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Timothius Tirtawan - PeerSpot reviewer
IT Specialist at a financial services firm with 10,001+ employees
Real User
Jan 15, 2023
Easy to deploy with good automation and reduces time to market
Pros and Cons
  • "The security is good."
  • "The interface could be simplified a bit more."

What is our primary use case?

I primarily use the solution for deploying Springboot applications and Engine X among other things. 

How has it helped my organization?

In the company, if transactions rise, we can scale up the solution easily. It's flexible and we're able to ensure it meets our needs based on its ability to autoscale. 

What is most valuable?

The deployment is easy.

The security is good. I'd rate it 4.5 or five out of five. I'm satisfied with the security on offer. 

The product can scale well automatically. 

OpenShift can be deployed on-premises and on the cloud. It helps us comply with regulatory issues that would require at least a portion to be covered by on-prem usage. 

The automated processes are really great. It helps with development time and the end product quality. It helps by being so flexible, which translates into easier development. It helps take some stuff off our plate. 

The solution's code ready workspaces have reduced project onboarding time. It's really simple to deploy on OpenShift. The reduction levels have been around 35%. It also reduces time to market due ot the faster development times. The reduction has been around almost 20% based on some administration we ned to handle in order to maintain compliance.

What needs improvement?

The flexibility is nice, yet comes with great sacrifice. It's much more complicated in general. We'd like the flexibility on offer to be simplified a bit so that we don't have to do so many workarounds. 

The interface could be simplified a bit more. 

Buyer's Guide
Red Hat OpenShift
April 2026
Learn what your peers think about Red Hat OpenShift. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.

For how long have I used the solution?

I've been using the solution for one and a half years.

What do I think about the stability of the solution?

The stability of the product is good. There may be a few bugs, however, in general, it works quite well. 

What do I think about the scalability of the solution?

The product is scalable. 

We have 100 or hundred users on the solution right now in our organization. Most are developers. Some are end-users. There might be a handful of admins as well. 

How are customer service and support?

Technical support isn't used really. I've never called them personally. 

Which solution did I use previously and why did I switch?

We previously used a different solution. We switched to this product since it was more flexible.

We have considered building our own container platform as well since we needed something on-prem. However, OpenShift already provided what we needed, and so it wasn't necessary. 

I'm not sure if we also use any other Red Hat products. 

How was the initial setup?

The initial setup was not done by me. I only work with the solution. 

What's my experience with pricing, setup cost, and licensing?

I don't directly deal with pricing or handle the negotiation on licensing. I can't speak to the exact price. 

What other advice do I have?

We're a customer and end-user. 

I do not use the solution on the vendor's open stack platform.

It's a good idea to explore the solution first before really jumping in. Also, companies need to understand the costing and the SSL before jumping into a deployment. 

I'd rate OpenShift at a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2062821 - PeerSpot reviewer
Senior Manager - Cloud at a tech consulting company with 10,001+ employees
Real User
Jan 4, 2023
The security throughout the stack and the software supply chain is pretty robust
Pros and Cons
  • "Two stand-out features are the security model and value-add features that don't exist in Upstream Kubernetes."
  • "One glaring flaw is how OpenShift handles operators. Sometimes operators are forced to go into a particular namespace. When you do that, OpenShift creates an installation plan for everything in that namespace. These operators may be completely separate from each other and have nothing to do with each other, but now they are tied at the hip. You can't upgrade one without upgrading all of them. That's a huge mistake and highly problematic."

What is our primary use case?

OpenShift is a containerization platform.

How has it helped my organization?

OpenShift provides faster container orchestration without the need to know the guts of an already complex system. Kubernetes is complicated for an organization to do correctly on its own, so OpenShift streamlines that process and makes it easier to get up and running.

It allows flexible and efficient cloud-native stacks. You've got a lot of capabilities, such as build packs to automatically access development solutions or different languages like Spring Boot or .NET. Everything is in one place and addresses the developers and administrators.

What is most valuable?

Two stand-out features are the security model and value-add features that don't exist in Upstream Kubernetes. OpenShift's security throughout the stack and the software supply chain is pretty robust. Including advanced cluster security, OpenShift covers almost everything out of the box.

We are also using Linux Rail and Ansible, and all these Red Hat products have some awareness. However, it's hard to say because some of them previously existed as non-Red Hat products.

What needs improvement?

One glaring flaw is how OpenShift handles operators. Sometimes operators are forced to go into a particular namespace. When you do that, OpenShift creates an installation plan for everything in that namespace. 

