We have an enterprise type of environment, where we have 80 applications. We are using OBIEE for our data reporting.
RM at a financial services firm with 1,001-5,000 employees
Changes to the repository affect the whole application, but the layout is not great
Pros and Cons
- "Oracle OBIEE improves our day-to-day, but it is not a very user-friendly tool, according to some of our users."
- "OBIEE doesn't have audit logs."
- "It's a good tool, but its overall organization as an analytical tool, the layout of OBIEE, is not very good."
What is our primary use case?
How has it helped my organization?
Oracle OBIEE improves our day-to-day, but it is not a very user-friendly tool, according to some of our users. In my opinion it is very user-friendly.
What is most valuable?
There is an enterprise type of repository; you can make changes in the repository and it will affect the whole application. Other tools don't have a combined repository.
What needs improvement?
From a business perspective, it's not user-friendly.
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For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
No stability issues.
What do I think about the scalability of the solution?
I think it is scalable. Whenever we have a new patch or update, the old functions are also available after applying it.
How are customer service and support?
I have not used tech support.
What other advice do I have?
It's a good tool, but its overall organization as an analytical tool, the layout of OBIEE, is not very good.
I would rate it a seven out of 10, overall. OBIEE doesn't have audit logs. Also because, in our own organization each department gets its user own ID, in OBIEE if we provide rights to them, they are the administrators of OBIEE. That means there is no distinguishing between user management and administration.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Vp at Ifusion solution inc
Connectors to different ERPs and a single dashboard with everything on it are pivotal
Pros and Cons
- "It's the connectors, the adapters. Built in connectors with different ERPs, you can plug in XL, other sources of data. It's very easy to configure. It's very easy to use."
- "It's so easy for us to see everything on a single dashboard, instead of looking for the information, and then compiling it in some sort of spreadsheet."
- "We needed some technical expertise during setup."
What is most valuable?
It's the connectors, the adapters. Built in connectors with different ERPs, you can plug in XL, other sources of data. It's very easy to configure. It's very easy to use.
It's so easy for us to see everything on a single dashboard, instead of looking for the information, and then compiling it in some sort of spreadsheet. We can just go on the dashboard and measure our success while looking at our financial data, even our HR data.
How has it helped my organization?
It's great. We are able to do a lot of analytics. We can set goals, annual goals, using this tool. It's very easy to create our dimensions and our facts and see which metrics are being hit and which are not.
What needs improvement?
I think Oracle has already come up with a couple of data visualization pieces, instead of just reporting. Today, I saw from a couple of versions of what they are coming out with. I think it's pretty cool. I think it satisfies all the business needs that we have.
What do I think about the stability of the solution?
Super stable. In the initial phase, 10 years back when we started using it, at that point, it was a bit finicky, but it's been perfect.
What do I think about the scalability of the solution?
I think it was scalable enough.
How are customer service and technical support?
I think, especially with Oracle OBIEE, we have not created any service requests that I know of. Maybe once or twice.
We have used their ERP as well and we had to create a lot of service requests, tickets. But with OBIEE, it's very easy to use, and we have not had that much trouble. The tool has been in the market for a while, it's very stable.
Which solution did I use previously and why did I switch?
We were trying to use a custom based tool. That didn't work. Every time we had to make a minor change, a technical person had to be involved. A lot of different layers, and it was like product delivery. It was a continuous development. This was a big change for us. It was pretty much plug and play.
How was the initial setup?
We needed some technical expertise, including me - I have some background in using different business value tools - so I knew. It was not that hard after reading their documentation. It was easy.
What other advice do I have?
The most important criterion when looking at vendors is their experience with bigger clients. That helps a lot. Lessons learned, they put it out there. They tell in their white papers. There's a lot of information out there to help you before you even decide to use a tool. That's great.
It satisfies 99% of the business measures related to analytics, reporting, and dashboard views; it satisfies all of those.
