Radware DDoS Reviews

Cisco partners with Radware and Radware integrates with Firepower very easily.

The Radware DefensePro module, the virtual module running on Firepower, provides more DDoS protection than, for example, Cloudflare.

There is a long list of all arrays of the DDoS attempt cross-mitigation that it does. ISP just basically does IP-based DDoS or TCB DDoS protections. Radware goes beyond that, into DNS DDoS, content-based DDoS, et cetera, so it has many levels.

With Radware, there's a lot more granular control of what DDoS you're looking at in terms of DDoS visibility and protection. 

It's an on-prem appliance, however, they also have a cloud-based appliance, meaning that copies always are on demand. 

They have a hybrid model approach if a client wants to go that way. 

There's a lot of flexibility, and a lot of different deployment models available whereas Cloudflare, for example, is only in the cloud. 

There are customers who don't want Firepower. Let's say they have Sophos or they have Palo Alto. We're trying to re-position Radware DefensePro as a separate appliance in their environment.

The solution is a little more pricey than other options on the market.

It could be a little bit more user friendly, however, that said, it's pretty decent compared to a lot of other vendors.

I've only been dealing with the solution for 30 days or so. It's quite new still. I haven't spent that much time with it.

I've never seen the solution go down or fail. Its performance seems reliable. I'd say the stability is good as I have never seen any issues with it. It's not buggy or glitchy. It doesn't crash or freeze.

The solution is scalable as far as performance, yes. However, it is not scalable when in a high availability scenario - meaning a lot of my customers have dual data centers. They have dual firewalls. You can configure the product to be high availability as well, however, it requires a customer to have that private link. It is great when you have two high ability firewalls in the same data center, however, then when you have high ability firewalls at different data centers, you can make it work. I have customers who have high ability firewalls, one in each data center, and they have a private, dark fiber link that syncs both firewalls. You can potentially do the same with this solution.

I haven't gotten a chance to work with technical support. I can't speak to their level of knowledge or their responsiveness in terms of dealing with issues.

I also have experience with Cloudflare. It covers the basics, however, it doesn't cover everything. Whereas, the Firepower that has the Radware DefensePro module in it does DDoS attacks, DNS, content, et cetera.

Cloudflare is also in the cloud. It's template-based. It's a standard template-based subscription that you get with their DDoS. The same applies to all of their customers.

The solution is expensive. it is not a cheap option.

The DefensePro is not a cost-effective solution. It's very expensive. I have a lot of schools - K through 12 school districts. They want DDoS protection. When you're comparing it with a cloud service, which is a new emergent thing, a lot of ISPs offer it. However, if customers want to get their own DDoS protection, you have Cloudflare, who I think is Radware's biggest competitor, and they offer everything in the cloud. If you need something on-premises, it's going to be more expensive.

I did a price comparison between Cloudflare and this product, the three gig model, which is the minimum. What we needed was way too expensive, way over the budget for our client.

The initial cost is over $100,000 for one appliance. That said, in year two, you won't have that cost. With Radware, you pay upfront, and it's your own. Cloudflare, their main competition, is on the cloud and is $37,000 a year. The costs never come down. If you have Radware for three-plus years, you'll begin to see your costs come down as you don't have to keep repaying for licensing. 

I haven't spent a good amount of time with the solution or with implementations just yet. From what I have seen, I would rate it eight out of ten. The main downside is that it is expensive.

We used this product as part of our security solution. However, we do not plan to continue to use it.

This product would determine if we were under a DDoS attack, should one happen. It has kept us up and operational on a day-to-day basis, without being interrupted by an attack from outside sources.

The most valuable feature is the monitoring.

The customer service needs to be improved. I do not mean the support, but specifically the customer service. They didn't listen to what we were asking for and what we needed. When we went to upgrade, we kept telling them what we needed and they would offer something else. It was as if we were trying to buy oranges and they would offer us apples. We corrected them and offered additional detail, yet they continued to come back and offer us the wrong solution. This was very expensive and ultimately, we decided to look elsewhere.

This product would be improved if ongoing live monitoring with dashboards were added.

We had been using Radware DefensePro for probably six years.

This is a very stable product.

Scalability is part of the problem that we were having. We were trying to get them to scale and they wouldn't listen to what we were asking. I know that they have the ability to scale, so I would say there is good scalability with the product.

