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Parallels Remote Application Server (RAS) Logo

Parallels Remote Application Server (RAS) pros and cons

Vendor: Parallels
4.4 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Parallels Remote Application Server permits centralized control over applications, allowing seamless distribution to user desktops.
It offers robust security features, such as the integration with Windows Active Directory and additional support for multi-factor authentication.
Compatibility with various devices, including Windows, macOS, iOS, Android, Linux, Xbox One, and PS4, enhances user access flexibility.
Efficient use of resources is achieved through connection compression and cloud desktops that can be published to a subset of users.
Management of the servers, applications, and clients can be done centrally and efficiently, alleviating the need to manage installations on individual devices.

CONS

Parallels Remote Application Server (RAS) upgrade frequency is too high, causing operational strain.
Performance monitoring of client's endpoint and automatic re-connection need improvement.
Printing issues persist with random disconnections, causing major inconvenience over time.
HALB instability with two instances running simultaneously, requiring time-consuming server upgrades during off-hours.
The lack of strong local support in Mexico presents challenges for user assistance and operations.
 

Parallels Remote Application Server (RAS) Pros review quotes

JohanSkibdahl - PeerSpot reviewer
CEO at Etcetera Networks
Nov 7, 2024
One valuable feature is the ability to securely use a wide range of devices to access the company's infrastructure.
TS
Senior Presales Engineer at CenterTools Software GmbH
Sep 28, 2023
The solution is powerful, and it has good speed and performance.
AJ  Hartenberg - PeerSpot reviewer
Business Owner at Yada Group Services
Jun 27, 2023
It is a stable solution.
Learn what your peers think about Parallels Remote Application Server (RAS). Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,221 professionals have used our research since 2012.
JH
Datacenter Engineer at Freelancer
Oct 31, 2020
Simplicity of the interface is a valuable feature.
reviewer2289528 - PeerSpot reviewer
System administrator at a construction company with 11-50 employees
Oct 10, 2023
We can provision the servers without the need for another third-party solution.
reviewer980673 - PeerSpot reviewer
Managing Director at a tech services company with 1-10 employees
Dec 24, 2021
The stability is ok - once I finished the setup, the system was quite stable.
JohanSkibdahl - PeerSpot reviewer
CEO at Etcetera Networks
Oct 26, 2021
You have the opportunity to virtualize applications in different locations. Everything is in one pane or one window, which is quite good.
reviewer1369137 - PeerSpot reviewer
Solution consultant at a tech services company with 11-50 employees
Nov 30, 2020
Its price and ease of use are the most valuable. It is simple and has good performance.
MC
Technical Lead (Windows Desktops) / Senior IT Consultant at a university with 1,001-5,000 employees
Oct 31, 2018
We use Cloudpaging to package and deploy the vast majority of our applications to our standard Windows 10 desktops. With the use of Parallels integration into Software2 AppsAnywhere hub, this means we can use the same packages to deliver Windows applications to almost any device - Windows, mac OS, iOS, Android, Linux, Xbox One, PS4 - just by ticking a box.
CJ
System Engineer at a government with 1,001-5,000 employees
Aug 1, 2018
Thin client management (Windows 10 client) provides an easy way to lock down client connection to the remote infrastructure. Policies are very helpful for preconfiguring client behavior. Finally, client management is easy.
 

Parallels Remote Application Server (RAS) Cons review quotes

JohanSkibdahl - PeerSpot reviewer
CEO at Etcetera Networks
Nov 7, 2024
A potential improvement could be reducing the dependency on Microsoft solutions for Parallels RAS.
TS
Senior Presales Engineer at CenterTools Software GmbH
Sep 28, 2023
Parallels Remote Application Server (RAS) is an expensive solution, and its pricing could be improved.
AJ  Hartenberg - PeerSpot reviewer
Business Owner at Yada Group Services
Jun 27, 2023
The solution's application virtualization feature needs improvement.
Learn what your peers think about Parallels Remote Application Server (RAS). Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,221 professionals have used our research since 2012.
JH
Datacenter Engineer at Freelancer
Oct 31, 2020
If the solution crashes, then all the customers connected through that agent, lose their session.
reviewer2289528 - PeerSpot reviewer
System administrator at a construction company with 11-50 employees
Oct 10, 2023
The product does not utilize SQL for reporting purposes. Also, it does not support some hypervisors similar to Citrix. These particular areas need improvement.
reviewer980673 - PeerSpot reviewer
Managing Director at a tech services company with 1-10 employees
Dec 24, 2021
Sometimes you need to understand how to use load balancing and the gateway in order to scale, which means the team may need some additional technical knowledge.
JohanSkibdahl - PeerSpot reviewer
CEO at Etcetera Networks
Oct 26, 2021
From a seller's point of view, there are a lot of things that they could do better in the sales cycle.
reviewer1369137 - PeerSpot reviewer
Solution consultant at a tech services company with 11-50 employees
Nov 30, 2020
Generally, it is a very good solution. The main thing that I would improve is their presence here in Mexico. They don't have strong local support here in Mexico. They should have a worldwide presence so that we don't have to do everything through the people in the US. The initial setup was a little bit complex because we were migrating from Citrix. For customers who are migrating from another platform like VMware or Citrix, it would be great if they can provide an automated migration solution.
MC
Technical Lead (Windows Desktops) / Senior IT Consultant at a university with 1,001-5,000 employees
Oct 31, 2018
It needs Windows scaling on Android/iOS devices. At present, the concept of delivering apps to Android and iOS devices is appealing, but the reality is the screen size on these devices is so small that, unless there is some scaling option, it is not really usable.
CJ
System Engineer at a government with 1,001-5,000 employees
Aug 1, 2018
HALB is not stable in our environment. When running two HALBs we have stability problems, so we use an active one and a passive for backup. Also, it would be nice to implement an upgrade of the environment without having to stop the servers. As it is, this must be done during off-hours.