In our company, we have a 3-node cluster on our primary site and a 2-node cluster for our entire site. The aforementioned area is a use case attached to the product.
Deputy Manager at Askari Life
A stable and cost-effective tool that offers very good support
Pros and Cons
- "It is a stable solution. Stability-wise, I rate the solution a ten out of ten... Scalability-wise, I rate the solution a ten out of ten."
- "My company faced some issues with the product, as our virtual machines crashed, and we had to face some security issues."
What is our primary use case?
What is most valuable?
The most valuable features or benefits of the solution for my company stem from the fact that we use the tool for aNET and aSV.
What needs improvement?
My company faced some issues with the product, as our virtual machines crashed, and we had to face some security issues. Thanks to the remote help provided by the technical engineers from Sangfor, who helped our company deal with the issues in the product, after which, for a year and a half to two, the product has been running fine without a single issue. With Sangfor HCI - Hyper Converged Infrastructure, issues stemmed from the crash of virtual machines in our company, which is an area of concern where improvements are required.
In my company, we use some sort of a more advanced backup mechanism right now. If a few advanced features for backup mechanisms or application features, like DR or CDP, are available, which are parts that are mostly included in the license-based modules in Sangfor HCI - Hyper Converged Infrastructure currently, it would be great. Native backup mechanisms are available in Sangfor HCI - Hyper Converged Infrastructure, and we use them in our company, but a little bit more advanced features must be incorporated for basic users.
For how long have I used the solution?
I have been using Sangfor HCI - Hyper Converged Infrastructure since 2019. It has been four years since I have been using the product. I am a customer of the product.
Buyer's Guide
Sangfor HCI - Hyper Converged Infrastructure
October 2026
Learn what your peers think about Sangfor HCI - Hyper Converged Infrastructure. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
919,894 professionals have used our research since 2012.
What do I think about the stability of the solution?
It is a stable solution. Stability-wise, I rate the solution a ten out of ten.
What do I think about the scalability of the solution?
It is a scalable solution. Scalability-wise, I rate the solution a ten out of ten.
Almost 200 people in my company use the product. My company plans to increase the use of the product in the future.
How are customer service and support?
The solution's technical support is very good. I rate the technical support a ten out of ten.
How was the initial setup?
The initial setup of the product is good, and I rate it a ten out of ten.
The solution is deployed on an on-premises model.
The solution's deployment phase takes place over a period of almost two weeks.
What about the implementation team?
An engineer from Sangfor visited our company during the initial installation phase of the product to take care of the installation process.
What's my experience with pricing, setup cost, and licensing?
Sangfor HCI - Hyper Converged Infrastructure is a reasonably priced product.
What other advice do I have?
I recommend Sangfor HCI - Hyper Converged Infrastructure to those who plan to use it since it is a stable and cost-effective tool that offers very good support.
I rate the overall solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Executive IT Infrastructure at Wateen Telecom (pvt.)
The product is not scalable and does not perform well, though it provides a single management console for managing everything
Pros and Cons
- "The product provides a single management console for managing everything."
- "Sangfor’s hypervisor is not mature enough to handle all the flavors related to industrial needs."
What is our primary use case?
The main purpose of the solution was to maintain certain private cloud capabilities. However, we only used it to run internal processes due to certain circumstances. We are not using cloud capabilities. We use the solution to scale our hardware using servers.
What is most valuable?
The product provides a single management console for managing everything. It is really helpful for system administration.
What needs improvement?
Sangfor’s hypervisor is not mature enough to handle all the flavors related to industrial needs. Hyper-V and VMware ESXi are two renowned hypervisors that easily support all OSs. Sangfor lacks performance while working with a new VM and assigning the hybrid resources to the existing VMs.
When the mount point is already installed in the solution, and we migrate a VM from Hyper-V to Sangfor’s hypervisor, there is a lag in initiating the process due to the modem capabilities. The solution’s performance is very bad.
What do I think about the stability of the solution?
I rate the solution’s stability a five out of ten.
