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OderoKennedy - PeerSpot reviewer
Enterprise Architect at Co-operative Bank of Kenya
Real User
Top 10
Offers easy integration with Microsoft 365, but the interface needs to be improved
Pros and Cons
  • "The entire solution operates online or on the cloud and this is a valuable feature of Oracle Fusion Cloud ERP."
  • "Oracle Fusion Cloud ERP's interface needs to be improved."

What is our primary use case?

I use Oracle Fusion Cloud ERP for HR operations. At our company, we also use the solution for software infrastructure and evaluation. Oracle Fusion Cloud ERP helps in team management by managing leaves. 

What is most valuable?

The entire solution operates online or on the cloud and this is a valuable feature of Oracle Fusion Cloud ERP. Due to the implementation of this solution, the HR system is entirely online in our organization, and anyone can apply for a leave remotely. Another vital feature is that it allows integration with Microsoft 365. 

What needs improvement?

Oracle Fusion Cloud ERP's interface needs to be improved. Report generation should be made easier. 

For how long have I used the solution?

I have been using the solution for a year now. 

Buyer's Guide
Oracle Fusion Cloud ERP
August 2025
Learn what your peers think about Oracle Fusion Cloud ERP. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

This solution is used frequently by about 9,000 users in our organization. I personally use it quite frequently for leave management and a few times a quarter for performance management. 

How are customer service and support?

I would rate the tech support an eight out of ten. For a few instances when we have raised an issue from our company, it has taken more than we expected to resolve it. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, an internal tool was used for HR management, and for staffing purposes, a SAP product was used. 

How was the initial setup?

I would rate the solution's initial setup a seven out of ten. At our company, we faced a couple of issues with the configuration during setup. The solution's deployment process took around six months. Three individuals are required to maintain the solution in our company. 

What about the implementation team?

A third-party team of three engineers, including a product engineer, project manager, and relationship manager, helped implement the solution. 

What was our ROI?

Our organization receives a better ROI from Oracle Fusion Cloud ERP than the previously used solutions. 

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing a five out of ten. 

What other advice do I have?

I would definitely recommend using Oracle Fusion Cloud ERP to other organizations who don't already have a similar internal solution. I would overall rate the solution a six out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Head - Finance Transformation (accountant at Contetra Private Limited
Real User
Top 20
Provides an excellent user interface and dashboard, but it is expensive and doesn’t enable customization
Pros and Cons
  • "The user interface is the best feature."
  • "The tool must enable users to customize the reports."

What is our primary use case?

The solution is primarily for finance and accounts. It's spread across multiple industries, including service, trading, and a bit of manufacturing.

How has it helped my organization?

The product brings a fair bit of accountability into the system. There are checks and balances. The maker-checker and workflow are in place. Certain transactions that require a bit of system-based controls, validations, and logic are enforced better. These are the reasons why I prefer the tool. The solution helps me organize things in procurement. Earlier, it used to be outside the books in Excel. About 30% to 35% of the data in Excel has come into the ERP. To that extent, the tool is automated.

What is most valuable?

The user interface is the best feature. The dashboards are good.

What needs improvement?

The ability to customize must be improved. The tool must enable users to customize the reports.

For how long have I used the solution?

I have been using the solution for 15 to 17 years.

What do I think about the stability of the solution?

I rate the tool’s stability a ten out of ten. There were no bugs. If we do not factor in a business scenario, it will be a problem. It is part of the business requirements.

What do I think about the scalability of the solution?

Almost 8000 employees use the solution in our organization. The vendor gave us a middleware area to customize. Technically, though it is a cloud solution, there is a middle layer. I rate the scalability a seven or eight out of ten.

How are customer service and support?

If a support person knows something the client needs, they must tell the client quickly. The support people keep trying, experimenting, and then come back to us with a solution. It is not professional. The technical partners are not competitive enough to give solutions within the accepted SLAs. They do their own experiments, take their time, and come back with a solution.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup was complex. An end user cannot do it. It can be best done by implementation or technical partners. I rate the ease of setup one out of ten. We must do a business study before implementation. The core implementation and installation took 24 days.

What about the implementation team?

We cannot implement the tool. We must have a partner to help us deploy the solution. The deployment is not that user-friendly.

What's my experience with pricing, setup cost, and licensing?

Only one out of ten businesses in India could afford the product. The tool’s price must be improved.

