We are not using it for our core banking or any critical application. It's just for our remediation services. We have an ITSM tool, which is running on that, et cetera.
Team Lead at Halkbank
Easy to learn, simple to start using, and offers good support
Pros and Cons
- "The stability has been good."
- "We need some kind of a multi-cluster management solution from the Red Hat site."
What is our primary use case?
What is most valuable?
The support is very strong in Turkey. We are very happy with its capabilities. The steps are easy in terms of usage.
What needs improvement?
We need some kind of a multi-cluster management solution from the Red Hat site. With that, we have got some problems; however, right now, we can manage to run the solution without any problems.
What do I think about the stability of the solution?
The stability has been good. We haven’t had any real issues up to this point. It’s been reliable, and the performance has been good.
Buyer's Guide
Red Hat OpenShift
June 2025

Learn what your peers think about Red Hat OpenShift. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.
What do I think about the scalability of the solution?
The scalability is fine. We haven’t had any problems in that regard.
The main reason that we chose OpenShift rather than Azure or AWS was the scalability. It’s the best one on the market.
How are customer service and support?
We have gotten both local and international support from Red Hat company, so we are covered. We are satisfied with the solution’s support in general.
How was the initial setup?
There isn’t really any initial setup to worry about.
What's my experience with pricing, setup cost, and licensing?
I don’t have any information about the licensing costs or the process.
What other advice do I have?
I’d rate the solution eight out of ten.
It's both very easy to start and learn and to improve yourself to manage Kubernetes environments. It’s very portable. You can easily switch from this product to another if you want. It's not like that with other products. For example, if you have an Azure solution, it's not that easy to port everything over.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

PaaS Support Engineer at a outsourcing company with 10,001+ employees
Our BUs can rapidly deploy changes to code, test them, and deploy an image in seconds, saving us time
Pros and Cons
- "The developers seem to like the source-to-image feature. That makes it easy for them to deploy an application from code into containers, so they don't have to think about things. They take it straight from their code into a containerized application. If you don't have OpenShift, you have to build the container and then deploy the container to, say, EKS or something like that."
- "The software-defined networking part of it caused us quite a bit of heartburn. We ran into a lot of problems with the difference between on-prem and cloud, where we had to make quite a number of modifications... They've since resolved it, so it's not really an issue anymore."
What is our primary use case?
Our company uses it as a platform as a service. We have business units with developers who deploy their containerized applications in OpenShift. We have a team that supports the infrastructure of clusters all over the world. We run thousands of applications on it.
It's deployed on-prem and in the cloud.
How has it helped my organization?
One benefit is that it provides you with the flexibility and efficiency of cloud-native stacks while enabling you to meet regulatory constraints. They have a catalog of the ratings of the base images that we use to build our containers. We reference that to show our security team that an application we're building has passed the security with vulnerabilities that are acceptable. We won't deploy it if something is not unacceptable.
In terms of our organization, the business units are able to deploy changes to the code rapidly. They can test it on the test cluster and, once it's tested, they can deploy an image in seconds. It has saved us time. Our guys are continuing to move to the OpenShift platform from whatever they were on, whether it was a mainframe or a standalone machine. And they're doing that for the cost savings.
In addition, a perfect example of the solution's automated processes and their effect on development time is the source-to-image feature. The developer can use that tool to improve his code's quality and it saves him some time. He doesn't have to understand the specifics of building a container.
There is also an advantage due to the solution's CodeReady Workspaces. That definitely helps reduce project onboarding time. There are prebuilt packages that they use. We have a lot of Java and some .NET and Python and the CodeReady packages help. Conservatively, that feature has reduced onboarding time by 50 percent. It also helps reduce the time to market by about the same amount.
Overall, Red Hat is a handy tool to have, like an electric screwdriver instead of a manual one. We don't have to write things manually. We can use what they've already written to make us more productive.
What is most valuable?
The developers seem to like the source-to-image feature. That makes it easy for them to deploy an application from code into containers, so they don't have to think about things. They take it straight from their code into a containerized application. If you don't have OpenShift, you have to build the container and then deploy the container to, say, EKS or something like that. It's a little different.
In terms of the solution’s security throughout the stack and the software supply chain, it meets our needs. It's excellent as far as we're concerned. It goes right along with the Kubernetes role-based assets control. OpenShift's security features for running business-critical applications are excellent. A lot of our external-facing applications have been protected. We do use Apigee for a lot of it, but we also do security scans so we don't expose something to a known vulnerability.
What needs improvement?
