Try our new research platform with insights from 80,000+ expert users
Cybersec Consultant at Freelance
Real User
Jul 14, 2021
Stable, easy to set up, and offers good visibility
Pros and Cons
  • "We've found the solution offers us good stability."
  • "Palo Alto detects a lot of cybersecurity threats, which has been great."
  • "I'd like to see more data protection on the system."
  • "The user interface could be improved. Right now, it's an aspect that is lacking."

What is our primary use case?

We primarily use the solution for protection, especially web protection.

How has it helped my organization?

It's great at protecting very important aspects of our company, particularly our servers.

What is most valuable?

We enjoy the amount of visibility we have in terms of security within our infrastructure.

The initial setup is very easy.

The product scales well.

We've found the solution offers us good stability.

Technical support is helpful and responsive. 

The pricing is reasonable. 

What needs improvement?

The user interface could be improved. Right now, it's an aspect that is lacking. They should make it more user-friendly. There are too many options visible right now, which makes it confusing. They need to streamline and simplify it.

I'd like to see more data protection on the system. It needs a DLP, a Data Loss Prevention, system.

Buyer's Guide
Palo Alto Networks K2-Series
March 2026
Learn what your peers think about Palo Alto Networks K2-Series. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,264 professionals have used our research since 2012.

For how long have I used the solution?

We've been using the solution for just over five years. We've used it since 2015 or so.

What do I think about the stability of the solution?

The solution is stable and reliable. The performance is good. there are no bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

The scalability is there if you need to expand it. It's good.

We have 100 or so users that are using Palo Alto in our organization at this time.

We do have plans to increase usage in the future. We're likely to scale it. 

How are customer service and support?

The technical supports has been really good so far. They respond quickly to our requests. We're quite satisfied with the level of service.

How was the initial setup?

The initial setup is quite straightforward. It's not overly complex or difficult. We found the implementation to be very easy in general. We didn't have any problems. 

What's my experience with pricing, setup cost, and licensing?

The product can be expensive. It's not the cheapest option on the market.

However, I do find it to be less expensive than Cisco.

What other advice do I have?

We're a customer. We also work for other companies and help install the product.

The solution is perfect. I'd rate it at a ten out of ten.

Palo Alto is very affordable and very good overall. They respond quickly to our needs. Palo Alto detects a lot of cybersecurity threats, which has been great.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Hamada Elewa - PeerSpot reviewer
System Engineer - Security Presales at Raya Integration
Real User
Top 5Leaderboard
May 28, 2020
Easy to implement and manage, and the documentation is good
Pros and Cons
  • "Overall, this is a very simple and very effective firewall, and I am satisfied with it."
  • "Overall, this is a very simple and very effective firewall, and I am satisfied with it."
  • "I would like to see the threat intelligence capability integrated with other vendors such as Cisco and Forcepoint."
  • "The support provided by the partner is not very good."

What is our primary use case?

We are a system integrator and the Palo Alto K2-Series is one of the network solutions that we implement for our clients.

Many of the implementations that I am part of are for the banking sector in Egypt and generally, they are not interested in cloud-based solutions. The K2-Series is well-suited for this use case.

What is most valuable?

This Palo Alto firewall is easy to manage. You just implement it and forget about it. The Panorama management tool is very easy to use.

The documentation is good.

What needs improvement?

The partner support, which is a local company, is not that good and can be improved.

I would like to see the threat intelligence capability integrated with other vendors such as Cisco and Forcepoint. This would effectively be a multi-threat intelligence solution. Along the same lines, it would be useful to share threat signatures with different vendors.

For how long have I used the solution?

I have been working with this solution for more than 18 months.

What do I think about the scalability of the solution?

All on-premises firewall solutions have an issue with scalability if they aren't designed correctly from day one. You have to measure with consideration for future expansion and include it in your design, otherwise, you will get stuck.

How are customer service and technical support?

