Datadog and SolarWinds SAM are top contenders in the monitoring software market. Datadog appears to have the upper hand due to its ease of use and integration capabilities, while SolarWinds excels in application-centric monitoring.
Features: Datadog provides hosted services, shareable dashboards, anomaly detection, API integrations with many services, and visualization tools. SolarWinds SAM offers monitoring for a wide range of applications and infrastructure, detailed component monitors, and robust reporting capabilities.
Room for Improvement: Datadog's users want better real-time data tracking, API consistency, notifications, usage insights, and cost control. SolarWinds users look for better integration in larger environments, improved performance, reduced report customization complexity, and more application insight templates.
Ease of Deployment and Customer Service: Datadog is cloud-based, offering flexibility with public and hybrid cloud environments and praised customer support, though complex issues can take longer. SolarWinds, primarily on-premises, supports hybrid setups with proactive customer service but less cloud ease compared to Datadog.
Pricing and ROI: Datadog uses a versatile subscription model with potential cost surprises for custom metrics. Its higher cost is justified by extensive functionality, though it's relative compared to open-source alternatives. SolarWinds is seen as less expensive for server monitoring, with a license model requiring separate feature payments. Both offer strong ROI through improved infrastructure visibility and downtime reduction, with Datadog's comprehensive features potentially leading to higher costs.
Datadog is a comprehensive cloud monitoring platform designed to track performance, availability, and log aggregation for cloud resources like AWS, ECS, and Kubernetes. It offers robust tools for creating dashboards, observing user behavior, alerting, telemetry, security monitoring, and synthetic testing.
Datadog supports full observability across cloud providers and environments, enabling troubleshooting, error detection, and performance analysis to maintain system reliability. It offers detailed visualization of servers, integrates seamlessly with cloud providers like AWS, and provides powerful out-of-the-box dashboards and log analytics. Despite its strengths, users often note the need for better integration with other solutions and improved application-level insights. Common challenges include a complex pricing model, setup difficulties, and navigation issues. Users frequently mention the need for clearer documentation, faster loading times, enhanced error traceability, and better log management.
What are the key features of Datadog?
What benefits and ROI should users look for in reviews?
Datadog is implemented across different industries, from tech companies monitoring cloud applications to finance sectors ensuring transactional systems' performance. E-commerce platforms use Datadog to track and visualize user behavior and system health, while healthcare organizations utilize it for maintaining secure, compliant environments. Every implementation assists teams in customizing monitoring solutions specific to their industry's requirements.
SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.
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