Rackspace OpenStack Reviews and Pricing

AboubacarCherif

DevOps Engeneer at a tech services company with 11-50 employees

Jan 19, 2023

Download

Free to use, easy to set up, and online training is available

Pros and Cons

"The initial setup isn't too difficult."

"OpenStack is difficult for the novice in terms of beginning to use cloud tools."

What is our primary use case?

I primarily use it for personal use inside an enterprise. I use it to deploy a private cloud.

What is most valuable?

The enterprise that I work with already uses OpenStack. They demanded I learn it and I was able to find classes online to get started. In general, OpenStack is more useful in the public, in the world, instead of other tools that are used to implement private clouds.

The initial setup isn't too difficult.

It's scalable.

The stability is excellent.

You do not have to pay anything to use it.

What needs improvement?

OpenStack is difficult for the novice in terms of beginning to use cloud tools. If you want to do some tasks, for example, if you want to create a domain in OpenStack, you must do that in command line. There isn't any GUI available, and new users might find the command line difficult to understand. OpenStack isn't so easy for people who don't practice. They need to simplify the product and make it more visual for beginners.

For how long have I used the solution?

I've used the solution for maybe a month so far. I took lessons on Youtube and Udemy.

Buyer's Guide

Rackspace OpenStack

June 2026

Free Report: Rackspace OpenStack Reviews and More

Learn what your peers think about Rackspace OpenStack. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.

DOWNLOAD NOW

900,644 professionals have used our research since 2012.

What do I think about the stability of the solution?

I've found the stability to be quite good. I'd rate it eight out of ten. I haven't dealt with bugs or glitches, and it doesn't crash or freeze.

What do I think about the scalability of the solution?

The scalability is okay. I would rate it six out of ten in terms of its ability to scale. It's easy to expand as needed.

How was the initial setup?

The solution isn't too complicated to set up. If you follow some good training documentation, the deployment will be straightforward. It helps if you have a technical background, however. A novice might find it a bit hard.

What's my experience with pricing, setup cost, and licensing?

The solution is free to use.

What other advice do I have?

OpenStack is great for being able to create a stable private cloud. I'd rate it eight out of ten.

Which deployment model are you using for this solution?

Private Cloud

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Chaitanya Mahanthi

Solutions Architect at a tech services company with 201-500 employees

Feb 19, 2020

Download

Highly customizable private cloud solution.

Pros and Cons

"The most valuable feature is the customization, and with the customization you can really give the customers what they want."

"The line migration is a problem."
"In terms of what needs to be improved, I would say the support. Rackspace might have some good support but the open source OpenStack doesn't have support because there are too many versions coming and too many people are customizing it."

What is our primary use case?

Our primary use case for the OpenStack is for migrating data from the cloud to on-premises. We want to migrate some of the open source OpenStack components to customize our work with our applications. Our main use is video streaming on Openstack.

What is most valuable?

The most valuable feature is the customization. With the customization you can really give the customers what they want.

What needs improvement?

In terms of what needs to be improved, I would say the support.

You're asking for the Rackspace OpenStack and I'm working on the open source OpenStack. Rackspace might have some good support but the open source OpenStack doesn't have support because there are too many versions coming and too many people are customizing it. That's why the support is a problem for open source versions.

It needs to develop a very good user interface which can compete with the public cloud.

In the next release, I would like to see more of the load balancing technologies and applications from the public cloud which OpenStack doesn't have right now.

For how long have I used the solution?

I have been using Rackspace OpenStack for three years.

The OpenStack application version we use is Nexus Prime.

What do I think about the stability of the solution?

The stability is okay but there too many versions coming out. The line migration is a problem.

What do I think about the scalability of the solution?

The scalability is good. The application is deployed in the OpenStack, so actually the user number is in lakhs, like with the application server.

How are customer service and technical support?

I would rate the technical support a 6 or 7 out of ten.

How was the initial setup?

In terms of the initial setup, currently we have multiple scripts. These scripts can deploy if you come back to feed them.

What other advice do I have?

One a scale of one to ten, I would rate Rackspace OpenStack a seven.

Which deployment model are you using for this solution?

