I used the solution?
I have been using Nutanix Cloud Infrastructure for five years.
What do I think about the stability of the solution?
Nutanix Cloud Infrastructure’s stability is awesome. Stability is one of the things that we appreciate more in Nutanix Cloud Infrastructure, as we don't have any downtime with the solution.
What do I think about the scalability of the solution?
In our current environment, where we use NCI, we have seven clusters. Most of them are four to seven nodes, and the one we use for VDI is three nodes.
How are customer service and support?
Nutanix Cloud Infrastructure’s customer support is great.
How would you rate customer service and support?
Positive
What was our ROI?
We have seen a return on investment with Nutanix Cloud Infrastructure regarding availability, support with response time and knowledge, and peace of mind.
What's my experience with pricing, setup cost, and licensing?
Nutanix Cloud Infrastructure's pricing is higher now. I think Nutanix is trying to make the whole ecosystem look simple.
Which other solutions did I evaluate?
Before choosing Nutanix Cloud Infrastructure, we evaluated other options like Cisco HyperFlex and VxRail VMware. We chose NCI over the others because it is cloud native. Unlike other solutions that bring software from other places and can't handle storage, Nutanix is a whole ecosystem.
What other advice do I have?
Overall, I rate Nutanix Cloud Infrastructure a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Infrastructure Manager at a construction company with 501-1,000 employees
Excellent stability, saves money, and clones systems with ease
Pros and Cons
- "It is very easy to clone systems using the solution."
- "The product requires a lot of resources."
What is our primary use case?
We host our healthcare customers’ servers using the solution.
How has it helped my organization?
Previously, we used three-tier architecture. Now, we have everything on one platform. With Life Cycle Manager, we do not face any downtime during updates.
What is most valuable?
HCI and DR are very valuable to us. It is very easy to clone systems using the solution.
What needs improvement?
The product requires a lot of resources. We have to assign a lot of resources to the servers.
For how long have I used the solution?
I have been using the solution for the last seven years.
What do I think about the stability of the solution?
The solution’s stability is excellent.
What do I think about the scalability of the solution?
The product’s scalability is very good.
How are customer service and support?
Whenever we call the support team, there is an SME present on the call. They resolve our issues instantly.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Previously we used VMware and Hyper-V. We switched the solution because Nutanix’s support is excellent.
How was the initial setup?
The initial setup was straightforward.
What about the implementation team?
A Nutanix engineer was present on-site during the deployment.
What was our ROI?
We saved money when we moved our cloud servers to on-premise.
What's my experience with pricing, setup cost, and licensing?
The product’s licensing fee is moderately expensive.
What other advice do I have?
My organization is the first company to deploy Nutanix in India. We deployed the solution in Gujarat, Sacramento, and Texas. The solution has beautiful architecture.
Our customers are from the healthcare industry, and they cannot afford to have downtime. With Nutanix’s robust solution, we never face any downtime. Everything we need is available within Nutanix. We do not need to buy any other product.
Previously, most of our workload was on Azure and AWS. Now we have a hybrid setup. We save a lot of money. We use around 4000 VMs in our data center. Upgrading hosts have to be done manually in VMware. Nutanix helps us a lot from a management perspective.
People planning to buy the product should evaluate their expenses in the current infrastructure and understand how much they will save from implementing the solution.
Overall, I rate the solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Manager at Q4 Fuel
Serious reliability and stability across the entire system makes for ROI
Pros and Cons
- "One major thing that comes up again and again is stability. Our downtime is literally based on hardware upgrades that need to be done. Acropolis is very, very user friendly. You don't have to physically have a super IT guy to manage the system. You can actually give it to a younger guy to manage and there won't be problems. And if he makes a mistake, it's very, very easy to fall back and sort out the mistake."
- "In terms of what I would like to see improved, I would say the life cycle management. I don't know if it is because they changed to an LCM from the previous way of upgrading the hardware or software but sometimes it feels that it needs a wizard that says, "Check this, check this," telling you your options. The only thing that's a bit frustrating for me is the life cycle management interface. That's the only thing on the entire system that frustrates me."
What is our primary use case?
One of the components that we like about using Nutanix Acropolis AOS is its ability to interact with hardware. You don't have to go into different systems, all your locked files and everything for the hardware is directly available.
