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it_user486513 - PeerSpot reviewer
General Manager at a tech company with 51-200 employees
Vendor
Jul 28, 2016
The most valuable feature is security.

What is most valuable?

The most valuable feature is security; you do not lose information.

How has it helped my organization?

As a result of using the Oracle Database, users are confident that the information is correct. It doesn't get corrupted, it doesn't get lost, and you can always access it and find it. Before clients used the Database, they used spreadsheets and needed to do a lot of crosschecking between documents to see if operations were valid. After starting with the database and realizing that the information there is always correct, teams start to be more productive, since they don’t have to spend that time crosschecking.

For how long have I used the solution?

We've been using it for more than ten years and it really works well.

What do I think about the stability of the solution?

It never crashes, so we can have it running for months. It's amazing for the customer because they don't even know it's running. After some time, they forget that there is a database behind them.

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Oracle Database
January 2026
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What do I think about the scalability of the solution?

We have clients that started with one user and now are running up to 200 users. It’s the same version with bigger hardware. It’s amazing the way the database can scale.

How are customer service and support?

Usually response is very good. We have had to escalate issues a few times, but normally it’s fixable.

How was the initial setup?

It doesn't matter which version you are using or how you deploy it. It will have the same scripts and the same configuration, regardless of size and complexity.

Which other solutions did I evaluate?

We have compared it with Microsoft and IBM, and this is a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. ISV
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it_user486543 - PeerSpot reviewer
Systems Engineer, Crew Escape & Life Support F35 Lightning Ii at a tech company with 10,001+ employees
Real User
Jul 28, 2016
It has been stable. We don’t have much downtime.

Improvements to My Organization

It helps us to manage and run the company.

Room for Improvement

As a developer, I use the reporting side. We need a better reporting tool with some kind of data warehouse capability. We are happy with the product, though, and are just looking for new features. Most of the time we end up using any additional features they provide.

Use of Solution

We have used the product for twelve years.

Stability Issues

It has been stable for all of our twelve years of use. We don’t have much downtime. The product is really good.

Scalability Issues

It meets our scalability requirements right now.

Customer Service and Technical Support

We are quite happy with the support we get.

Initial Setup

We haven’t experienced any problems regarding product upgrades. We follow a very systematic approach so that we don’t have downtime.

Other Advice

We are a big company, and we are satisfied. I think it is a good product. I would give it an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Oracle Database
January 2026
Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,114 professionals have used our research since 2012.
it_user486582 - PeerSpot reviewer
Senior ERP Developer at a university with 1,001-5,000 employees
Vendor
Jul 28, 2016
We have our students, HR, payroll and financial all in one database.

Valuable Features

You can do just about anything with Oracle Database.

Improvements to My Organization

We use it for everything. We have our students, HR, payroll and financial all in one database.

Room for Improvement

We use a third party software called illusion banner on top of the customization that we have, so we wait for their improvements or do customization ourselves.

Use of Solution

I have been using the product for 14 years. I started with Oracle 7.

Stability Issues

I have never had an issue with stability.

Scalability Issues

It needs to be scaled based on how you're using the app.

Customer Service and Technical Support

I have reported few bugs. They do good job, and there are often solutions available on the Internet.

Initial Setup

We have downtime during upgrades that can last from hours to days. The last database update took two or three days.

Other Advice

All I can say is to trust Oracle. I would rate it a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user516453 - PeerSpot reviewer
it_user516453Works at a tech company with 10,001+ employees
Real User

ok great, you are using best of breed RDBMS technology

it_user486525 - PeerSpot reviewer
Sr. Oracle Developer at a tech services company with 51-200 employees
Consultant
Jul 27, 2016
Helps you store and root through data as fast as possible.

Valuable Features

Oracle Database helps you store and root through data as fast as possible, which is really valuable to our organization. In addition, while I can do everything I would like to with the product, if there is something that is not possible in the current version, you can build your own features.

Improvements to My Organization

The expansiveness of the Oracle Database has been beneficial. You can find more than you could ever think of in the product, which increases business efficiencies by returning information to you quickly and allowing you to do work in the database that you would otherwise have to do in a different application.

Room for Improvement

The product could have more persistent data types, like Boolean and the simple features in MySQL and most databases.

Stability Issues

It is so stable that I have this mantra: “If you have not crushed the server you have not been trying hard enough.” I have not crushed it in a long while. It is really stable.

Scalability Issues

It scales very well.

Customer Service and Technical Support

It is pretty good. They always ask the same questions about log files, so since we already know what they are going to be asking, it’s pretty fast. Most of the time they come up with solutions really quickly.

Other Advice

Do as much as you can in the database. It is the fastest product you can have, when working with data. The product is an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
it_user486549 - PeerSpot reviewer
President & Founder at a tech services company with 51-200 employees
Consultant
Jul 27, 2016
The most valuable feature is the high concurrency in terms of transactions.

