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Senior Engineer at Splashtop
Real User
API testing and management solution used to build and run a number of tests simultaneously
Pros and Cons
  • "This solution is very intuitive. Once you finish your first few testing cases, you can change several parameters and create lots of testing cases. You could use the same testing cases for different purposes such as automation, performance and screen testing."
  • "Many users will consider this solution expensive compared to the layout. It is more expensive than other solutions."

What is our primary use case?

We use ReadyAPI to build our own testing cases. We are able to use the same testing cases to complete automation tests, performance test team and security tests at the same time.

What is most valuable?

This solution is very intuitive. Once you finish your first few testing cases, you can change several parameters and create lots of testing cases. You could use the same testing cases for different purposes such as automation, performance and screen testing.

What needs improvement?

Many users will consider this solution expensive compared to the layout. It is more expensive than other solutions.

For how long have I used the solution?

I have used this solution for a year and a half. 

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ReadyAPI
June 2025
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What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

This is a scalable solution. 

How are customer service and support?

This is a lot of documentation provided for support but they still need some important information to be added. For this reason, I check other communities discussions and forums.

I would rate the support team a six out of ten because they haven't always been able to solve my issue. 

How would you rate customer service and support?

Neutral

How was the initial setup?

It is easy to install, but it takes time to set up your testing environment. You need to figure out how your API works and save the mutual authentications. You need to know the specification of your API partner and this takes time. It is not difficult to maintain.

What about the implementation team?

I introduced the solution to my previous company. I just read the documentation and then got started.

What's my experience with pricing, setup cost, and licensing?

It is more expensive than other API testing tools. For example, Postman is an open source tool and is free to use. ReadyAPI is a commercial tool and licenses. need to be purchased. It costs approximately $200 000 Taiwan Dollars for three years.

I would rate the pricing a six out of ten. 

Which other solutions did I evaluate?

I have used Postman before, but not for a long time. I definitely prefer ReadyAPI. It is very easy to use and it's very easy to learn. They also offer online virtual training and certifications. 

What other advice do I have?

The documentation provided is good but it could be more comprehensive. 

I would rate this solution a seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1490172 - PeerSpot reviewer
SDET at a consultancy with 1,001-5,000 employees
Real User
Data-driven solution that allows you to run test suites for different versions
Pros and Cons
  • "The most valuable feature is being able to run each version for test suites."
  • "To generate a test suite in API, I had to create a separate one each time because otherwise it was just override the test. Each API had to be added separately. I thought I could just have one and then create different methods, but I had to add each API separately to create the test for that. That is an area that could be improved."

What is our primary use case?

We mainly used the different applications of API. It's data-driven, so I had to create the Excel sheet and then loop it through the test suites. We were running each version, which was helpful.

Our organization doesn't have many servers due to security compliance.

What is most valuable?

The most valuable feature is being able to run each version for test suites.

What needs improvement?

To generate a test suite in API, I had to create a separate one each time because otherwise it would just override the test. Each API had to be added separately. I thought I could just have one and then create different methods, but I had to add each API separately to create the test for that. That is an area that could be improved.

It would be nice to have some kind of automation or organization.

For how long have I used the solution?

I used the latest version of this solution for about six months.

What do I think about the stability of the solution?

It was okay. There were one or two times the solution closed on me but otherwise it was fine.

What do I think about the scalability of the solution?

The scalability is okay.

How are customer service and support?

Support was good.

How was the initial setup?

Setup was fine, but I needed to have some meetings with support to complete the integration with Azure DevOps.

What's my experience with pricing, setup cost, and licensing?

The price was around $6,000 for one license, but I don't remember exactly. It is definitely expensive. Our organization was planning on having multiple licenses for this year.

What other advice do I have?

I would rate this solution 8 out of 10. I definitely like ReadyAPI. It is a good tool and it's easy to use.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
ReadyAPI
June 2025
Learn what your peers think about ReadyAPI. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
reviewer1191753 - PeerSpot reviewer
Manager, Clinical Applications QA Testing at a healthcare company with 1,001-5,000 employees
Real User
Easy to learn how to use it but the version control doesn't work well, it's not stable, and the support needs improvement
Pros and Cons
  • "It's easy to learn how to use it."
  • "Version control does not work well."

What is our primary use case?

We are using this solution for API testing on HL7 messages for healthcare.

What is most valuable?

It's easy to learn how to use it.

What needs improvement?

Version control does not work well. It's has a git API which is defective and doesn't work well with our version repository, Bitbucket. We do all version control using git bash (command line driven), and sometimes we have to try several times to as there still hooks into the ReadyAPI git API which cause issues.