Which other solutions did I evaluate?

I prefer project management software like Jira over a project management module that is part of a larger software. A software dedicated to project management will give us more versatility and functionality. I have used Microsoft Dynamics before. Dynamics was very inferior to Oracle Fusion 20 years ago. Today, the gap has been substantially reduced.

What other advice do I have?

I would recommend the product because of its ability to customize and extract work. I will not recommend it because it is expensive. Overall, I rate the product a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Oracle Fusion Cloud ERP
August 2025
Learn what your peers think about Oracle Fusion Cloud ERP. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.
PR1 - PeerSpot reviewer
Senior Project Lead at Sierra-Cedar
Real User
Top 20
A fusion product that excels in multiple facets
Pros and Cons
  • "Oracle Fusion Cloud ERP has integrated the best features from various sources. For instance, it incorporates the strengths of HCM from PeopleSoft, PPM from another source and CRM from Salesforce."
  • "There are integration issues and a lack of flexibility within OIC. When integrating systems, the process feels rigid and linear."

What is our primary use case?

We use the solution mainly for our clients, particularly financial modules. It excels in procurement and offers coverage across all pillars of ERP functionality. The reporting system is particularly impressive. The OIS integration technology simplifies processes for our clients, making their lives easier. Oracle ERP Fusion Cloud is the best product available in terms of features and real-world usage.

What is most valuable?

Oracle Fusion Cloud ERP has integrated the best features from various sources. For instance, it incorporates the strengths of HCM from PeopleSoft, PPM from another source, and CRM from Salesforce. It is a fusion product that excels in multiple areas. With each quarterly release, Oracle adds new features based on client feedback and industry trends, enhancing performance and keeping ahead of competitors. This proactive approach ensures that Oracle Fusion Cloud ERP remains at the forefront of enterprise solutions.

What needs improvement?

There are integration issues and a lack of flexibility within OIC. When integrating systems, the process feels rigid and linear. There's an absence of points where interventions or adjustments can be made. This lack of flexibility makes pausing or deactivating specific steps difficult, impacting workflow efficiency. 

For how long have I used the solution?

I have been using Oracle Fusion Cloud ERP for seven years since 2016.


What do I think about the stability of the solution?

The product is stable except for minor issues.


What do I think about the scalability of the solution?

The solution’s scalability is good. However, there may be occasional issues, such as minor disruptions at year-end, which could potentially affect the product's performance or cause temporary slowdowns. Overall, scalability is a strong point of Oracle Fusion Cloud ERP.

How are customer service and support?


How was the initial setup?

The initial setup is easy. It has made life easier compared to other ERPs in the market. Oracle Fusion Cloud ERP offers features like spreadsheet loaders and integration tools that facilitate data migration from legacy systems to the new ERP version. These tools provide a plug-and-play interface, simplifying data input for functional and technical personnel. Earlier, It was a day-to-day job of inserting the data; migration was complex, and keeping track was difficult. Migration and tracking are streamlined with Fusion Cloud ERP, and tasks such as importing and exporting data are more straightforward. 

I would rate the initial setup a nine out of ten, where one is complex and ten is easy.

The availability of connectivity tools, learning resources, and Oracle MetaLink support greatly aids users during implementation. The supportive community, including the Oracle ERP community, provides valuable assistance.

What's my experience with pricing, setup cost, and licensing?

I'm not aware of the Oracle Fusion Cloud ERP pricing details because I don't have information about it before deployment.

Which other solutions did I evaluate?

We have been using ERP systems from the beginning, starting with PeopleSoft. Our clients and our foundation are rooted in PeopleSoft. Therefore, the cloud version is also our preferred choice. We are aligned with Oracle Fusion Cloud ERP.

What other advice do I have?

We continuously customize the solution to meet our needs, including generating reports with our company logo and catering to different business unit teams or regions. These customizations, whether on page layouts or other aspects, are seamlessly integrated into the cloud platform. I particularly appreciate the flexibility and ease of customization offered by Oracle Fusion Cloud ERP compared to other solutions like SAP or Workday. With cloud-based ERP, we can stay up-to-date with the latest upgrades without worrying about the complexities of managing custom code.

As a techno-functional consultant and integration specialist, I have extensive experience with Oracle Fusion Cloud ERP. We work to ensure technical accuracy and punctuality in our implementations, particularly on integrations with both on-premises systems and third-party applications. I have comprehensive knowledge of technical and functional aspects and a specialization in integration.

