Oracle Enterprise Manager Cloud Control Reviews and Pricing

it_user419211

Associate at a tech services company with 51-200 employees

Apr 21, 2016

The two most valuable features we've found are the email notifications and the live, real-time monitoring. It would be nice if there was a way to seamlessly clone the configurations.

What is most valuable?

In our experience, the two most valuable features we've found are the email notifications and the live, real-time monitoring. They really allow us to stay on top of things.

How has it helped my organization?

As contractors, we manage a whole bunch of different environments and servers. EM Cloud Control gives me a good way to look at everything in one snapshot and to stay on top of daily monitoring.

Another big thing is that it helps with the down time. Instead of having to wait for a user to report an issue, I get an email notification, and most times I can fix it before anybody even knows that something went down.

What needs improvement?

They're moving everything off of our currents servers into the cloud. It would be nice if there was a way to seamlessly clone the configurations onto Cloud Control and then into the new environment so that I don't have to reconfigure everything.

What was my experience with deployment of the solution?

We've had no issues with deployment.

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What do I think about the stability of the solution?

The stability is pretty good. Sometimes it runs slowly, but that may be due to our network. Generally, though, it's good. The downside is that there is a lot of configuration overhead to get it working the way you want.

What do I think about the scalability of the solution?

We only have one instance of it running. We're not so big that scalability is a concern.

How are customer service and support?

We've had a few issues, opened CRs, and had no trouble getting them resolved. So technical support has been good.

Which solution did I use previously and why did I switch?

We were using Grid Control and we switched as we didn't have a place to have just one dashboard with everything on it.

How was the initial setup?

The initial setup is not hard; it's just time-consuming.

What other advice do I have?

What it does, it does well, but it's so complex. There are a lot of quirks to get it to do what you want it to do. Do blackouts before you take anything down, because if you don't, you will get a gigantic shit storm.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user431790Database Administrator at a recruiting/HR firm

Report as inappropriate

May 4, 2016

good points! email notifications are minimizing DBA's stress.

it_user8583

Database Expert with 501-1,000 employees

Aug 13, 2013

EM12c - A Step Backwards?

Enterprise Manager Cloud Control 12c is mostly a better product than the 10g version we were using before. But I am getting really frustrated with the Explain Plan functionality.

A big part of my job is performance tuning and monitoring running SQL. And to do that you need a clear, quick, stable view of the query plan, along with all pertinent information, such as the total cost of the plan. in EM10g, we had that.

EM12c, though, is a huge step backwards.

Specifically:

1. When using the "Real Time: 15 sec refresh" function, every refresh shows the "Graphical" version of the Plan. You have to then switch to the "Tabular" version, if that's what you prefer.

2. The "Tabular" view in EM10g included a summary top line showing the total cost, total IO cost, total CPU cost, etc. This is no longer available in EM12c.

3. Previously, each node of the Plan was (if appropriate) a link back to the object referenced by that step of the plan. So if the optimizer had chosen an index lookup, you could click on the index name in the plan and go to the index definition page. Superb for deciding whether the optimizer had chosen a"good" or "bad" index. Now, in EM12c, there's no drill-down functionality in the Plan. One needs to open a separate tool to analyze table or index structures alongside the EM12c Plan page. This is a terrible step backwards.

4. Not a feature in 10g or 12c, but it would be nice to be able to set one's preferred view of the plan to "Graphical" or "Tabular" and for that view to remain, no matter what refresh setting is being used in View Data.

Unless I'm missing something obvious -- and please tell me if I am! -- Oracle have really messed up here. I'm surprised no-one else has spotted these as issues. Am I alone? Or have I really missed something in the configuration?

The ability to easily view and compare SQL Plans in EM10g was great. It should have been better in EM12c. But Oracle has made it worse. It's virtually unusable now. I have to go outside EM and use TOAD to get decent Plans now. Oracle - please re-instate the original functionality.

UPDATE: Oracle have confirmed that I'm not being dim and missing something obvious. The functionality that was there in OEM 10g and 11g has been 'designed away'! I've asked MOS to raise an enhancement request to put it back in.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Kanaga Manian

Lead Consultant Oracle Apps Dba at a tech vendor with 1,001-5,000 employees

Jan 27, 2024

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A monitoring solution that helps also to extract data from databases

Pros and Cons

"The solution helps database tuning through query ID and SQL ID; we can fine-tune skill parameters and gather information to enhance operational analysis and performance."

"Oracle Enterprise Manager Cloud Control needs to improve its GUI."

What is our primary use case?

I use the solution for monitoring purposes. So, by running the agents, we can connect to our client, extract data from the database, and facilitate work component integration within the enterprise.

What is most valuable?

The solution helps database tuning through query ID and SQL ID; we can fine-tune skill parameters and gather information to enhance operational analysis and performance.

What needs improvement?

Oracle Enterprise Manager Cloud Control needs to improve its GUI.

For how long have I used the solution?

I have been using the product for a year.

What do I think about the stability of the solution?

I rate the solution's stability a seven out of ten.

What do I think about the scalability of the solution?

I rate the tool's scalability a seven out of ten.

How was the initial setup?

Oracle Enterprise Manager Cloud Control's deployment was straightforward.

What's my experience with pricing, setup cost, and licensing?

The solution's pricing is fine.

What other advice do I have?

I rate the tool a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.