For how long have I used the solution?

I have been using ReadyAPI since April 2020.

What do I think about the stability of the solution?

I don't find it to be that stable. Sometimes it stalls, shuts down or you have to shut it down and restart it.

What do I think about the scalability of the solution?

We haven't scaled it. We have approximately nine people using this solution in our organization.

How are customer service and technical support?

SmartBear does not take phone calls. You have to email them if you want something resolved. It's a lot of back and forth through email, which takes a long time.

I am not impressed at all with SmartBear. We don't want to purchase any of their products going forward.

Which solution did I use previously and why did I switch?

HP ALM - support is not good and the yearly license was very expensive - also not an easy tool to build API tests as we were using Service Test.

What's my experience with pricing, setup cost, and licensing?

Licensing costs are yearly.

There are costs in addition to the licensing fee. For example, if you want to add the load testing you would pay more.

Which other solutions did I evaluate?

Not for API testing as we already had ReadyAPI - another team was using it for adhoc testing

What other advice do I have?

It's not stable. The Git API within ReadyAPI is a a GUI front end to make it easier to do version control but it doesn't work well as mentioned.

It's not reliable. I would not recommend this product, as there are better products out there.

I would rate this solution a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Manager at a financial services firm with 1,001-5,000 employees
Real User
Good support, we like the user interface, and it integrates with several test management tools
Pros and Cons
  • "The most valuable features are the integration with Jira and the test management tools."
  • "The reporting is not very robust and needs to be improved."

What is our primary use case?

We have a lot of external vendors that we integrate with, so we need to validate all of the APIs. Also, we need to mark those services that don't need external vendor integration.

How has it helped my organization?

We are at the initial stage of using this product, and although we have a plan, it is too early to assess and recognize the benefits.

What is most valuable?

We like the user interface.

The most valuable features are the integration with Jira and the test management tools.

They have interfaces with our performance tools, so we were able to leverage all of these integrations and plugins. It is very good from an integrative solution standpoint.

What needs improvement?

The reporting is not very robust and needs to be improved. They give the pass or fail criteria, but we need to know the history and also why it has failed. Essentially, the details that we see in other tools are missing. This is a request that we have made and we hope that these are implemented in the next version.

They should include support for integrating with Xray, which is another test management tool. More generally, they should have a larger scope when it comes to integrating with test management tools.

For how long have I used the solution?

We recently acquired the license for ReadyAPI and have been using it for the past three months.

What do I think about the stability of the solution?

We have not found any bugs or glitches so stability-wise, it is good enough for us to use.

What do I think about the scalability of the solution?

The scalability is good. We have eight people in the IT department who use this product. There are four in development and another four in the QA team.

How are customer service and technical support?

The interaction that we have had with Smartbear has been pretty good. They are responsive, and they can give an action item as well as a timeline for when it can be implemented.

I would rate the technical support an eight out of ten.

Which solution did I use previously and why did I switch?

Prior to using Ready API, we were using Postman.

Postman is only for manual API testing, but when it comes to ReadyAPI, we can automate it using Groovy Scripts. We also have a plan to use Service Pro and LoadUI. These are the reasons that we selected ReadyAPI.

How was the initial setup?

The initial setup was straightforward. All we had to do was configure the license server.

What other advice do I have?

Our plan includes a need to filter out all the API, middle-tier bugs. This is the initial phase of development. We don't want to find any bugs in either UAT or UAP. That's an objective for us, but right now, we are setting up the team and people are working on it.

My advice for anybody who is implementing ReadyAPI is, to begin with establishing a framework of what they want to achieve. Comfort with the framework is more important, before acquiring the license.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Manager - Technology at Publicis Sapient
Real User
A user-friendly tool for performance testing and creating mocks
Pros and Cons
  • "The most valuable feature of ReadyAPI is that it is user-friendly."
  • "Performance and memory management both need to be improved because other solutions use less memory for the same amount of data."

What is our primary use case?

We were using ReadyAPI for performance testing and creating mocks but there were some issues in terms of scaling, so we are no longer using this solution.

What is most valuable?

The most valuable feature of ReadyAPI is that it is user-friendly.

What needs improvement?

We stopped using this solution because of issues with scalability. Performance and memory management both need to be improved because other solutions use less memory for the same amount of data.

I think that there was an open-source version, with a lower cost, then this would be a recipe to get into bigger markets.

For how long have I used the solution?

I used ReadyAPI for about one year.

What do I think about the stability of the solution?

I think that this is a stable product.

What do I think about the scalability of the solution?

