We mostly use a REST API for testing related to third-party applications, integrating services with third parties responsible for food delivery. Use cases include onboarding for when a new store opens, uploading the menu on the third-party app. and an API for customers to order from a menu. We also use Postman for payments, whether debit or credit card. It covers all the validation points, including whether a card is fake, stolen, invalid or blocked. We are customers of Postman and I'm a senior consultant.
Senior Consultant at a consultancy with 10,001+ employees
Simple to use and projects are easily stored; somewhat complex, UI needs simplification
Pros and Cons
- "Simple to use and you can easily store your projects."
- "The solution is quite complex partly because the UI needs simplification."
What is our primary use case?
How has it helped my organization?
We observed that in contrast to SoapUI Pro where you're only able to save your project, Postman allows you to also save your responses so that if something isn't working you can go to your saved results and verify the responses.
What is most valuable?
The solution is simple to use and you can easily store your projects. We mainly use Postman for our manual validation, but you can also schedule the automated validation. It offers multiple scenarios for a single API that you can run whenever needed. It offers a validation kind of functionality and the execution report of scripts. How many passed and how many failed. There's no manual intervention required, you click on the run button and that's it. The dashboards are good and the solution is user-friendly. The solution gives you the capability to run your use cases without manual intervention.
What needs improvement?
The solution is quite complex and not so easy to understand at first glance. Part of the problem is the UI which needs simplification. There are many features available but they need to structure things more so that they're not scattered on the screen which complicates things. Each time you run the solution, you have to manually provide a username and password because those details are not automatic. That's a pain point for us. It also lacks a feature that will integrate with your database. I think this is a drawback of most applications whether it's Postman or SoapUI Pro. If you want to automate something when you're using the huge APIs, everything needs to be automated using dynamic data and that takes additional time.
Buyer's Guide
Postman Enterprise
January 2026
Learn what your peers think about Postman Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
For how long have I used the solution?
I've been using this solution for six months.
What do I think about the scalability of the solution?
We're a large organization and I imagine there are around 1,000 people using this solution. For maintenance and upgrades, our organization has the repository to maintain all software. Though it's freeware, you cannot install it directly and we have a separate team responsible for maintaining all the software.
How are customer service and support?
We use the Postman community if we have any problems.
How was the initial setup?
The initial setup is straightforward. You just have to install the application, there is no complexity in that. Deployment takes a few minutes and then you build up your URI and start using it. In total, it takes less than half an hour.
What's my experience with pricing, setup cost, and licensing?
We don't pay for any license, the solution is freeware. There are some additional features that we do need to purchase.
What other advice do I have?
It's important to figure out your requirements and if you need something special, then you will have to compare the different applications and figure out which gives you better results.
I rate the solution seven out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Independent consultant, at a tech vendor with 10,001+ employees
Time-saving API testing with automated coding and easy-to-learn interface
Pros and Cons
- "The user interface is very easy to learn and use, and it is a lightweight application."
- "Postman needs to improve its support for a lot of integrations."
What is our primary use case?
We use Postman for API testing, and I am also using it for training purposes.
How has it helped my organization?
I have found that our time is significantly saved in terms of debugging and writing down the code manually as Postman allows us to add the code with the help of test and assertions, eliminating the need to write code ourselves.
What is most valuable?
The user interface is very easy to learn and use, and it is a lightweight application. It's also an open-source tool for API testing. One of the best features is that you really don't need to be an expert in any programming language because Postman can generate the codes automatically for you.
What needs improvement?
Postman needs to improve its support for a lot of integrations. Additionally, browser add-ins or extensions would be helpful.
For how long have I used the solution?
I have been using Postman for quite a while, perhaps for the past seven or eight years.
How was the initial setup?
The initial setup is very easy and simple.
What's my experience with pricing, setup cost, and licensing?
Being an open-source tool, it's a lightweight tool that I would prioritize as number one.
What other advice do I have?
I would prefer Postman as my priority since it's an open-source tool, simple to install and use. You don't need to be a programming expert to use it, which presents several advantages.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Postman Enterprise
January 2026
Learn what your peers think about Postman Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Test lead
Helps with API testing
Pros and Cons
- "The developers put the API in a common workspace which is a nice feature. It makes things much easier and faster to start testing."
- "I would like to see more integrations with other platforms."
What is our primary use case?
I use the tool to test the APIs that are developed.
What is most valuable?
The developers put the API in a common workspace which is a nice feature. It makes things much easier and faster to start testing.
What needs improvement?
I would like to see more integrations with other platforms.
For how long have I used the solution?
I have been working with the product for five years.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
My company has 100 users for the product.
How was the initial setup?
The tool's setup is straightforward and took less than an hour to complete.
What other advice do I have?
I would rate the product an eight out of ten. The product's user interface is better than others.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Salesforce Consultant
Has a straightforward UI and detects specific errors efficiently
Pros and Cons
- "The solution has helped us very well in testing endpoint URLs."
- "They should integrate the solution with one of the CRM solutions."
What is our primary use case?
We use the solution for API testing purposes.
How has it helped my organization?
The solution has helped us very well in testing endpoint URLs.
What is most valuable?
