

Datadog and SolarWinds Server and Application Monitor compete in the IT monitoring and management category. Datadog seems to have an edge due to its robust cloud service integration and comprehensive monitoring features.
Features: Datadog provides comprehensive integration and visualization tools like sharable dashboards, robust integrations with AWS, Docker, and Slack, and a wide set of monitoring and logging features including event logging APIs. SolarWinds Server and Application Monitor specializes in application and server monitoring, offering SSL certificate monitoring, AppInsight for SQL, and capacity planning tools that enhance IT infrastructure management.
Room for Improvement: Datadog users criticize its pricing model for lack of transparency and predictability and find the UI complex with unclear documentation. Improvements in error traceability, AI integration, and North American support are suggested. SolarWinds Server and Application Monitor users report performance issues in large-scale deployments and seek faster response times and enhanced application monitoring capabilities.
Ease of Deployment and Customer Service: Datadog's SaaS model eases deployment across diverse environments, offering quick metric integration and proactive support, although users note mixed technical support experiences. SolarWinds Server and Application Monitor caters primarily to on-premises deployments and is praised for robust support but requires more agile response times during complex implementations.
Pricing and ROI: Datadog has a complex usage-based pricing model that can quickly escalate costs but is often considered worth the investment due to its comprehensive monitoring capabilities. SolarWinds Server and Application Monitor, with its competitive pricing, is beneficial for large enterprises. Though its licensing costs can increase with scale, it often delivers substantial ROI via effective resource management.
| Product | Market Share (%) |
|---|---|
| Datadog | 5.5% |
| SolarWinds Server and Application Monitor | 1.2% |
| Other | 93.3% |


| Company Size | Count |
|---|---|
| Small Business | 80 |
| Midsize Enterprise | 46 |
| Large Enterprise | 99 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 8 |
| Large Enterprise | 21 |
Datadog integrates extensive monitoring solutions with features like customizable dashboards and real-time alerting, supporting efficient system management. Its seamless integration capabilities with tools like AWS and Slack make it a critical part of cloud infrastructure monitoring.
Datadog offers centralized logging and monitoring, making troubleshooting fast and efficient. It facilitates performance tracking in cloud environments such as AWS and Azure, utilizing tools like EC2 and APM for service management. Custom metrics and alerts improve the ability to respond to issues swiftly, while real-time tools enhance system responsiveness. However, users express the need for improved query performance, a more intuitive UI, and increased integration capabilities. Concerns about the pricing model's complexity have led to calls for greater transparency and control, and additional advanced customization options are sought. Datadog's implementation requires attention to these aspects, with enhanced documentation and onboarding recommended to reduce the learning curve.
What are Datadog's Key Features?In industries like finance and technology, Datadog is implemented for its monitoring capabilities across cloud architectures. Its ability to aggregate logs and provide a unified view enhances reliability in environments demanding high performance. By leveraging real-time insights and integration with platforms like AWS and Azure, organizations in these sectors efficiently manage their cloud infrastructures, ensuring optimal performance and proactive issue resolution.
SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.
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