The software-defined networking part of it caused us quite a bit of heartburn. We ran into a lot of problems with the difference between on-prem and cloud, where we had to make quite a number of modifications. That heartburn meant millions of dollars for us. That was a year ago and the product has matured since then. They've since resolved it, so it's not really an issue anymore.
The storage part of it was also problematic. There were quite a few things that really hampered us. But it's much better now.
For how long have I used the solution?
I've been using OpenShift for five years.
What do I think about the stability of the solution?
It's extremely stable. We haven't had any outages that were caused by the software. There have been issues due to human error on our side, such as not buying enough memory for the host.
What do I think about the scalability of the solution?
It's also extremely scalable. On our dev cluster, we auto-scale from 50 nodes up to 130 on a weekend, when there is a need. It also scales itself down to save money over the weekend. When people start hitting it on Monday, it scales back up, seamlessly.
In terms of users, we have about 20,000 developers, all over the world. It's used 24 hours a day. We have centralized development clusters that are being used all the time because we have deployments on every continent except Antarctica.
We're moving off mainframes and monolithic apps into the containerized world. Increasing our usage is a stated management decision in our organization. OpenShift has been growing in our company in the last couple of years.
How are customer service and support?
We use the tech support daily and they're pretty good. There are always going to be a few rough spots, but most of the time they're responsive.
You may get one support guy who doesn't understand the solution or the problem and they give a wrong solution, and we all know that it's the wrong solution. The problem is that we have people who have different first languages, so they don't always phrase the question well. I can see where a tech support guy might get a little confused because of the wording of an issue.
Red Hat, as a partner for helping to create the platform we need, has shared code, information, and ideas. They've been very helpful and open. We have a couple of technical account managers who meet with us once a month. One is in the UK and the other is in the US. They're very responsive when it comes to any problems we run into.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Previously, all we used were standalone Unix machines. We didn't use a different container orchestration, like Mesos. We never considered building our own. We took a look at OpenShift a long time ago and it was really the best at the time.
How was the initial setup?
Version 3 is very complex but it's 1,000 times better than five years ago, and it's even much better than it was a year ago. The deployment was a pain point for our company, but it's irrelevant for someone buying it now. They have fixed a lot of stuff.
We have huge deployments, hundreds of nodes in a cluster. The deployment time is relative to the size of the cluster, but the deployment time has gone from a week to a day for a 100-node cluster. Red Hat has improved the process considerably.
What was our ROI?
It provides us with good value.
Which other solutions did I evaluate?
There weren't a whole lot of options. There was Mesos or home-grown or Kubernetes using Rancher. There wasn't anything that really compared to OpenShift at the time. OpenShift was a complete package. There were a lot of things you had to do manually with the other products. The Kubernetes world has changed a lot since then.
The fact that Red Hat was open source was a factor and the security was what we really liked about it. They use CRI-O, which is a secure runtime container, as opposed to using Docker, which is super-insecure running as root. Red Hat is definitely the leader in the container security world.
What other advice do I have?
You have to understand what you're getting into and you have to be committed to upgrading it. There are some people in the world who say they'll never want to upgrade it again. With Kubernetes, if you're going to get into OpenShift, you have to "sign the bottom line," so to speak, that says, "I'm going to update it," because the Kubernetes world moves at a fast pace.
In terms of container orchestration, we are totally OpenShift, but we use other Red Hat products like Linux and Tower. We do have standalone Linux machines that we manage, but we'll be migrating some of the applications from those standalone machines into the OpenShift container world. That's where the cost savings are.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Buyer's Guide
Red Hat OpenShift
June 2025

Learn what your peers think about Red Hat OpenShift. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.
Owner at SoftContact
A stable and scalable solution for microservices and Kubernetes distribution
Pros and Cons
- "I am impressed with the product's security features."
- "The tool lacks some features to make it compliant with Kubernetes"
What is our primary use case?
We use the solution to split monolithic into microservices. I mostly use OpenShift as a Kubernetes distribution.
What is most valuable?
I am impressed with the product's security features.
What needs improvement?
The tool lacks some features to make it compliant with Kubernetes.
For how long have I used the solution?
I am working with the solution for four years.
What do I think about the stability of the solution?
The tool is stable.
What do I think about the scalability of the solution?
The cloud version is scalable. The solution's on-prem scalability can be improved.
How are customer service and support?
The tool's support should be improved.
How would you rate customer service and support?
Positive
How was the initial setup?
The tool's deployment takes a matter of hours to complete. You need a team of three to four to maintain the solution.
What's my experience with pricing, setup cost, and licensing?
