My main use case for Red Hat OpenShift is serving telco customers. A quick specific example of how I use Red Hat OpenShift for my telco customers involves different applications that reside in containers on those particular container platforms. This workload includes different parts such as AMF and UPF, which are the basic functions that I normally use as applications on Red Hat OpenShift.
Principal Engineer at a tech vendor with 10,001+ employees
Hybrid cloud platform has standardized telecom workloads and delivers consistent operations
Pros and Cons
- "Red Hat OpenShift has positively impacted our organization by adding significantly to our revenues because what we were doing through other vendors shows that with vanilla Kubernetes, there are many features and extra advantages in Red Hat OpenShift."
- "Red Hat OpenShift can be improved by reducing its complexity."
What is our primary use case?
How has it helped my organization?
Red Hat OpenShift has positively impacted our organization by adding significantly to our revenues because what we were doing through other vendors shows that with vanilla Kubernetes, there are many features and extra advantages in Red Hat OpenShift. It has had a strong positive impact on our organization by standardizing how we build, deploy, and operate applications across environments. One of the biggest benefits is its operational consistency. It provides a uniform Kubernetes platform across both on-premises and cloud environments. From an availability and reliability perspective, Red Hat OpenShift's built-in lifecycle management and automated upgrades, along with self-healing capabilities, have improved overall system stability.
Currently, I am not equipped with specific outcomes or metrics that demonstrate this positive impact, but it has significantly improved all these parameters.
What is most valuable?
The best features Red Hat OpenShift offers include security, hybrid multi-cloud, and bare metal flexibility. The Operator framework and lifecycle automation are also part of it, along with improved CI/CD and GitOps pipelines, and strong security with compliance features.
In my day-to-day operations, I find lifecycle automation to be the most valuable feature. Additionally, Red Hat OpenShift provides developers with hands-on extra capabilities and experiences.
What needs improvement?
Red Hat OpenShift can be improved by reducing its complexity. We could also have better UX, especially for day two operations. There is always some scope for optimization that we can address.
Buyer's Guide
Red Hat OpenShift
April 2026
Learn what your peers think about Red Hat OpenShift. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
For how long have I used the solution?
I have been using Red Hat OpenShift for four years.
What do I think about the stability of the solution?
Red Hat OpenShift is stable and offers the most stability among all the competitors and enterprise-level solutions available.
What do I think about the scalability of the solution?
The scalability of Red Hat OpenShift is great, with many options available to scale it according to your requirement or demand. The extent to which you can scale depends on the environment you are deploying it in.
How are customer service and support?
The customer support is great, and we have many channels through which we can approach them.
Which solution did I use previously and why did I switch?
We have previously used VMware and Wind River, and while we still use them for some of our customers, we switched to Red Hat OpenShift because we found the best features there.
What was our ROI?
I do not have any readily available data regarding return on investment metrics, but I can say that we see relevant improvements in money saved, time saved, and fewer employees needed.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing involves a different team that handles all these aspects, so as a SRE, I do not need to worry about these things.
Which other solutions did I evaluate?
Before choosing Red Hat OpenShift, we evaluated other options such as Mesos, but Red Hat OpenShift is more futuristic.
What other advice do I have?
My advice for others looking into using Red Hat OpenShift is that you need to first get hands-on experience with the technology. It is based on vanilla Kubernetes, but they have added additional capabilities for which having basic knowledge is essential. You should go through their portals and lab environments available.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner - part of product development
Last updated: Apr 30, 2026
Flag as inappropriatePlatform has provided resilient clustered deployments and supports rapid rollback for safe changes
Pros and Cons
- "The best features Red Hat OpenShift offers are scalability so you can scale to workload, as well as providing redundancy."
- "One of the improvements for Red Hat OpenShift which I have problems with is that the changes from version to version could be better."
What is our primary use case?
My main use case for Red Hat OpenShift is setting up a product for customers in a cluster which requires Kubernetes and redundancy.
A specific example of how I use Red Hat OpenShift to set up a product for customers is that it starts with determining how much a customer has to spend because when you're looking at clusters where you have actual control over the worker nodes, you have to determine what they are going to be. If you're doing something with an AWS cluster, then you need to work out what it's going to cost them on a monthly cycle.
