SAP Analytics Cloud Reviews

The product's native integration with SAP ERP systems is particularly valuable.

The product could improve by enhancing connectivity issues and speeding up response times for support queries.

I have been working with SAP for more than 15 to 20 years.

The product is stable. 

We have contacted SAP support primarily for connectivity issues. While the support team was helpful, reaching the right executive took about a week, which could be improved.

Neutral

The initial setup took approximately three months, involving thorough integration with our SAP ERP systems.

The platform is about 50% more expensive than Power BI.

If the customer uses SAP ERP, I would recommend SAP Analytics Cloud. Otherwise, they should investigate other tools.

I rate it an eight. 

We use this solution for real-time dashboards, modeling data and for predictive analytics. It is used on a daily basis by 300 people in our business. 

The visualizations have been the most valuable feature.

The integration with other vendors and solutions could be improved. The visualizations and reporting capabilities could also be improved. In a future release, we would like to have access to built-in API capabilities. This would remove some of the manual work involved in reporting. 

I have been using this solution for three years. 

This is a stable solution. 

This is a scalable solution. 

The customer service team are very responsive and knowledgeable. I would rate them a four out of five. 

Positive

An in-house team implemented this solution. 

 This solution offers value for money and you get what you pay for. 

I would rate this solution an eight out of ten. 

I am a professional consultant and programmer and we are customers of SAP. 

This is a robust solution and I like that it's oriented to develop what we need in our ERP. I like the platform and the fact that it's the same ecosystem. 

There is something about SAP Analytics that is complicated and more technical, certainly in comparison to a solution like Power BI which is more intuitive and where it's easier to find data. Power BI has the added advantage that many people work with Excel. 

I've been using this solution for two years. 

It's stable because it's all in the cloud. 

The solution is scalable but we haven't really tested it. Deployment requires a couple of people; one for design and the other working with what you need for analysis.

SAP calls me once every three to six months to ask how things are going. 

The initial setup is very easy because you can work with data models and if you know the database and you know how to model, both are intuitive. I haven't had many issues with deployment. 

In general Power BI seems to be more professional and user-friendly, it's certainly easier to find data. I prefer Power BI if I want to work quickly with clients because it's easier to use and I can send a link whereas SAP is more difficult to access and I can never be sure that the client can get access. The first steps are more or less the same with both products although SAP Analytics has perhaps more details to analyze what you see on the screen and Power BI has more of a classical interface.

Take your time and study the product because when you use SAP Analytics Cloud, you'll find it's very easy to make graphs and tables, to analyze and cross data. It's important to understand how it works but to also have a very clear idea of where you're going. There are online courses available as well as online help which is very useful. 

I rate this solution eight out of 10. 

We use SAP Analytics Cloud for creating dashboards for higher management. Our managers use this for business planning purposes, viewing monthly and quarterly reports, particularly sales, finance, and planned maintenance reports.

The features that are most valuable in SAP Analytics Cloud are the planning feature and the predictive analytics feature, though the planning feature needs to be more efficient.

An area for improvement in SAP Analytics Cloud is its planning feature because it's not that efficient when compared to BPC.

Another area for improvement in the solution is the difficulty in building reports or dashboards, particularly if you don't have proper knowledge of the BI system.

SAP Analytics Cloud technical support also needs improvement.

I've been using SAP Analytics Cloud for around three years now.

SAP Analytics Cloud is a stable solution. In terms of stability, it's pretty good.

SAP Analytics Cloud has good scalability.

The technical support for SAP Analytics Cloud is not good. If you have a ticket, you won't get a solution to it immediately. If you're facing any issue with the solution, you have to wait for a few days, or at least one week to get it resolved. Support for SAP Analytics Cloud could be faster and could be improved.

We didn't switch from Power BI to SAP Analytics Cloud. We use them in parallel where the systems are being developed in Power BI and reports are being developed in SAP Analytics Cloud.

The initial setup for SAP Analytics Cloud was not that straightforward because it depends on your source system. If you have an SAP source system, the setup is quite straightforward, but if you're using a non-SAP system or a third-party system, setting up SAP Analytics Cloud would be quite complex. My company used the Agile implementation strategy.

We implemented SAP Analytics Cloud in-house, and not via a third-party vendor.

I have no information on the licensing costs of SAP Analytics Cloud because a separate team takes care of it.

