Parallels Remote Application Server and Amazon WorkSpaces compete in remote desktop and application delivery solutions. Amazon WorkSpaces holds an edge due to its expansive features and perceived value.
Features: Parallels RAS offers seamless application and desktop delivery, robust security protocols, and allows centralized management. Amazon WorkSpaces provides flexible scaling, secure environments, and seamless integration with other AWS services.
Room for Improvement: Parallels RAS could enhance its integration capabilities and scalability features. It might also benefit from broader support for non-Windows platforms. Enhancing mobile support can be crucial. Amazon WorkSpaces may improve ease of deployment and onboarding processes. Additional features for offline usage and simplified user management could benefit users.
Ease of Deployment and Customer Service: Parallels RAS is valued for straightforward deployment and strong customer support. This ease facilitates management of IT infrastructures. Amazon WorkSpaces requires in-depth AWS knowledge at setup but offers substantial support resources from AWS to address complexities.
Pricing and ROI: Parallels RAS boasts lower initial setup costs, resulting in potentially higher ROI through centralized management and reduced IT expenses. Amazon WorkSpaces’ initial costs are higher but justified with the flexibility and scalability that offer potential long-term ROI benefits.
I would rate the technical support from Amazon as nine out of ten.
For Parallels RAS, the support is rated eight out of ten.
Compute can be increased or decreased as you pay as you go for Amazon WorkSpaces.
The solution is highly scalable.
I can start from fifteen users and scale it to nearly any size.
Amazon WorkSpaces can sometimes function as a black box, making it difficult to diagnose why a workspace is slow on any given day due to limited visibility into network latency from the client, real-time CPU and GPU utilization, and storage bottlenecks.
A single orchestrator tool could assist with discovery, implementation, and image building for Amazon WorkSpaces.
A potential improvement could be reducing the dependency on Microsoft solutions for Parallels RAS.
No additional fees for maintenance or support are required.
The positive impact of Amazon WorkSpaces on the organization includes teams becoming productive on day one, reduced cost per employee, the ability for contractors to join instantly and leave without paying for the full term, easier compliance, lower risk of data loss, peace of mind when using contractors and remote staff, easier onboarding, easier offboarding, and security cleanup.
Multi-factor authentication is enabled on AWS WorkSpaces, which provides additional security when connecting.
In terms of Parallels Desktop, the coherence mode that allows Mac and Windows applications to run seamlessly side by side is highly regarded.
| Product | Market Share (%) |
|---|---|
| Amazon WorkSpaces | 1.9% |
| Parallels Remote Application Server (RAS) | 3.0% |
| Other | 95.1% |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 2 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 2 |
| Large Enterprise | 10 |
Amazon WorkSpaces is a fully managed desktop-as-a-service (DaaS) solution provided by Amazon Web Services (AWS). It allows users to access a virtual desktop environment in the cloud from various devices, including laptops, tablets, and thin clients.
With Amazon WorkSpaces, users can have a complete desktop experience with their familiar applications and data, while the underlying infrastructure and management tasks are handled by AWS. The virtual desktops provided by Amazon WorkSpaces are persistent, meaning that user data and settings are retained even when disconnected from the virtual desktop.
Amazon WorkSpaces Features:
Amazon WorkSpaces Benefits:
Reviews from Real Users
Sachin Narvekar, IT-IS LEAD at Tata Consultancy, writes that "Amazon WorkSpaces is a virtual desktop platform. So, instead of having your laptops, and desktops, you can have your data on the cloud.”, he also adds, "Security, streaming, faster performance, scalability, and the fact that it is very much cost-effective, are some of the solution's valuable features."
Ravi-Bhardwaj, Manager at Ravi RITS Enterprice, states that “The solution has improved the organization because now any user who doesn't have a corporate laptop can connect to the system, security is still high, and it uses very low bandwidth.”
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