What is most valuable?
The best features Red Hat OpenShift offers are scalability so you can scale to workload, as well as providing redundancy. It provides rollback capability so that if you're putting in a build, you can reverse out the build.
Red Hat OpenShift has positively impacted my organization with its scalability, security, as well as the ability to control it effectively.
What needs improvement?
One of the improvements for Red Hat OpenShift which I have problems with is that the changes from version to version could be better.
For how long have I used the solution?
I have been using Red Hat OpenShift for six years.
What other advice do I have?
Usability in Red Hat OpenShift is simply complex.
When I'm doing a traditional deployment with Red Hat OpenShift and I want to implement a change, if the change fails, all I need to do is reverse out the build. One click reverses out all the changes after the operational ones are done. This capability to deploy easily, effectively, and with great change management, as well as very granular control over who can do what and what processes can be run, is valuable.
I give Red Hat OpenShift a rating of nine because there are always difficulties in implementation.
Red Hat OpenShift is deployed in my organization across public cloud, private cloud, hybrid cloud, on-premises, as well as UAT. For our public cloud deployment, we use AWS. We purchased Red Hat OpenShift through the AWS Marketplace.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 6, 2026
Flag as inappropriateBuyer's Guide
Red Hat OpenShift
April 2026
Learn what your peers think about Red Hat OpenShift. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
Platform Engineer & Manager at a computer software company with 51-200 employees
Seamlessly monitor microservices with streamlined DevOps capabilities
Pros and Cons
- "OpenShift's superior dashboard is a notable strength, especially when compared to Kubernetes."
- "OpenShift's superior dashboard is a notable strength, especially when compared to Kubernetes."
- "OpenShift requires a very expensive and complex infrastructure."
- "OpenShift requires a very expensive and complex infrastructure. These demands can deter people from learning OpenShift."
What is our primary use case?
We use it for container orchestration. Some customers don't need to go with the coordinated open source as they need a more enterprise solution, so we use OpenShift. We mainly use it to host IBM CloudSec. We are working with CloudSec for integration, CloudSec for automation, and as a prerequisite for them, they need an OpenShift.
How has it helped my organization?
With OpenShift, it gives me the ability and capability to monitor all my microservices and all my containers using its integrated monitoring. Its horizontal pod scaling is more efficient than the one used in Kubernetes.
What is most valuable?
Most benefit from it, however, I work with Kubernetes, and installing Vanilla Kubernetes is easy. That said, it introduces many tools that need to be set up individually. OpenShift comes ready out of the box, with all tools installed and configured. Red Hat certifies and confirms that all the components are compatible with each other.
OpenShift's superior dashboard is a notable strength, especially when compared to Kubernetes. The integrated DevOps capabilities, such as pipelines and the container registry, are extremely beneficial.
Additionally, its capability to monitor microservices and containers with integrated tools like Prometheus is a major advantage. The horizontal pod scaling exceeds the scalability features I found in Kubernetes.
What needs improvement?
OpenShift requires a very expensive and complex infrastructure. If I have a Kubernetes cluster with one master and three workers, to apply the same configuration in OpenShift, I need about three masters, three infra, and three workers.
It uses around double the resources of vanilla Kubernetes. Also, learning OpenShift requires complex infrastructure, needing vCenter integration, more advanced answers, active directory, and more expensive hardware. These demands can deter people from learning OpenShift.
For how long have I used the solution?
I have been working with Red Hat OpenShift for about four years now.
What do I think about the stability of the solution?
OpenShift is stable but comes at the cost of a very expensive infrastructure. It provides better performance yet requires more resources compared to vanilla Kubernetes.
What do I think about the scalability of the solution?
OpenShift's horizontal pod scaling is more effective and efficient than that used in Kubernetes, making it a superior choice for scalability.
How are customer service and support?