I would say first, analyze your business requirements and see if this is the right tool for you. There might be cheaper options, looking at your business requirements. Oracle is a big company. That's the most important piece of the puzzle, you have to look at your own requirements and see if everything meets your needs. Other than that, I think if your requirements are to have a tool which has dashboard capabilities, and you have analytical needs, and reporting needs, I think this satisfies pretty well.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Oracle OBIEE
June 2026
Learn what your peers think about Oracle OBIEE. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,270 professionals have used our research since 2012.
CEO at a pharma/biotech company with 1,001-5,000 employees
Facilitates access to data and reports with better insights into ops; speeds decision making
Pros and Cons
- "For me, it makes the difference is in terms of our users being able to take advantage of a product which allows you to get access to data, reports, make decisions quickly, and have better insights regarding operations."
- "n the beginning it had it's stability issues, but it became stable."
- "Oracle support can be tricky. I would rate it as, maybe, six or seven out of 10."
What is most valuable?
For me, it makes the difference is in terms of our users being able to take advantage of a product which allows you to get access to data, reports, make decisions quickly, and have better insights regarding operations.
For how long have I used the solution?
We're using it since 2010 or 2011. From a functional point of view, as well as implementation, setting it up, configuring it, updating. We have gone through the entire lifecycle.
What do I think about the stability of the solution?
In the beginning it had it's stability issues, but it became stable. It's better now. I think we are in more of a "cruising" stage in our product lifecycle.
We did hire consulting services to help us implement. Then our superusers took it from there and went to a lot of sessions and user groups to better understand.
What do I think about the scalability of the solution?
We think it will meet our needs moving forward.
How are customer service and technical support?
Oracle support can be tricky. I would rate it as, maybe, six or seven out of 10. It's not the best.
Response time can sometimes take a little while. Redundant questions. As an experienced user, you can kind of tell what the problem is, versus... It's like they have a pre-written script, "Okay, this is what I need to ask you."
Which solution did I use previously and why did I switch?
Yeah, we were using an old product that Oracle sunsetted, I believe.
This product, OBIEE, they acquired, they didn't build it. This is now their choice of tools for reporting. Before, they were using an Oracle product which was not the greatest. It was Excel-type stuff.
How was the initial setup?
Surprisingly, this was straightforward. If you follow the implementation guide or installation guide, it was very well written, so we were good.
What other advice do I have?
I would recommend that you get your end-users ready, because a lot of information is transparent with this tool, which gives them better insight regarding how their operations are running. They might find something that was not visible to them. It may mean negativity around improvement but take that as an opportunity. That's what my suggestion is. It's a powerful tool.
We are happy with it. I think that Oracle tried to compete, but they realized that there was a better product. Buying them (the better product) was a better choice (for Oracle), because it really provided a lot of users access to data quickly, and Oracle's former solution sometimes wasn't the greatest, so good stuff.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Data Architect & BI Manager at RTBF
We can better and rapidly answer the user’s reporting needs, even if it involves different sources of information
Pros and Cons
- "The “Business Model & Mapping” layer in the Administration Tool, because the maintenance and evolution processes are greatly facilitated."
- "Now, we can better and rapidly answer the user’s reporting needs, even if it involves different sources of information (different applications, different databases, external sources, etc.)."
- "Customer service/technical support gets five out of 10. Sometimes good, sometimes bad."
What is most valuable?
The “Business Model & Mapping” layer in the Administration Tool, because the maintenance and evolution processes are greatly facilitated.
How has it helped my organization?
Now, we can better and rapidly answer the user’s reporting needs, even if it involves different sources of information (different applications, different databases, external sources, etc.).
What needs improvement?
Our actual needs are covered.
For how long have I used the solution?
10 years.
What do I think about the stability of the solution?
Since 11g, no issues.
What do I think about the scalability of the solution?
No, but no real experience.
How is customer service and technical support?
Five out of 10. Sometimes good, sometimes bad.
How was the initial setup?
Relatively straightforward.
What other advice do I have?
Don’t hesitate, if you need this for enterprise reporting and BI needs.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
BI Team Lead at a tech services company with 51-200 employees
I can scale out horizontally and vertically
Pros and Cons
- "It has a lot workaround in order to do the report. data blending, and getting information from big data sources."
