Try our new research platform with insights from 80,000+ expert users
Senior Business Intelligence Consultant at a transportation company with 11-50 employees
Real User
Oct 13, 2022
Rock solid, handles massive amounts of data quickly, and has a user-friendly interface for self-service BI
Pros and Cons
  • "Its robustness is most valuable. It can handle massive amounts of data quickly. If it's properly configured and tuned, it can handle massive amounts of data very quickly to produce results. That to me is the number one feature."
  • "One of the things that have been difficult with OBIEE during all the time that I've known it is that when something goes wrong, many times, the error messages are not specific, and you've got to spend a lot of time digging and digging and digging before you say, "Oh, okay. I figured out what it was." There should be more detailed error messages or troubleshooting messages."

What is our primary use case?

Most of the use cases were related to financial reporting, project management, and operations.

How has it helped my organization?

One of its main features, which is a feature in pretty much every enterprise product these days, is the ability to see a single source of truth (SSOT). It means that of all the different pieces of information in today's contemporary enterprise, you can identify one set of financials, one set of production data, one set of sales, and one set of marketing data, and you can call that the truth or the gold standard. Everybody who accesses the application can refer to the same truth. This is a major benefit of not only OBIEE but many other products, but OBIEE has been doing that for a long time. Being able to access multiple data sources, being able to pull them all together, and being able to establish the same information that everybody can refer to are some of its benefits.

What is most valuable?

Its robustness is most valuable. It can handle massive amounts of data quickly. If it's properly configured and tuned, it can handle massive amounts of data very quickly to produce results. That to me is the number one feature. Everything else after 10 years becomes like second nature. 

I find it user-friendly, but some people would argue this point. It's user-friendly in the sense that if you have someone who's properly trained, then it has a user-friendly interface for self-service BI. I used to do training on that product. For someone who is not properly trained, it's difficult. 

What needs improvement?

When they converted to OAC, they made some changes that were good and some that were not so good. In terms of room for improvement, there is nothing that's perfect. One of the things that have been difficult with OBIEE during all the time that I've known it is that when something goes wrong, many times, the error messages are not specific, and you've got to spend a lot of time digging and digging and digging before you say, "Oh, okay. I figured out what it was." There should be more detailed error messages or troubleshooting messages.

Buyer's Guide
Oracle OBIEE
January 2026
Learn what your peers think about Oracle OBIEE. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.

For how long have I used the solution?

I have been using this solution for 10 years.

What do I think about the stability of the solution?

It's generally rock solid. In fact, when I used to teach people, I used to say, "Don't worry, experiment. You can't break it." It can be broken, but most people with the access that they are given are not going to break it. I would rate it a 10 out of 10 in terms of stability.

What do I think about the scalability of the solution?

Its scalability is very good. It's definitely one of its features for the last several versions. In the last project, there were about a hundred users. I'm probably estimating high.

I definitely have plans to increase its usage because I'm getting certified and that's my experience. So, I would like more people to use it.

How are customer service and support?

I would rate them a 4 out of 5.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I primarily worked with Crystal Reports.

How was the initial setup?

It's complex to set up an entire installation, especially if someone has never done it before. You've got to know a lot of other things. You can't approach it cold and be easily or quickly successful.

What about the implementation team?

You can deploy it with one person. I've deployed an entire OBIEE installation entirely by myself. It's not recommended, and it's not the best way, but it can be done. I know, I've done it. To administer or manage it once it's in place, the ideal team would be at a minimum a three to four-person team. Some companies, when they say, "We need to put in BI, and we need people to do that," they're also, without saying it, asking for someone to set up a data warehouse, run ETL, build and maintain that, run the BI, build the interface, do the reports, and teach or train the employees, which is something I've done. In that kind of situation, you need a three or four-person team at minimum to distribute everything from the data warehouse work, ETL, report development, training, and so on. If the person you're asking to maintain the BI system is not asked to train users, you don't need that skill either. So, it can be done by one person. It depends on what the client desires and is expecting.

What was our ROI?

There is absolutely a return on investment with this.