ReadyAPI is not as scalable as other solutions, such as Karate. More resources, especially in terms of memory, are required for the same amount of data.

The scale does not only refer to the number of users. It concerns the applications and how often they make calls to different servers or mocks. 

How was the initial setup?

The initial setup was pretty straightforward.

What about the implementation team?

The implementation was done by my team.

It took about a week to deploy because it involved more than just an installation. There was connectivity to configure and it had to be integrated with existing testing frameworks.

Which other solutions did I evaluate?

We migrated back to Karate about six months ago. It is more scalable and has more plugin features. There is also the point of cost because ReadyAPI requires licensing and Karate is open-source.

What other advice do I have?

I would recommend this solution to people who need official support. For companies who have experts in open-source technology, they can avoid using ReadyAPI. I think that it would come down to the specific client, or project.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Sri Bhargava Boga - PeerSpot reviewer
Senior Consultant at Hexagon Capability Center India
Real User
A great project management feature, easy to install, but is challenging to update
Pros and Cons
  • "The initial setup is straightforward."
  • "It is challenging doing upgrades and patches because sometimes the environmental variables or suits in the projects get erased."

What is our primary use case?

The primary use case is for APIs and API testing.

What is most valuable?

The feature I find valuable is project management. It allows us to organize our test cases and suits inside the project. It also gives the ability to store the variables in terms of properties so they can be used across test cases and test suits, so they can be placed at the project level or test suit level, or test case level.

What needs improvement?

It is challenging doing upgrades and patches because sometimes the environmental variables or suits in the projects get erased. The solution can be improved by adding redundancy to protect the data from being erased. I would like to have the database integration like using the JDVC improved. The last thing would be a more user-friendly way to update the definition and refactor the definitions.

For how long have I used the solution?

I have been using the solution for three and a half years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution has met our requirements and appears to be scalable.

How was the initial setup?

The initial setup is straightforward. I give it an eight out of ten for simplicity.

Which other solutions did I evaluate?

Before choosing the solution I evaluated Postman. The selling point for the solution over Postman is the project management features.

What other advice do I have?

I give the solution a seven out of ten.

I manage a testing team made up of four people including myself that use the solution daily.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Kumara Swamy - PeerSpot reviewer
Software Development Engineer in Test at a tech services company with 1-10 employees
Real User
User-friendly and flexible solution
Pros and Cons
  • "ReadyAPI's best features are that it's user-friendly and its behavior-driven development is flexible."
  • "Areas for improvement include the security files, endpoints, and process sessions."

What is most valuable?

ReadyAPI's best features are that it's user-friendly and its behavior-driven development is flexible.

What needs improvement?

Areas for improvement include the security files, endpoints, and process sessions. ReadyAPI should also include the ability to add and modify existing files.

For how long have I used the solution?

I've been using ReadyAPI for almost fifteen years.

What do I think about the stability of the solution?

ReadyAPI is stable.

How was the initial setup?

The initial setup is straightforward for anybody with experience.

What's my experience with pricing, setup cost, and licensing?

ReadyAPI is moderately priced, with added costs for more plugins.

What other advice do I have?

I would rate ReadyAPI eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Test Automation Specialist at Accenture
Real User
Top 20
User-friendly, fast, and good with customer data
Pros and Cons
  • "ReadyAPI's best features are user-friendliness, smooth integration with Postman, the speed of creating test cases, and integration with customer data."
  • "ReadyAPI's customer support isn't that great, particularly their response time."

What is our primary use case?

I primarily use ReadyAPI to convert APIs into functional test cases and to manage customer information.

What is most valuable?

ReadyAPI's best features are user-friendliness, smooth integration with Postman, the speed of creating test cases, and integration with customer data.

What needs improvement?

An improvement for ReadyAPI would be automated import/export with third-party tools. It can also be hard for new testers to learn.

For how long have I used the solution?

I've been using ReadyAPI for six months.

What do I think about the stability of the solution?

ReadyAPI is stable.

How are customer service and support?

ReadyAPI's customer support isn't that great, particularly their response time.

How was the initial setup?

The initial setup is very easy.

What's my experience with pricing, setup cost, and licensing?

ReadyAPI requires a product license and a subscription, which is renewable every year or three years. Its pricing is very reasonable, unlike more expensive competitors like Tosca, XPlant, or Catalon.

What other advice do I have?

I would advise anybody thinking of implementing ReadyAPI to install the trial version and go through the tutorial so that they can learn how the solution works. I would rate ReadyAPI as eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free ReadyAPI Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free ReadyAPI Report and get advice and tips from experienced pros sharing their opinions.