Our use cases are for data storage. We use the total Nutanix system in connection with Inuvika. We are busy phasing out all our work stations, where we basically go back to the principle of old bank terminals. When you boot up, you're going into the Inuvika environment, which runs five physical servers on the Nutanix. The accessibility of the performance and upgradeability of the system increase about five-fold where you don't have to upgrade workstation performance, you only add an additional Nutanix server node if you want to increase your performance on your users' workstations. An important feature for me that comes with a hypervisor, as well as the AOS in combination with everything, is the backup redundancy, as well as the encryption component on the server that we use quite extensively. Since we've installed Nutanix our downtime was about 40 minutes to an hour, and that was just to do a memory upgrade on the system.
How has it helped my organization?
In terms of how Nutanix Acropolis AOS has improved our organization, for starters, the one major thing that comes up again and again is stability. Our downtime is literally based on hardware upgrades that need to be done. Acropolis is very, very user friendly.
You don't have to physically have a super IT guy to manage the system. You can actually give it to a younger guy to manage and there won't be problems. And if he makes a mistake, it's very, very easy to fall back and sort out the mistake.
What is most valuable?
The features that I have found most valuable depend on the scenario. The nice thing with the Acropolis design is that in a specific situation where you've got either the problem or you need to adapt quickly in connection with the setup in the environment, they really work through everything.
The total solution is valuable, you can't split it up. The nice thing with the AOS, as well as basically the entire Nutanix system is that you are not time bound to increase your entire node or service setup. You can add additional nodes as time goes past. It's not like VMware, for example, where it looks like you've got a time period where you have to finish your entire setup, otherwise the upgrades and the newer hardware and that kind of stuff become a problem. Nutanix is very, very backwards compatible, as well as forwards compatible.
What needs improvement?
In terms of what I would like to see improved, I would say the life cycle management. I don't know if it is because they changed to an LCM from the previous way of upgrading the hardware or software but sometimes it feels that it needs a wizard that says, "Check this, check this," telling you your options. The only thing that's a bit frustrating for me is the life cycle management interface. That's the only thing on the entire system that frustrates me. I'm very, very happy with the other stuff.
For how long have I used the solution?
We've been using Nutanix Acropolis AOS for roughly four years now.
We are currently using the full setup of the system and it's very stable.
We are using the latest version. We update our system on the LTX every time a long sported version comes out and it's very stable.
We are running on-premise. We're running roughly 40 servers on it, which is a combination from Linux, our PBX system, Windows Operating Systems and additional data software that we've built on our own distro's on the system itself.
What do I think about the stability of the solution?
Nutanix Acropolis AOS is very stable.
Since we started it up, the only time that we had any problems on it or downtime, if I can put it that way, was literally to upgrade the memory. That's it.
In the last three years since it's been running, it was peace of mind. We didn't have any problems and even with Nutanix overseas, we had a faulty memory module and the system worked perfectly, and they sent us a new memory module. We sent the old memory module back and that process with Nutanix support was magnificent, zero frustrations.
What do I think about the scalability of the solution?
It is very scalable. We see the scalability in two places. Point number one for scalability, if we need additional hardware by installing an additional node, it's not painful at all. You just put in the node, you tell your Acropolis to find it, integrate it with the system, and everything operates seamlessly. It automatically balances all your virtual machines between all your nodes that you've got at that stage.
Additionally, I used it in our environment a lot as an additional backup for our remote sites. Where we basically have two Nutanix nodes on each remote site and because data in South Africa is very expensive we don't have a lot of bandwidth between our sites. So during the evenings, I replicate everything to our primary server setup that we've got and it works perfectly, no problems.
We have 6,000 units or servers. We are running currently from high performance users right through to just Word and Excel people. We are in the area of 250 users that are running on the system.
Nutanix is at the core of our business. So if the Nutanix falls over, our entire company will go offline.
At this stage it is not necessary to increase usage, but they're talking about opening additional branches, then we will be looking at another two or three nodes within the next two years.
How are customer service and support?
Technical support is excellent.
I'm thinking about the two situations that we had. One was the memory problem that we had, and this guy from America explained in detail everything that he did. How the testing principles worked, how the process operated and he put us in connection with all the correct people. The entire process in that case was extremely streamlined and extremely user friendly. Then our second scenario that we had was in connection with upgrade faults that I made, and they explained what happened and how to fix the problem. So yeah, they are excellent.
How was the initial setup?
The initial setup is straightforward.
In South Africa, we've got this saying for the test principle, keep it straight and simple. That is the principle that I followed with it.
Our deployment took us longer to get all the cabinets prepared for the servers or for the nodes than it actually took to set up the entire Nutanix system. I think it took us about half an hour to 45 minutes since we started, and we started installing our first VM on the system.