What's my experience with pricing, setup cost, and licensing?

I have looked at its price, but I don't remember it. I would rate it a 4 out of 5 in terms of pricing.

Which other solutions did I evaluate?

Before going with OBIEE, I didn't evaluate other options. While using OBIEE over the last 10 years, I've evaluated several but not beforehand. The clients that engaged me already had made the choice and did the installation, or I did the installation for them.

What other advice do I have?

Talk to another company that had to put it in place and maintain it. Get the straight story from the people who deal with it every single day—not the CEO who signed the contract, not the vice president or CIO or CTO, not the people who signed the contract and then gave it to somebody else. You should talk to the actual people who put it in place and did it every day. 

If you want to put it in place, do not believe that you must hire someone who has used this product before. What I mean by that is that if someone has used similar tools and knows the basics of BI, SQL language, and so on, with a little bit of time and training, they can become proficient in OBIEE. It's complex but it's not impossible. You don't have to find someone who has used it before. People who have used other things can learn OBIEE. I do training on that product, and I can train them.

I would rate it a 9 out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1241061 - PeerSpot reviewer
Principal Business Intelligence Architect at a computer software company with 10,001+ employees
Real User
Jan 29, 2022
The centralized metadata model component is valuable, but it is very biased towards Oracle infrastructure
Pros and Cons
  • "The centralized metadata model component is most valuable."
  • "It is very biased towards Oracle infrastructure. One of the major red flags we have at the moment against Oracle is that it doesn't support deployment on other cloud providers. We're quite heavily vested in AWS as our infrastructure, and Oracle is yet to formally support deploying on those virtual infrastructure instances. That's quite disappointing, and it also cuts them out of over 70% of the market."

What is most valuable?

The centralized metadata model component is most valuable. 

What needs improvement?

We do like Oracle Visual Analyzer, but we do feel that it's quite immature in comparison to its competitors. There is still quite a lot of catch-up to be done, but it does still have some unique value add.

It is not very stable, and it is not consistently improved. There are a lot of gaps when it comes to design. The documentation and support from Oracle on the vision have been pretty bad over the last six years.

It is very biased towards Oracle infrastructure. One of the major red flags we have at the moment against Oracle is that it doesn't support deployment on other cloud providers. We're quite heavily vested in AWS as our infrastructure, and Oracle is yet to formally support deploying on those virtual infrastructure instances. That's quite disappointing, and it also cuts them out of over 70% of the market.

Its deployment is complicated in comparison to other solutions.

For how long have I used the solution?

I have probably been using it since 2005. 

We're using Oracle Analytics Server, which is the latest version of the solution on site. We have a trial OAC which is the cloud version, but we're primarily on 12.2.1.4 which is the previous release on site.

What do I think about the stability of the solution?

The platform could definitely be more stable.

What do I think about the scalability of the solution?

It is scalable, but it is very biased towards Oracle infrastructure. The biggest pain point is the alternative cloud support. They're very Oracle cloud-centric. If I need to do anything on our infrastructure that is AWS-centric or Azure-centric, there are loads of issues.

There are thousands of users, but right now, it's suffering from losing its users to Tableau and Power BI because of its various shortcomings.

How are customer service and support?

The documentation from Oracle and the support have been pretty bad over the last six years. We also use Power BI and Tableau. Oracle is very poor in comparison to Power BI and Tableau with regard to user engagement, documentation, and roadmap.

They've got a lot of gaps in the community, support, and documentation. If I try and look up how to do something complicated in Oracle Analytics, I'd surely find it hard to find the information, whereas if I look up the equivalent in Tableau or Power BI, I'll find solutions pretty quickly.

I find their support model very outdated. In order to get support, I have to raise a ticket, and then I have to talk to someone who may or may not very quickly understand the problem, whereas quite often with the other products, the solution is in the community. That's where Oracle is falling behind. Their community is very poor when it comes to finding solutions, and their support is quite traditional. It's very old-fashioned.

How was the initial setup?

The deployment can be done in a day. Once you understand it, the deployment isn't too bad, but the deployment complexity is still very high in comparison to other solutions. 