The solution's most valuable features are straightforward UI and the ability to identify specific errors.
What needs improvement?
They should integrate the solution with Salesforce.
For how long have I used the solution?
We have been using the solution for one and a half years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
The solution is scalable for testing purposes. We plan to increase its usage further.
How was the initial setup?
The solution's initial setup process is pretty simple.
What was our ROI?
The solution has generated ROI for our organization.
What other advice do I have?
The solution has all the essential features. I recommend it to others and rate it as a ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Engineer 2 at a computer software company with 10,001+ employees
Interactive and user friendly with a few performance hiccups
Pros and Cons
- "The initial setup is simple."
- "The performance needs to be improved."
What is our primary use case?
The solution is used for testing APIs, building monitors, and scheduling everyday runs to check API health.
What is most valuable?
Environment variable setup, pre-request script, tests, and monitors are most helpful.
The initial setup is simple.
What needs improvement?
The Postman monitor will give the pass and fail status in the console. It could serve better if there is a downloadable report which gives tabular details of response time against each API and a pass/fail count (graphical representation) after the monitor runs.
The performance needs to be improved. Postman application freezes when a whole lot of APIs run under a collection.
For how long have I used the solution?
I have been using this solution for two years.
What do I think about the scalability of the solution?
Observed performance issues when used excessively. The application freezes and needs a restart. The response of the app is slow while running a collection with a lot of APIs.
How are customer service and support?
We do have some interaction with technical support. They are responsive and knowledgeable about the product.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I used SoapUI previously. I found Postman to be more interactive and accessible compared to SoapUI.
How was the initial setup?
It's a very straightforward solution to install. I'd rate the process five out of five in terms of ease of deployment.
What other advice do I have?
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Quality Assurance Supervisor at a transportation company with 1,001-5,000 employees
API building and management platform used for six years to test and manage REST APIs
Pros and Cons
- "Postman uses the DRY framework of JavaScript and that framework is easy and a good way to put assertions on responses."
- "Postman could be improved by providing options for performance testing of APIs."
What is our primary use case?
Postman is a good tool for completing a sanity check or smoke test of REST APIs. It's a quick way to manage your REST API-related test cases, and it gives good options for assertions for the response of the APIs. We have 30 people using this solution in our business.
What is most valuable?
Postman uses the DRY framework of JavaScript and that framework is easy and a good way to put assertions on responses.
What needs improvement?
Postman could be improved by providing options for performance testing of APIs. We would like to complete performance testing of a specific set of API's by checking them against thousands of the records and checking responses times.
For how long have I used the solution?
I have been using this solution for six years.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution.
How was the initial setup?
The initial setup is straightforward and only takes a few minutes.
What other advice do I have?
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Test Engineer at a tech vendor with 1,001-5,000 employees
API testing solution that offers a free version and can be used for personal reasons for API testing
Pros and Cons
- "This solution offers a free version."
- "If you have knowledge of JavaScript, the initial setup is easy and straightforward. If not, it may take some time to learn about JavaScript before starting the implementation."
What is our primary use case?
I use this solution in my personal capacity. I use this solution to manage APIs.
What needs improvement?
The downside of using this solution is that you need to know JavaScript.
How was the initial setup?
If you have knowledge of JavaScript, the initial setup is easy and straightforward. If not, it may take some time to learn about JavaScript before starting the implementation.
What about the implementation team?
We implemented this solution in-house.
What's my experience with pricing, setup cost, and licensing?
I have only used the free version of this solution.
What other advice do I have?
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Software Engineer at a tech services company with 51-200 employees
A great user interface for creating and managing different testing environments
Pros and Cons
- "The solution has a great user interface and collection of features."
- "Multi-part requests should be handled in the octet-stream."
What is our primary use case?
Our company uses the solution as a developer platform for testing APIs. Our backend team develops APIs which are then pushed to the solution for QA testing and configuration.
What is most valuable?
It is very easy to create and manage different environments for testing. We can plug in different URLs and variables to test in a local environment before going to production.
The solution has a great user interface and collection of features.
What needs improvement?
Multi-part requests should be handled in the octet-stream subtype which provides responses in chunks for files that can be downloaded and viewed. We had an issue with multi-part requests recently and had to fix it.
For how long have I used the solution?
I have been using the solution for four years.
What do I think about the stability of the solution?
The solution is stable with no issues. We have never experienced a problem or crash.
What do I think about the scalability of the solution?
The solution is scalable. An improvement to the octet-stream will enhance scalability for testing APIs.
How are customer service and support?
I have not escalated questions to support. One time I experienced an issue switching URLs in our environment, but haven't experienced it since. The solution's developers and QA team are continuously improving the product.
How was the initial setup?
The setup was really easy and was accomplished by configuring our email.
Different projects automatically sync to the solution upon login so we are able to import files and configure API setups for other team members.
What about the implementation team?
We implemented the solution in-house and there is no maintenance because continuous updates are provided.
Which other solutions did I evaluate?
I use the solution and other team members use Swagger.
What other advice do I have?
The solution is a great tool for managing APIs and should be used by developers and QA teams. It performs important testing for understanding how APIs work or whether any bugs exist and can be used to set up product domains.
I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: January 2026
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