Monitoring is one tool that everybody needs in corporate IT. There is no perfect tool at all for me. We choose the Solarwinds based on the simplication of managing the tool itself. Dashboard, management console, reports and alerts are the basic things that needed in monitoring. Solarwinds give an easy way how to use the out of the box and customized it based on our needs
Senior Manager of Infrastructure at a tech services company with 501-1,000 employees
Out of the box it can monitor the basic "get" command of the any website.
Pros and Cons
- "Management Console - Managing service to each server enrolled in the Solarwinds is much easier. Using a web base console, you can control your service much convenient way. There is no need to login remotely. It save a lot of time and effort."
- "Downside of the tools is the web console are hung or crash. It need to improve the performance."
How has it helped my organization?
What is most valuable?
Service monitoring - SAM (Solarwinds Application Monitoring) gives a very convenient way to manage the services of the server. It can monitor the service using WMI and SNMP. Tools give a wider choices to monitoring up to executable files currently running the server process.
Management Console - Managing service to each server enrolled in the Solarwinds is much easier. Using a web base console, you can control your service much convenient way. There is no need to login remotely. It save a lot of time and effort.
HTTP Monitor - Out of the box it can monitor the basic "get" command of the any website.
Dashboard - It give a much detailed information of your services. Its very beneficial to easily decide for the capacity and resource management of the monitor node.
What needs improvement?
Any monitoring tools have downside and one I can say in Solarwinds it should improve to be fit the tool in enterprise grade level. The web console also tends to hang or crash. Also, the performance needs improvement.
Downside of the tools is the web console are hung or crash. It need to improve the performance.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Consultant at a tech services company with 1,001-5,000 employees
Application monitoring solution that offers stability, scalability and only takes two to three days to set up
Pros and Cons
- "SolarWinds is a very stable platform compared to others on the market."
- "An additional feature that would improve this solution is the ability to complete root cause analysis."
What is our primary use case?
We use SolarWinds for our agent base.
What needs improvement?
In terms of the integrations and correlations, there is a huge opportunity to merge all of these tools into one in terms of analytics. This is a missed opportunities in the SolarWinds site compared to other products out there. An additional feature that would improve this solution is the ability to complete root cause analysis.
For how long have I used the solution?
I have been using this solution for a couple of months.
What do I think about the stability of the solution?
SolarWinds is a very stable platform compared to others on the market.
What do I think about the scalability of the solution?
This is a scalable solution. They have recently changed their architecture and now use horizontal scalable architecture using microservices.
How are customer service and support?
It has been a while since I contacted the customer service team but when I have, their problem resolution and response times were good.
How was the initial setup?
The initial setup is not that straightforward. It takes approximately two to three days.
What's my experience with pricing, setup cost, and licensing?
I would rate the pricing for this solution a three out of five.
Which other solutions did I evaluate?
We compared SolarWinds SAM with ManageEngine.
What other advice do I have?
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator

Buyer's Guide
Download our free SolarWinds Server and Application Monitor Report and get advice and tips from experienced pros
sharing their opinions.
Updated: June 2025
Product Categories
Server Monitoring Application Performance Monitoring (APM) and Observability Active Directory ManagementPopular Comparisons
Splunk AppDynamics
Microsoft Configuration Manager
Elastic Observability
Prometheus Group
Buyer's Guide
Download our free SolarWinds Server and Application Monitor Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- When evaluating Server Monitoring, what aspect do you think is the most important to look for?
- Which Windows event log monitoring tool do you recommend?
- How do the various System Monitoring solutions compare?
- SCCM vs BigFix: what are pros and cons?
- What is the best server monitoring solution?
- What is AWS Monitoring?
- What are the most important metrics in database monitoring?
- Have you successfully migrated from a best-of-breed enterprise management/monitoring & automation/orchestration platform to the ServiceNow framework?
- Why is Server Monitoring important for companies?
Another good feature from SAM is Proactively monitor the expiration and validity of SSL certificates which works well as i implemented in production environment.