What about the implementation team?

We did it ourselves. For its deployment and maintenance, we need a whole team of people. We probably have about three or four managers, and we've probably got 15 to 20 technical personnel or developers because many different business units are using it.

What's my experience with pricing, setup cost, and licensing?

Its licensing is yearly.

What other advice do I have?

I can recommend it under certain circumstances. It depends on your deployment, and whether you are starting from scratch. It is heavily dependent on what infrastructure you have and what your current people have. I would recommend it if you're a fully Oracle house. If you're not a fully Oracle house and you're heavily based on Azure or AWS, then I'd be hesitant. I'd need to do an architectural review.

As an end-user, I would rate it a seven out of 10. For an Oracle house, it would be a seven out of 10, and for a non-Oracle house, it would be a five out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Oracle OBIEE
January 2026
Learn what your peers think about Oracle OBIEE. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Kevin Wanyonyi - PeerSpot reviewer
POS expert at a retailer with 201-500 employees
Real User
Sep 15, 2023
Intuitive and stable analytics that facilitate the decision-making process
Pros and Cons
  • "It provides excellent stability."
  • "The functionality to customize and modify reports has been removed, and it would be beneficial to reinstall it, as it allows greater customization and flexibility in creating reports."

What is our primary use case?

We are in a restaurant business and our primary use case is for analytics, specifically for areas such as sales forecasting, sales reporting, and measuring key performance indicators.

What is most valuable?

I am highly satisfied with Oracle OBIEE as it delivers the desired results for our business. We found it to be effective for our needs.

What needs improvement?

The installation process and the ability to resume customer reports could be improved. The functionality to customize and modify reports has been removed, and it would be beneficial to reinstall it, as it allows greater customization and flexibility in creating reports.

For how long have I used the solution?

We have been using it for four years.

What do I think about the stability of the solution?

It provides excellent stability. I would rate it nine out of ten.

What do I think about the scalability of the solution?

I would rate the scalability six out of ten.

How was the initial setup?

The initial setup was straightforward. We haven't had any issues.

What about the implementation team?

The installation process was quick. The deployment was handled by the vendor.

What was our ROI?

It helps to remove inefficiencies and improve the decision-making process, so it does deliver a return on investment.

What's my experience with pricing, setup cost, and licensing?

It is an expensive solution. We have an annual license with Oracle.

What other advice do I have?

It offers impressive functionality and it is an intuitive and beneficial tool. However, the pricing is quite high. I would rate it eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
AhmedEssam - PeerSpot reviewer
Technology special at a tech vendor with 10,001+ employees
Reseller
Sep 15, 2023
A free and stable product that offers multiple scenarios to help its users make the right business choices
Pros and Cons
  • "The most valuable features of the solution are the various scenarios the product offers and its stability."
  • "Oracle OBIEE is a product that is not easy to implement. The product is also not easy to use."

What is our primary use case?

With Oracle OBIEE, business intelligence can be used in any kind of technology you have. A person always wants to see parts like visualizations and intelligence when it comes to what an application can do, the workflow, and everything related to the application, not in Excel sheets, letters, or reports. The reports will be visualized, so it will be easier to connect to any area of any application while also overlaying all your applications. With Oracle OBIEE, you can proceed with overlaying your applications. Oracle OBIEE helps you make the right decision to help achieve accurate results with all the scenarios the product offers for your applications.

What is most valuable?

The most valuable features of the solution are the various scenarios the product offers and its stability. Oracle Financial Services Risk Management is a useful area in Oracle OBIEE.

What needs improvement?

Oracle OBIEE is a product that is not easy to implement. The product is also not easy to use. The aforementioned details about the solution can be considered for improvement.

For how long have I used the solution?

I have been using Oracle OBIEE for eight years. My company sells the solution.

What do I think about the stability of the solution?

Stability-wise, I rate the solution an eight to nine out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution an eight to nine out of ten.

How are customer service and support?

When it comes to those who have enterprise accounts and have purchased a subscription for advanced customer support, it is possible to get the best customer service from Oracle.