Overall, I rate the Oracle Fusion Cloud ERP solution a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Solution Architect at a financial services firm with 10,001+ employees
Real User
A core financial accounting system with good functionality
Pros and Cons
  • "The product has good functionality."
  • "We have had concerns about the security and flexibility of the application. The approach with Oracle ERP Cloud should be more holistic rather than user or computer-based."

What is our primary use case?

We are using a multi-tenanted cloud. ERP Cloud is a core financial accounting system. It is the backbone of all the financial reporting in our organization. We are moving more and more of our business that use legacy systems to Oracle.

What is most valuable?

The product has good functionality.

What needs improvement?

We have had concerns about the security and flexibility of the application. The approach with Oracle ERP Cloud should be more holistic rather than user or computer-based.

I would like to see a self-service solution around receivables. This exists with payables, but not with receivables.

Oracle has a mechanism to vote for new ideas, solutions, and features that should be introduced, however, it is like a black box. Your vote goes in, but nothing ever comes out of it. 

For how long have I used the solution?

I have been using Oracle ERP Cloud for seven years.

What do I think about the stability of the solution?

Oracle ERP Cloud is stable. After the first month when we went live, each month's closing period has been smooth and exactly as expected.

To maintain the solution, we have 70 people. Some of these are shared resources and not full-time staffing for Oracle alone. We handle multiple platforms and have a lot of data that travels through multiple systems that land in Oracle. You need people to manage what data they have actually pushed into Oracle and what data they have pushed out of Oracle. 

What do I think about the scalability of the solution?

The solution is scalable. We are underutilizing this product at the moment, so scalability is not an issue. The core number of users for this application would be approximately 300 including end users, system administrators, makers and checkers, supervisors, and people who control the chain management as part of the configurations.

Which solution did I use previously and why did I switch?

We have been using PeopleSoft. PeopleSoft was used for HCM and Core Financials. We have only migrated Core Financials to Oracle ERP Cloud.

How was the initial setup?

Because of the size of our data footprint, the initial setup was complex.

What about the implementation team?

Oracle Consulting assisted with providing solutions for certain designs in terms of architecture. The entire deployment, including moving from the previous solution and making all the configurations run smoothly, took two years.

What's my experience with pricing, setup cost, and licensing?

The pricing for Oracle ERP Cloud is on par with other top solutions. We are primarily a user-centric model of the transactional model in terms of what people do enter. This is centralized, so licensing costs for a user are not a concern in our case. 

We have a bundled five-year contract that includes technical support, and all features with no additional payment required.

What other advice do I have?

I would rate this solution an eight out of 10 overall.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior application manager at Tashid
Real User
Has good stability and provides valuable insights into business processes
Pros and Cons
  • "The product is cloud-based and offers comprehensive, end-to-end functionality."
  • "The solution could benefit from improvements in project management, project execution, and project costing, especially for industries like construction."

What is our primary use case?

Our enterprise clients use the platform to streamline their processes, particularly financial management. Large organizations find it essential for their ERP needs as it helps them manage various business operations efficiently.

What is most valuable?

The product is cloud-based and offers comprehensive, end-to-end functionality. It provides valuable control and insights from sourcing to payment, which is crucial for business operations.

What needs improvement?

The solution could benefit from improvements in project management, project execution, and project costing, especially for industries like construction. Although Oracle offers related products, they are not integrated within the ERP umbrella.

For how long have I used the solution?

I have been working with Oracle Fusion Cloud ERP since 2016.

What do I think about the stability of the solution?

The product has good stability. 

What do I think about the scalability of the solution?

The product is scalable. It can accommodate additional lines of business and entities, local or international. 

I rate the scalability a nine out of ten. 

How are customer service and support?

The technical support services are good. However, there is still room for improvement, especially in resolving bugs.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is not overly complicated, but it can take time to align with business requirements. The deployment duration depends on the size of the organization and its business lines. Generally, it takes a few months, ranging from three to ten months.

I rate the process around seven or eight.

What's my experience with pricing, setup cost, and licensing?

The solution is quite expensive. The licensing cost depends on the number of users and modules.

I rate the pricing a nine. 

What other advice do I have?