These operators may be completely separate from each other and have nothing to do with each other, but now they are tied at the hip. You can't upgrade one without upgrading all of them. That's a huge mistake and highly problematic. They shouldn't be linked together so that when you upgrade one, you must also upgrade the other. It doesn't make sense if they aren't related as operators.

For how long have I used the solution?

I have been using OpenShift for three or four years.

What do I think about the stability of the solution?

OpenShift is mostly stable. It's designed so that you seldom notice if it's unstable. I have no complaints.

What do I think about the scalability of the solution?

OpenShift is scalable. It automatically scales.

How are customer service and support?

I rate OpenShift support seven out of 10. There is room for improvement. We sometimes find the answer before the vendor. You get bounced around to various people and must repeat the issue even though it's all documented.

How would you rate customer service and support?

Neutral

How was the initial setup?

Setting up OpenShift is pretty straightforward, and you can do it in under 30 minutes if you know what to do. We have four admins who maintain it. It requires a lot of maintenance because the underlying platform moves quickly. Kubernetes moves quickly, so new versions are constantly coming out. Keeping current requires lots of maintenance. We do upgrades monthly.

What's my experience with pricing, setup cost, and licensing?

Vendor support is one reason to go with OpenShift. It's an open-source product, but you can pay for support. 

Which other solutions did I evaluate?

We looked at all the options, including Upstream Kubernetes, AWS, Azure, GCP, and Rancher.

What other advice do I have?

I rate OpenShift eight out of 10. Red Hart is a good partner for the most part. Like anything, it depends on who you work with. Some people will regurgitate the documentation, while others will bring their experiences from other locations.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Red Hat OpenShift
April 2026
Learn what your peers think about Red Hat OpenShift. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
reviewer1929324 - PeerSpot reviewer
Head of Architecture at a financial services firm with 10,001+ employees
Real User
Aug 24, 2022
An easily scalable solution offering good cluster management and continuous improvements with upgrades
Pros and Cons
  • "We have found the cluster management function to be very good with this product."
  • "We have found the solution to be very scalable during our time using it, and we now have a large number of transactions passing through the product."
  • "We experienced issues around desktop security, that stopped us implementing a new feature that had been developed."
  • "We experienced issues around desktop security, which stopped us from implementing a new feature that had been developed."

What is our primary use case?

We use the solution for container orchestration and management. 

What is most valuable?

We have found the cluster management function to be very good with this product. Also, each new version of the product has made upgrading easier and faster to carry out.

What needs improvement?

We experienced issues around desktop security, which stopped us from implementing a new feature that had been developed. This needs to be improved in order to expand the usage of the product.

For how long have I used the solution?

We have been working with this solution for around two and a half years.

What do I think about the stability of the solution?

We have found the solution to be very stable.

What do I think about the scalability of the solution?

We have found the solution to be very scalable during our time using it, and we now have a large number of transactions passing through the product.

How are customer service and support?

The technical support is good, but they have been slow to respond in the past. The issues were resolved effectively, but it took some time for this to happen.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of the solution was hard, and took around three months to deploy completely.

What about the implementation team?

We used a third-party vendor for our implementation, and they were very knowledgeable.

What's my experience with pricing, setup cost, and licensing?

Depending on the extent of the product use, licenses are available for a range of time periods, and are renewable at the end of the period.

What other advice do I have?

I would recommend that organizations pay a lot of attention to the initial design and setup of the solution to ensure that it is optimized for their needs, as it isn't easy to make changes once this is complete.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ronald Hariyanto - PeerSpot reviewer
Head Of Department Digital Center of Excellence at Pegadaian
Real User
Aug 2, 2022
Useful containers and reliable
Pros and Cons
  • "The most valuable feature of OpenShift is the containers."
  • "The most valuable feature of OpenShift is the containers."
  • "OpenShift can improve monitoring. Sometimes there are issues. Additionally, the solution could benefit from protective tools if something was to happen in our network."
  • "OpenShift can improve monitoring. Sometimes there are issues."

What is our primary use case?

We are using OpenShift as a microservice platform.

What is most valuable?

The most valuable feature of OpenShift is the containers.

What needs improvement?

OpenShift can improve monitoring. Sometimes there are issues. Additionally, the solution could benefit from protective tools if something was to happen in our network.

In a new release of OpenShift, they should add Kibana, Grafana, and Elasticsearch.

For how long have I used the solution?

I have been using OpenShift for approximately two years.

What do I think about the stability of the solution?

OpenShift is stable. However, I feel it could be better but the local implementor is not giving us all the information.

What do I think about the scalability of the solution?