What do I think about the scalability of the solution?
The tool is scalable, though scalability needs to be improved.
How was the initial setup?
The initial setup is complex. The product does not have a single migration tool. It needs a migration tool on every running VM. The migration process is more fruitful when you have a migration tool installed on the node, and nodes can migrate all the VMs directly.
What's my experience with pricing, setup cost, and licensing?
Considering the capabilities provided, the product is expensive.
Which other solutions did I evaluate?
CloudSphere is a mature product, whereas Sangfor has some areas that need to be improved.
What other advice do I have?
I have worked with the solution in my previous organization. Overall, I rate the tool a five out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Sangfor HCI - Hyper Converged Infrastructure
October 2026
Learn what your peers think about Sangfor HCI - Hyper Converged Infrastructure. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
919,894 professionals have used our research since 2012.
Operation director at M5 Technologies Sdn Bhd
Easy to monitor dashboard and competitive pricing
Pros and Cons
- "Sangfor HCI has a bundle of security features that are easy to monitor on the HCI dashboard."
- "Sangfor HCI has room for improvement in terms of integration. So, the integration with Sangfor HCI is not as extensive as in Nutanix."
What is our primary use case?
From a business perspective, we use Sangfor HCI due to its competitive pricing compared to other competitors such as Nutanix. We have reviewed Nutanix as well and found that Sangfor HCI offers similar ease of use. So, in terms of user interface (UI), the experience is more or less the same.
What is most valuable?
Sangfor HCI has a bundle of security features that are easy to monitor on the HCI dashboard.
What needs improvement?
Sangfor HCI has room for improvement in terms of integration. So, the integration with Sangfor HCI is not as extensive as in Nutanix.
Usually, the integration should be straightforward, but with Sangfor HCI, we need to use another API to make the integration happen. That's what happened with our client's project.
In future releases, from a business point of view, Sangfor HCI needs to focus on coding, research, and testing, or involve the R&D department. Most of the time, Sangfor HCI utilizes this technology to follow the BIUI (Business Intelligence User Interface).
Sometimes it becomes difficult to recall the exact details of a particular feature at the moment. Maybe the next feature should address this issue, so that we don't experience significant delays in the process.
For how long have I used the solution?
This is our first year using the system.
What do I think about the stability of the solution?
The solution is stable. I haven't had any hiccups.
I rate the solution's stability a seven out of ten.
What do I think about the scalability of the solution?
Sangfor HCI is a scalable solution, provided you get the expected point or criteria.
I rate the solution's scalability a seven out of ten. Our clients usually include enterprise businesses.
How was the initial setup?
The setup process for Sangfor HCI was quite straightforward. We utilize HP servers and have an HP technical assistant on board. Additionally, we have technical support from Sangfor HCI.
The technical person responsible for deployment is well-versed in the necessary steps and knows what to do and what not to do to deploy the solution.
Considering the huge scale of the deployment, it is crucial to have the right expertise. Although there may be some unique aspects and considerations, overall, I would say the process was relatively straightforward.
What about the implementation team?
We deploy it for our clients.
What's my experience with pricing, setup cost, and licensing?
The solution’s pricing is very competitive. I would say it is cheaper than Nutanix.
I rate the solution pricing a five out of ten, with one being the cheapest and ten being expensive.
What other advice do I have?
I would suggest going for Sangfor HCI because, at the end of the day, HCI depends solely on your client’s or you. It offers the best price if it fits your requirements and you need centralized access to various authentication. The system is good.
Overall, I rate the solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
System Account Manager at Primier Assist Limited
It's a one-stop solution that enables you to store and centrally manage your VMs
Pros and Cons
- "Sangfor HCI is a one-stop solution that enables you to store and centrally manage your VMs."
- "Support may be an issue for customers in some industries. For example, financial institutions may require 24/7 support."
What is our primary use case?
If you're dealing with a huge workload running on a massive infrastructure, Sangfor HCI can reduce the physical hardware while maximizing resource utilization.
