What is our primary use case?
OneSignal is well suited for mobile app owners who want to maintain stronger connections with their user base by sending push notifications and in-app messages.
We needed to send push notifications to our users on our mobile applications, and OneSignal proved to be a wonderful solution for that. After our initial demonstration and integrations, we realized we could use it for much more, so we started using it for in-app messaging functions as well as conducting A/B testing on user communication.
OneSignal is a robust system that helps send multiple notifications at once. We use it on a daily basis to send over 60 push notifications throughout the year without any issues and cater to all countries around the globe in major languages.
What is most valuable?
The best features OneSignal offers include in-app messaging, push notifications, A/B testing, sending instant notifications without any delay, and providing all necessary features for testing.
All of these features are very helpful, especially when we want to send instant notifications without any delay.
OneSignal has positively impacted my organization by reducing CAC by 40%, increasing our conversion rate to 30%, and increasing our retention rate to 43.5%.
OneSignal helped us achieve these improvements in CAC, conversion, and retention by allowing us to grow the number of subscribers in a short time, making it easy for us to send our news and offers instantly, driving more website traffic and increasing sales.
What needs improvement?
OneSignal can be improved by making it easier to create more automations and flows.
I wish it were easier to create more automations and flows, and I believe they should develop features a bit faster according to user requirements.
For how long have I used the solution?
I have been using OneSignal for five years.
Buyer's Guide
OneSignal
March 2026
Learn what your peers think about OneSignal. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
886,174 professionals have used our research since 2012.
How are customer service and support?
OneSignal is highly cost-effective, a great system to handle huge volumes, and has great customer support.
OneSignal's platform is top-notch for push notifications, their pricing model is fair, and their customer support is excellent.
Which solution did I use previously and why did I switch?
OneSignal is an all-round better platform than any other tool I have used, and I am very happy we made the migration from PushOwl to OneSignal.
How was the initial setup?
I chose a rating of nine out of ten because OneSignal can send push notifications to all major browsers and devices, it is lightning fast, and it is very easy to set up and integrate with third-party services seamlessly.
What was our ROI?
I have seen a return on investment as OneSignal has allowed us to grow the number of subscribers in a short time organically, and we are able to send our news and offers instantly.
What's my experience with pricing, setup cost, and licensing?
OneSignal's pricing, setup cost, and licensing model is very cost-effective.
What other advice do I have?
I rate OneSignal a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
