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it_user938778 - PeerSpot reviewer
Solution Architect at a tech services company with 5,001-10,000 employees
Real User
Jan 6, 2019
Competitive with good technical qualities
Pros and Cons
  • "I found it was quite easy to set up and implement."
  • "The web tools need to be updated."

What is our primary use case?

Our primary use case of this solution is to connect our servers and external locations that we are dependent on for solution monitoring. We mainly use it for integration to our other systems. The reason we chose this is because it is good support for Camel which we use to some extent in our solution. Developers like to use Camel in their solutions. It has performed very well.

What is most valuable?

The most valuable feature for us is the close connection with Camel because we already used it. That's really why we chose Red Hat Fuse.

What needs improvement?

The web tools need to be updated.

For how long have I used the solution?

One to three years.
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What do I think about the stability of the solution?

We never have any failures caused by the integrations. It's really stable for us.

How are customer service and support?

I haven't contacted tech support for this solution.

Which solution did I use previously and why did I switch?

Previously we used Cicerone integration, and as hardware it is old. It is not as widely known or used and it was quite expensive. The main reason for management was that they weren't particularly clean and it was more costly. Both internally and in sales, the cost was too high, which was a big part of our total cost considerations.

The reason we chose RedHat Fuse is that it was a combination of technical bracket and for economic reasons.

How was the initial setup?

The initial setup was pretty straight forward and there were quite good guides on the internet. The web guides were pretty straight forward. I found it was quite easy to set up and implement.

What's my experience with pricing, setup cost, and licensing?

We found other solutions were more costly.

Which other solutions did I evaluate?

Criteria for us was that the vendor needs to be stable and the product should be quite widely used for us to consider them. We truly value stabilty more than whether it is the best solution. We need stability and reliability. That doesn't always mean the most developed or the most high tech solutions.

The shortlist for us was, Mulesoft and RedHat Fuse. In the end, it was between those two.

What other advice do I have?

In our case it was much easier to implement a new integration on that platform than on the previous platform we had. Furthermore, it's open source, it doesn't charge us anything. The other one was a quite an expensive platform you would use in custom development. We saved money and time. Honestly, it fulfills the needs we have at the moment. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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reviewer1206216 - PeerSpot reviewer
Principal Solutions Architect at a computer software company with 501-1,000 employees
Real User
Jan 15, 2023
Transforms messages and integrates with backend systems for an ESB
Pros and Cons
  • "It's very lightweight. There's no need for any specialized tools in order to deploy any service for Red Hat Fuse."
  • "The monitoring experience should be better."

What is our primary use case?

We use the solution to transform messages and integrate with backend systems for an ESB.

We're a solution integrator, so we provide solutions to our customers. 

The solution is deployed on-premises, but we might move to the cloud version. We're one version behind the latest version.

How has it helped my organization?

The integration layer handles all of the complexity, which results in faster implementations.

What is most valuable?

It's very lightweight. There's no need for any specialized tools in order to deploy any service for Red Hat Fuse.

What needs improvement?

The monitoring experience should be better. I would like the ability to monitor the flows and be able to retrieve runtime information about their execution. The UI could also be improved.

For how long have I used the solution?

I have used this solution for six years.

What do I think about the stability of the solution?

We've had minor issues in the past, but they have been resolved.

What do I think about the scalability of the solution?

The solution is fully scalable.

How are customer service and support?

The support is excellent. We are very pleased with them.

How was the initial setup?

Initial setup is very straightforward.

The solution is containerized, so deployment is quite easy. Deployment can be fully automated.

It's not difficult to maintain.

What was our ROI?

Our customers have seen ROI from using this solution.

What's my experience with pricing, setup cost, and licensing?

The cost is quite competitive compared to other solutions.

We use the standard license, but you need the container platform in order to run it.

I would rate the pricing as eight out of ten.

What other advice do I have?

I would rate the solution as nine out of ten.

My advice is that the solution is geared toward developers and not a citizen designer. It's not for people who want to be able to do integrations using a low code environment.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
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Buyer's Guide
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Updated: January 2026
Buyer's Guide
Download our free Red Hat Fuse Report and get advice and tips from experienced pros sharing their opinions.