Our primary use case for the OpenStack is for migrating data from the cloud to on-premises. We want to migrate some of the open source OpenStack components to customize our work with our applications. Our main use is video streaming on Openstack.
Highly customizable private cloud solution.
Pros and Cons
- "The most valuable feature is the customization. With the customization you can really give the customers what they want."
- "The most valuable feature is the customization, and with the customization you can really give the customers what they want."
- "The line migration is a problem."
- "In terms of what needs to be improved, I would say the support. Rackspace might have some good support but the open source OpenStack doesn't have support because there are too many versions coming and too many people are customizing it."
What is our primary use case?
What is most valuable?
The most valuable feature is the customization. With the customization you can really give the customers what they want.
What needs improvement?
In terms of what needs to be improved, I would say the support.
You're asking for the Rackspace OpenStack and I'm working on the open source OpenStack. Rackspace might have some good support but the open source OpenStack doesn't have support because there are too many versions coming and too many people are customizing it. That's why the support is a problem for open source versions.
It needs to develop a very good user interface which can compete with the public cloud.
In the next release, I would like to see more of the load balancing technologies and applications from the public cloud which OpenStack doesn't have right now.
For how long have I used the solution?
I have been using Rackspace OpenStack for three years.
The OpenStack application version we use is Nexus Prime.
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Rackspace OpenStack
April 2026
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What do I think about the stability of the solution?
The stability is okay but there too many versions coming out. The line migration is a problem.
What do I think about the scalability of the solution?
The scalability is good. The application is deployed in the OpenStack, so actually the user number is in lakhs, like with the application server.
How are customer service and support?
I would rate the technical support a 6 or 7 out of ten.
How was the initial setup?
In terms of the initial setup, currently we have multiple scripts. These scripts can deploy if you come back to feed them.
What other advice do I have?
One a scale of one to ten, I would rate Rackspace OpenStack a seven.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Technical Architect at a tech services company with 1,001-5,000 employees
Allowed for mass uploading of images to Akamai cloud services
Pros and Cons
- "It created a reusable library with OpenStack features."
- "The documentation was plentiful and very helpful."
- "OpenStack allowed for mass uploading of images to Akamai cloud services."
- "It could use more examples in different languages (API use cases)."
- "It could use more examples in different languages (API use cases)."
Buyer's Guide
Rackspace OpenStack
April 2026
Learn what your peers think about Rackspace OpenStack. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,221 professionals have used our research since 2012.
Managing Director at a comms service provider with 51-200 employees
Networking (Networks, CDN) and Object Storage (CDN) are the most valuable features.
Pros and Cons
- "Customer Service: Top. Technical Support: Top"
CEO at a tech services company with 51-200 employees
Consultant
May 1, 2014
The usablity of the management interface means that even non-IT literate people can use it.
IT Specialist at a tech services company with 201-500 employees
A flexible and scalable solution for virtual machines with different architecture
Pros and Cons
- "It was a very flexible and scalable solution. It was very useful because we were not dependent on a single vendor's solution. Increasing the number of machines or changing the hardware configuration was very easy."
- "The deployment process could be easy."
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Updated: April 2026
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Mirantis is making efforts to make installing and managing OpenStack real easy with their Fuel approach. Dell had Crowbar and there are several other efforts in this space. I urge you all to explore these options when dealing with OpenStack.