SonicWall Capture Client Reviews

I started using the solution during a phase of ransomware in Latin America. Suddenly, ransomware attacked every system, and various vendors began offering solutions that could stop it. That's when I went for SonicWall Capture Client.

The solution's valuable feature is having a broader scope of OS. Where other solutions work only with specific systems, Capture Client works with old systems as well. For example, it works swiftly with Windows 7, and many financial institutes still use that OS on ATMs. Thus, it becomes easier to deploy and sell.

The solution's management console looks a little bit old. They should improve their user interface.

I have been using the solution for the last five years.

The solution serves as a very stable platform.

The solution works fine in terms of scalability in Latin America. For example, if a user buys fifty licenses for 100 users, they observe the utility and grow up on that number. Talking about a real case scenario, I sold 50 licenses to a customer and the number scaled up to 700 licenses in different ranges by the end of the year.

So, scalability is never an issue; we can add users easily.

I have used the SonicWall support portal. I mainly use it for firewall issues. It's pretty good and very accessible.

The setup was pretty straightforward.

The solution is affordable and has an MSSP scenario for security. Also, it is easy to use and very effective. It works fine with old operating systems. The solution helps the workstation work faster, unlike other solutions that are heavy on the process.

I rate this solution as a ten.

We are using the solution as an antivirus that is an endpoint protection system. 

The solution has this very useful rollback feature, in which even if the system is infected by the worst malware or ransomware or anything, your data won't be lost. It will roll back to the previous version, the safest version. It's very handy to have in case of an attack.

The initial setup is straightforward.

The costs are very reasonable.

We realized that after deploying it, after installing the SonicWall Capture Client, there was a performance impact on the system. It used to consume a lot of storage and memory, and other resources. That isn't great. It's an aspect we hope gets fixed. It must consume less storage, less CPU, and other resources.

In general, the performance issue was the major problem. A user was not able to access his documents, the basic files and all, and that caused a major issue for him.

It takes technical support too long to resolve an issue.

I've used the solution over the last 12 months or so.

The stability isn't the best, as it can make the system run slow, which affects performance. It's not the number of users that affects it. However, we found that the process itself was consuming a lot of system resources.

We originally procured the solution for 20 users, however, we are working on expanding it currently.

We've dealt with technical support in the past. They are okay. However, it does seem to take quite a while to resolve issues. They need to resolve things faster. It shouldn't take so much time.

The initial setup is not difficult or complex. It's straightforward and simple. A company should have no issues handling the process.

The solution is a SaaS model. The licenses renew on a yearly basis. The pricing overall is quite good. However, we weren't very happy with the product itself and therefore don't know if it is worth it to spend the money we have on it.

Before choosing this solution we didn't look into other options. We tested this product out with 20 users, however, it failed our testing requirements.

We are a SonicWall partner.

I wouldn't recommend the product to others. It's not quite stable and not very mature yet.

I'd rate the solution at a four out of ten. We aren't very satisfied with its capabilities.