We have dealt with many cases with Red Hat support, and while they eventually solve issues, it sometimes takes them a long time to reach a resolution, particularly with complex matters related to IBM Cloud. We have rated their support a seven out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have used Vanilla Kubernetes, VMware Kubernetes, etc., before. OpenShift is the more powerful and supported solution between them.
How was the initial setup?
The setup involves creating a configuration file called 'install-config.' After providing necessary parameters such as vCenter's URL, username, and password, an Ignition file is generated. A virtual machine is then created from an OVA file with attached parameters.
Although the process is still somewhat complex due to user-provisioned infrastructure, OpenShift offers a simpler installer-provided infrastructure. We chose user-provided because it offers more control over our environment.
What was our ROI?
With OpenShift combined with IBM Cloud App integration, I can spin an integration server in a second as compared to traditional methods, which could take days or weeks.
What's my experience with pricing, setup cost, and licensing?
The cost of OpenShift is very high, particularly with the OpenShift Plus package, which includes many products and services. While I know it's expensive, I do not have the specific numbers.
Which other solutions did I evaluate?
I have used Vanilla Kubernetes, VMware Kubernetes, etc., before. OpenShift has proven to be better.
What other advice do I have?
I recommend having a solid understanding of Kubernetes before transitioning to OpenShift as it is based on Kubernetes. Without this knowledge, managing and maintaining OpenShift can be a nightmare.
I rate OpenShift as a nine point nine out of ten. I suggest considering the necessary infrastructure and related costs before adopting OpenShift.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Infrastructure Manager at Appzone Group
Migration success with improved security and integration features
Pros and Cons
- "It has features that enhance security, ease of deployment, and service exposure compared to Kubernetes."
- "OpenShift offers an easy-to-use graphical user interface for cluster management, making it more accessible for administrators."
- "I had to frequently upgrade my cluster due to OpenShift's rolling updates every six months, which I found to be excessive."
- "I had to frequently upgrade my cluster due to OpenShift's rolling updates every six months, which I found to be excessive."
What is our primary use case?
I used OpenShift for the enterprise service cost system of a bank. We completed the migration of the bank's core banking system using OpenShift as the infrastructure. OpenShift acts as an orchestration platform and is used as our private cloud.
What is most valuable?
OpenShift is a spin-off of Kubernetes, built on top of Kubernetes. It has features that enhance security, ease of deployment, and service exposure compared to Kubernetes. It also provides good integration with GitOps and ArgoCD.
Additionally, OpenShift offers an easy-to-use graphical user interface for cluster management, making it more accessible for administrators.
What needs improvement?
I had to frequently upgrade my cluster due to OpenShift's rolling updates every six months, which I found to be excessive. Making updates a yearly occurrence could be beneficial. In terms of self-service for developers, there is room for improvement. The removal of Grafana and HPA from monitoring caused some issues. Observability could be more robust.
For how long have I used the solution?
I've been working with OpenShift for four years.
What do I think about the stability of the solution?
OpenShift is very stable. I've had my cluster running for over four years, with issues caused more by poor monitoring or user error rather than the product itself.
What do I think about the scalability of the solution?
OpenShift is highly scalable, allowing us to manage thousands of pods effectively. We've implemented features like Horizontal Pod Autoscaling to adapt based on demand and integrated with F5 for high availability.
How are customer service and support?
Red Hat's technical support is responsive and effective. I had 50 to 59 support cases, many of which were resolved quickly depending on the urgency and expertise needed.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We moved from a legacy system to OpenShift due to its stability and capabilities provided by being backed by Red Hat.
How was the initial setup?
The initial setup was straightforward, especially on the cloud where it was set up quickly. The on-premises setup was more challenging due to additional configurations required.
What about the implementation team?
We handled the implementation internally with our team, which consisted of three engineers managing the analytics environment.
What was our ROI?
Moving to OpenShift resulted in increased system stability and reduced downtime, which contributed to operational efficiency. Although it increased costs, it helped modernize our infrastructure.
What's my experience with pricing, setup cost, and licensing?
The pricing for OpenShift includes support and licensing, which costs approximately $400.
Which other solutions did I evaluate?
We did not evaluate any other options aside from our legacy system before choosing OpenShift.
What other advice do I have?