What is most valuable?
Sangfor HCI is a one-stop solution that enables you to store and centrally manage your VMs.
What needs improvement?
Support may be an issue for customers in some industries. For example, financial institutions may require 24/7 support.
For how long have I used the solution?
I have used Sangfor for two or three years.
What do I think about the stability of the solution?
I rate Sangfor HCI 10 out of 10 for stability.
What do I think about the scalability of the solution?
I rate Sangfor HCI seven out of 10 for scalability. We have nearly 80 users, Most of our clients are small and medium-sized businesses.
How are customer service and support?
I rate Sangfor support eight out of 10.
How would you rate customer service and support?
Positive
How was the initial setup?
I rate Sangfor HCI eight out of 10 for ease of setup. Deployment is pretty straightforward and can be completed in four or five days.
What's my experience with pricing, setup cost, and licensing?
Sangfor HCI is reasonably priced, and there are no additional costs.
What other advice do I have?
I rate Sangfor HCI eight out of 10. You should give Sangfor HCI a chance. It has more advanced technology and is more user-friendly than other solutions.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
Infrastructure Engineer at a financial services firm with 51-200 employees
Simple initial setup but lack tools for performing various tasks
Pros and Cons
- "We find the topology feature of Sangfor HCI particularly valuable."
- "Currently, when we need to do capacity planning, we have to rely on Sangfor's support team for assistance. However, if there were dedicated tools available, we could handle it ourselves and increase efficiency."
What is our primary use case?
We are using Sangfor HCI for cloud computing and operating it as an infrastructure-as-a-service.
What is most valuable?
We find the topology feature of Sangfor HCI particularly valuable. It allows us to design and define the architecture according to our specific requirements.
We can choose the components we want to use and easily visualize the layout we create.
What needs improvement?
It would be beneficial if Sangfor HCI provided us with more tools to perform various tasks. Currently, when we need to do capacity planning, we have to rely on Sangfor's support team for assistance. However, if there were dedicated tools available, we could handle it ourselves and increase efficiency.
For instance, Nutanix has some tools called Nutanix sizing tools. I would like Sangfor to offer similar tools specifically for IT sizing. These tools would help us accurately size our infrastructure since we operate on a service basis. We have numerous customers with different needs, and being able to easily size the infrastructure based on specific criteria would be advantageous. Currently, we face challenges in obtaining customer information, as it is not feasible to visit each customer individually and collect data.
Having a dedicated tool for this purpose would greatly improve our operations. I've heard from the community that such a tool exists, but I don't know where to download it or how to access it as a user.
If such features exist, it would be beneficial to understand how we utilize those features, check their functionality, and manipulate them.
We have documentation available for this solution. However, it may not provide detailed information about these specific tools. It's not easy to find comprehensive documentation for this type of tool.
For how long have I used the solution?
I have been using this solution for more than two years.
What do I think about the stability of the solution?
Sangfor HCI is a stable solution. I would rate the stability an eight out of ten. It's quite good.
However, there are some points I'm concerned about. Particularly, it relates to the ITC and application delivery controller (ADC). We had pushed out licenses for that component, but we recently learned that it had reached its end of life. We received this information from the community, but we're unsure if it's confirmed. Initially, we implemented it, but later, Sangfor support advised us to discontinue its use. So, we didn't fully deploy that component. As a result, we are unable to achieve load balancing as planned. We purchased the ADC license, but now we can't utilize it.
On Sangfor HCI, you can usually integrate various components, including a virtual ADC. However, in our case, we faced limitations due to the ADC license.
What do I think about the scalability of the solution?
I would rate the scalability of Sangfor HCI a seven out of ten. I haven't implemented all aspects of Sangfor HCI.
Currently, there are around ten end users using Sangfor HCI in our organization.
How are customer service and support?
The customer service and support have been helpful in assisting us with various matters. However, the response time could be better. It should be faster.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have used Hyper-V and VMware vSphere in our lab environment. In my opinion, Sangfor HCI stands out because of its comprehensive features and very easy to implement, which I haven't experienced with Hyper-V.