In the setup, there are literally two people responsible.
I am the IT manager and we've got my 2IC, and we're the only two that work with the servers on all six primary sites.
What about the implementation team?
We did it through Pinnacle Micro and the guy helped us extremely well and was extremely knowledgeable about the Nutanix product and the systems around it. They were extremely knowledgeable in the Nutanix environment and with the processes and risks that need to be assessed. It was an excellent experience and not only the fact that they actually came out and talked to us, it wasn't all over the telephone.
What was our ROI?
We were running a stand-alone service originally. So we saved a lot of money on hardware upgrades that we needed to do. We saved a lot of money on energy consumption. As you know, power or electricity in South Africa is getting extremely expensive. We are now running at about 20% of our original power consumption and that also includes cooling the server room, reduction on security (physical security not cyber security). So all those components played a major role in ROI. Except for our hardware upgrades and that kind of stuff, we've saved about 200,000 Rand.
What's my experience with pricing, setup cost, and licensing?
Our license is Rand based. I can't remember because we bought the license with other software as well. We did the licensing and it includes the support and everything over a five year basis.
Which other solutions did I evaluate?
We previously looked at VMware to build our hyperconverged environment. We started looking at costing and lifetime of products and it was quite shocking from my point of view. Because I feel a server must at least have the ability to run for five to seven years and then have scalability. And the thing with VMware is you've got quite a short shelf life on the setup. Meaning, you've got five years and if your system is not fully built, you start from scratch.
VMware versus Nutanix - number one, the cost is much lower with Nutanix. The hardware needed for operating the system is much cheaper and that played a major role in the choice that we made between Nutanix and VMware. The other major thing is the support that we got from the Pinnacle Micro guys. Actually, that's one of the major points why we made the choice for Nutanix. They were very, very intuitive with your company, they knew what we needed, what possibilities to look at, what risks to assess, that kind of stuff.
Before choosing Nutanix I also played with VMware's ESXi open source setup. I also played with Nutanix's open source setup. When we setup Nutanix, it was a lot more intuitive and a lot more user friendly, versus the setup from VMware, which is not bad either. I'm not saying it's a bad product, don't get me wrong. It's just different.
What other advice do I have?
The biggest lesson I learned from using Nutanix Acropolis AOS was that at the stage when we looked at it, Nutanix was still relatively young - so don't underestimate the underdog.
My advice to anyone considering Nutanix Acropolis AOS is that you won't go wrong. It's an easy, maintainable system, it's user friendly. They designed quite an excellent product and with the support and the knowledge from the guys, you're not going to have problems in setting up a system like Nutanix.
On a scale of one to ten, I would put Nutanix Acropolis AOS in the area of eight to nine.
It is so high because for starters, I have not really had problems with Nutanix at all in the greater picture. We've had one or two incidents, which were mostly from our side, except for the memory situation, which was hardware related and not software related. They were always before the schedule on turnaround time for repairs and getting everything sorted out and repaired and up and running. I know a big thing is that local suppliers play a big role in support of hardware and so forth, but we didn't have any problems right through the bank.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Co-Founder and Chief Executive Officer at VertitechIT
Expands as per our needs, works without any issues, and has a good price
Pros and Cons
- "It is less expensive than VMware products. It is also a little bit more flexible, but it really comes down to price for us."
- "The software-defined networking should be improved. It is quite substandard as compared to the VMware variant. The software-defined networking is quite limited, and we usually use other products to do that. We're aware that Nutanix is working on that and will be coming out with better solutions, and we can't wait because to do a fully software-defined architecture, the abstraction layer needs not only software-defined storage, which you have, but also the software-defined networking piece."
What is our primary use case?
We have a very large deployment of our own, and we also sell a fair amount of it to our clients.
We deliver VDI systems over this and other similar technologies. We only work with hospitals. This is all in healthcare. We've essentially created private CloudOp architecture that we sell to hospitals for specialized VDI environments, and this is the product that we use.
In terms of the version, we have very significant installations of it for our clients. It is part of a product and service for which we work with our clients. I would assume we have the latest versions.
What is most valuable?
It is less expensive than VMware products. It is also a little bit more flexible, but it really comes down to price for us.
What needs improvement?
The software-defined networking should be improved. It is quite substandard as compared to the VMware variant. The software-defined networking is quite limited, and we usually use other products to do that. We're aware that Nutanix is working on that and will be coming out with better solutions, and we can't wait because to do a fully software-defined architecture, the abstraction layer needs not only software-defined storage, which you have, but also the software-defined networking piece.
