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Cisco Meraki MX vs Palo Alto Networks K2-Series comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Fortinet FortiGate offers a high ROI through enhanced productivity, efficiency, security, cost savings, and simplified management.
Sentiment score
5.4
Cisco Meraki MX offers ROI by reducing costs, simplifying setups, and enhancing efficiency despite high initial expenses.
Sentiment score
6.2
Palo Alto Networks K2-Series improved cybersecurity, efficiency, and cost savings through enhanced visibility, automation, and reduced incident response times.
Clients are now comfortable and not wasting productive hours on IT support.
Managing Director at a manufacturing company with 10,001+ employees
The automation part is giving us a cost benefit and speed; we can react faster.
BDM Fortinet & BDM Teamlead at Exclusive Networks
It's a very useful tool to mitigate and protect your enterprise.
Staff Infrastructure & Security Engineer at Mozn Systems
I have seen a return on investment with Cisco Meraki MX because of the time saved through cloud management.
Presales System Engineer at Logicom Sales Inc
You can eliminate some positions because it manages itself.
Enterprise Networking Solutions Architect at a computer software company with 51-200 employees
It greatly helps out when I am moving away from the expensive MPLS circuits or MPLS hardware.
Senior Manager Networking at David Yurman
For CN-Series, there is no competitor which works the same way as Palo Alto does.
Principle Cloud Architect at a tech services company with 11-50 employees
 

Customer Service

Sentiment score
6.5
Fortinet FortiGate's 24/7 support is generally well-rated but needs improvement in response speed for urgent issues.
Sentiment score
8.4
Cisco Meraki MX customer service is generally rated highly for accessibility and responsiveness, despite occasional initial contact challenges.
Sentiment score
8.0
Palo Alto Networks K2-Series support is praised for vendor responsiveness and expertise, though partner support is less reliable.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
IT Manager at a consultancy with 10,001+ employees
I would rate the technical support for Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
As a solution provider, when I encounter problems, I connect directly with Fortinet support, and they provide solutions within a very short time.
Manager, Information Technology Operation/Presales at TechMonarch
When we raise a ticket with Meraki MX, they instantly become available to support us for configurations or troubleshooting.
Managing Director at a manufacturing company with 10,001+ employees
Cisco's TAC support for Cisco Meraki MX is excellent because no other OEM provides support at this level.
Technical Presales at Vcom Technologies
Cisco is one of the best vendors in the market.
Presales System Engineer at Logicom Sales Inc
I would rate tech support from Palo Alto Networks at around eight out of ten points because we had dedicated people assigned to us.
Principle Cloud Architect at a tech services company with 11-50 employees
We get Gold support from them, and they are pretty good.
Design engineer at a construction company with 201-500 employees
I would rate the technical support for the Palo Alto Networks K2-Series from Palo Alto as nine out of ten points.
Director at MICROLOGIC NETWORKS PRIVATE LIMITED
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate is praised for scalability and adaptability across enterprises, though some users face cloud scaling and upgrade challenges.
Sentiment score
6.7
Cisco Meraki MX offers scalable solutions for varying organization sizes, with straightforward management and adaptable deployment for dynamic environments.
Sentiment score
7.8
Palo Alto Networks K2-Series offers scalable, flexible solutions for organizations, excelling in network expansion and handling diverse environments.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
IT Manager at Daltons Limited
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
Cewa Solutions Architect at a tech services company with 11-50 employees
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
General Surgery Specialist at Helwan University Cairo
When you have hundreds of thousands of people it is very difficult to scale in Meraki.
Managing Director at a manufacturing company with 10,001+ employees
The scalability of Cisco Meraki MX is rated 10 out of 10; you can scale up and scale down with no effort.
Presales System Engineer at Logicom Sales Inc
Cisco Meraki MX scales with my growing needs for my organization very well because they are easy to deploy.
Network Engineer at a non-profit with 1,001-5,000 employees
Vertical scaling allows you to purchase more powerful devices with additional RAM, compute, and larger model form factors.
Principle Cloud Architect at a tech services company with 11-50 employees
 

Stability Issues

Sentiment score
7.7
Fortinet FortiGate offers reliable and consistent performance, with quick resolution for occasional bugs, ensuring minimal downtime and high availability.
Sentiment score
8.6
Cisco Meraki MX is highly stable and reliable, praised for performance and support despite minor VPN and load balancing issues.
Sentiment score
7.8
Palo Alto Networks K2-Series is praised for exceptional stability and dependability, with minor configuration and maintenance issues reported.
We're experiencing 99.999% availability consistently.
Manager, Information Technology at a consumer goods company with 11-50 employees
I would rate the stability of Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
CISO at a financial services firm with 1,001-5,000 employees
There have been no outages, no stability issues, and we have not found any vulnerabilities during security audits.
Technical Presales at Vcom Technologies
I have had zero downtime at all with Cisco Meraki MX.
Enterprise Networking Solutions Architect at a computer software company with 51-200 employees
I assess the stability and the reliability of Cisco Meraki MX as good, and I have experienced no downtime, crashes, or performance issues.
Network Engineer at a non-profit with 1,001-5,000 employees
Palo Alto typically doesn't have many glitches.
Principle Cloud Architect at a tech services company with 11-50 employees
 