We use OpenShift on a daily basis. We have one engineer for the operation and a pre-engineer for monitoring. Additionally, we have more than five to handle the daily work.

How are customer service and support?

We are using a local vendor for the support. They can handle level one and two support when we have issues.

How was the initial setup?

The initial setup of OpenShift is complex. We have two types we do, but active active does not work, only active passive does.

What about the implementation team?

We used a local vendor to do the implementation and maintenance.

What other advice do I have?

I rate OpenShift an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
EdisonMacabebe - PeerSpot reviewer
Software Engineer at Section6
Real User
Jul 31, 2022
The solution is easily compatible with other solutions and the features are easily installed
Pros and Cons
  • "The security features of OpenShift are strong when in use of role-based access."
  • "OpenShift has 100% compatibility with Kubernetes."
  • "OpenShift could be improved if it were more accessible for smaller budgets."
  • "OpenShift could be improved if it were more accessible for smaller budgets."

What is our primary use case?

OpenShift as a solution is quite broad depending on the industry you are applying it to. For example, telco companies use the entire breadth of applications that the client wants from the web to their middle tier up to the back end. 

OpenShift is a platform for ensuring that your apps are running reliably. 

What is most valuable?

OpenShift has 100% compatibility with Kubernetes. I find using kubectl, and kubectl commands to be valuable.

The security features of OpenShift are strong when in use of role-based access. The solution is easily compatible with other solutions and the features are easily installed.

What needs improvement?

OpenShift could be improved if it were more accessible for smaller budgets. I currently mostly use Raspberry Pi, which will be over to use Kubernetes. As a platform, I am using Raspberry Pi rather than using a very large configuration computer. 

The solution requires eight or more cores of CPUs, multiplied over the number of nodes needed to make OpenShift reliable, making it susceptible to failures.

In the future, I would like to see a roadmap to have Wasm supported. If you have WebAssembly as an alternative to Docker, it would be great.

For how long have I used the solution?

I have been learning how to use OpenShift for years, but actively using it for six months.

What do I think about the stability of the solution?

The solution is stable. We haven't experienced downtime. 

What do I think about the scalability of the solution?

OpenShift is easy to scale. You just need to make sure you have the capacity to purchase and the number of nodes needed. Scalability only depends on your budget.

Currently, they are more than 10 users of OpenShift in the organization.

How are customer service and support?

Technical support has been efficient, supportive, and communicative. They do not drop the ball. I would rate the customer service and support of OpenShift a five out of five. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, I had experience with VMware's Kubernetes version. VMware was very difficult to install. I could not understand the route they were taking and why there were so many steps. 

How was the initial setup?

The initial setup of OpenShift is straightforward if you are an experienced platform engineer. Installing on AWS or Azure could be more complex. The product has a Terraform command to install everything.

If all of the tools that are needed and all the hardware is there, the implementation should be straightforward. I would rate the initial setup a four out of five overall.

What's my experience with pricing, setup cost, and licensing?

Pricing of OpenShift depends on the number of nodes and who is hosting it. OpenShift is more expensive than other solutions, however, I think it is worth it.

What other advice do I have?

Anyone looking to implement OpenShift in their organization should start with the most minimal setup for configuration. There is an OpenShift version with just the single master with a built-in worker. You will only need a single CPU and you can start with at least three masters and a single worker and scale from there as the need arises, whether it is to add additional worker nodes or as your app grows.

There is no product that compares to OpenShift. I would rate it a 10 out of 10 overall.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Mustafa Kavcioglu - PeerSpot reviewer
Team Lead at Halkbank
Real User
Jul 29, 2022
Easy to learn, simple to start using, and offers good support
Pros and Cons
  • "The stability has been good."
  • "The main reason that we chose OpenShift rather than Azure or AWS was the scalability."
  • "We need some kind of a multi-cluster management solution from the Red Hat site."
  • "We need some kind of a multi-cluster management solution from the Red Hat site."

What is our primary use case?

We are not using it for our core banking or any critical application. It's just for our remediation services. We have an ITSM tool, which is running on that, et cetera.

What is most valuable?

The support is very strong in Turkey. We are very happy with its capabilities. The steps are easy in terms of usage.

What needs improvement?

We need some kind of a multi-cluster management solution from the Red Hat site. With that, we have got some problems; however, right now, we can manage to run the solution without any problems.

What do I think about the stability of the solution?

The stability has been good. We haven’t had any real issues up to this point. It’s been reliable, and the performance has been good.

What do I think about the scalability of the solution?

The scalability is fine. We haven’t had any problems in that regard.

The main reason that we chose OpenShift rather than Azure or AWS was the scalability. It’s the best one on the market.