- "This is a pretty cool, enterprise BI tool."
- "Supply chain and finance."
- "In the previous release of the administration tool, there were a lot of issues and compatibility issues that didn't work with OBIEE."
What is most valuable?
It has a lot workaround in order to do the report. data blending, and getting information from big data sources.
How has it helped my organization?
It allows us to control inventory and warehouse management (by using the features listed in the previous answer).
What needs improvement?
Supply chain and finance.
For how long have I used the solution?
10 years.
What do I think about the stability of the solution?
Yes, in the previous release of the administration tool, there were a lot of issues, and compatibility issues that didn't work with OBIEE.
What do I think about the scalability of the solution?
No, I can scale out horizontally and vertically.
How is customer service and technical support?
Seven out of 10. There is not much technical support. Sometimes, I have to find the solution myself.
What other advice do I have?
This is a pretty cool, enterprise BI tool. If you can, do a drill back against Oracle EBS.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Consultant at a tech services company
It has helped to consolidate data
Pros and Cons
- "It has helped to consolidate data and report on a single version of the truth."
- "The development effort takes longer than other BI tools currently on the market."
What is most valuable?
The front-end.
How has it helped my organization?
It has helped to consolidate data and report on a single version of the truth.
What needs improvement?
The development effort takes longer than other BI tools currently on the market.
For how long have I used the solution?
Three years.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
No.
How is customer service and technical support?
Good.
What other advice do I have?
Great product despite the amount of development effort required.
Disclosure: My company has a business relationship with this vendor other than being a customer. Diamond partnership status.
Consultant at a tech services company with 1,001-5,000 employees
Has a strong calculation engine, however a lot of functionality has yet to be ported on the Cloud
Pros and Cons
- "User-friendly look and feel."
- "Many customers using this product have streamlined their planning process with analysts spending more time on analysis than data massaging."
- "Particularly on the Cloud, a lot of functionality has yet to be ported."
What is most valuable?
- Ease of use
- Strong calculation engine
- User-friendly look and feel
How has it helped my organization?
I am from a consulting background which normally works on projects. Many customers using this product have streamlined their planning process with analysts spending more time on analysis than data massaging.
What needs improvement?
Particularly on the Cloud, a lot of functionality has yet to be ported.
For how long have I used the solution?
More than 10 years.
What do I think about the stability of the solution?
On-premise, when data grows exponentially, stability issues have been experienced.
What do I think about the scalability of the solution?
Not applicable.
How is customer service and technical support?
An eight out of 10.
How was the initial setup?
Straightforward and easy to setup.
What other advice do I have?
For financial planning with WorkForce and CapEx, it's definitely the product to go for.
Disclosure: My company has a business relationship with this vendor other than being a customer. We are a partner with Oracle.
Business Analysis Manager at a retailer with 1,001-5,000 employees
We've been able to create reports for monitoring our business trends and retail KPIs, although we've come across deployment issues when moving from one version to another.
Pros and Cons
- "Easy to create ad hoc reporting for different solutions."
- "From my experience as Retail Planner and Business Analyst in fast paced companies, I would suggest this solution to anyone who wants to improve data analysis in terms of data read, performance, analytical culture throughout the company."
- "Retail, Finance, Wholesale"
- "Designing and building the entire set up of Data Warehousing and Dashboard Reporting implementation has been challenging in terms of resources and time."
What is most valuable?
- Data accessibility
- Easy to create ad hoc reporting for different solutions
- Excellent tool for defining and creating Executive and Operative Dashboard
How has it helped my organization?
I’ve used this product especially in the retail field. It’s been a huge initial effort creating reporting for monitoring business trends and retail KPIs, but once we did it we had a great return in terms of data reliability, time response and information sharing between internals and externals.
What needs improvement?
Retail, Finance, Wholesale
For how long have I used the solution?
I've used if for about four years in the fashion industry.
What was my experience with deployment of the solution?
Yes, especially when we’ve moved from one version to another. Most of the problems encountered have been solved quickly.
What do I think about the stability of the solution?
No broad impact
What do I think about the scalability of the solution?