Room For Improvement

Fortinet FortiGate users face high costs, integration and stability issues, sluggish support, and need improvements in usability and security features.
Cisco Meraki MX needs improvements in port control, VPN functions, integration, price, configuration, reporting tools, and monitoring.
Palo Alto Networks K2-Series needs better pricing, integration, usability, and AI to address user demands for support and scalability.
These sessions should be around five to ten minutes long, allowing users and partners to quickly grasp the information without disrupting their daily tasks.
Managing Director at a manufacturing company with 10,001+ employees
It would be better for customers to get immediate replacements even with a standard subscription.
Director at a tech services company with 11-50 employees
It is how quickly each of these companies adapts to that and brings in more value to the customer.
Principal Consultant at Epitome Infotech Solutions (P) Ltd
It should automatically remediate and find out the issue and then resolve it on its own without interrupting the work of the employees.
Managing Director at a manufacturing company with 10,001+ employees
Data is the only path, so optimization is essential.
Chief Commercial Officer at InnovAge Home Care
An improvement would be to use Cisco Meraki MX as a software solution as well, which might reduce the cost.
Technical Presales at Vcom Technologies
Enhancing web traffic protection would be a great upgrade.
enterprise architect at a tech services company with 1-10 employees
L1 engineers cannot work on the Palo Alto Networks K2-Series because it's too complex, which requires L2 and above level of engineers.
Director at MICROLOGIC NETWORKS PRIVATE LIMITED
With AI, if there is a Precision AI bundle that you're planning on exploring, then that definitely needs a significant uplift because currently it doesn't work for all the known models.
Principle Cloud Architect at a tech services company with 11-50 employees
 

Setup Cost

Fortinet FortiGate is cost-effective with a good feature set, ideal for mid to large enterprises, though complex licensing.
Cisco Meraki MX is costly but valued for features and cloud management, with subscription licensing and negotiable discounts.
Palo Alto Networks K2-Series is expensive, suitable for large enterprises, with straightforward licensing but requires frequent price negotiations.
It offers cost savings as it is generally cheaper than the competition.
IT Infrastructure Architect at Apotek 1
It is about 20% cheaper.
Network Security Engineer at TD SYNNEX
The advantages of Fortinet FortiGate over its competitors include good pricing and meeting our requirements at a lower cost.
Information Technology Infrastructure Section Head at a consumer goods company with 11-50 employees
I get it for $25,000, a device that can connect up to 75-100 users, whereas in Meraki MX, it goes to 75,000-80,000 per access point.
Managing Director at a manufacturing company with 10,001+ employees
The price could be reduced by around 30% to make it more comfortable.
Technical Presales at Vcom Technologies
If Cisco can make the pricing less, customers can purchase more licenses.
Presales System Engineer at Logicom Sales Inc
It's a little bit expensive.
enterprise architect at a tech services company with 1-10 employees
The pricing for the Palo Alto Networks K2-Series solution is affordable.
Director at MICROLOGIC NETWORKS PRIVATE LIMITED
 

Valuable Features

Fortinet FortiGate offers robust security, ease of use, and integration, with cost-effectiveness and reliable support, enhancing network efficiency.
Cisco Meraki MX offers cloud-based management, seamless VPN setup, and robust security, enhancing connectivity and performance with user-friendly features.
Palo Alto Networks K2-Series provides advanced, scalable security with AI-driven features, strong threat prevention, and user-friendly management.
They put in a thing called the FortiCookbook, which is very easy to read with real-life scenarios that make networking tasks like joining networks very straightforward.
IT Manager at Daltons Limited
The firewall and VPN features are the most valuable in protecting our customers' networks.
Sales & Support at a tech services company with 1-10 employees
The most valuable feature is the deep inspection for traffic, which is capable of identifying zero-day attacks.
Consultant at SKYE AS
Meraki MX is among those top solutions in their exceptional approach towards VPN-less, Zero Trust client access to office private networks.
Managing Director at a manufacturing company with 10,001+ employees
Advanced security is the second tier of Cisco Meraki MX. It brings you the main next-generation firewalling features such as URL filtering, advanced malware protection, and threat protection.
Presales System Engineer at Logicom Sales Inc
It has AI built in so that it can pinpoint the problem without requiring external resources.
Enterprise Networking Solutions Architect at a computer software company with 51-200 employees
Overall, the K2-Series helps in much more protection, and dashboard compliances are being met.
Director at MICROLOGIC NETWORKS PRIVATE LIMITED
We had configured dynamic user groups and App-ID based policies, which makes it all Zero Trust.
Principle Cloud Architect at a tech services company with 11-50 employees
Mainly, it is very easy to understand, and the logs are very good.
Design engineer at a construction company with 201-500 employees
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
592
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
Cisco Meraki MX
Ranking in Firewalls
17th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
74
Ranking in other categories
Unified Threat Management (UTM) (6th)
Palo Alto Networks K2-Series
Ranking in Firewalls
24th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Firewalls category, the mindshare of Fortinet FortiGate is 15.1%, down from 21.7% compared to the previous year. The mindshare of Cisco Meraki MX is 3.4%, down from 3.5% compared to the previous year. The mindshare of Palo Alto Networks K2-Series is 0.4%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Mindshare Distribution
ProductMindshare (%)
Fortinet FortiGate15.1%
Cisco Meraki MX3.4%
Palo Alto Networks K2-Series0.4%
Other81.1%
Firewalls
 

