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Parallels Remote Application Server (RAS) vs Workspace ONE UEM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Parallels RAS is valued for cost prevention and business continuity, despite challenges in quantifying its exact return on investment.
Sentiment score
6.5
Workspace ONE UEM users reported improved security, reduced IT workload, and cost savings, with varying ROI experiences and future potential.
 

Customer Service

Sentiment score
7.6
Parallels Remote Application Server support is generally well-rated, with some issues in initial support stages and time differences.
Sentiment score
5.9
Workspace ONE UEM support varies in effectiveness, with inconsistency and delays, but escalated cases often receive excellent assistance.
For Parallels RAS, the support is rated eight out of ten.
It is not poor support, but it is not perfect support we're getting right now; it is not an immediate solution, and it may take two or three days.
The support side has recently become weaker compared to what it used to be with VMware.
 

Scalability Issues

Sentiment score
7.9
Parallels RAS efficiently scales to support thousands of users, though some find load balancing and usage optimization challenging.
Sentiment score
7.6
Workspace ONE UEM is praised for scalability and flexibility, supporting diverse enterprises with minimal issues, especially in cloud deployments.
 

Stability Issues

Sentiment score
7.3
Parallels Remote Application Server is stable for most users, though issues with version 13, licensing, and connectivity exist.
Sentiment score
7.6
Workspace ONE UEM is stable and reliable, though complex environments and updates may occasionally cause issues, especially on-premise.
 

Room For Improvement

Parallels RAS could improve by enhancing monitoring, integration, interface, support, web management, cost, and expanding application and hypervisor compatibility.
Workspace ONE UEM users seek better reporting, integration, and user-friendliness, with concerns about scalability, pricing, and training resources.
A potential improvement could be reducing the dependency on Microsoft solutions for Parallels RAS.
Another concern is that support is getting reduced by Workspace ONE; some customers are saying there are support issues on Workspace ONE right now.
The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation.
 

Setup Cost

Parallels RAS is valued for its cost-effectiveness and clear licensing but desired more flexible growth options by some users.
Workspace ONE UEM is often pricier than competitors, with costs affected by user count, features, and additional fees.
 

Valuable Features

Parallels RAS provides ease of use, stability, broad compatibility, and cost-effective remote access for diverse devices and infrastructures.
Workspace ONE UEM offers shared device mode, strong security, seamless integration, remote management, and scalable, stable multi-platform support.
In terms of Parallels Desktop, the coherence mode that allows Mac and Windows applications to run seamlessly side by side is highly regarded.
The compliance management feature set is heavily used and beneficial for most organizations.
In UEM, the most helpful part of Windows Management is the baseline policy and central script; using this, you can replace all the AD GPO policy.
 

Categories and Ranking

Parallels Remote Applicatio...
Ranking in Virtual Desktop Infrastructure (VDI)
13th
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
25
Ranking in other categories
Application Virtualization (4th)
Workspace ONE UEM
Ranking in Virtual Desktop Infrastructure (VDI)
8th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
102
Ranking in other categories
Remote Access (6th), Enterprise Mobility Management (EMM) (2nd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (11th), Unified Endpoint Management (UEM) (3rd)
 

Mindshare comparison

As of October 2025, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Parallels Remote Application Server (RAS) is 2.8%, up from 2.3% compared to the previous year. The mindshare of Workspace ONE UEM is 2.6%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI) Market Share Distribution
ProductMarket Share (%)
Workspace ONE UEM2.6%
Parallels Remote Application Server (RAS)2.8%
Other94.6%
Virtual Desktop Infrastructure (VDI)
 

Featured Reviews

JohanSkibdahl - PeerSpot reviewer
Secure access across devices with cost-effective seamless integration
One valuable feature is the ability to securely use a wide range of devices to access the company's infrastructure. The inclusion of all necessary components, such as load balancer and gateways, in a monthly fee is also beneficial. In terms of Parallels Desktop, the coherence mode that allows Mac and Windows applications to run seamlessly side by side is highly regarded.
Vishal Bhatia - PeerSpot reviewer
Effective product tracking and monitoring enhances daily operations despite needing documentation improvement
The documentation part of Workspace ONE UEM can be confusing. The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation. Most people struggle to connect the dots when looking at the documentation. Even the training material and PowerPoint slide decks that trainers use are sometimes too confusing or overwhelming, with too much content but not enough clarity. The support side has recently become weaker compared to what it used to be with VMware. This is another area that needs improvement. Since working with Workspace ONE UEM from when it was AirWatch, it has improved significantly over the last five years. However, there are still some gray areas and scope for improvement, especially in documentation and workflow between different aspects of the solution.
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868,759 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Government
9%
Manufacturing Company
8%
Healthcare Company
7%
Computer Software Company
16%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise2
Large Enterprise10
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise21
Large Enterprise57
 

Questions from the Community

What do you like most about Parallels Remote Application Server (RAS)?
The solution is powerful, and it has good speed and performance.
What is your experience regarding pricing and costs for Parallels Remote Application Server (RAS)?
The pricing for Parallels RAS is straightforward with a monthly fee for a minimum of 15 licenses. For Parallels Desktop, it is a yearly cost of a couple of hundred euros. No additional fees for mai...
What needs improvement with Parallels Remote Application Server (RAS)?
A potential improvement could be reducing the dependency on Microsoft solutions for Parallels RAS. As for Parallels Desktop, there is nothing specific that needs improvement.
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact th...
What do you like most about VMware Workspace ONE?
The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offers efficient flexibility.
 

Also Known As

Parallels RAS
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

Arsari Group _ PT Netmarks Indonesia, Izhevsk Elektromekhanicheskiy Zavod (IEMZ) _ Kupol, Abilene Diagnostic Clinic, Fylde Borough Council, YARSTROYREZE LLC, VSK Insurance House, Melenkovsky District of Vladimirskaya Oblast, Sofrigam SA, Antenna International, KingsGate Community Church, Norwegian American Hospital, Island Hotels Group, Medway Council, Medway Council, Voices of September 11th, MacDonald Training Center, Kansas Childrenês Service League, Scope,Next Generation Clubs, WTC Communications, Opera Australia, HSE Integrated, Danier, Bridgwater College, Kern County Mental Health, Tony Tiendas, Spears Manufacturing, Managed Insurance Services Inc., Intuitive Medical Software, M.J. Soffe, Mazda Motors, Israel Military Industries (IMI), Telfair, Upic Solutions, Teleflora, Fisher & Company
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about Parallels Remote Application Server (RAS) vs. Workspace ONE UEM and other solutions. Updated: September 2025.
868,759 professionals have used our research since 2012.