On-premises

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide

Rackspace OpenStack

June 2026

Free Report: Rackspace OpenStack Reviews and More

Learn what your peers think about Rackspace OpenStack. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.

DOWNLOAD NOW

900,644 professionals have used our research since 2012.

it_user862509

Senior Technical Architect at a tech services company with 1,001-5,000 employees

Apr 29, 2018

Download

Allowed for mass uploading of images to Akamai cloud services

Pros and Cons

"It created a reusable library with OpenStack features."
"The documentation was plentiful and very helpful."
"OpenStack allowed for mass uploading of images to Akamai cloud services."

"It could use more examples in different languages (API use cases)."

What is our primary use case?

OpenStack was needed to integrate an eCommerce site's pictures with Akamai cloud services.

How has it helped my organization?

It created a reusable library with OpenStack features. The documentation was plentiful and very helpful.

What is most valuable?

Image storage with Akamai. OpenStack allowed for mass uploading of images to Akamai cloud services. It also allowed for product administration with images.

What needs improvement?

It could use more examples in different languages (API use cases).

For how long have I used the solution?

One to three years.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user311922

Managing Director at a comms service provider with 51-200 employees

Jun 23, 2017

Download

Networking (Networks, CDN) and Object Storage (CDN) are the most valuable features.

Pros and Cons

"Customer Service: Top. Technical Support: Top"

What is most valuable?

Networking (Networks, CDN) and Object Storage (CDN)

What needs improvement?

Pricing Overview.

For how long have I used the solution?

We've tried features of this product in the last few months.

What was my experience with deployment of the solution?

No.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

How is customer service and technical support?

Customer Service:

Top.

Technical Support:

Top

How was the initial setup?

Straightforward

What about the implementation team?

In-house

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user4134

CEO at a tech services company with 51-200 employees

May 1, 2014

The usablity of the management interface means that even non-IT literate people can use it.

Openstack is free, and therefore is likely to become the dominant Cloud Management suite for most of the world, until prices of competing products come down. This opinion is based on the concept of Cloud as a Utility where Utility pricing may dominate the user's selection of Cloud services provider.

Already today, limited Cloud services are free to users.

The usablity of the management interface means that even non-IT literate people can use it with training.

The Linux administration skills required to install, tune and configure it are high, although the use of scripts produced by third parties gives a non-custom setup very quickly. As time passes the numerous scripts and hopefully GUI installation and configuration will become standard.

Since writing this review companies like Cisco and VMWare have joined the OpenStack Project. It would appear that these companies would be in competion with Openstack.

Established I.T. companies are seeking move their business models towards "The Cloud Model"-some will fail.

I define The Public Cloud as primarily a cheap mass market easy-access online computing resources whose running costs are mainly energy costs.

Private Clouds have a role but will probably use most of the cheap unbranded multi-cpu low-energy Cloud Servers and OpenSource software like OpenStack.

The old I.T. Giants will struggle to maintain their markets in this model. These include Dell, HP, IBM, MS and even Cisco.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user74001Manager of Development with 501-1,000 employees

Report as inappropriate

Dec 11, 2013

Mirantis is making efforts to make installing and managing OpenStack real easy with their Fuel approach. Dell had Crowbar and there are several other efforts in this space. I urge you all to explore these options when dealing with OpenStack.

reviewer2393130

IT Specialist at a tech services company with 201-500 employees

Jul 30, 2024

Download

A flexible and scalable solution for virtual machines with different architecture

Pros and Cons

"It was a very flexible and scalable solution. It was very useful because we were not dependent on a single vendor's solution. Increasing the number of machines or changing the hardware configuration was very easy."

"The deployment process could be easy."

What is our primary use case?

We use OpenStack for my company for maybe 14 virtual machines.

The principal use of Rackspace OpenStack was for virtual machines. It has a different architecture, which can be based on a single machine or a group of machines. The scope of the application varied, from GitHub to asset management and other uses. We worked on infrastructure as code, which was fascinating because it allowed us to use architecture-like software.

What is most valuable?

It was a very flexible and scalable solution. It was very useful because we were not dependent on a single vendor's solution. Increasing the number of machines or changing the hardware configuration was very easy.