How are customer service and support?

We have gotten both local and international support from Red Hat company, so we are covered. We are satisfied with the solution’s support in general.

How was the initial setup?

There isn’t really any initial setup to worry about.

What's my experience with pricing, setup cost, and licensing?

I don’t have any information about the licensing costs or the process.

What other advice do I have?

I’d rate the solution eight out of ten.

It's both very easy to start and learn and to improve yourself to manage Kubernetes environments. It’s very portable. You can easily switch from this product to another if you want. It's not like that with other products. For example, if you have an Azure solution, it's not that easy to port everything over.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PaaS Support Engineer at a outsourcing company with 10,001+ employees
Real User
Mar 24, 2022
Our BUs can rapidly deploy changes to code, test them, and deploy an image in seconds, saving us time
Pros and Cons
  • "The developers seem to like the source-to-image feature. That makes it easy for them to deploy an application from code into containers, so they don't have to think about things. They take it straight from their code into a containerized application. If you don't have OpenShift, you have to build the container and then deploy the container to, say, EKS or something like that."
  • "Overall, Red Hat is a handy tool to have, like an electric screwdriver instead of a manual one, because we can use what they've already written to make us more productive."
  • "The software-defined networking part of it caused us quite a bit of heartburn. We ran into a lot of problems with the difference between on-prem and cloud, where we had to make quite a number of modifications... They've since resolved it, so it's not really an issue anymore."
  • "The software-defined networking part of it caused us quite a bit of heartburn. We ran into a lot of problems with the difference between on-prem and cloud, where we had to make quite a number of modifications."

What is our primary use case?

Our company uses it as a platform as a service. We have business units with developers who deploy their containerized applications in OpenShift. We have a team that supports the infrastructure of clusters all over the world. We run thousands of applications on it.

It's deployed on-prem and in the cloud.

How has it helped my organization?

One benefit is that it provides you with the flexibility and efficiency of cloud-native stacks while enabling you to meet regulatory constraints. They have a catalog of the ratings of the base images that we use to build our containers. We reference that to show our security team that an application we're building has passed the security with vulnerabilities that are acceptable. We won't deploy it if something is not unacceptable.

In terms of our organization, the business units are able to deploy changes to the code rapidly. They can test it on the test cluster and, once it's tested, they can deploy an image in seconds. It has saved us time. Our guys are continuing to move to the OpenShift platform from whatever they were on, whether it was a mainframe or a standalone machine. And they're doing that for the cost savings.

In addition, a perfect example of the solution's automated processes and their effect on development time is the source-to-image feature. The developer can use that tool to improve his code's quality and it saves him some time. He doesn't have to understand the specifics of building a container.

There is also an advantage due to the solution's CodeReady Workspaces. That definitely helps reduce project onboarding time. There are prebuilt packages that they use. We have a lot of Java and some .NET and Python and the CodeReady packages help. Conservatively, that feature has reduced onboarding time by 50 percent. It also helps reduce the time to market by about the same amount.

Overall, Red Hat is a handy tool to have, like an electric screwdriver instead of a manual one. We don't have to write things manually. We can use what they've already written to make us more productive.

What is most valuable?

The developers seem to like the source-to-image feature. That makes it easy for them to deploy an application from code into containers, so they don't have to think about things. They take it straight from their code into a containerized application. If you don't have OpenShift, you have to build the container and then deploy the container to, say, EKS or something like that. It's a little different.

In terms of the solution’s security throughout the stack and the software supply chain, it meets our needs. It's excellent as far as we're concerned. It goes right along with the Kubernetes role-based assets control. OpenShift's security features for running business-critical applications are excellent. A lot of our external-facing applications have been protected. We do use Apigee for a lot of it, but we also do security scans so we don't expose something to a known vulnerability.

What needs improvement?

The software-defined networking part of it caused us quite a bit of heartburn. We ran into a lot of problems with the difference between on-prem and cloud, where we had to make quite a number of modifications. That heartburn meant millions of dollars for us. That was a year ago and the product has matured since then. They've since resolved it, so it's not really an issue anymore.

The storage part of it was also problematic. There were quite a few things that really hampered us. But it's much better now.

For how long have I used the solution?

I've been using OpenShift for five years.

What do I think about the stability of the solution?

It's extremely stable. We haven't had any outages that were caused by the software. There have been issues due to human error on our side, such as not buying enough memory for the host. 

What do I think about the scalability of the solution?

It's also extremely scalable. On our dev cluster, we auto-scale from 50 nodes up to 130 on a weekend, when there is a need. It also scales itself down to save money over the weekend. When people start hitting it on Monday, it scales back up, seamlessly.

