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it_user877116 - PeerSpot reviewer
Founder and CEO at a tech services company with 1-10 employees
Reseller
May 24, 2018
Enables us to seamlessly distribute applications to users' desktops
Pros and Cons
  • "It permits us to control the applications that our users are able to get to, in a seamless manner. We're able to distribute applications to users' desktops, just like those applications are on each user's computer, but they're not."
  • "It does everything we need it to do, it's stable; with the caveat that there is no perfect solution."

    What is our primary use case?

    It is our primary remote access solution for remote desktop.

    How has it helped my organization?

    It permits us to control the applications that our users are able to get to, in a seamless manner. We're able to distribute applications to users' desktops, just like those applications are on each user's computer, but they're not.

    What is most valuable?

    • Easy to install
    • Super stable
    • Easy to manage

    What needs improvement?

    It's a really good product. There's not a lot that needs improving, and we're on an older version. I imagine the newer versions are better but we have not had a single need to improve anything.

    Buyer's Guide
    Parallels Remote Application Server (RAS)
    June 2026
    Learn what your peers think about Parallels Remote Application Server (RAS). Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
    900,644 professionals have used our research since 2012.

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    No issues with stability.

    What do I think about the scalability of the solution?

    No issues with scalability.

    How are customer service and support?

    We have asked for help from tech support and their service was good.

    Which solution did I use previously and why did I switch?

    Citrix. We switched because Citrix is complicated and expensive.

    How was the initial setup?

    We had them assist us with the setup and I think that's important. When rolling out a product like this, the vendor should want to help implement, so it's implemented correctly. We used them to implement it, and that's the way it's been running since we started.

    What's my experience with pricing, setup cost, and licensing?

    I think the new pricing is a little bit high. If the price was lower, we could use it for many more customers. If there was one improvement to be made to this product, it would be a small-business version, at a much lower price point.

    Licensing should always, in my opinion, be on a per-user, per-month basis. I would like to be able to add one user, take one user off. That would be the ideal, to be able to supply this as a service.

    Which other solutions did I evaluate?

    Citrix and the native Microsoft Remote Desktop. The latter is very hard it is to install, and makes us mad.

    What other advice do I have?

    Everything can be improved, so I give it an eight out of 10. It does everything we need it to do, it's stable; with the caveat that there is no perfect solution.

    If you're doing a thin-client environment, where you want to publish applications, then of all the products on the market right now, this is the product to use.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller.
    PeerSpot user
    Professional Services at a tech services company
    Real User
    May 23, 2018
    Provides a stable, reliable client gateway for access to our cloud platform
    Pros and Cons
    • "Stability and reliability."
    • "We have been working with the Parallels team on some printing issues and are hopeful they will be resolved in the next patch release."

    What is our primary use case?

    We are an MSP and use Parallels RAS as the client gateway for accessing our cloud platform.

    How has it helped my organization?

    Allows staff to work from anywhere with an internet connection, on just about any connected device.

    What is most valuable?

    Stability and reliability. Because our clients use this as the way to access their work every day, and we use it to support them, we need to know it won't let us or them down.

    What needs improvement?

    We have been working with the Parallels team on some printing issues and are hopeful they will be resolved in the next patch release.

    What do I think about the stability of the solution?

    We only encountered a stability issue with version 13 but that was quickly updated and repaired.

    What do I think about the scalability of the solution?

    No scalability issues so far. We have supported thousands of concurrent users.

    How are customer service and technical support?

    Technical support has always been great. They will work through any issue until it is resolved and have been very knowledgeable about their product. We have seen a number of issues we have raised over the years become features or fixes in the next update.

    Which solution did I use previously and why did I switch?

    Citrix and native RDS. Citrix was more costly for a product that was no better and RDS has had a number of limitations over the years.

    How was the initial setup?

    Initial setup was straightforward. If you have a multi-site farm and multiple levels of redundancy, it does add complexity, but less than any other products I have used.

    What's my experience with pricing, setup cost, and licensing?

    The pricing has always been competitive, and the new SPLA licensing model works great for our business and clients.

    Which other solutions did I evaluate?

    Citrix, MS RDS, and Ericom Blaze. We also do keep an eye on the other products in the market to make sure we are always providing the best solution for our clients.

    What other advice do I have?

    Install a demo and give it a go. It is very quick and will generally be all you need to be converted to a user of Parallels RAS.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
    PeerSpot user
    Buyer's Guide
    Parallels Remote Application Server (RAS)
    June 2026
    Learn what your peers think about Parallels Remote Application Server (RAS). Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
    900,644 professionals have used our research since 2012.
    PeerSpot user
    Manager of System Security at a tech consulting company with 51-200 employees
    Consultant
    May 1, 2014
    I have been using 2X for a while...

    It almost two years that I have been familiar with 2X ApplicationServer XG.
    2X ApplicationServer XG is one the best and easiest software to implement a Private Cloud organization.
    Your users will simply get use to it and work with it.
    You can reduce your network support costs up to 80 percent.
    2X is quick and easy to install.
    With a variety of devices compatibility such as smart phones, tablets, Facebook apps, thin clients & ... users can make use of it.
    It is the best tool for teleworking.
    R&D Group of 2X is ever expanding and enhancing its facilities.
    Cost and feature comparison of 2X Application Server vs Citrix XenApp 6:
    lukenbaugh.com/archives/271
    Unfortunately 2x prices in the Middle East region is 25 percent higher than world prices, and it is incomprehensible for me!

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user4314 - PeerSpot reviewer
    IT Administrator at a government with 501-1,000 employees
    Vendor
    Feb 14, 2013
    Very fast, easy to setup and manage.
    Pros and Cons
    • "Very fast, easy to setup and manage."

      Valuable Features:

      Very fast, easy to setup and manage. Works great on Android and IOS. Amazing.

      Room for Improvement:

      None that I can find. So far this product is working great.
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      it_user4266 - PeerSpot reviewer
      IT Administrator at a local government with 501-1,000 employees
      Vendor
      Feb 13, 2013
      Great Product - does anybody run Terminal Server without 2X (-:
      Pros and Cons
      • "Thank you 2X for such a great product that makes my work much easier!"
      • "Delegation in 2X Console currently accepts user accounts only, please add delegation for AD groups."

      Valuable Features:

      very good value for money easy administration sehr stabile Product painless Application deployment

      Room for Improvement:

      delegation in 2X Console currently accepts User Accounts only, please Add delegation for AD Groups.We started with 2X App Server Version 6. The development of the 2X App Server made many Great steps (eg. Universal Printing, Universal Scanning, VDI and so on). In our current environment, we use 2X to bring the different Apps from our TS Farm (6 Terminalservers - 2 Gateways) to our Users. Our users distributet over about 15 Sites and all Applications are hosted in our Main-Site. I never had any big Problems with 2X. It does what it should, it works! Support Team at 2X does a realy good Job. The Documentation is o.k. but in the Blog there are really good tips. Updates on the 2X Server are painless at all. Thank you 2X for such a great Product that makes my work much easier!

      Other Advice:

      If you have Terminalservers (or Remote Desktop Session Host) and you haven't 2X, then go buy it.
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Buyer's Guide
      Download our free Parallels Remote Application Server (RAS) Report and get advice and tips from experienced pros sharing their opinions.
      Updated: June 2026
      Buyer's Guide
      Download our free Parallels Remote Application Server (RAS) Report and get advice and tips from experienced pros sharing their opinions.