If you have the skill and experience, Kubernetes can be used in production. OpenShift provides extra coverage in terms of security and management. Have a disaster recovery plan due to frequent updates.
I rate OpenShift at nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager IT Infrastructure at a government with 1,001-5,000 employees
Containerized applications scale efficiently and has flexible pricing
Pros and Cons
- "The concept of containers and scaling on demand is a feature I appreciate the most about Red Hat OpenShift."
- "They could work on the pricing model, making it more flexible and possibly lower."
- "They could work on the pricing model, making it more flexible and possibly lower."
What is our primary use case?
We are building an application that is a containerized application, and we are using Red Hat OpenShift for that application.
What is most valuable?
The concept of containers and scaling on demand is a feature I appreciate the most about Red Hat OpenShift.
Our solutions can easily scale to any number of users or requests if we are running on the cloud. The cloud also supports the pay-as-you-go model, so scalability is the biggest benefit.
What needs improvement?
They could work on the pricing model, making it more flexible and possibly lower.
For how long have I used the solution?
It has been almost one and a half years, maybe a little more.
What do I think about the stability of the solution?
I would rate the stability somewhere around eight to nine out of ten. It is very stable.
What do I think about the scalability of the solution?
It is easy to scale Red Hat OpenShift. The on-demand provisioning of pods and auto-scaling, whether horizontal or vertical, is the best part.
How are customer service and support?
I have been pretty happy in the past with getting support from Red Hat. We haven't had many cases regarding the support for OpenShift, however, we opened a couple of tickets, and they were satisfactorily answered.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We have also used the VMware environment in our setup.
How was the initial setup?
I would say the initial setup is not very complex, but moderately complex, similar to other containerized platforms like Kubernetes. Compared to what we are used to running, such as other virtualization platforms like VMware, it is moderately complex.
What's my experience with pricing, setup cost, and licensing?
Red Hat can improve on the pricing part by making it more flexible and possibly on the lower side.
Which other solutions did I evaluate?
For the very basic features, I can compare it with VMware Tanzu as we are running a basic setup at the moment.
What other advice do I have?
I rate Red Hat OpenShift somewhere around eight out of ten.
AI integration sounds like a good idea as AI is the future, and a lot of products in the market are benefiting from AI integration.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Analyst at Freelancer
Automation boosts load management with promising growth in application modernization
Pros and Cons
- "A valuable feature of Red Hat OpenShift is its ability to handle increased loads by automatically adding nodes."
- "We are currently dealing with both local support and Red Hat support, and they have been amazing."
- "The GUI could have more capabilities, particularly around virtualization."
- "The GUI could have more capabilities, particularly around virtualization. Some features are missing, such as storage migrations, when compared with VMware."
What is our primary use case?
The main goal is the modernization of our applications. We have a few applications running on mainframes, which increase costs. We aim to modernize them on containers and microservices. We are shifting towards Kubernetes or Docker. As an enterprise client, the best solution is Red Hat OpenShift paired with support from Red Hat.
What is most valuable?
A valuable feature of Red Hat OpenShift is its ability to handle increased loads by automatically adding nodes. This automation impresses us and benefits us in managing loads on applications.
Although we have just started the transition and are moving slowly, OpenShift has been helpful in modernizing our applications, and it is a positive step forward.
What needs improvement?
The GUI could have more capabilities, particularly around virtualization. Some features are missing, such as storage migrations, when compared with VMware.
As we use both Red Hat virtualization and OpenShift together, differentiating between them becomes challenging. We should aim to include VMware-like capabilities to be competitive, especially considering cost factors.
For how long have I used the solution?
I have been working with OpenShift for a year now.
What do I think about the stability of the solution?
Right now, I would rate the stability of OpenShift as eight out of ten. It performs well under load, providing the desired output.
What do I think about the scalability of the solution?
Red Hat OpenShift scales excellently, with a rating of ten out of ten. It allows for scaling as much as needed, which is a significant advantage.
How are customer service and support?
We are currently dealing with both local support and Red Hat support, and they have been amazing.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We were a VMware house for a long time, about ten to 15 years. However, the cost for VMware skyrocketed, making it hard to continue using it.
