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Rackspace OpenStack pros and cons

Vendor: Rackspace Technology

4.0 out of 5

18 reviews
88% willing to recommend

Pros & Cons summary

Rackspace OpenStack efficiently manages server operations, offering flexibility, scalability, and customization through integration with third-party tools. It provides a reliable private cloud environment and excellent technical support. However, complex concepts, high pricing, limited documentation, and support issues challenge new users, requiring skilled human resources. Organizations may consider alternatives due to these drawbacks.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Rackspace OpenStack efficiently manages server operations and maintains proper data, saving time for organizations.

The integration with various third-party libraries and tools offers flexibility and scalability, increasing ease of deployment.

Its feature-rich and open-source nature provides valuable customization options, meeting unique customer needs.

Rackspace OpenStack delivers a stable and reliable private cloud environment, favorably comparing to other solutions.

The platform offers outstanding technical support and customer service, enhancing organizational communication and customer connectivity.

CONS

Some beginners find it difficult to understand Rackspace OpenStack due to its complex cloud and networking concepts.

The pricing of Rackspace OpenStack is high in some markets, with costly add-ons like Advanced Cluster Management and Advanced Cluster Security.

Rackspace OpenStack documentation is insufficient for new learners or beginners, requiring improvement for setting up and creating infrastructure.

The requirement for human resources and technical expertise is leading some to switch from Rackspace OpenStack to other platforms like CloudStack.

User support for Rackspace OpenStack could be improved as it lacks comprehensive assistance with many versions and customizations.

Rackspace OpenStack Pros review quotes

SS

Shbhaves Shbhaves

Manager Dev Ops at MSD

Jul 6, 2026

In my experience, Rackspace OpenStack delivered a stable, flexible, and reliable private cloud environment.

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JD

Office and marketing manager at a non-profit with 201-500 employees

Jun 23, 2026

Rackspace OpenStack impacted my organization positively in that the drive helped me keep files in an organized folder, and obviously we needed email addresses to be able to communicate with each other and for outsiders to be able to email us.

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Cloud Linux Administrator at a tech services company with 11-50 employees

May 12, 2026

The most useful opinion about Rackspace OpenStack is that it is very flexible, first of all, and the most important feature is that it is feature-rich.

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Rackspace OpenStack

Free Report: Rackspace OpenStack Reviews and More

Learn what your peers think about Rackspace OpenStack. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.

908,800 professionals have used our research since 2012.

reviewer2834661

Principal Engineer at a tech vendor with 10,001+ employees

Jul 18, 2026

Rackspace OpenStack has positively impacted my organization by bringing us much closer to our customers based on the supportability this platform provides, and it has unique features which are very useful for our customers.

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Cloud Center Manager at FPT

Feb 5, 2025

The open-source nature of OpenStack provides significant value.

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reviewer2805456

Database developer at a university with 501-1,000 employees

Apr 17, 2026

Rackspace OpenStack positively impacts my organization by making processes easier since I do not need to manage all servers manually because it efficiently manages server operations and maintains proper data, which saves time.

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Deputy Manager openstack cloud at The Ericson Manufacturing Co.

Nov 13, 2023

The solution is stable.

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Software Engeenir at Cardiff University / Prifysgol Caerdydd

May 31, 2023

I like its integration with GitLab and its simplicity. OpenStack has a lot of third-party libraries that it uses.

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Director InfoSec, Service Delivery at CBY Services

May 16, 2024

Administrators are very comfortable with the functionality and services OpenStack offers.

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AN

Ajith Narayanan

CEO at pinakastra

Jan 23, 2023

There are many services that can be directly used which are not available in VMware.

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Rackspace OpenStack Cons review quotes

SS

Shbhaves Shbhaves

Manager Dev Ops at MSD

Jul 6, 2026

For improvement, I feel the documentation available for setting up and creating infrastructure using Rackspace OpenStack could be enhanced, as I personally find the existing documents are not sufficient for new learners or beginners.

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JD

Office and marketing manager at a non-profit with 201-500 employees

Jun 23, 2026

Rackspace OpenStack can be improved because it wasn't clear that you have to cancel 30 days before; otherwise they charge you for the month.

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Cloud Linux Administrator at a tech services company with 11-50 employees

May 12, 2026

We are moving from Rackspace OpenStack to CloudStack due to the requirement of human resources and technicality. There are lots of moving parts in Rackspace OpenStack.

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Rackspace OpenStack

Free Report: Rackspace OpenStack Reviews and More

Learn what your peers think about Rackspace OpenStack. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.

908,800 professionals have used our research since 2012.

reviewer2834661

Principal Engineer at a tech vendor with 10,001+ employees

Jul 18, 2026

I cannot comment comprehensively on how Rackspace OpenStack can be improved, as I do not find that much difference; however, some areas can be improved, such as support for OEMs deploying highly specialized real-time telecom and media workloads.

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Cloud Center Manager at FPT

Feb 5, 2025

The pricing of Rackspace is quite high in the Vietnam market.

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reviewer2805456

Database developer at a university with 501-1,000 employees

Apr 17, 2026

As a beginner, I find some difficulties in understanding Rackspace OpenStack, as it can be complex without a foundational grasp of cloud and networking concepts.

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Deputy Manager openstack cloud at The Ericson Manufacturing Co.

Nov 13, 2023

The seamless integration between MySQL services and the rabbitMQ database can be revised during the debugging phase.

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Software Engeenir at Cardiff University / Prifysgol Caerdydd

May 31, 2023

So for the main stability, there have been a couple of issues that I've experienced.

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Director InfoSec, Service Delivery at CBY Services

May 16, 2024

It should have a single dashboard for cloud management and on-premises systems

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AN

Ajith Narayanan

CEO at pinakastra

Jan 23, 2023

VMware has a side-to-side replication feature, which is still more mature than Rackspace OpenStack's which can't be used in a production environment.

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Show 5 more reviews (out of 15)

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Product Categories

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Converged Infrastructure

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