For how long have I used the solution?
We have been using this solution for about four or five years.
What do I think about the stability of the solution?
It is quite stable. We had no problems with it.
What do I think about the scalability of the solution?
So far, it hasn't been a problem for us. It is able to do all the expansions that we've needed.
How are customer service and support?
It is adequate. It is no better or worse than VMware's support.
How was the initial setup?
It was straightforward.
What about the implementation team?
We started with a combination of consultants and Nutanix's professional services group, but now, we're supporting it all internally.
What's my experience with pricing, setup cost, and licensing?
It is less expensive than the VMware alternative.
What other advice do I have?
You need to understand abstraction and virtualization properly to be able to deploy it properly. You should look at it as a real alternative to VMware.
I would rate it as an eight out of 10. It is less expensive than the VMware alternative. I wouldn't say it is better than the VMware alternative. If you consider VMware's software-defined networking piece, VMware has an advantage, but its cost is significantly less. For that reason, I would give it a high rating.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Stable and scalable solution for an HCI platform
Pros and Cons
- "One of the most valuable features is how well this solution performs. It's stable, aside from some patch issues, but it's great from a virtualization and scalability perspective."
- "The patch updates of Nutanix Acropolis could be improved. I'm work on the corporate side, but I get feedback from our IT team that patch updates and other updates are taking a significantly longer time. This definitely needs to be resolved. We are in discussion with Nutanix regarding certain configuration issues we are having, so maybe something can be changed to ease these patch updates."
What is our primary use case?
Our primary use case is for moving to HCI architecture. We have plenty of applications which are mainly homegrown in a LAMP environment. We were looking into restructuring our DC and DR environment and moving from the Spark architecture to an Intel-based platform. We started with a sort of POC for some of those applications in the LAMP environment and moved them to HCI architecture, where they have been running for almost two years now. Now we want to move the rest of the applications into similar architecture so it can be auto-scaled. Since we are from a UPT industry, there are certain state-based and country-based regulations that limit our ability to move our data to the cloud. This is why we want an on-premises solution like Nutanix. Right now, Nutanix handles our virtualization and we use Dell for our servers.
How has it helped my organization?
This solution has helped my company move to HCI architecture.
What is most valuable?
One of the most valuable features is how well this solution performs. It's stable, aside from some patch issues, but it's great from a virtualization and scalability perspective.
What needs improvement?
The patch updates of Nutanix Acropolis could be improved. I'm work on the corporate side, but I get feedback from our IT team that patch updates and other updates are taking a significantly longer time. This definitely needs to be resolved. We are in discussion with Nutanix regarding certain configuration issues we are having, so maybe something can be changed to ease these patch updates.
For how long have I used the solution?
We have been using Nutanix Acropolis for almost one and a half years.
What do I think about the stability of the solution?
This solution is stable, which is one of the reasons why we are looking to move our entire set of applications into this architecture. There are a couple of issues in terms of patch updates, but overall, the performance is good. Our IT deployment and infrastructure management team is comprised of five or six people, one manager and mostly engineers.
What do I think about the scalability of the solution?
Since this solution is an HCI platform, it automatically scales. The only problem we are running into is that there is a significant amount of software licensing involved. There are approximately 500 to 1,000 people using this solution because one of our key CRM applications is running on it.
How are customer service and support?
Technical support is quite good. They are proactive and take initiative when it comes to resolving issues. In India, things like these are handled through local channel partners, so I believe that Nutanix support works hand-in-hand with the local channel partner to resolve our day-to-day issues.
How was the initial setup?
Installation is pretty straightforward. It was initially done by the vendor, but now we are adding more code and our in-house team handles those installations.
What about the implementation team?
We initially implemented through a vendor team.
What's my experience with pricing, setup cost, and licensing?
Our Nutanix license is for five years. There is a support arrangement there, but that aspect is more or less taken care of during the initial installation.
With HCI architecture, whenever we do any kind of auto scaling or scaling of servers and resources, there is a significant amount of software licensing involved. This is getting a bit problematic for us, so we are looking into some sort of private cloud appliance of Oracle PCA architecture. A lot of applications that we have—ERP as well as custom developed software—have Oracle as the back end. This means that, for HCI, the number of server codes we are using increases each time we add new applications. Oracle licenses are based on code, so the scaling we do significantly impacts our overall TCO.
What other advice do I have?