How was the initial setup?
The initial setup is complex.
What's my experience with pricing, setup cost, and licensing?
The cost is a crucial factor, particularly with licensing. As things evolve, companies increasingly focus on cost-effectiveness.
Which other solutions did I evaluate?
Kubernetes, as an open-source option, is a significant competitor, particularly for those dealing with cost concerns.
What other advice do I have?
I would rate OpenShift nine out of ten overall.
It is suitable for any company, regardless of size. Smaller companies may opt for open-source solutions like Kubernetes. However, OpenShift offers comprehensive support, which is appealing to enterprise clients.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Technical Lead at MORO
Enables seamless workload management and supports enterprise-grade integration
Pros and Cons
- "OpenShift is more enterprise-oriented, offers good support, and provides integration with multiple solutions."
- "While Red Hat OpenShift is stable, monitoring and reporting capabilities need improvement. Integration with tools like Grafana and Prometheus is necessary for capturing logs, and manually managing these aspects is time-consuming."
What is our primary use case?
Our primary use case for Red Hat OpenShift involves leveraging its container orchestration platform to enhance application modernization efforts. We host containerized applications and integrate GPU capabilities for optimized deployment of AI workloads.
How has it helped my organization?
Simplifies transitioning from legacy systems to containerized environments, enabling better scalability and flexibility.
Provides GPU integration and infrastructure that support the deployment and scaling of data-intensive AI workloads.
Accelerates delivery pipelines with robust CI/CD features, helping teams bring applications to market faster.
What is most valuable?
Scalability and High Availability: OpenShift makes it easy to scale applications horizontally or vertically based on demand. Its high-availability capabilities ensure reliability and minimize downtime.
Built-in Security Features: Enhanced security tools like role-based access control (RBAC), network segmentation, and image vulnerability scans protect containerized applications.
Operator Framework: This simplifies the management of Kubernetes applications, automating tasks like installation, upgrades, and maintenance.
What needs improvement?
Simplified Networking: While OpenShift has advanced networking features, simplifying configurations for complex setups could make it more accessible to users with varying expertise levels
Resource Management Visibility: Improving the display of limits and quotas issues can help developers better manage resources and avoid bottlenecks.
Availability and capacity reporting
For how long have I used the solution?
We have approximately two years of experience with Red Hat OpenShift.
What do I think about the stability of the solution?
Red Hat OpenShift is a stable solution.
What do I think about the scalability of the solution?
I would rate the scalability of Red Hat OpenShift as an eight or nine out of ten. The platform has shown significant improvement with each new version, adding valuable features while making it easy to scale by adding or removing worker nodes and storage.
How are customer service and support?
Red Hat's technical support is good, and I would rate it a nine out of ten.
How would you rate customer service and support?
Positive
What about the implementation team?
We provide a range of services, acting as implementers, integrators, and partners with Red Hat OpenShift.
What's my experience with pricing, setup cost, and licensing?
Red Hat OpenShift has a high price, and the licensing model can be prohibitive for smaller customers. Initially, licensing was per CPU, with a memory cap, but the price has doubled, making it difficult to justify for clients with smaller compute needs.
Which other solutions did I evaluate?
Not tested any other solution
What other advice do I have?
Overall, I would rate Red Hat OpenShift a nine out of ten. Despite the higher price and needed improvements, OpenShift is an enterprise-grade solution that meets most business needs. I would rate the overall solution a 9 out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
OpenShift consultant at HCS Company
Provides us with the flexibility and efficiency of cloud-native stacks while enabling us to meet regulatory constraints
Pros and Cons
- "OpenShift offers more stability than Kubernetes."
- "The operators need a lot of improvement, with better integrations."
What is our primary use case?
We have deployed OpenShift on-premises on VMware and Azure, but not the managed platform. We manage the deployment ourselves, doing our own customizations.
How has it helped my organization?
When we look at traditional web development applications, we'll find that the typical release cycle is one and a half to two months. However, given that customers are now deploying new versions of their applications multiple times a day, OpenShift has improved the way our organization develops, tests, and deploys applications. OpenShift stimulates innovation.
