SolarWinds Server and Application Monitor Reviews and Pricing

ITleadsys677

IT Leadership, System Management at a manufacturing company with 1,001-5,000 employees

Jul 31, 2019

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A good solution for network configuration, but the initial setup is complex

Pros and Cons

"There are many valuable features, including the network configuration manager, and the network performance manager."

"The setup was complex. We had local support to assist us."

What is our primary use case?

We primarily use the solution for network configuration and managing network performance.

What is most valuable?

There are many valuable features, including the network configuration manager, and the network performance manager.

What needs improvement?

We don't need additional features. The network performance monitors and configuration monitors work well for our company. We also use different software for server monitoring. So far, the solution works well for us as-is.

For how long have I used the solution?

I've been using the solution for two years.

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SolarWinds Server and Application Monitor

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How are customer service and support?

Local technical support is okay. I would rate them seven out of ten. They're not bad, but they're not good either.

Which solution did I use previously and why did I switch?

We didn't previously have another solution before implementing SolarWinds.

How was the initial setup?

The setup was complex. We had local support to assist us.

What's my experience with pricing, setup cost, and licensing?

I can't say what the exact pricing is, but I know it's not too expensive.

What other advice do I have?

We have about 1,000 users on the solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

reviewer1382850

ICT Network Infrastructure & Architect at a transportation company with 1-10 employees

Jul 23, 2021

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Easy to set up but needs to improve stability, flexibility, and integration

Pros and Cons

"The initial setup was relatively easy, and we didn't have to install anything. All we had to do was put on the devices we wanted to monitor."

"The stability, flexibility, and ease of use could be improved."

What is most valuable?

The initial setup was relatively easy.

We didn't go into very much depth, as in application monitoring and services monitoring, but I believe it can do both.

What needs improvement?

The stability, flexibility, and ease of use could be improved. The performance, integration, and pricing could be better as well.

For how long have I used the solution?

We used it for about four years. It's a cloud solution.

What do I think about the stability of the solution?

The stability needs to be improved.

How was the initial setup?

The initial setup is relatively easy. Because it's a cloud solution, we didn't have to install anything. All we had to do was put on the devices we wanted to monitor.

What's my experience with pricing, setup cost, and licensing?

We had a yearly license, and the pricing could be improved.

Which other solutions did I evaluate?

We looked into Zabbix and decided to switch to it.

What other advice do I have?

I would not recommend SolarWinds Server and Application Monitor and would rate it at six on a scale from one to ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.