Our use case was a school district and more than 30,000 people were using it.

This was the first DDoS solution that the company deployed.

I was not here when the initial setup was completed, although I'm assuming that it was pretty straightforward. My understanding is that the deployment took less than 24 hours to do because they were under attack. They contacted Radware to stop the DDoS attack at the time, and they came in and installed it. By the time that it was installed and put into place, the attack had stopped, and it hasn't really been utilized since that time.

The reseller assisted with the deployment and the experience was good.

Staff is required for ongoing maintenance. It would require standard engineers or network engineers.

The price was well over six figures. There are ongoing monthly costs for when they monitor the line and then if you activate the service then there is an additional cost. Essentially, you hold them with a retainer fee, and then when you go active, there could be an additional cost associated.

I know for a fact that Radware DefensePro worked. We tested it over all those years. We tested to make sure that it's operational and that it works. It was a very good product, but it just no longer fit our needs and what we were looking for. At least not that I know of because they would never give us what we asked for. As I said, back to that customer support issue. We asked for it, I know that the company does what we ask, but they would not offer it to us. Instead, they kept trying to offer us things we weren't asking for.

My advice for anybody who is looking at this product is to make sure that they get what they are looking for because they wouldn't listen to what we wanted. I spent a solid year trying to stay with them, but they wouldn't listen. They would come back every two or three months with new offers and it was just crazy. It wasn't what we wanted.

The biggest lesson than I have learned from using this product is to stay on top of your solution provider to make sure that they're providing what you need.

I would rate this solution a seven out of ten.

The primary use of Radware DefensePro is to protect against DDoS attacks.

The most valuable feature is the ability to create signatures on-demand.

Better integration with the automated incident response platform, and the ecosystem in general, would be an improvement. Everything should be automated and seamless.

I would like to see more focus on layer seven protection. This is the application layer. 

I have been using Radware DefensePro for two years.

We have not noticed any bugs or glitches when using DefensePro.

This solution is used on a daily basis.

We have not been in contact with technical support for issues other than during setup and deployment. In those cases they were helpful.

We did not use another solution prior to this one.

The initial setup is simple. The deployment should take no more than one or two days. There are sometimes challenges during the implementation, which is why it takes this long to complete. The support from Radware is very helpful.

We normally use an integrator to assist us with deployment.

The Radware DefensePro was bundled together with our security platform.

We evaluated other solutions including one by F5.

Normally we do not use the latest version of an application, but one version back, which is the case with this product.

This is a solution that I recommend. 

I would rate this solution a nine out of ten.

We utilize Radware Cloud DDoS Protection Service to safeguard against unpredictable floating IP traffic. If the traffic exceeds the capacity of the on-site Radware Defense Pro product, the system will automatically switch over to cloud-based filtering.

Real-time threat blocking is highly effective in capturing attacks as they occur with near-instant response time. In my experience, it seldom causes any issues once detected.

Radware Cloud DDoS Protection Service reduces the concerns about attacks on the entire organization, allowing us to maintain uptime in situations where others might not be able to do so without this solution.

Radware Cloud DDoS Protection Service's response time is commendable. Their solution is highly responsive when we contact them, or in case of an attack where they need to initiate contact with us to collaborate on cloud mitigation.

The most valuable feature is the controller that determines when and how traffic can be moved to the cloud.

The current deployment heavily depends on the Radware team and requires improvement, particularly in the device configuration aspect rather than the cloud mitigation aspect. We encountered several challenges during deployment. We heavily relied on Radware's technical team to ensure the proper setup and configuration of VPN tunnels for cloud mitigation.

I have been using Cloud DDoS Protection Service for several years.

Radware Cloud DDoS Protection Service is stable.

I give Radware Cloud DDoS Protection Service an eight out of ten for scalability.

While the solution is capable of accommodating scaling up, it may take a bit of time to fully implement.

I have had a positive experience with technical support. Whenever I submit a ticket regarding an issue, they promptly respond within a reasonable amount of time, depending on the severity of the case. They consistently guide me to a solution that addresses all of my concerns.

Positive

I typically serve as an intermediary, coordinating various aspects to ensure everything runs smoothly. To clarify, our focus is primarily on wholesale services where we assist customers with deployments. My role involves managing projects to ensure successful product activation and deployment, acting as a project manager to oversee the process and ensure its smooth execution.