There are two categories of support. There is partner support, which in my case is a local company in Egypt. The support provided by the partner is not very good. However, when you purchase vendor support, it is very good.

Which solution did I use previously and why did I switch?

I have experience with similar products from several vendors including Cisco, Juniper, Forcepoint, and Fortinet.

How was the initial setup?

The initial setup is straightforward and easy to do.

What about the implementation team?

Our in-house team implements this solution for our customers.

What's my experience with pricing, setup cost, and licensing?

This is an expensive solution, although you will get value for the price.

What other advice do I have?

Palo Alto is the leader in next-generation firewalls. The suitability of it, however, depends on the design, throughput, and the number of sessions.

Overall, this is a very simple and very effective firewall, and I am satisfied with it.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Buyer's Guide
Palo Alto Networks K2-Series
March 2026
Learn what your peers think about Palo Alto Networks K2-Series. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,264 professionals have used our research since 2012.
CSD Manager at BTC
Reseller
Apr 22, 2020
Good virtualization features, antivirus, and technical support
Pros and Cons
  • "The most valuable features are the virtualization of the firewall and the antivirus."
  • "Overall, this is a very good product that is doing well in the market here."
  • "The ease of management and configuration should be improved."
  • "The ease of management and configuration should be improved."

What is our primary use case?

We are a solution provider and this is one of the firewalls that we provide to our customers.

The majority of our customers for Palo Alto products are in the banking industry.

What is most valuable?

The most valuable features are the virtualization of the firewall and the antivirus.

What needs improvement?

The ease of management and configuration should be improved.

The price of the K2 series could be lower.

For how long have I used the solution?

I have been familiar with the Palo Alto K2 series for three years.

What do I think about the stability of the solution?

This is a stable firewall.

What do I think about the scalability of the solution?

The scalability is very good.

How are customer service and technical support?

The technical support is good.

Which solution did I use previously and why did I switch?

We work with multiple vendors including Fortinet, Cisco, Juniper, and Palo Alto.

How was the initial setup?

The initial setup is straightforward but when you have a more advanced configuration, it is more difficult. For example, configuring policies can be complex.

What's my experience with pricing, setup cost, and licensing?

This solution is expensive compared to other, similar products.

What other advice do I have?

My advice to anybody who is implementing this solution is to ensure that they have the policies correct.

Overall, this is a very good product that is doing well in the market here.

I would rate this solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
PeerSpot user
Ishtiaq Haider - PeerSpot reviewer
VP Sales/Pre Sales at Comstar - Information Systems Associates Ltd.
Real User
Jul 11, 2023
Provides good scalability, but the system security features need improvement
Pros and Cons
  • "It is a stable solution."
  • "Its networking features could be better."

What is most valuable?

The solution has the best features for parallel processing and scalability.

What needs improvement?

The solution's pricing could be better.

For how long have I used the solution?

We have been using the solution for one year.

What do I think about the stability of the solution?

It is a stable solution. I rate its stability a ten out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. I rate its scalability a ten. It is suitable for medium-scale businesses.

How are customer service and support?

The solution's technical support team is good.

How would you rate customer service and support?

Positive

How was the initial setup?

I rate the solution's initial setup process an eight out of ten. The time taken for deployment depends on the size of the field and other specific requirements of customers in terms of enhancing their skill paradigm. It takes approximately four hours to a day to complete. 

What's my experience with pricing, setup cost, and licensing?

I rate the solution's pricing a nine out of ten. It is expensive.

What other advice do I have?

I recommend the solution to others and rate it a seven out of ten. Its networking, as well as endpoint and system security features, need enhancement. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
reviewer1735683 - PeerSpot reviewer
Instrutor at a tech services company with 1,001-5,000 employees
Real User
Jan 20, 2022
Great tool to provide my students with better content
Pros and Cons
  • "Palo Alto's App-ID is what differentiates it from other competitors."
  • "Palo Alto's App-ID is what differentiates it from other competitors."
  • "Palo Alto has many other products. It would be nice for these products to be centralized under one tool"
  • "Palo Alto has many other products. It would be nice for these products to be centralized under one tool rather than having to jump from tool to tool."

