What is our primary use case?
We primarily use the solution for web application firewalls and as hardware.
What is most valuable?
I can only distinguish Radware DefensePro from Netscout AED, which doesn't have such a protection network, behavior analysis, intrusion prevention, and maybe anti-bot modules. This product is more advanced than Netscout AED. However, I haven't the knowledge of how it looks in comparison, for example, to F5 or Fortinet appliances or others, as I didn't do RFI and RFP. The most important thing for me right now in the Radware portfolio, is that Radware went to the cloud and has a flexible model based on virtual machines that can be delivered in our data center model, which could be delivered via the public cloud. That’s the big advantage of Radware, from my perspective.
Its functionality is very good.
The behavioral analysis is of very good quality.
What needs improvement?
I started from scratch, from medium customers to bigger customers, and then maybe smaller ones. I would like to have more granular steps according to protected bandwidth, so the granularity should be better. For example, one gigabit of protected bandwidth, two gigabits, three gigabits, and so on. Right now, it's two, four, and six, something like that. It depends on the appliance, of course, as Defense Code 6 is the smaller one and next is 10 or 12. However, in general, the granularity could be better.
For how long have I used the solution?
I’ve used the solution for five years.
What do I think about the stability of the solution?
The solution is quite stable. There are no bugs or glitches. It doesn’t crash or freeze.
What do I think about the scalability of the solution?
The product is scalable.
We have 12 to 15 people on the solution.
How are customer service and support?
I don’t directly deal with technical support. That is the responsibility of others.
How was the initial setup?
I'm not a technical guy. From my perspective, the initial setup is not easy. However, it's not hard. Someone who would like to have a good security policy should have enough knowledge to configure it using the security policy. The knowledge is essential since it's not possible to implement a security policy without knowledge about the traffic, including what kind of traffic, what kind of application, what kind of parameters, et cetera. It's not a hammer. It's a security appliance. For our people, it's not as hard since we use it. We know how to use it. It's maybe more important to integrate it with additional systems like a CM.
What's my experience with pricing, setup cost, and licensing?
The solution offers good quality for the price.
I prefer low investment expenditures. I prefer paying less at the beginning of the project. After the customer base starts growing, I can pay more.
This solution is moderately priced. I would rate it three out of five.
Which other solutions did I evaluate?
To deliver to our current customers, we had to buy something new. However, in the future, we would like to check what kind of opportunities are on the market.
What other advice do I have?
We are in the middle of buying the newest DefensePro. We switched to the new technology as the old one is the end of life and end of support. That's why we have to buy a new DefensePro.
It's in our internal infrastructure, so it's in our network. It's not a data center, for example, Amazon, Azure, or Google Cloud.
With this model, it's all one. We would like to extend it in the near future, maybe to be more flexible. I am in the middle of the project and in the middle of how to distinguish protection against DDoS attacks and have Layer 7 and web application firewalls. In our offering, we combined these two areas into one service. One part is DDoS protection against 7th layer DDoS attacks, and the second is web application firewalls. Right now, I would like to work on how to distinguish to maybe separate it. I don't know what it will look like right now.
I’d rate the solution overall an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.