How was the initial setup?

The time for the setup phase of the solution depends on the client and how big the project is, along with another factor, which is the partner who will be a part of the implementation phase of the product.

The solution is deployed on a hybrid cloud.

What's my experience with pricing, setup cost, and licensing?

There are no licensing costs attached to the solution anymore. A person only needs to pay towards the subscription costs since it is a cloud-based solution. I use the free version of Oracle OBIEE.

What other advice do I have?

I recommend the solution to those who plan to use it. I also recommend Microsoft Power BI to others as an alternative to Oracle OBIEE. Microsoft Power BI is very powerful and very easy to use, making it easy for anyone to implement it.

I rate the overall solution an eight to nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Technical Team Lead at a performing arts with 501-1,000 employees
Real User
Mar 22, 2023
A solution that is both vertically and horizontally scalable, providing users with an excellent performance
Pros and Cons
  • "Both the vertical and horizontal scalability of the solution is good. In terms of scalability, I would rate this solution a nine out of ten."
  • "The documentation in Oracle OBIEE can be more user-friendly."

What is our primary use case?

Oracle OBIEE can be used for reporting. It also gets used for some analytics-related work, like dashboard reports and subject areas. Additionally, the solution's bursting options, scheduling and sending reports across while having some dashboards created on the reports on the subject area.

What is most valuable?

The solution's performance and the bursting options when you generate the reports, after which you want to burst it based on criteria, are two valuable features of the solution.

What needs improvement?

The documentation in Oracle OBIEE can be more user-friendly. Oracle should include more videos rather than simple text. Also, adding some examples will help users with quick learning.

For how long have I used the solution?

I have four years of experience with Oracle OBIEE. Since we use cloud services, it is the latest version of the solution we use in our organization.

What do I think about the stability of the solution?

In terms of stability, I would rate this solution an eight out of ten. However, there have been occasional issues with the reports crashing, although this happens rarely.

What do I think about the scalability of the solution?

Both the vertical and horizontal scalability of the solution is good. In terms of scalability, I would rate this solution a nine out of ten. More than 300 employees in our organization are using Oracle OBIEE.

Once we work on implementing dashboard reports, the user base will likely increase.

How was the initial setup?

The solution's initial setup is a bit complex. However, since it's only a one-time thing, it shouldn't be an issue.

The solution's deployment is something we do manually in our company. We were wondering if there is a tool for automated deployment.

For the solution's deployment and maintenance, we need three resources, including the deployment team in our organization. So, we don't need a manager for this.

What about the implementation team?

The solution's implementation process was carried out by an integrator who helped us.

What was our ROI?

In our organization, we implemented it a year and a half ago, and I can say that the ROI is not that great. So, we are still trying to stabilize the system and improve it.

What's my experience with pricing, setup cost, and licensing?

In our organization, we use a user-based license for Oracle OBIEE, and I've heard that the license cost is based on the number of users. Also, I cannot comment further since I am not involved in the solution's cost-related part.

Which other solutions did I evaluate?

Since we use Oracle, we have implemented ERP and then Oracle ERP Procurement Cloud, which is a cloud software. We also have a cloud database, including OCI infrastructure.

What other advice do I have?

I can recommend the solution to others. Overall, I rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Swati-Singh - PeerSpot reviewer
Assistant consultant at a tech vendor with 10,001+ employees
Real User
Sep 7, 2022
Reliable, secure, and good support
Pros and Cons
  • "The most valuable feature of Oracle OBIEE is the security of the solution."
  • "Oracle OBIEE can improve the ease of use. It is a lot to learn and it could be made easier."

What is our primary use case?

We are using Oracle OBIEE for creating interactive dashboards and reports.

What is most valuable?

The most valuable feature of Oracle OBIEE is the security of the solution.

What needs improvement?

Oracle OBIEE can improve the ease of use. It is a lot to learn and it could be made easier.

For how long have I used the solution?

I have been using Oracle OBIEE for approximately five years.

What do I think about the stability of the solution?