What is our primary use case?

I use this to provide better content to my students as an instructor.

What is most valuable?

Palo Alto's App-ID is what differentiates it from other competitors. 

What needs improvement?

Palo Alto has many other products. It would be nice for these products to be centralized under one tool rather than having to jump from tool to tool.

For how long have I used the solution?

I have been using this product for four years.

What's my experience with pricing, setup cost, and licensing?

This product is designed for large companies. The price would not be suitable for a small or medium-size company.

What other advice do I have?

Your budget should be your main concern when considering K2-Series as a solution to ensure you will be able to take advantage of each feature or if you would be better off choosing a different solution.

Overall, I give this tool an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1052133 - PeerSpot reviewer
Communications Architect at a tech services company with 51-200 employees
MSP
Oct 14, 2021
Stable with great deep inspection functionality and good scalability
Pros and Cons
  • "As long as the solution is kept updated, it's pretty stable."
  • "From a security/cost-benefit perspective, it's one of the best."
  • "The licensing cost is a typical complaint with many clients. The solution is expensive."
  • "The licensing cost is a typical complaint with many clients. The solution is expensive."

What is our primary use case?

Generally, the solution is used as a perimeter-based firewall with a secondary firewall covering the servers.

How has it helped my organization?

Benefit wise with the speed of deep packet inspection, we've found it will assist with a quicker resolution to a potential false-positive alert. You're able to drill down. It's a third to probably 75% faster than a lot of the other premier firewalls on inspections. Therefore, your root cause analysis will then come to a resolution quicker. It's all about speed.

What is most valuable?

The deep inspection functionality is great.

The solution scales well.

As long as the solution is kept updated, it's pretty stable. 

The solution provides a lot of value to the client.

What needs improvement?

The licensing cost is a typical complaint with many clients. The solution is expensive.

In terms of automation, they could get better with it, especially with third-party integration. There are not too many products that will integrate with ease to the Palo Alto product set. They keep things locked down quite hard, which technically is also a benefit. That said, third-party integration definitely would be a benefit to us, as most of our implementations are two or even three different firewalls. Having third-party tools that integrate with all three or all two other products would be a benefit.

For how long have I used the solution?

I've used the solution since it came out, about seven years ago.

What do I think about the stability of the solution?

The stability of the product has to be put into a relative context. If people keep it upgraded and maintained, there are generally no issues. If they let it fall behind and we have to do a catch-up or leapfrog versions then there could be other complexities.

What do I think about the scalability of the solution?

The solution is scalable. If a company puts in at the right requirements and they double it by 50%, which you should always do, then there is lots of headroom until the next refresh cycle.

Any type of company can leverage the solution, from smaller organizations to very large enterprises. The main difference is if there's a higher security environment, the solution requires more attention. However, it has the capability to handle any size of setup.

How are customer service and support?

I've never directly spoken with technical support and therefore cannot speak to how helpful or responsive they are. 

How was the initial setup?

The solution is complex due to the fact that the salespeople from Palo Alto, or even from my firm will say, oh, we can just use this import wizard. However, that works to about a 60% level, and it does not do a complete import of Fortinet to Palo Alto or Cisco to a Palo Alto or Check Point to a Palo Alto.

That's where the complexity comes in. The customer thinks it's going to be easy. The salespeople said it's going to be easy. However, it really is not.

The time it takes to implement the solution is a hundred percent dependent upon the requirements of the solution. I've had firewalls taking six months to implement in a large retail environment and I've had also firewalls where you walk in and they give you just outbound requirements, and boom, it's up and out in two hours. That's why it really depends upon the complexity of the requirements.

What's my experience with pricing, setup cost, and licensing?

