

Red Hat Fuse and Mule ESB are leading contenders in the enterprise integration solutions category. Red Hat Fuse seems to hold an edge in containerization and ease of setup, while Mule ESB stands out in connector variety and data transformations.
Features: Red Hat Fuse offers strong integration capabilities, supported by Apache Camel for simplicity and ease of route definition, and comes with a rich set of connectors. Its lightweight and scalable architecture fits well with containerized environments, ensuring high reliability and minimal configuration changes. Conversely, Mule ESB is known for its wide array of connectors and DataWeave, praised for simplifying data transformations and reducing development time. Its API management and various deployment strategies make it robust, especially in complex integration scenarios.
Room for Improvement: Red Hat Fuse faces challenges with its documentation and a steep learning curve for developers, compounded by limited community resources. There's a need for better monitoring tools and improvements in container updates handling. For Mule ESB, stability and scalability could be enhanced. Feedback suggests improvements in its licensing cost structure, logging capabilities, and the consistency of its user interface. Better tutorials would assist developers in overcoming integration complexities.
Ease of Deployment and Customer Service: Red Hat Fuse supports predominantly on-premises and private cloud deployments, aligning well with businesses favoring these setups. Customer service is generally reliable, although response times could be an issue for newer products. Mule ESB offers flexibility across public to hybrid cloud deployments. Despite robust support, users highlight pricing and stability issues as concerns. Technical support for Red Hat Fuse is valued by users, although documentation could be better, while Mule ESB’s technical backing is criticized for high pricing.
Pricing and ROI: As an open-source solution, Red Hat Fuse is often seen as cost-effective, though support and subscription costs for enterprises can rise. The return on investment is mixed, with some users experiencing delayed cost benefits. Mule ESB is positioned as a premium offering with higher licensing costs, justified by its expansive features, leading to varied ROI perceptions depending on the use case. Red Hat is more approachable for cost-sensitive businesses, targeting organizations ready to invest in a thorough integration ecosystem.
We have a good relationship with our vendor, and they are ready to help us with any technical issues.
The technical support of Mule ESB can be rated from nine to ten.
The technical support from Salesforce is moderate.
On a scale from one to ten, I would rate the support for Red Hat Fuse as ten.
The adaptability of Mule ESB in supporting multiple messaging patterns is pretty decent and pretty good.
When it comes to scalability and the ability to expand, I would rate Mule ESB as an eight or nine.
Mule ESB is a scalable solution.
There are other factors to it, such as developer experience, so that developers can scale it.
Mule ESB is a stable product, and I have no doubts about its reliability.
I would rate the stability of Red Hat Fuse at ten out of ten.
Points for improvement in Mule ESB definitely include enhancing the analytics capabilities because currently, they rely on external logging tools such as Splunk or ELK, which is lagging behind compared to other tools such as Workato that offer more analytical features.
More information is needed from MuleSoft.
Pricing is one factor that could be improved about Mule ESB; other than that, I'm pretty fine with it.
There is the possibility to create services directly in Java and call them at a high level from Apache Camel and expose them with Red Hat Fuse.
For us to use Red Hat Fuse with AI models, we need MCP so that we can be very confident that it can deliver us a really solid outcome when developers are using it, whether it is any of the integration patterns or messaging bus patterns.
We are in the third renewal since we migrated to Red Hat Fuse. Cost always goes up, it does not go down.
I think the pricing for Red Hat Fuse is okay; it's not expensive, and the support is good.
They have their own language called DataWeave, which helps transform data and is efficient enough to handle any kind of transformation.
It is also reusable, meaning the same service can be used in multiple places simply by adding it, and this comes with the API-led architecture that makes integrations more secure and reliable.
The best features of Mule ESB are that it's very robust and solid; I find that even our legacy systems go well with ESB.
When we flipped from the previous enterprise integration application to Red Hat Fuse, the TCO benefit was about 40 percent.
Regarding stability, Red Hat Fuse works well without lagging, crashing, or downtime.
| Product | Market Share (%) |
|---|---|
| Mule ESB | 15.0% |
| Red Hat Fuse | 6.7% |
| Other | 78.3% |


| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 6 |
| Large Enterprise | 38 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 9 |
| Large Enterprise | 13 |
Red Hat JBoss Fuse is a lightweight, flexible integration platform that enables rapid integration across the extended enterprise - on-premise or in the cloud. JBoss Fuse includes modular integration capabilities, an enterprise service bus (ESB), to unlock information.
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