No
How is customer service and technical support?
Customer Service:
8/10
Technical Support:8/10
How was the initial setup?
Designing and building the entire set up of Data Warehousing and Dashboard Reporting implementation has been challenging in terms of resources and time. It took at least six months to a year to see the first results of our hard work.
Which other solutions did I evaluate?
I can make a comparison with Business Objects and MicroStrategy. Even though these are excellent tools for business analysis, Oracle OBIEE has allowed the company to approach data analysis in a structured and shared way favoring the growth of analytical expertise across the entire company.
What other advice do I have?
From my experience as Retail Planner and Business Analyst in fast paced companies, I would suggest this solution to anyone who wants to improve data analysis in terms of data read, performance, analytical culture throughout the company.
I think it's a great tool for the retail, finance, and commercial industries.
ABC Sell Out Analysis

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Oracle Architect at a tech services company with 51-200 employees
With the analytics and inter-process communication functions, we can generate KPI and other analytical reports for the operations team.
Pros and Cons
- "Inter Process Communication."
- "Several KPI reports and different analytical reports can be generated for the operations team."
- "BI Server"
- "There is an issue with the handling of the cache in the BI server."
What is most valuable?
- Data Warehouse Application Console
- Analytics
- Inter Process Communication
How has it helped my organization?
Several KPI reports and different analytical reports can be generated for the operations team.
I have developed datamarts from scratch using OBIEE and ODI as well for a government department in charge of agriculture and food throughout Mexico.
Additionally, it was used to generate several KPIs for a nation-wide logistics company who were distributing all the medicines for government-provided social security insurance.
What needs improvement?
- DAC
- Siebel Analytics
- BI Server
For how long have I used the solution?
I've used it for four years.
What do I think about the stability of the solution?
There is an issue with the handling of the cache in the BI server.
What do I think about the scalability of the solution?
There was an issue upgrading from 10g to 11g.
How are customer service and technical support?
Customer Service:
9/10.
Technical Support:9/10.
Which solution did I use previously and why did I switch?
I haven't used another solution.
How was the initial setup?
It was complex because the installation of the product presented some problems, and there was not much information about it. The issues were with security for the BI server and the middleware.
What about the implementation team?
We did it in-house.
What's my experience with pricing, setup cost, and licensing?
It is high.
Which other solutions did I evaluate?
No other options were evaluated.
What other advice do I have?
Be well prepared with the product details from installation to implementation. Be sure you have a support account.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Oracle Hyperion Consultant at a tech services company with 51-200 employees
We've been able to integrate different sources into one dashboard and it's given us better RMDB and browser support.
Pros and Cons
- "It's easy to create fully-functional Dashboards."
- "Essbase integration needs to be worked on."
- "When using Essbase, queries accumulated in the BI server and degraded its performance."
What is most valuable?
It's easy to create fully-functional Dashboards.
How has it helped my organization?
We have been able to integrate different sources into one dashboard.
What needs improvement?
Essbase integration needs to be worked on.
For how long have I used the solution?
I've used it for around five years.
What was my experience with deployment of the solution?
No issues with the current version.
What do I think about the stability of the solution?
When using Essbase, queries accumulated in the BI server and degraded its performance.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
Customer Service:
It's satisfactory.
Technical Support:It's satisfactory.
Which solution did I use previously and why did I switch?
We previously used Hyperion WebAnalysis, and we needed better RMDB and browser support.
How was the initial setup?
It was straightforward.
What about the implementation team?
We used a mixed team, and when the vendor team implemented it, they had satisfactory skills to do it.
What was our ROI?
It's ok.
What's my experience with pricing, setup cost, and licensing?
It´s expensive.
Which other solutions did I evaluate?
- QlikView
- Tableau
What other advice do I have?
Requires some database tuning and an expertise in OBIEE to perform as expected.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Well, My recommendations could be about reporting using Siebel Analytics. Make each report as simple as you can trying always to implement parameters in order to reduce the data retrieval making each report more dynamic. This is part or the multiple recommendations for the front end and there are several more..... I hope to continue giving you advises.