The cost of the product is quite high.

I deal in list price. I don't get into discounting due to the fact that I do everything on a solution based on the list price. I have seen super heavy discounts from Palo Alto, however.

The licensing for Palo Alto is very straightforward. They include a lot in their base license. However, there may be features in there that are included and are buried in the base licensing cost that the customer will never use.

What other advice do I have?

We're partners with Palo Alto. 

I'm dealing with all different versions of the solution and not necessarily just the most recent version. While most of what we work with is on-prem, many people are now moving to the cloud.

I would advise those considering the solution to ensure that they have a knowledgeable installer. That is critical. Most of ours that we take over are watched installs.

I rate the product at a nine out of ten. From a security/cost-benefit perspective, it's one of the best.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1682511 - PeerSpot reviewer
Senior Systems Engineer at a computer software company with 1,001-5,000 employees
Real User
Oct 8, 2021
Beneficial central management, useful updates, and reliable
Pros and Cons
  • "The most valuable feature of Palo Alto Networks K2-Series is its management abilities. Additionally, the updates are very good."
  • "The most valuable feature of Palo Alto Networks K2-Series is its management abilities, and additionally, the updates are very good."
  • "We had some issues with upgrading in the past. They could make the process easier."
  • "We had some issues with upgrading in the past. They could make the process easier."

What is our primary use case?

I am using Palo Alto Networks K2-Series as a perimeter firewall.

What is most valuable?

The most valuable feature of Palo Alto Networks K2-Series is its management abilities. Additionally, the updates are very good.

What needs improvement?

We had some issues with upgrading in the past. They could make the process easier.

Palo Alto Networks K2-Series has improved their central management but if they could improve upon it more that would be a great benefit.

For how long have I used the solution?

I have been using Palo Alto Networks K2-Series for approximately 12 years.

What do I think about the stability of the solution?

The solution is very stable, we have had no issues.

What do I think about the scalability of the solution?

We had some scalability issues with Palo Alto Networks K2-Series. I do not know how good the hardware firewalls are, but the cloud platform is scalable.

How are customer service and support?

When we had some minor issues we were in contact with the technical support and they were very good. We have not used the support often.

How was the initial setup?

The initial setup was easy.

What's my experience with pricing, setup cost, and licensing?

When comparing Palo Alto Networks K2-Series with other solutions it is on the higher end of the price scale.

This solution is best suited for small to medium-sized businesses.

What other advice do I have?

I rate Palo Alto Networks K2-Series a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1600263 - PeerSpot reviewer
Network Engineer at a tech services company with 11-50 employees
Real User
Jun 17, 2021
Intuitive interface, easy to use, but priced high
Pros and Cons
  • "The most valuable features are the intuitive user interface, ease of use, and reporting."
  • "The solution is stable; I have never had an issue using this solution since I started using it."
  • "They could improve by providing more features in the solution."
  • "They could improve by providing more features in the solution."

What is our primary use case?

We use the solution to protect our network perimeter because we have some software products that have internet connectivity.

What is most valuable?

The most valuable features are the intuitive user interface, ease of use, and reporting.

What needs improvement?

They could improve by providing more features in the solution.

For how long have I used the solution?

I have been using this solution for approximately one year.

What do I think about the stability of the solution?

The solution is stable. I have never had an issue using this solution since I started using it. I have not had any restarts or other troubles.

What do I think about the scalability of the solution?

The solution is scalable but it depends on the hardware being used.

How are customer service and technical support?

I have not needed to use the technical support since we have not had an issue.

How was the initial setup?

The initial setup is easy.

What about the implementation team?

I did the implementation myself.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is expensive. They should provide more features to match the high price of the solution.

Which other solutions did I evaluate?

I have evaluated Cisco and Fortinet firewalls solutions.

What other advice do I have?

I would recommend this solution.

I rate Palo Alto Networks K2-Series a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user