My company evaluated Power BI.

My company has around fifteen users of SAP Analytics Cloud.

My advice to anyone looking into using SAP Analytics Cloud is to first have an understanding of the BI system, based on the BI data models, and to have good analytical skills to develop reports in the solution. If you know the system, you can create reports and dashboards in SAP Analytics Cloud, but if you don't, you'll find it difficult.

I would also tell others to go for SAP Analytics Cloud over other technologies because SAP has a vast infrastructure, so you can integrate different modules and products within SAP very easily. For example, SAP has launched Data Warehouse Cloud, so you don't need a separate BI solution such as the SAP BW/4HANA system. You can directly take the data from the source and store it in the cloud, and compared to other technologies, it's quite cheap as well.

My company doesn't have any plans of increasing usage of SAP Analytics Cloud, but there's a plan to integrate it with SAP DWC.

I would rate SAP Analytics Cloud seven out of ten.

We are in the experimental stage. We are still using other business intelligence tools. However, we are experimenting with the SAP Analytics Cloud as a possible replacement or alternative.

The storytelling is great.

It is scalable.

The solution is reliable and stable.

Before the implementation, I read a lot about SAP Analytics Cloud. However, I am sad to say other functions or functionalities were not included in our version right now.

We are not using it regularly yet. Maybe more testing on our part is needed before talking about a lack of features.

As I use the SAP Analytics Cloud, I'm using only data, so I am grabbing data and putting it onto the SAP Analytics Cloud. Our boss wants to connect the data directly to the SAP database. That is one of the things they would like to do before we totally use it as our business intelligence solution.

The budget management could be better. I forget the exact term. However, the finance department will use the functionality for budget management across all the departments within the company.

There is a feature where all reports will be centralized in one, and it will be shown on one big monitor. If you put it on a monitor with touch capability, it would be perfect. It would really look good for reporting.

The predictive analysis should be stronger.

I started using the solution in 2020. However, I am not using it yet on a regular basis. 

I tried it before implementation and based on my experience, that's why our company got licensed for the SAP Analytics Cloud.

The solution is stable and reliable. There are no bugs or glitches. It doesn’t crash or freeze.

The product is scalable. So far, we’ve been happy with it. That said, said, we are in the stage of testing it right now. We are not yet entirely using it as our main DA.

I have not yet experienced technical support.

I’m not the one implementing it right now. Maybe our SAP basis team would have a better account of how the implementation went. I was more on the functional side. The technicality of setting it up is outside of my capabilities right now.

You only need a small team for deployment and maintenance.

We have consultants assisting us with the implementation.

The costs and licensing are outside my level of knowledge. I don’t deal with it directly.

That said, there may be additional costs involved. Some functionalities of the SAP Analytics Cloud are not yet included in our version.

We are end-users.

We are not using it in the cloud. We are in the on-premise platform at this moment. It’s a hybrid, currently.

I’m not sure which version of the solution we’re using.

My current job is in SAP production support, so I am the one handling incident reports or incident tickets and problem management for all the SAP-related tickets. I’m somewhere between a user and a consultant. I’m not a reseller.

I’d advise potential users that it's better to connect it directly to the database so that it will have data harmony from your ERP if you are using SAP as well as this SAP Analytics Cloud. That way, you can create reports and extract data anytime you like. Right now, we are just pulling data in SAP and then into the SAP database and putting it on SAP Analytics Cloud to create a story or a report itself.

I’d rate the solution nine out of ten. This is mostly due to the business intelligence functionality only, as I have not yet really tried out the other functions.

The primary use case is for our client. We implemented the BI Analytics for the executive. SAP also works with the theater boardroom. There is another license policy, but there's more that's dedicated for the dashboard with the touch screen so they can use it for their executive meetings.

The solution is used on PC or mobile. It's deployed on a public SAP cloud.

SAP Analytics Cloud changed the culture of meetings with data-driven management for our client. It modernized everything.

One of the most outstanding features is being able to use the dashboard with a touch screen. The other feature is nothing special compared with BusinessObjects, but it's a cloud version and they upgrade very often with the CI/CD way. They do it automatically because it's the service, it's not like download and installation. It's different from the other BI products and it has a planning feature.

In the beginning, we had a problem with stability but it's currently fine.