I rate Oracle Fusion Cloud ERP a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
RajK7 - PeerSpot reviewer
Architect at SoftClouds
Real User
Top 5
Deployed on the cloud ad is cost-effective for customers
Pros and Cons
  • "Oracle ERP Cloud is a well-established and well-known product that is cost-effective for the customer."
  • "If you go for the real-time process, the patch of work and the time to update the product will be too much."

What is most valuable?

Oracle ERP Cloud is a well-established and well-known product that is cost-effective for the customer. The most valuable feature of Oracle ERP Cloud is that it's a cloud-based solution. Oracle ERP Cloud is a very stable solution, and its cost of procurement is based on customer needs.

What needs improvement?

While loading the dump data, if you have to import more than ten MB of data, there is no specific application to do it directly. You have to find another mechanism to go with the ERP. If you go for the real-time process, the patch of work and the time to update the product will be too much.

For how long have I used the solution?

I have been using Oracle ERP Cloud for more than five to six years.

What do I think about the stability of the solution?

The solution remains stable for some initial years. As your business expands and you bring in other features, the solution's stability might change slightly.

What do I think about the scalability of the solution?

The solution is scalable, but there is a limitation in the files and data load when you go with the API.

How are customer service and support?

The solution's technical support is okay, but it's not the best. When we tell the technical support team about customization happening inside the product, they say it is out of Oracle support. It would be good if the technical support helps us even when customization happens.

How would you rate customer service and support?

Neutral

How was the initial setup?

The solution's installation is easy, and we get support from Oracle.

What was our ROI?

The solution's return on investment depends upon how the customer is budgeting and planning for the product. If the solution we provide is acceptable, customers are ready to spend on it. However, we have to justify the cost eventually.

What's my experience with pricing, setup cost, and licensing?

The solution is moderately priced, where it is neither expensive nor cheap.

What other advice do I have?

We are a service-based company. We offer customers CX platforms and CX solutions based on customer relationships. We tell our customers what kind of solution we will provide. Irrespective of reusability, cost, or effectiveness, the value the solution brings to the customer matters. We give customers a detailed business overview of our hands-on experience with Oracle products.

The solution's analytics capability is fine. Customers are looking forward to AI and machine learning functionalities. Oracle is already trying to incorporate an AI-based dashboard. If you want, you can go for the default existing application or customize the solution. Depending on the customer's needs, the solution may require continuous maintenance.

Overall, I rate the solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Divya Prakash - PeerSpot reviewer
Technical Architect at Hexaware Technologies Limited
Vendor
Top 20
Everything can be found in one place and it is all embedded in a single system
Pros and Cons
  • "The best part of Oracle ERP Cloud is that everything can be found in a single place."
  • "Oracle can make the system more stable which includes some changes as some of the use cases were not available in Oracle's systems and the element’s value needed to be defined."

What is our primary use case?

We are using ERP Cloud for all our models. This consists of all our finances, HR, CRM, and supply chain management. I particularly work for the SCM segment.

What is most valuable?

The best part of Oracle ERP Cloud is that everything can be found in a single place. We as an organization, have our finances planned, HR Code uploaded, time and labor, payroll, supply chain, and CRM embedded in the single system.

What needs improvement?

The solution is ever-evolving. Each quarter, the product and the system have new purchases, dependencies, and improvements. There is a constant need to stay alert about new updates and change whatever is updated according to the requirements. Most of the changes are odd and require no need to access from the user side. It isn’t a disadvantage but a part of the evolution of the product.

The additional features depend on the case. There is, however, always room for improvement. Oracle can make the system more stable which includes some changes as some of the use cases were not available in Oracle's systems and the element’s value needed to be defined. This is one of the limitations of Oracle ERP Cloud.

For how long have I used the solution?

I have worked with Oracle ERP Cloud for more than three years and my organization had Oracle ERP Cloud since the start.

What do I think about the stability of the solution?

The product is stable. However, some parts might be unstable, but it depends on each use.

How are customer service and support?

The product support from Oracle is good, but it could be better. I sometimes expect a quick response when I have a client on the other end. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy as it is provided by Oracle itself. The user configurations need to be done by technicians. The setup of the environment is easier as it is provided by Oracle.

The deployment requires our configuration. Therefore, based on the use case and configuration, the time isn’t fixed. In most of the projects, I have seen the same in six months. Moreover, Oracle ERP Cloud requires more configuration than deployment.