We assist our customers with the implementation.

When compared with other solutions, my end user is satisfied with the costs and believes that Radware Cloud DDoS Protection Service is worth the price paid. They found the solution to be effective within their budget.

I give Radware Cloud DDoS Protection Service a nine out of ten.

For those searching for a more affordable option in the market, remember the saying 'you get what you pay for'. It's essential to explore various solutions and weigh all options carefully. Saving money is important, but sometimes it's necessary to spend a little extra to acquire a quality product that meets our expectations. Therefore, the cheapest alternative may not always be the best choice. Conducting thorough research is worthwhile to ensure we receive our money's worth.

We deployed the solution at both primary and disaster recovery locations to protect the end user's primary Internet access and backup connections in case they need to be utilized.

Radware sold us a solution bundle that included hardware, and in addition, the Cloud DDoS Protection Service was also included.

Be ready to allocate a considerable amount of time to collaborate with the Radware technical team in order to comprehend and effectively incorporate their product with your current Internet connection.

We use the solution for the protection of websites and institutional services. 

The product is very effective and performs well on devices. 

It's got a very intuitive graphical interface, very deep detailed information on attacks, and has the possibility of scheduling updates.  

They need to increase the limit of devices that we can manage (currently it is 100). I manage a huge network and I am forced to use two and this is very uncorfortable. 

In the event of a power failure, it would be nice for the device to turn on again automatically. When managing a very large network it requires to have to contact the offices for a manual restart.

I've used the solution for ten years. 

We've had good impressions of stability.

Sometimes it is useless in the analysis, especially if you specify that the device turns off or restarts by itself. It would take a quick way to bypass the initial analysis process and go directly to sending a new DefensePro.

Positive

We did not use a previous solution.

The initial setup was easy.

The technicians I have contacted over the years for various problems have all been very helpful and qualified.

We did not evaluate other options. 

This is Radware's cloud-based protection solution. We have deployed this for our customers but the cloud is not very popular yet in the Philippines, most customers want to have it on their hardware. If a customer encounters volumetric data this cloud protection service comes into play so that traffic can be routed to the cloud for scanning and mitigation. 

The solution provides good monitoring and a user-friendly dashboard. We have many clients using this solution, including banks. 

Customization could be improved. 

I've been deploying this solution for several years.

The solution is stable. 

The scalability is good.

We have a local engineer in our company who can provide support and, if required, we contact the Radware cloud engineer.

The installation is very straightforward if everything is planned in advance. Because it's on the cloud we need to interface with a Radware cloud engineer to be able to set it up. Depending on the protection needs, deployment generally takes a week or two.

This is a subscription based license that is flexible and can be paid per user or with an annual subscription.

I recommend this as a cloud-based protection solution and rate it nine out of 10. 

I set this solution up for a company who was using it as their edge security solution. It was used to secure the entire infrastructure for the company and helped to protect against DDoS attacks. It was being used in conjunction with a load balancing solution and an open-source firewall running on CentOS.

I was working with them at the time that this solution was deployed, but I have now moved.

This solution has given us protection against our network being compromised. All of our customers are depending on services that are offered on our network, and DefensePro makes sure that it is protected and customers have access to these services at every point in time.

The most valuable feature is the DDoS protection.

The reporting is very good and provides us with a comprehensive description of where attacks are emanating from. The solution mitigates against these attacks in real-time and you can see where their base path is routing from.

If for any reason, DefensePro goes offline, it doesn't prevent your infrastructure from functioning or your customers from reaching you. Obviously, the protection will not be there, but your customers can still reach the services that you are hosting internally. This is a good feature because otherwise, it would be a single point of failure for your entire infrastructure.

This solution may not cover all of the requirements in situations for which I am unfamiliar, and there is always room for improvement.

We implemented this solution in 2015 and it is still working.

This solution is quite stable. If the device is ever offline then you can still have everybody access the entire infrastructure. This is important in Africa, where power is not always stable. You can just wake up in the morning and discover that the power provider has made a mistake and the entire infrastructure is down. Once the power is restored, this solution boots up and simply begins working again.