Featured Reviews

Mageshwaran S - PeerSpot reviewer
Solution Architect at airtel
Enables customers to manage security effortlessly with intuitive features and easy integration
In terms of improvements for Fortinet FortiGate, they could offer evaluation licenses, as compared to Meraki, which provides a 90-day evaluation. In Fortinet FortiGate, they do not provide standard evaluation licenses; instead, we need to request them from the OEM through the account manager for POCs. If we want to conduct a demo, we need to work with real hardware. In comparison to Cisco, we have DCloud, which helps with providing demos to customers, but in Meraki, I need to reach out to them, book a lab, and they need to provide all the hardware. I need remote access and L3 engineers to program it; only then can I offer a real-time demo to the customer.
SG
Technical Presales at Vcom Technologies
Cloud-based solution simplifies network management with excellent support
There have been no issues with stability after deployment. There have been no complaints. For stability, I would suggest that Cisco Meraki MX is the most stable device from the security processor. Regarding content filtering features, we are using content filtering and malware access, along with all security features in Cisco Meraki MX9500. We have received good feedback from customers because since installing Cisco Meraki MX9500, we have not received any complaints. There have been no outages, no stability issues, and we have not found any vulnerabilities during security audits. It is compatible with all different OEMs, and for VPN, site-to-site VPN has been configured with other firewalls as well. We are getting very good responses from customers as there have been no complaints where we have deployed Cisco Meraki MX9500.
TJ
Principle Cloud Architect at a tech services company with 11-50 employees
Has provided strong traffic visibility and efficient policy management for advanced network environments
Palo Alto Networks K2-Series could be improved, though I don't think of much. I'm unsure how widespread the adoption for K2-Series alone is. Looking at the base Palo Alto capabilities, they are going in the right direction. K2 specifically about its efficacy with all these 5G protocols, the GPRS tunneling protocol performed without many hiccups during testing. With AI, if there is a Precision AI bundle that you're planning on exploring, then that definitely needs a significant uplift because currently it doesn't work for all the known models. There are many false positives that need to be addressed. While it's still ahead of its competitors, on the AI security side, there is quite a room for improvement.
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Top Industries

By visitors reading reviews
Comms Service Provider
10%
Computer Software Company
10%
Manufacturing Company
9%
Financial Services Firm
7%
Computer Software Company
12%
Construction Company
8%
Manufacturing Company
8%
Financial Services Firm
7%
Performing Arts
15%
Construction Company
13%
Financial Services Firm
13%
Marketing Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business370
Midsize Enterprise138
Large Enterprise195
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise22
Large Enterprise19
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise7
Large Enterprise13
 

Questions from the Community

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What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
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Fortigate 60d vs. Meraki MX67 for a small company without a dedicated IT Department
We have Meraki Mx devices now, we are looking to replace them. But that is because the Meraki MX platform lacks SSL I...
Which is better - Meraki MX or Cisco ASA Firewall?
Cisco Adaptive Security Appliance (ASA) software is the operating software for the Cisco ASA suite. It supports netw...
What is your experience regarding pricing and costs for Meraki MX?
My experience with pricing, setup cost, and licensing is that we went through a third party who negotiated all the pr...
Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it...
What is your experience regarding pricing and costs for Palo Alto Networks K2-Series?
The pricing for the Palo Alto Networks K2-Series solution is affordable and there are no complaints about the licensing.
What needs improvement with Palo Alto Networks K2-Series?
Palo Alto Networks K2-Series could be improved, though I don't think of much. I'm unsure how widespread the adoption ...
 

Also Known As

Fortinet FortiGate Next-Generation Firewall
MX64, MX64W, MX84, MX100, MX400, MX600
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Hyatt, ONS
State of North Dakota, SEGA, Alameda County Office of Education, Temple University, VERGE, CAME
Find out what your peers are saying about Cisco Meraki MX vs. Palo Alto Networks K2-Series and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.