Valuable Features:

The most valuable feature is the high concurrency in terms of transactions. The second most valuable feature is that from a diagnostic performance standpoint, I can tell exactly what is going on. It is really good at helping to solve problems.

Improvements to My Organization:

The organizational improvements go back to the high concurrency. There are a lot of database products out there, but it is difficult to have a lot of simultaneous actions from a business perspective in the database. They have to happen very fast, and Oracle just shines at that.

Room for Improvement:

I would like Oracle to instrument the CPU consumption of Oracle sessions. Right now I can tell how much CPU Oracle consumes, but I have no idea what it's doing when it's consuming the CPU. I can infer that, but I don't have the authority that I would like to when I speak about it.

Use of Solution:

We have been using the product since 1989.

Stability Issues:

It’s a software product, so there are some bugs. When I have issues, they tend to be from an unusual or intense workload that is stressing the system.

Scalability Issues:

It rocks. You can tweak Oracle so it will use up all available computing resources. That's powerful. That way, you can use your investment and your capacity.

Initial Setup:

You always have to be careful about stability when applying patches. A patch could fix one thing but hurt something else, so you really have to be conscientious and do your homework first.

Other Advice:

You need to get a good overall understanding before you drill down. There is too much to learn, so get a basic fundamental understanding and then let the problems guide you in learning more.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
DBA0225 - PeerSpot reviewer
DBA at a university
Real User
Jul 17, 2016
​Usability is the biggest value.

Valuable Features:

Usability is the biggest value of Oracle Database.

Improvements to My Organization:

Compared to the previous version, this version has really improved in terms of the speed.

Room for Improvement:

We want Oracle to specify the differences between the two versions, the former version and the newer version and how it is linked. 

Not only with one version differences but older versions as well since there are people who are using much older versions. If they are able to clarify what the difference is between the latest one and those older versions, and if they are able to offer us the easier method for the migration, then we would appreciate it.

Stability Issues:

Even if we encounter any problems, then there's a strong definition of how we are able to improve the situation and resolve the situation. We are able to do the backup beforehand by referring to those defined resolutions from the Oracle, and if we are able to have the two systems, then even if one fails, we are able to use the other one, so we are able to prevent problems.

Scalability Issues:

In comparison to other more simple structure databases, I consider the Oracle Database to be more scalable, as well as easiness to export from an external system.

Other Advice:

For people who are thinking about introducing Oracle Databases - they need to have knowledge beforehand about how to operate the databases in terms of security, and how to respond to the failures.


Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user480726 - PeerSpot reviewer
Analyst at a tech services company
Consultant
Jul 17, 2016
The reference information which is available is helpful if I encounter problems.

Valuable Features

There are many use cases for the Oracle Database and if I encounter any problems, there's information available which I can reference.

Improvements to My Organization

We are the ones who are developing the system and delivering it to our customers, so it does indirectly benefit our organization from this perspective. The fact that we are able to leverage the available information that I mentioned earlier, means we are able to make sure that development is successful.

Room for Improvement

The response speed of the support as well as lowering the price.

Stability Issues

In comparison with other commercial databases, it's more stable but there are many challenges that we feel should be corrected.

Scalability Issues

For us, there are not so many cases that require scalability.

Customer Service and Technical Support

I think it takes longer because we're in Japan and if we have a problem then we need to pass the information to the US and it takes them time to respond.

Initial Setup

Relatively speaking it's easy.

Other Advice

Oracle is the number one product I recommend as long as the customer has sufficient budget.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user516681 - PeerSpot reviewer
it_user516681Works at a tech company with 51-200 employees
Real User

I have been using Oracle for 20 years and it is by far the best database I know.

it_user480216 - PeerSpot reviewer
Developer at a tech services company
Consultant
Jul 15, 2016
The Japanese documentation is quite important for us.

Valuable Features:

I'm not using a lot of different Oracle Database functions, but for us, the fact that they have a documentation in Japanese is quite important. It's quite easy for us to find what we want to do. We wish that the community in the Japanese language would become more activate in the future.

Improvements to My Organization:

The benefit that we get from using the Oracle Database is the sense of security or the stability.

Room for Improvement:

Others would be better fit to answer this, but I hope that the product will improve in terms of usability (user-friendliness).

Stability Issues:

After the release we need to do a performance tuning, so we need to figure out what we can do for the visualization for the performance tuning. We wish that Oracle could offer this as a product so that we are able to easily start using it. 

Initial Setup:

No, but I was involved partially when we developed the environment of the Oracle Database. At that time I had the impression that it was not so difficult, it was rather smooth.

Other Solutions Considered:

We compared it to other competitors. In the end, the end-user is the one to select which product they want to use. What we can offer is that in terms of the security or in terms of the share, how many companies are using it, which big names are using the Oracle product?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Oracle Database Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Oracle Database Report and get advice and tips from experienced pros sharing their opinions.