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reviewer978702 - PeerSpot reviewer
Founder and CEO with 11-50 employees
Real User
Nov 13, 2019
Scalable and stable, but needs a better user interface
Pros and Cons
  • "The setup is straightforward. Deployment doesn't take more than 30 minutes."
  • "Technical support has been good, and when I called them at the start of using the product with some issues they were very helpful."
  • "The user interface of the solution needs improvement. It needs to be more visual."

What is our primary use case?

I primarily use the solution for text mining.

What is most valuable?

Normally I use the SAS 6 Miner, it's a component of SAS Enterprise Miner. It's very useful.

What needs improvement?

The user interface of the solution needs improvement. It needs to be more visual.

For how long have I used the solution?

I've been using the solution for three years.
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What do I think about the stability of the solution?

The stability of the solution, especially 14.3, is very good.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

Technical support has been good. At the start of using the product, I had issues. I called them and they were very helpful. I'd rate them five out of five.

How was the initial setup?

The setup is straightforward. Deployment doesn't take more than 30 minutes.

What's my experience with pricing, setup cost, and licensing?

For me, the pricing is $3000 monthly for the license. There aren't any additional costs.

What other advice do I have?

Currently, I am using the desktop version of the solution, but I do plan to move to the cloud.

In terms of advice, I'd tell other organizations to be specific about their use case as there are many components that can be used.

I'd rate the solution seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chief Data Scientist & Principal Consultant, StatLabs® at Facts n Data™ at a consultancy
Consultant
Aug 23, 2017
Enables Statistical Modeling Of Data Using Base SAS Although Limited GUI is a drawback
Pros and Cons
  • "It enables statistical modeling of data using Base SAS (another product from the same vendor) as the backbone."
  • "Plus it is prohibitively expensive and is not available with perpetual licensing."

What is most valuable?

It enables statistical modeling of data using Base SAS (another product from the same vendor) as the backbone. One can create visual models to see the steps involved in modelling of data.

How has it helped my organization?

Using Base SAS, one can do statistical analysis of data. However, Base SAS is completely code driven (doesn't have any GUI). This is a big limitation as statisticians, often, are not so good at programming. SAS Enterprise Miner extends GUI capability and visual appeal to Base SAS, to a good extent.

What needs improvement?

The product is still not as intuitive as one would like it to be. For example, a competing product, IBM SPSS Modeler is nearly completely GUI driven, while SAS Enterprise Miner lacks some features. Plus it is prohibitively expensive and is not available with perpetual licensing.

For how long have I used the solution?

Over seven years.

What do I think about the stability of the solution?

Not many.

What do I think about the scalability of the solution?

It gets painfully slow with raw data in excess of 50GB and one has to go for multi-socket server based licensing that gets prohibitively expensive.

How are customer service and technical support?

Email based support has a turnaround time of about 24 hours which is not good.

Which solution did I use previously and why did I switch?

We use multiple solutions simultaneously.

How was the initial setup?

Initial setup was OK. Not too complex, not too simple.

What's my experience with pricing, setup cost, and licensing?

It has an annual licensing policy with an annual renewal of almost 35%. The initial cost (and therefore renewals) are extremely expensive. One can possibly invest that much in hardware and possibly go in for products like R that are very cheap in terms of total cost of ownership.

For clarity, R is an open source tool but with the limitation that it's an in-memory tool. When dealing with large datasets, RAM becomes an issue. R is much more flexible. So, rather that investing in a SAS license, we prefer to invest in high RAM hardware (256/512GB RAM) and use R.

Another issue with R is that native version is a single core product. Even if you have a multi-core CPU, it uses a single core. However, Microsoft R, a free version from Microsoft, does away with that limitation. There is also a multi-core (paid) version of R available through Microsoft which does away with in-memory limitation and works out to be much cheaper than SAS Enterprise Miner.

Which other solutions did I evaluate?

IBM SPSS Modeler, RapidMiner, R.

What other advice do I have?

Be sure of your needs. In most scenarios, the pricing of SAS Enterprise Miner is not justified by the value it adds.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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it_user78834 - PeerSpot reviewer
Director of Information Manager Unit at BCI with 501-1,000 employees
Vendor
Aug 12, 2015
It helps us obtain better campaign results, though the graphic capabilities could be improved.
Pros and Cons
  • "Performance is excellent."
  • "Price of the product"

Valuable Features:

  • Quantity models for data mining
  • Performance is excellent

Improvements to My Organization:

  • Helps one of the banks where I've worked (CGD at Portugal) to have more knowledge of their clients
  • Helps us obtain better campaign results (credit cards, etc).

Room for Improvement:

  • Price of the product
  • Graphing functionalities
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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