The product's support is expensive. I would rate the tool's pricing an eight out of ten.
What other advice do I have?
I would rate the solution an eight out of ten. The tool requires knowledgeable people to manage it.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
IT Specialist at a financial services firm with 10,001+ employees
Easy to deploy with good automation and reduces time to market
Pros and Cons
- "The security is good."
- "The interface could be simplified a bit more."
What is our primary use case?
I primarily use the solution for deploying Springboot applications and Engine X among other things.
How has it helped my organization?
In the company, if transactions rise, we can scale up the solution easily. It's flexible and we're able to ensure it meets our needs based on its ability to autoscale.
What is most valuable?
The deployment is easy.
The security is good. I'd rate it 4.5 or five out of five. I'm satisfied with the security on offer.
The product can scale well automatically.
OpenShift can be deployed on-premises and on the cloud. It helps us comply with regulatory issues that would require at least a portion to be covered by on-prem usage.
The automated processes are really great. It helps with development time and the end product quality. It helps by being so flexible, which translates into easier development. It helps take some stuff off our plate.
The solution's code ready workspaces have reduced project onboarding time. It's really simple to deploy on OpenShift. The reduction levels have been around 35%. It also reduces time to market due ot the faster development times. The reduction has been around almost 20% based on some administration we ned to handle in order to maintain compliance.
What needs improvement?
The flexibility is nice, yet comes with great sacrifice. It's much more complicated in general. We'd like the flexibility on offer to be simplified a bit so that we don't have to do so many workarounds.
The interface could be simplified a bit more.
For how long have I used the solution?
I've been using the solution for one and a half years.
What do I think about the stability of the solution?
The stability of the product is good. There may be a few bugs, however, in general, it works quite well.
What do I think about the scalability of the solution?
The product is scalable.
We have 100 or hundred users on the solution right now in our organization. Most are developers. Some are end-users. There might be a handful of admins as well.
How are customer service and support?
Technical support isn't used really. I've never called them personally.
Which solution did I use previously and why did I switch?
We previously used a different solution. We switched to this product since it was more flexible.
We have considered building our own container platform as well since we needed something on-prem. However, OpenShift already provided what we needed, and so it wasn't necessary.
I'm not sure if we also use any other Red Hat products.
How was the initial setup?
The initial setup was not done by me. I only work with the solution.
What's my experience with pricing, setup cost, and licensing?
I don't directly deal with pricing or handle the negotiation on licensing. I can't speak to the exact price.
What other advice do I have?
We're a customer and end-user.
I do not use the solution on the vendor's open stack platform.
It's a good idea to explore the solution first before really jumping in. Also, companies need to understand the costing and the SSL before jumping into a deployment.
I'd rate OpenShift at a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software engineer at ACI Worldwide
The solution is very stable, and scalable, with a lot of support features
Pros and Cons
- "The most valuable feature is the auto scalers for all microservices. The feature allows us to place request limits and it is much cheaper than AWS."
- "The metrics in OpenShift can use improvement."
What is our primary use case?
Our organization is the product and we have applications that are based on microservices. Our microservices are deployed on OpenShift.
How has it helped my organization?
The security features and the support from Red Hat are strong and they have helped our organization.
Integrating the gen case and the CSC pipeline has allowed us to automate processes in OpenShift, reducing the time taken significantly. The system runs smoothly without any issues.
What is most valuable?
The most valuable feature is the auto scalers for all microservices. The feature allows us to place request limits and it is much cheaper than AWS.
What needs improvement?
The metrics in OpenShift can use improvement. There are vast metrics and if OpenShift can provide the geometric thread that would be helpful.
For how long have I used the solution?
I have been using the solution for two years.
What do I think about the stability of the solution?
The solution is stable with no downtime.
What do I think about the scalability of the solution?
The solution is very scalable.
How are customer service and support?
Generally, our tickets are resolved within 15 days.
How would you rate customer service and support?
Neutral
How was the initial setup?
Based on feedback from my colleagues, the initial setup is complex with a lot of dependencies to set up the environment.
What about the implementation team?
The implementation was completed in-house.
What's my experience with pricing, setup cost, and licensing?
We use the license-free version of Red Hat Openshift but we pay for the support. The support fee is expensive.
What other advice do I have?
I give the solution a nine out of ten.
We currently have 100 people using the solution made up of architects, developers, DevOps teams, and testing engineers.
Maintenance is required every two months to restart the ports that get hung up. The solution requires between two and five people for maintenance.
We have built our own container platform. We have lots of products deployed on OpenShift. And there are lots of namespaces all deployed on the same OpenShift control platform. Everything is running fine.