SAC, which is the cloud version, lost some good features from the previous planning product, like BPC or BPS.

I have been using this solution for more than three years.

It's stable.

The cloud version is automatically scalable.

Technical support is good.

Setup was straightforward.

Some of our clients are interested in moving to cloud-based IT. In that case, we can recommend SAP, but some clients still want to use the on-premise for security purposes and their policies. In that case, we cannot recommend SAC, but we do recommend BusinessObjects or another on-premise solution like Tableau.

The amount of time it takes to deploy depends on the requirements, but normally it takes three months for the reporting. Of course, they need to prepare their data before implementing the BI.

Normally, two or three people are needed for the BI implementation. If it contains planning as well, it's more than that because planning is more complex than actual implementation.

From our customers' experience, we know that they are satisfied with the ROI.

They need to collect the data and make reports, but it's just one solution. After logging in, they input their planning and then it can be aggregated automatically for the HQ users. That is very time saving and effort saving.

The price is competitive. There is a power user license and normal user license, but the normal user license is reasonable. The power user license is a bit expensive, but our client doesn't need to buy many user licenses for that.

Previously, we used BusinessObjects. That's the previous version of SAP, but it's been changed to SAC.

These days we are comparing the modern BI products, like Click, Tableau, and Microsoft Power BI. Those are the main competitors.

I would rate this solution 7 out of 10. 

My advice is the same as BW/4HANA. For someone who wants to start using this solution, they need to refine their requirement in the beginning and analyze the available data and how it should be consumed in the dashboard or analytics. They need to design from the beginning. It can be just a sketch, but they need to think about it before they start implementing it.

We primarily use the solution for the dashboards. 

The close integration with other SAP products is great. 

The initial setup is easy.

It is quite stable.

Technical support is helpful.

The product can scale. 

It's lacking a bit in maturity and we find we can't replace our existing mode 1 analytics tool until it's improved. 

I've been using the solution for 12 months. 

The stability is quite good. It doesn't crash or freeze. there are no bugs or glitches. It's reliable. 

We have about 50 people using the solution right now. They are all business specialists. We find it to be scalable.  

Technical support has been quite good. We haven't had any issues with them. They are helpful and responsive and we are satisfied. 

Positive

We found the initial setup to be pretty simple and straightforward. I'd rate it four out of five in terms of ease of setup. 

The deployment took one to two months and I handled it myself. 

I didn't need any assistance with the setup. I was able to do it on my own. 

I'm not sure which version of the solution we're using. It's likely the latest one.

I'd advise other users that the solution isn't really mature just yet. 

Overall, I would rate the solution a 7 out of ten.  

We're using SAP Analytics Cloud for analyzing financial and commercial information.

What I really like most about SAP Analytics Cloud is that it's very easy to create charts with it.

What should be improved in SAP Analytics Cloud is the speed of importing information and data from SAP S/4HANA, because it's what we're using. We noticed that gathering the data from the main database takes a bit of time.

Another way to improve the product is for them to let others access some information without being part of our SAP company system. If I want a customer to check information directly using SAP Analytics Cloud that would be good, because currently, it doesn't seem to me that this is possible directly in the product. Of course, there's another path to take to reach that goal, but a direct connection for external people who may want to check some information could be useful.

I've been using SAP Analytics Cloud since last July.

SAP Analytics Cloud is a stable product.

The initial setup for SAP Analytics Cloud was quite easy. On a scale of one to five, with five being the best, I'm rating the setup a five. I did the setup with the help of a team, e.g. not just by myself.

I find the pricing of SAP Analytics Cloud reasonable. On a scale of one to five, with five being the best, I'm giving it a score of four out of five for the price.

We adopted Qlik Sense a few years ago, then we started with SAP, and after having tried SAP, we decided to stay with SAP Analytics Cloud. We discharged Qlik Sense.

We're using SAP Analytics Cloud in our company.

I still don't have an idea on how scalable the product is.

I'm unable to give feedback on the technical support for SAP Analytics Cloud, because I don't deal directly with SAP, but with another company that assists us, and they work with SAP.

My advice to others looking into implementing SAP Analytics Cloud is for them to
check the cost of implementation, because the cost of the product is not high, but sometimes the implementation could cost a lot more, e.g. the connection to your access system could cost a lot.

I'm rating SAP Analytics Cloud nine out of ten.