If we implement multiple modules, the number of people for deployment depends on the structure or work plan. For example, if you have to configure a complete system, and the time period is six months, it might require four to five people. But if the same is not defined, then it will take more people. It is challenging to decide how much human resources will be required. It depends on the case and the scenario.

In terms of maintenance, in the initial period, more effort and workforce are required. Once the system is stable, the number of people can be reduced. The maintenance depends on the structure of the organization. Some organizations have a central maintenance team that has four or five people who are responsible for maintaining or working on every model. Some organizations have specific teams working on specific modules. It majorly depends on the nature of the projects.

What's my experience with pricing, setup cost, and licensing?

The price is average compared to other vendors. The licensing is on a yearly basis depending on the subscription pattern. There are no extra costs apart from licensing.

What other advice do I have?

I recommend the product as it is good. If any organization is planning to use cloud-based ERP solutions, they can go for Oracle ERP Cloud as everything is in one place. I would rate the product an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Barış Ergün - PeerSpot reviewer
Development and Project Director at Athena IT Solutions
Real User
Top 5Leaderboard
More affordable than other competitor on-prem solutions and provides an advanced UI experience
Pros and Cons
  • "The solution is highly configurable"
  • "For economically weak countries, the solution's price appears expensive"

What is our primary use case?

Oracle Fusion Cloud ERP is used in inventory management, supply chain, purchasing and all HR processes. 

What is most valuable?

The solution is highly configurable. Oracle Fusion Cloud ERP is also more affordable than other competitor on-prem solutions and provides an advanced UI experience. 

Oracle Fusion Cloud ERP can support all types of core financial management tasks for our organization's customers. 

What needs improvement?

For economically weak countries, the solution's price appears expensive. 

For how long have I used the solution?

I have been using Oracle Fusion Cloud ERP since 2006. 

What do I think about the stability of the solution?

The solution is primarily stable, except for a few rare performance fluctuations. I have witnessed 95% stability in the solution. 

What do I think about the scalability of the solution?

The scalability of the solution depends upon the new legal entity definition and operation grid. The number of licensed users can be easily increased for the solution, so there are no obstacles with the scalability. 

How are customer service and support?

I would rate the tech support an eight out of ten. 

How would you rate customer service and support?

Positive

How was the initial setup?

The setup process of Oracle Fusion Cloud ERP is quite easy, especially when Oracle Functional Setup Manager is used. The implementation strategy depends upon the project dynamics because, in some cases in our company, we set up the solution module by module, but sometimes, as per the customer's expectation, all the modules are implemented centrally in one or more pilot entities before rollout. 

Depending on the scope of the project, 5 to 25 professionals might be needed to deploy Oracle Fusion Cloud ERP. Maintenance is not difficult, as general support and cloud customer connect channels are available for assistance. Sometimes, local support or maintenance services need to be procured from a consultancy. 

What was our ROI?

It's a cost-effective solution that can provide customers with a satisfying ROI. 

What's my experience with pricing, setup cost, and licensing?

The solution's pricing is reasonable in the global market but not in Turkey, which is mainly due to the country's poor economic condition. I believe the vendor should provide some flexibility with the minimum number of licenses or general discounts for the Turkish market and mid-sized companies. 

What other advice do I have?

The Oracle Transactional BI is being embedded with Oracle SaaS solutions by the vendor, so the product becomes highly configurable, and it meets the majority of our organization's reporting and decision-making requirements. 

Oracle Fusion Cloud ERP is highly configurable, and all the local requirements of our company's customers can be implemented easily. The solution also has sophisticated integration capabilities, so while adapting to regulations, it can be integrated with any government-authorized or legal third parties, helping our organization cover registration and local needs. 

The Oracle Fusion Cloud HCM holds AI and machine learning features which makes it a powerful HR solution. For instance, for recruitment and talent management, AI technology takes into account the interest of our organization's customers, but further development is needed. I believe the Generative AI features of Oracle Fusion Cloud HCM will be a promising feature differentiator when compared to other solutions. 

The innovation in the product, mobility, ease of implementation and customization, and local integration capabilities are some of the features that make a professional or organization choose Oracle Fusion Cloud ERP over the competitors. I would definitely recommend the solution to other users. I would overall rate the product an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Oracle Fusion Cloud ERP Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
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Buyer's Guide
Download our free Oracle Fusion Cloud ERP Report and get advice and tips from experienced pros sharing their opinions.