In terms of users, we have about 20,000 developers, all over the world. It's used 24 hours a day. We have centralized development clusters that are being used all the time because we have deployments on every continent except Antarctica.

We're moving off mainframes and monolithic apps into the containerized world. Increasing our usage is a stated management decision in our organization. OpenShift has been growing in our company in the last couple of years.

How are customer service and support?

We use the tech support daily and they're pretty good. There are always going to be a few rough spots, but most of the time they're responsive.

You may get one support guy who doesn't understand the solution or the problem and they give a wrong solution, and we all know that it's the wrong solution. The problem is that we have people who have different first languages, so they don't always phrase the question well. I can see where a tech support guy might get a little confused because of the wording of an issue.

Red Hat, as a partner for helping to create the platform we need, has shared code, information, and ideas. They've been very helpful and open. We have a couple of technical account managers who meet with us once a month. One is in the UK and the other is in the US. They're very responsive when it comes to any problems we run into.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, all we used were standalone Unix machines. We didn't use a different container orchestration, like Mesos. We never considered building our own. We took a look at OpenShift a long time ago and it was really the best at the time.

How was the initial setup?

Version 3 is very complex but it's 1,000 times better than five years ago, and it's even much better than it was a year ago. The deployment was a pain point for our company, but it's irrelevant for someone buying it now. They have fixed a lot of stuff.

We have huge deployments, hundreds of nodes in a cluster. The deployment time is relative to the size of the cluster, but the deployment time has gone from a week to a day for a 100-node cluster. Red Hat has improved the process considerably.

What was our ROI?

It provides us with good value.

Which other solutions did I evaluate?

There weren't a whole lot of options. There was Mesos or home-grown or Kubernetes using Rancher. There wasn't anything that really compared to OpenShift at the time. OpenShift was a complete package. There were a lot of things you had to do manually with the other products. The Kubernetes world has changed a lot since then.

The fact that Red Hat was open source was a factor and the security was what we really liked about it. They use CRI-O, which is a secure runtime container, as opposed to using Docker, which is super-insecure running as root. Red Hat is definitely the leader in the container security world.

What other advice do I have?

You have to understand what you're getting into and you have to be committed to upgrading it. There are some people in the world who say they'll never want to upgrade it again. With Kubernetes, if you're going to get into OpenShift, you have to "sign the bottom line," so to speak, that says, "I'm going to update it," because the Kubernetes world moves at a fast pace.

In terms of container orchestration, we are totally OpenShift, but we use other Red Hat products like Linux and Tower. We do have standalone Linux machines that we manage, but we'll be migrating some of the applications from those standalone machines into the OpenShift container world. That's where the cost savings are.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Solution Architect at a manufacturing company with 11-50 employees
Reseller
Oct 6, 2023
Easy-to-use product with valuable features for integrating CI/CD pipelines and repositories
Pros and Cons
  • "It is a stable platform."
  • "The product’s integration with Windows containers and other third-party products needs improvement."

What is our primary use case?

We use OpenShift for the deployment of microservices architecture and containerizing applications.

What is most valuable?

The product is easy to use. It has valuable features for integrating CI/CD pipelines, repositories, and support from open-source communities.

What needs improvement?

The product’s integration with Windows containers and other third-party products needs improvement.

For how long have I used the solution?

We have been using OpenShift for three to four years.

What do I think about the stability of the solution?

It is a stable platform.

What do I think about the scalability of the solution?

The product is expensive to scale for smaller businesses in an on-premise environment. They can instead opt for a public cloud setup. The enterprises that can afford the cost should only opt for it if they have a specific use case or want to transform applications.

How are customer service and support?

We receive remote and on-call support services on purchasing an enterprise support subscription.

How was the initial setup?

The implementation is not as straightforward as VMware products. It requires prior experience for easier deployment.

What's my experience with pricing, setup cost, and licensing?

The product’s pricing is expensive. It has the biggest market share right now as a containerization platform. It is the highest-selling product.

Which other solutions did I evaluate?

Vanilla doesn’t have essential features like CI/CD integration, repositories, and community, similar to OpenShift.

What other advice do I have?

I rate OpenShift a nine out of ten. It is a wonderful product. I advise others to choose the environment size properly. You can deploy it on a public cloud and not necessarily on-premises. You can decide depending on the workload and data localization requirements.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Download our free Red Hat OpenShift Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2026
Buyer's Guide
Download our free Red Hat OpenShift Report and get advice and tips from experienced pros sharing their opinions.