Oracle OBIEE is a stable enough solution.

What do I think about the scalability of the solution?

Throughout the versions we have used of Oracle OBIEE, they have been scalable.

We have more than 20 people using the solution. We have plans to increase usage in the future.

How are customer service and support?

The support is good from Oracle OBIEE.

I rate the support from Oracle OBIEE a four out of five.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have previously used Microsoft Power BI. I have used different solutions due to the company's requirements I worked.

How was the initial setup?

The initial setup of Oracle OBIEE is straightforward. Once it is deployed then we can add other modules. The installation process took approximately two hours.

What about the implementation team?

The implementation of Oracle OBIEE can be done in-house. If the company implementing the solution is not experienced then a consultant can be used.

We have multiple technical staff working on Oracle OBIEE. However, the exact number is based on the needs of the project. In our previous project, we had three to four technical staff that was needed; in the current project, we have more than 20.

What's my experience with pricing, setup cost, and licensing?

The licensing cost is based on the number of users using it.

What other advice do I have?

I would recommend the solution to others.

I rate Oracle OBIEE a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Process System Engineer at a comms service provider with 1,001-5,000 employees
Real User
Feb 21, 2022
User-friendly with great new additional features; lacks a good security management system
Pros and Cons
  • "There are some great new features in the latest version."
  • "It needs a better security management system."

What is our primary use case?

We use this solution for pulling data analytics from our source systems through the enterprise data warehouse provided by Oracle. We also use it to provide dashboard solutions for analytics and operations for the businesses from various departments; operational, finance, marketing, sales, legal, everyone. We are partners with Oracle.

What is most valuable?

This solution is very easy for people who are building ad-hoc things. It's an enterprise solution so it can be deployed for a lot of users. There are some great new features that come with the 12c like data visualization, desktop BI Publisher, automation and interactive dashboards. The product has good features. 

What needs improvement?

This solution needs a better security management system and I think there is room for improvement in terms of giving access to people in a more effective way. I'd like to see additional features and performance can be improved too. 

For how long have I used the solution?

I've been using this solution for 10 years. 

What do I think about the stability of the solution?

There are no issues with day-to-day activities so it's pretty stable. The new versions have improved and even with a lot of people logging in, it's solid. 

What do I think about the scalability of the solution?

The solution is made for enterprise companies and is scalable.

How are customer service and support?

When we have issues that need Oracle support we reach out to them. The response is sometimes very slow but better at other times. It's a mixed bag even though we have dedicated support. We recently did an upgrade and that went smoothly. 

What other advice do I have?

OBIEE is definitely for enterprise customers. If you have a big user base of say 500,000, then this is the kind of solution you'd want to have. I would definitely advise people to go for the latest version rather than install an old version and then try to do an out-of-the-place upgrade. 

There's room for improvement so I rate OBIEE seven out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
IT manager at a retailer with 51-200 employees
Real User
Nov 4, 2023
An easy-to-use solution valuable for data solutions
Pros and Cons
  • "The solution is user-friendly."
  • "Oracle OBIEEE's performance and licensing costs could be improved."

What is our primary use case?

Oracle OBIEE is useful for data solutions.

What is most valuable?

The solution is user-friendly.

What needs improvement?

Oracle OBIEEE's performance and licensing costs could be improved.

What do I think about the stability of the solution?

The solution is stable. I rate it an eight out of ten.

What do I think about the scalability of the solution?

The solution is scalable. Currently, we have ten users. We plan to increase the usage by next year. Overall, I rate the scalability an eight out of ten.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

I implemented the solution in-house.

What was our ROI?

There is a Return on Investment.

What's my experience with pricing, setup cost, and licensing?

The licensing cost for Oracle OBIEE is expensive. We pay an annual licensing fee, and there are no additional costs beyond the standard fees.

What other advice do I have?

Oracle is a globally recognized company, and its products are considered satisfactory. You can't go wrong with Oracle products. I rate the product an eight out of ten. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Oracle OBIEE Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Oracle OBIEE Report and get advice and tips from experienced pros sharing their opinions.