OpenShift provides us with the flexibility and efficiency of cloud-native stacks while enabling us to meet regulatory constraints. No matter where we run our container clouds, as long as we use the right tooling such as Knative, we can run our applications everywhere. Red Hat's nicest feature is that it enables us to develop cloud native applications and put them anywhere. We don't have to run our application on OpenShift. We can also run it in a public cloud like AWS or Azure. We can develop on our primary platform (OpenShift) and build with the right tooling in Knative, using MQ streams, and Kafka, allowing us to connect it everywhere.
OpenShift's automated processes have reduced our development time and increased the quality of our end product. OpenShift has come a long way since its early days. While there were some bumps along the way, the last few years have seen major releases with few, if any, significant bugs. Today, OpenShift is a reliable platform that is easy to use. People act differently when they're listening to the community. If we have a feature request, the vendor works with us to make it happen. I've added multiple requests, especially web UI interfaces, and the team has been very helpful. If we have a feature we require and we work with the vendor, we can have it solved within three months.
Depending on the environment Dev Spaces can reduce project onboarding time. If we have to start over from scratch, Dev Spaces can help us set up our development environments quickly. But if we have a running organization with development teams already in place, it can be more difficult to give them Dev Spaces and have them start developing in that way.
When Dev Spaces are used we can bring up a complete OpenShift cluster in under two and a half hours. We have already automated the process. We can launch on OpenShift in less than two and a half hours, completely reconfigured. Using Dev Spaces is definitely worth it if we only have to configure it once. We can have a complete working stack for more than 30 or 40 developers up and running in less than four hours. If we have to do it in the traditional way, it will take 1600 hours. That's 40 hours per application. In Dev Spaces, it takes one click to add a new user and we're done because we have a standard environment.
Dev Spaces helps reduce time to market because our developers can test their applications quickly and easily by developing them directly for Kubernetes or OpenShift.
With Dev Spaces a developer can run the test continuously and start the container test, drop the container, and repeat, saving around 75 percent of the time compared to the traditional way of testing.
I'm a rapid accelerator. I have a lot of contacts in the Netherlands, the USA, and England. It doesn't matter where I am, I can get help from my contacts at Red Hat. As a premium partner, we have sessions every other week to share ideas and knowledge. We are constantly updated about the latest changes that are going to happen in the near future. Our relationship with Red Hat is very good.
We work with Ansible, Satellite, and RHEL itself. We have co-workers and developers who are helping us with the entire Red Hat suite. The integration between the Red Hat solutions is very good. Many integrations are moving to OpenShift. If we look at OpenShift Fuse, it's a Middleware product of Red Hat. It's been running on virtual machines for the last few years. But they are moving to OpenShift. Directing services for maintaining user accounts is a critical part of the integration. The software will run on OpenShift, but not on virtual machines. There are still many integration possibilities. Red Hat develops OpenShift on top of Kubernetes, but also maintains its own applications there, Lenox and Middleware. So, Red Hat will keep it integrated.
What is most valuable?
OpenShift offers more stability than Kubernetes. With OpenShift, we get a complete ecosystem around the developer, which includes extras that aren't available with Kubernetes. If we build in a Kubernetes environment ourselves, we have to do a lot of work to get it on the same level as OpenShift. One of the nicest parts of OpenShift is the UI, which allows developers to log on and start building their applications very quickly. The integrations are essential to OpenShift, including pipelining and service mesh.
By default, OpenShift is very secure. Out of the box, our role access is in place. We can easily connect to our active directory or our open ID providers. The constraints in the platform are also secure by default. OpenShift is one of the most secure solutions out of the box.
OpenShift's security features for writing business-critical applications are okay. In addition to OpenShift, we use advanced security calls to help developers and application teams keep their applications and projects secure. This depends on a lot of factors, such as the type of application. We work to keep our deployments and applications secure on container versions and solutions, as well as within our applications. We help customers set up their baselines. We recommend not running the applications on the root and staying as close to Kubernetes or OpenShift as possible. This is all we need to do in order to be successful with baselines.
