OneSignal Reviews

We needed to send push notifications to our mobile applications, and OneSignal is a wonderful solution for that. After our initial demonstration and integrations, we realized we could use it for much more, so we started using it for in-app messaging functions, as well as doing some A/B testing on user communications.

We needed a robust system to send multiple notifications at a time, and we use OneSignal on a daily basis to send over 40 push notifications a day and 365 days a year without any issues and cater to all countries around the globe in all major languages.

A/B testing, push notifications, and in-app messaging are the best features OneSignal offers. They are very robust, and the segmentation feature along with efficient push notifications are all great.

I appreciate the segmentation features for their efficiency in allowing us to easily target based on various criteria such as geographical area, engagement level, and specific transactions. This capability enables our business to deliver personalized messages to our audience effectively.

I also value the intuitive and user-friendly interface of OneSignal, which makes it very easy to use for non-technical users, and technical users find it very easy to navigate, making the learning curve very smooth.

OneSignal has positively impacted our organization by increasing user engagement, increasing user retention, and increasing our brand awareness.

I would appreciate more design choices for in-apps, and I also think that more analytics would be beneficial.

I think OneSignal should have in-built and easy-to-use segmentation. If OneSignal develops in-built and easy-to-use segmentation, I would rate it a 10 out of 10.

I have been using OneSignal for about eight years, even in my previous organization.

In my experience, I have not experienced prolonged downtime with OneSignal.

OneSignal's scalability grows with the needs of my organization, so it is very scalable and expands with the growth of my organization and needs.

For the few times that I have had to reach out to OneSignal's customer support, they have been very proactive and responsive.

OneSignal has been an all-around better platform for our needs.

I believe OneSignal is the best option when it comes to push notifications. Their platform is top-notch for push notifications, their pricing model is fair, and their customer support is great. We have been using it for quite many years and are very happy, and I would recommend it to anyone who wants to build their push subscriber channel.

My team has been using OneSignal as a trial a few months ago.

We are trying OneSignal because we have some education programs with one of our partners, so we were thinking about maintaining a mail list. When we have new content created, we automatically send information to them. That's where we were trying to explore such products in the market, and this is when we met OneSignal.

Whenever we create something, we build a notification pipeline, and for a registered email list, we can send the message to them.

I tried the email list features of OneSignal; that was the thing that attracted us.

We were trying to trigger the automated message to the user's email by some integration with OneSignal. For example, in our education campaign, when the user submits a survey after they finish a course, we would expect that some message would automatically be triggered and sent to their email.

We were trying a few solutions in the market to see which one would assist us, and this is a very useful feature. Especially, the email content and template are supposed to be managed by the product designer rather than the engineers. We want to reduce the work effort for their integration effort.

If we adapt to it, this is definitely a very useful tool because we can save at least two to three weeks of engineer effort in designing such features, such as the automated email. It also provides the dashboard for the product owners to design the message templates. That would be super helpful.

For the product itself, I would say it's well-structured, but eventually, we didn't go for it because the engineering team suggested that we can use AI to automatically create such features. Even as a product designer, I was not too much engaged in that process anymore because they used an AI-generated message to send to the mail list, and the feature was also assisted. So that's why eventually we went with in-house solutions rather than adopting OneSignal.

To be honest, our company would not consider using a third party for this feature anymore. But when it specifically comes to OneSignal, I would suggest adding some AI-assisted message generation features. I'm not sure if recently they have such features or not. The point is that we don't want to always stick with static messages sent to different users. We are expecting that sometimes, if you want to engage users more, the message sent to a specific user would be hooked up with the context of their history, their condition, their profile, and highly dynamic and optimized by their personal information. All these things can be assembled together, possibly assisted by AI, to make it even better and more vivid.

Because I haven't found any special features from this platform, as there are other similar platforms online for such features. The gap from making it even better is what I just mentioned. Maybe we can have an AI-drafted message to adapt more to the user's specific case rather than a general message.

I haven't found any AI-related features from this platform, but maybe I'm wrong and they added it recently; however, I didn't find it.

I've been working as a Product Owner and UI Designer for almost ten years.

When I was using OneSignal, I didn't find any problem. But I have no idea about the situation when scaling it out, because when we were using it, we were in the POC phase. I can't comment on scale-out situations.

During the POC, if there's not too much concurrency, I would say the service itself is stable. But I can't comment on the case of scaling out.

When I was using OneSignal, I didn't find any problem. But I have no idea about the situation when scaling it out, because when we were using it, we were in the POC phase. I can't comment on scale-out situations.

During the POC, if there's not too much concurrency, I would say the service itself is stable. But I can't comment on the case of scaling out.

I haven't had the experience of contacting OneSignal's support team. We were just reading the documents as engineers.

Our engineering team was trying to directly use AWS SNS service to build a solution by themselves.

As I mentioned, AWS SNS was the previous solution we considered.

If your organization does not have a quick solution for managing a mail list or push notifications, this service is definitely worth a try. It can save you engineering effort. I would rate this product a seven out of ten.