How was the initial setup?
The initial setup is simple.
What about the implementation team?
We deployed the solution with the help of Sangfor's support.
What's my experience with pricing, setup cost, and licensing?
The price is a bit better than overall.
Which other solutions did I evaluate?
What other advice do I have?
Overall, I would rate the solution a seven out of ten. It's mainly because of the sizing tools. When comparing it to solutions like Nutanix, for example, they have already signed and implemented tools that provide more functionality. They offer software-based solutions that can be accessed online, providing greater convenience.
So, having more comprehensive and easily accessible tools is an important aspect. It gives you a clearer understanding of the available space and enables you to communicate with the service providers to ensure better security measures.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
System Engineer at Sarawak Information Systems Sdn. Bhd.
Built-in recovery, feature rich, and simple migrations
Pros and Cons
- "The most valuable feature of Sangfor HCI is the built-in recovery functionality. The migration is simple to do from other solutions, such as VMware."
- "The solution could improve by including backup capabilities."
What is our primary use case?
My customers use Sangfor HCI for the virtualization platform.
What is most valuable?
The most valuable feature of Sangfor HCI is the built-in recovery functionality. The migration is simple to do from other solutions, such as VMware.
What needs improvement?
The solution could improve by including backup capabilities.
For how long have I used the solution?
I have been using Sangfor HCI for approximately two years.
What do I think about the stability of the solution?
I rate the stability of Sangfor HCI an eight out of ten.
What do I think about the scalability of the solution?
We have approximately 1,000 users using this solution.
Our customers are mostly medium-sized using this solution.
I rate the scalability of Sangfor HCI an eight out of ten.
How are customer service and support?
The support can take some time to respond to fix the problem.
I rate the support of Sangfor HCI an eight out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
My clients were using VMware prior to using Sangfor HCI.
How was the initial setup?
The deployment of Sangfor HCI took approximately three weeks.
I rate the initial setup of Sangfor HCI a seven out of ten.
What about the implementation team?
We had the vendor do the implementation of the solution.
What's my experience with pricing, setup cost, and licensing?
The solution is on-premise which does not have a subscription. However, there is a need to purchase support. The solution is on a perpetual license model. There is not any extra cost other than the standard licensing fees.
The price is affordable for the solution.
I rate the price of Sangfor HCI a six out of ten.
What other advice do I have?
I rate Sangfor HCI an eight out of ten.
I gave my rating of eight out of ten for the solution because it is feature rich and has enhanced protection.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Regional Area Manager at EPI UPS
Reasonably priced and offers helpful support but migration capabilities could be stronger
Pros and Cons
- "It was not expensive at all."
- "It's a great solution for companies in Pakistan."
- "The migration process could be easier."
What is our primary use case?
Sangfor is actually the HCI and we are dealing in that.
What is most valuable?
The solution is very reasonably priced. It was not expensive at all.
The support is very helpful.
Its initial setup is very simple.
It is a very stable product. It's reliable.
It's scalable.
The solution offers good compatibility with other products.
What needs improvement?
The migration process could be easier.
For how long have I used the solution?
We started selling Sangfor three months ago.
What do I think about the stability of the solution?
The stability is very good. There are no bugs or glitches. It doesn't crash or freeze.
While it's stable, it depends on the implementation. It must be implemented properly.
What do I think about the scalability of the solution?
It's scalable. We have ten to 15 clients that are on the solution or in process of coming onto the solution.
How are customer service and support?
Technical support is great. We are very happy with the level of service.
Which solution did I use previously and why did I switch?
We're also aware of HP, however, their solution is not as good and neither is their support.
How was the initial setup?
The initial setup was simple and straightforward.
What about the implementation team?
We have a tech that can handle all aspects of the solution, including implementation. He's been doing it for the last three or four years and understands it quite well.
What's my experience with pricing, setup cost, and licensing?