OpenShift is a very stable solution with a lot of support features. I recommend the solution.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Director at a financial services firm with 10,001+ employees
Cloud-based Kubernetes solution used to build integration platforms and offers good customer support
Pros and Cons
- "We want to build a solution that can be deployable to any cloud because of client requirements and OpenShift allows us to do this."
- "This solution could be improved by offering best practices on standardization and additional guidance on how to use this solution."
What is our primary use case?
We use OpenShift for Health and Human Services to build an integration platform and deliver services. We use it to support public sector companies and organizations and we build an integration platform for the Medicaid information system.
We started using OpenShift because we have an alliance and connection with them from one of our previous projects.
How has it helped my organization?
We want to build a solution that can be deployable to any cloud because of client requirements and OpenShift allows us to do this.
What needs improvement?
This solution could be improved by offering best practices on standardization and additional guidance on how to use this solution.
For how long have I used the solution?
I have been using this solution for two years.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
We are not yet using this solution in production so I cannot speak to scalability yet.
How are customer service and support?
The customer support for this solution is good. We have a consulting agreement, so we are getting good support.
I would rate their support an eight out of ten.
How would you rate customer service and support?
Positive
What was our ROI?
We do see a return on investment from using the solution.
What other advice do I have?
I would advise others to review the applicability of the solution to your business. There can be some limitations on the usage of this solution for some products and software.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partners
Head of Architecture at a financial services firm with 10,001+ employees
An easily scalable solution offering good cluster management and continuous improvements with upgrades
Pros and Cons
- "We have found the cluster management function to be very good with this product."
- "We experienced issues around desktop security, that stopped us implementing a new feature that had been developed."
What is our primary use case?
We use the solution for container orchestration and management.
What is most valuable?
We have found the cluster management function to be very good with this product. Also, each new version of the product has made upgrading easier and faster to carry out.
What needs improvement?
We experienced issues around desktop security, which stopped us from implementing a new feature that had been developed. This needs to be improved in order to expand the usage of the product.
For how long have I used the solution?
We have been working with this solution for around two and a half years.
What do I think about the stability of the solution?
We have found the solution to be very stable.
What do I think about the scalability of the solution?
We have found the solution to be very scalable during our time using it, and we now have a large number of transactions passing through the product.
How are customer service and support?
The technical support is good, but they have been slow to respond in the past. The issues were resolved effectively, but it took some time for this to happen.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of the solution was hard, and took around three months to deploy completely.
What about the implementation team?
We used a third-party vendor for our implementation, and they were very knowledgeable.
What's my experience with pricing, setup cost, and licensing?
Depending on the extent of the product use, licenses are available for a range of time periods, and are renewable at the end of the period.
What other advice do I have?
I would recommend that organizations pay a lot of attention to the initial design and setup of the solution to ensure that it is optimized for their needs, as it isn't easy to make changes once this is complete.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solution Architect at a manufacturing company with 11-50 employees
Easy-to-use product with valuable features for integrating CI/CD pipelines and repositories
Pros and Cons
- "It is a stable platform."
- "The product’s integration with Windows containers and other third-party products needs improvement."
What is our primary use case?
We use OpenShift for the deployment of microservices architecture and containerizing applications.
What is most valuable?
The product is easy to use. It has valuable features for integrating CI/CD pipelines, repositories, and support from open-source communities.
What needs improvement?
The product’s integration with Windows containers and other third-party products needs improvement.
For how long have I used the solution?
We have been using OpenShift for three to four years.
What do I think about the stability of the solution?
It is a stable platform.
What do I think about the scalability of the solution?
The product is expensive to scale for smaller businesses in an on-premise environment. They can instead opt for a public cloud setup. The enterprises that can afford the cost should only opt for it if they have a specific use case or want to transform applications.
How are customer service and support?
We receive remote and on-call support services on purchasing an enterprise support subscription.
How was the initial setup?
The implementation is not as straightforward as VMware products. It requires prior experience for easier deployment.
What's my experience with pricing, setup cost, and licensing?
The product’s pricing is expensive. It has the biggest market share right now as a containerization platform. It is the highest-selling product.
Which other solutions did I evaluate?
Vanilla doesn’t have essential features like CI/CD integration, repositories, and community, similar to OpenShift.
What other advice do I have?
I rate OpenShift a nine out of ten. It is a wonderful product. I advise others to choose the environment size properly. You can deploy it on a public cloud and not necessarily on-premises. You can decide depending on the workload and data localization requirements.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller

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Updated: June 2025
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