Radware DefensePro is highly scalable. You have to imagine the high volume of packet inspection. As you add more links, you want the inspection capability to be able to handle more packets. It is just a matter of buying more licenses that allow you to inspect more packets.

This solution is part of the security wall that is protecting between 600 and 700 users in a call center services environment. Several call centers across the country are relying on DefensePro as part of their edge security.

The technical support is okay. They are very accessible and they have different levels of services, depending on your plan.

We did use another solution prior to this but we were getting a lot of attacks. This meant that we were paying a lot for bandwidth and our customers were complaining that our services were not happening in a timely manner. Based on this, we felt that our solution was insufficient to protect the infrastructure, which is why we switched to Radware.

The initial setup was straightforward. The deployment took about three days and the plan was executed such that there was minimal disruption to the business services.

We had been satisfied with the outcome of the simulation and everything we did before actually migrating to the production environment.

Two staff members, both system administrators, are handling maintenance. The same two people focus primarily on the edge protection devices.

The company had two consultants visit from Radware and assist with the deployment. They were very helpful, supportive, and trained us in such a way that we were confident in handling the solution on our own and no longer needed to depend on them.

All the way from the testing phase to the deployment stage, the Radware consultants were there to support our efforts and everything was successful.

The pricing is based on the amount of network traffic and the number of packets being inspected.

Before choosing Radware DefensePro, we did an extensive evaluation of all of the solutions that were available. This is a fantastic solution and it met all of our requirements at the time, which is why it was chosen.

The reporting provides us with a lot of interesting and rich data. It allows us to have total control over what is being protected.

When I first started using this solution, I wondered why it was that the DDoS protection could not be coupled with other edge protection features that I have on my firewall. I questioned why it was that I couldn't have all of the protection in a single box. However, I now realize why it is, from a strategic perspective, and it just makes more sense to have DDoS in its own box.

The biggest lesson that I have learned from using this solution is that you can't assume that everything is right unless you have insight as to what is currently going on within your infrastructure. You can't just relax and think that everything is okay. It is not a good policy to assume that customers are simply complaining about the services and their experience for the sake of complaining. Rather, consider that something is not right and look into it. This begins with getting the proper solutions in place.

Overall, I'm happy with this solution and what it has offered so far. The suitability of using DefensePro depends on your budget and your requirements. My advice is to make sure that you have your requirements right and then compare against the other products that are out there. I tend to believe that this solution is fit for all institutions and in my opinion, anyone who implements this will not regret it because it will serve them well.

While this solution has worked well, I can't say it is perfect because there might be requirements out there that I am unfamiliar with and are not currently being met.

I would rate this solution an eight out of ten.

The solution is primarily used to protect our cockpit internet line which is serving our cockpit application.

The solution offers a keen, tight service. It's very good at protecting us from DDoS attacks. It's very good at cleaning our pipeline when support routes traffic through. 

The product has been stable. The performance is pretty good.

The pricing is reasonable. It's not overly expensive.

It's my understanding the initial setup isn't too hard.

The solution needs to improve its communication with users. Last year, there was a lot of silence on their end. There have been communication delays we would rather not deal with.

There needs to be more reporting. I'd like to be able to see more information on traffic or the system's data. Right now, information is lacking, from what I can tell.

I have been at my current company for one year now, and have used it since I started. However, I can't speak to how long the company has used the solution before I arrived. 

The solution is stable. It's reliable. There are no bugs or glitches. It doesn't crash or freeze. It's been good so far.

We may have limitations on the scalability due to our own model. I can't speak to its general scalability.

At the moment, we do not have plans to increase usage in the future.

Technical support is okay, however, it could be better. We're not directly operating the device, and therefore don't have too much access to them, however, there have been some communication breakdowns.

My understanding is that the initial setup is not overly complex. I've heard it's straightforward. I'm not actually the person that does the implementation, and therefore I don't have direct experience in the matter. The equipment seems pretty simple and straightforward.

Currently, the pricing is quite reasonable. We have no complaints when it comes to the cost of the solution.

We are just a customer and end-user. We don't have a business relationship with Radware.

I'm not sure which version of the solution we're currently using.

I'm not sure if we intend to switch products. In the future, that will depend on if there are any new functions or features, or if the price of a new product is better.

In general, I would rate the solution at an eight out of ten. We've been satisfied with the solution and its capabilities for the most part.