Sangfor is cheap and reasonably priced.
Sangfor has one license and doesn't require any third-party licenses.
The licensing is renewed yearly.
What other advice do I have?
We've implemented it for a couple of companies. There are maybe ten to 15 companies we have with orders still pending.
I'd recommend the solution to others. It's very cheap and works very well. It's a great solution for companies in Pakistan.
I'd rate the solution seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
IT Manager at SJ Securities Sdn Bhd
Reasonably priced, easy to manage, and offers helpful support
Pros and Cons
- "The initial setup isn't hard."
- "The product is very easy to manage, the cost is a lot cheaper than VMware, the solution is stable, and it's scalable."
- "The interface could be a little bit better."
What is our primary use case?
We primarily use the solution for the AD, Active Directory, as well as file services.
What is most valuable?
The product is very easy to manage.
The cost is a lot cheaper than VMware.
The solution is stable.
It's scalable.
The initial setup isn't hard.
Technical support is helpful.
What needs improvement?
I can't recall missing any specific features.
The interface could be a little bit better.
We'd like the solution to offer a built-in firewall.
For how long have I used the solution?
I've been using the solution for two to three months.
What do I think about the stability of the solution?
The stability has been good. There are no bugs or glitches. it's reliable. If does crash or freeze.
What do I think about the scalability of the solution?
We have found that it is possible to scale the product. We have about 200 devices connected to it and haven't had any issues.
How are customer service and support?
We've dealt with technical support and have found them to be helpful and responsive. We are satisfied with the level of service we get.
Which solution did I use previously and why did I switch?
We previously used Hyper-V, which was costlier. We had to change solutions to move towards a newer solution and chose HCI.
How was the initial setup?
We found the solution very simple to set up. It was not overly complex or difficult. The deployment, due to the fact that we spread it out with a few servers, actually took a few weeks. If it's just one server ready to go it might take less than two weeks.
We have a three-person team that can manage the solution.
What about the implementation team?
We had a third party, a systems integrator, who assisted with the setup process.
What's my experience with pricing, setup cost, and licensing?
The pricing is pretty good, especially compared to VMware. If we are talking about this initial cost to set up (and not talking about future maintenance), it's about 40% cheaper than VMware.
We have a three-year license that we pay yearly. I can't speak about the exact price.
What other advice do I have?
I'm a customer and an end-user.
We're using the latest version of the solution.
I'd recommend the product to others. It's easier to manage and scalable. However, much like VMware, you do need to engage with a third party to integrate it.
I'd rate it nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Chief Technical Officer at Cypher Technology Pvt. Ltd.
Has good support
Pros and Cons
- "We are always ready to support customers, and I believe Sangfor is too."
- "It should have object storage. It already has network virtualization and micro-segmentation, but it is missing object storage. It does not have object storage. vSAN also does not have object storage, but Nutanix has object storage, and it is natively integrated into its HCI. So, if you pay for the object storage license, you have that module pre-built."
What is our primary use case?
We use Sangfor HCI for the Sangfor Cloud platform. We are soon going to host our own cloud platform service by using Sangfor HCI. We've already got a conditional queue from one of the customers, and we're consistently in talk with Sangfor regarding this deal.
We are working with the trial license of the Sangfor platform. For the first three months, we're going to use it on a trial basis, and after the customer confirms the purchase order, we'll be permanently going for the Sangfor Cloud solution.
What needs improvement?
It should have object storage. It already has network virtualization and micro-segmentation, but it is missing object storage. It does not have object storage. vSAN also does not have object storage, but Nutanix has object storage, and it is natively integrated into its HCI. So, if you pay for the object storage license, you have that module pre-built.
I would've been really happy if we had point-to-point network connectivity between the virtual firewall and the customer site lease line so that we could have a private IP VPN.
Sangfor is relatively new in all markets. I would request the Sangfor team to come up with a partner training program with a free voucher so that we can get some of our staff trained and certified in Sangfor and educate them in a proper way.