I rate this solution an eight out of ten. I recommend this solution to others, however, if you have Oracle Database or Oracle licensing in general, then you need to think about how many licenses will be required—based on that, your overall TCO may increase significantly. Otherwise, in terms of virtualization, scaling, etc., everything is fine.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Integration Manager at Gilat Satellite Networks
I can update the system with one click
Pros and Cons
- "One of the most valuable features is the One-Click Upgrade. When I need to update the system, I do it with one click. This product is amazing because everything is easy to manage, from network management to snapshots."
- "Nutanix needs to improve network features like Passthrough – SR-IOV. It could be improved by supporting SR-IOV, if they had that support, I would not have needed to implement the VMWare vSAN."
What is our primary use case?
My primary use case is to deliver cloud services. This is for our cloud infrastructure. Nutanix is deployed on-premises, but I have six locations that I manage remotely, so it's like they're cloud-based.
How has it helped my organization?
Nutanix has improved my company because it's 100% stable and the simplicity of management is amazing. It's my favorite product. We set it up here in Israel, then remote technicians in Africa just plug in the cables, start it up, and everything is running.
What is most valuable?
One of the most valuable features is the One-Click Upgrade. When I need to update the system, I do it with one click. This product is amazing because everything is easy to manage, from network management to snapshots.
What needs improvement?
Nutanix needs to improve network features like Passthrough – SR-IOV. It could be improved by supporting SR-IOV, if they had that support, I would not have needed to implement the VMWare vSAN.
SR-IOV give the ability for a VM to use the physical NIC as its own NIC with all the network featuers on that NIC.
For how long have I used the solution?
I have been using this solution for five years.
What do I think about the stability of the solution?
This solution is very stable. I'm 100% satisfied with the stability.
For maintenance, one person is enough. If you're looking at an IT environment, the same person who does the Active Directory can manage Nutanix as well. You don't need to hire a person who specializes in Nutanix.
What do I think about the scalability of the solution?
The scalability of this solution is linear. We have already done two or three scales in two of our locations. We just send two nodes to each location, they connect it, we run Auto-discover, and boom, it's configured.
At my company, there are many people using our cloud products running on Nutanix. In Ghana there are more than 10,000 users; in Uganda, it's around 30,000 people; in Israel, it's about 200 people; but in London, there are around 20 million people using it. Because we provide cloud services to mobile network operators, each mobile network operator has millions of users and to manage the traffic, we use Nutanix.
Currently, we have five clusters, twenty-four nodes, and we have plans to increase next year.
How are customer service and support?
I have a direct phone number that I call and someone immediately answers—you can't get better support than this. I've never needed real support, only clarification on how to use it better. For example, we wanted to do an upgrade and we were on an old version in one of the clusters, so we contacted them for guidance. There were a few steps on the upgrade, so we asked to make sure we were doing it correctly. We got an immediate answer, ran the upgrade, and everything was okay. Their support is great.
How was the initial setup?
The initial setup is very simple. You turn on the servers, enter the IP configuration, and that's it. You're good to go. The whole deployment—fixing the cables, mounting the equipment under the rack, setting up the cluster—is simple and once the equipment is plugged in, it's up in 15 minutes.
What about the implementation team?
I implemented through an in-house team. I didn't need any external support. For deployment, I did it all by myself five years ago, but today there are two people to manage the full IT. These two people also run Nutanix.
What was our ROI?
I'm a telecom, so I don't see a direct ROI on the IT. I use Nutanix to run a product that brings me money, so the return on investment takes a few months. For example, I have to buy a server (VMware), pay out, I run some virtual machines to run the product, and from that income I calculate ROI. It's not regular IT, so you can't compare it with other scenarios.
What's my experience with pricing, setup cost, and licensing?
I purchase a license for this product every five years. At the beginning of our work, we purchased the Ultimate edition that included everything. Over the years, they developed some features that require licenses, like Nutanix Flow. But we keep purchasing our five-year license with all the features included.
Which other solutions did I evaluate?
I use VMware vSAN as well. I outsourced a team of five to help me configure the servers. I'm not sure if it's better or not because we just started the new cluster of VMware vSAN, but I needed to pay for their knowledge. One product that we are implementing requires the use of VMware. That one product is the reason why we implemented VMware.
What other advice do I have?
I would rate Nutanix Acropolis a ten out of ten. It's an amazing product. If you are looking into implementing Nutanix, I recommend going to their website (my.nutanix.com) and enjoying the information there.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: June 2025
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