OpenShift has made a lot of strides in the last few months including moving the dashboards to an OpenShift UI making it much easier for a developer to track applications and they no longer need an extra portal to show the metrics or log off their applications.
There are many advantages of using multiple Red Hat products together starting with the integration. We have a one-stop shop for support and we can bundle the products for a huge discount.
What needs improvement?
The operators need a lot of improvement, with better integrations.
What we see now is a move from traditional DevOps to GitOps. We use Argo CD for that, which provides a little more integration. It would be nice to have the same UI experience in the OpenShift console without having to log in on a third console.
For how long have I used the solution?
I have been using OpenShift for seven years.
What do I think about the stability of the solution?
OpenShift is very stable. I have 11 OpenShift clusters up and running for one customer, and the only issue I've had is with VMware. It's not with OpenShift itself, but with the layer underneath OpenShift.
What do I think about the scalability of the solution?
The solution is scalable. If our bid is high, OpenShift will work right out of the box. For example, if my work is at about 80% capacity, OpenShift can automatically scale a new worker. We can scale down our infrastructure also if needed.
How are customer service and support?
The standard technical support is not great and I would give it a six out of ten. However, with the premium subscription, we get 24/7 support. I usually give support eight out of ten when I need help. This still leaves room for improvement, as almost every issue I have is a P1, which is the highest severity.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I work with all the Kubernetes platforms depending on the project. I might use OpenShift, Rancher, or even Q&E depending on the needs of the project.
How was the initial setup?
The initial setup is straightforward, if we follow the documentation and we download the OpenShift install, we can have a very small cluster up and running in less than an hour. However, we will have to do all the day two tasks ourselves. If we run an enterprise, we have a lot of complications. We need to have proxies, separate our infrastructure stack into different nodes, and move storage to storage nodes. This adds a lot of extra work.
The IPI will take about 45 minutes. The second part, if completely automated, will take about two and a half hours.
What's my experience with pricing, setup cost, and licensing?
The first thing we need to know is that Kubernetes is free. However, if we need to maintain a Kubernetes environment, we need 10 people to build, maintain and keep Kubernetes secure and bring it to the same level as OpenShift. Then we have to pay evenly as subscriptions for OpenShift. It's important to start small because the solution is scalable. We can build our cluster and look at the bundle option, not the external subscriptions. Talking to the people at Red Hat can save us money.
What other advice do I have?
I give the solution a nine out of ten.
Depending on how we deploy OpenStack it can be difficult to work with. If we have deployed OpenStack for a couple of years, we have to choose a different type of automation. If we're fully integrated, we have a lot of requirements to map making it hard to change everything to match the OpenShift standards, so we deploy in a user-based install.
We have written down a lot of knowledge about how to run a container platform. Depending on how many clusters and how many teams we have involved in the cluster, we manage 11 OpenShift clusters with people. That's only possible when we completely automate. If we do everything by hand, we require a lot of people. If we don't automate the complete infrastructure in OpenShift, we require 11 people, one person per cluster. Currently, we run 11 clusters with four people.
If you're starting a company and don't have a lot of knowledge in the industry, I would recommend using OpenShift. It will make your life much easier, as Red Hat is a big supporter of the platform and is willing to help build our infrastructure and applications.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
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Updated: April 2026
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Hybrid Cloud Computing Platforms PaaS Clouds Server Virtualization Software Container Management Agile and DevOps ServicesPopular Comparisons
Microsoft Defender for Cloud
Amazon AWS
VMware vSphere
Hyper-V
Microsoft Azure
Proxmox VE
Nutanix Cloud Infrastructure (NCI)
TrendAI Vision One – Cloud Security
VMware Tanzu Platform
Red Hat OpenShift Container Platform
Google Cloud
Oracle Cloud Infrastructure (OCI)
Salesforce Platform
Nutanix AHV Virtualization
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Learn More: Questions:
- How does OpenShift integrate with other products - Red Hat and non-Red Hat ones?
- What OpenShift plan are you paying for and why have you chosen it?
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- How does OpenShift compare with Amazon AWS?
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