For how long have I used the solution?
It has been about five months since we've been using the Sangfor platform.
What do I think about the stability of the solution?
We've been using it only for about five months, and I will be able to comment on the stability of this platform after about two years. I've been working with VMware for 10 years. So, there is no point in comparing it with VMware.
What do I think about the scalability of the solution?
We're going with two nodes at the moment. There will be some downtime, but we can manage it for the next two to three months because we have fewer customers. We're going to provide the cloud service on the Sangfor platform, and soon, we'll be upgrading to the third node. After we have three nodes, it's going to be easier for us to scale up the platform.
We are a team of about 25 individuals. Four people are looking after this solution. When we start to scale up, we would need more people. With the license that we will purchase, we will also get support from Sangfor. If there are any specific cases, we will contact Sangfor support.
How are customer service and support?
Previously, we had Harper from their team for support. He has now moved to a different role, and he was very good. I would rate him 4.5 out of five.
Their technical support is pretty good, but we are having some language issues. Basically, we get support from China, and we are having some issues with English. I would rate them a four out of five.
Which solution did I use previously and why did I switch?
We've worked with VxRail and vSAN in the past. We've not used Nutanix, but I would like Sangfor to grow as a competitor that could beat Nutanix. That's because the RFPs that are made are so much based on Nutanix. It is really difficult for VMware and vSAN to beat Nutanix. I would like to see Sangfor grow as a company and beat Nutanix with all its features. If they add object storage, it would be very good.
How was the initial setup?
For me, it was initially a bit complex, but later on, I gave it to my team. They communicated with Harper and other support staff from the Sangfor team, and they were able to do it. It is not a difficult task for us now. We've already given the Sangfor virtualization platform to a customer. So, we already have two Sangfor clients, and we are looking forward to increasing the number.
What's my experience with pricing, setup cost, and licensing?
Sangfor needs to be more aggressive because this is a new market or territory for Sangfor. Nepal is a very price-sensitive market, so Sangfor needs to be a little more aggressive with its pricing. I would rate them 3.75 out of five in terms of the price.
Which other solutions did I evaluate?
We're comparing it with VMware.
What other advice do I have?
To anyone looking to implement Sangfor, I would advise doing a three-month PoC. We have a system deployed right here in our test labs with two nodes, and we can give a Sangfor cloud platform tenant for a PoC. We are always ready to support customers, and I believe Sangfor is too.
It has only been about five months since we have been using it, and I'm pretty satisfied with it. I would rate it an eight out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Information Technology Support Specialist at Code Expert Inc
A stable product with good firewalls and virtualization
Pros and Cons
- "I am impressed with the product's firewall and virtualization."
- "I would want the product to include Continuous Data Protection (CDP) which can help to easily retrieve the data."
What is our primary use case?
We use the product as a hyper-converged infrastructure for our virtualization servers.
What is most valuable?
I am impressed with the product's firewall and virtualization.
What needs improvement?
I would want the product to include Continuous Data Protection (CDP) which can help to easily retrieve the data.
For how long have I used the solution?
I have been using the tool for three years.
What do I think about the stability of the solution?
I would rate the product's stability a nine out of ten. We have never experienced downtime during our usage of the product.
What do I think about the scalability of the solution?
I would rate the product's scalability an eight out of ten since they have issues with sizing. My company has 300-500 users for the solution.
How are customer service and support?
The support team is available 24/7. However, communication is a barrier when the support person is Chinese. On the other hand, support is easy when it is from Singapore or Malaysia.
How would you rate customer service and support?
Neutral
How was the initial setup?
I would rate the product's deployment a nine out of ten. The tool's setup is easy. The technical team helps us to complete the product's deployment. The product's deployment takes two days to complete. First, we gathered information on network and hardware infrastructure topology.
What's my experience with pricing, setup cost, and licensing?
The product's pricing is less expensive and competitive than other alternatives. I would rate the product's pricing an eight out of ten.
What other advice do I have?
I would rate the product a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: October 2026
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