Try our new research platform with insights from 80,000+ expert users

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the category report

Prominent pros & cons

PROS

The initial setup of SonicWall Capture Client is straightforward.
SonicWall Capture Client includes valuable features like a rollback function and SentinelOne integration.
Rollback in SonicWall Capture Client is effective during ransomware attacks, restoring the endpoint.
SonicWall Capture Client offers beneficial features such as CSC, RTDMI, and deep memory inspection.
SonicWall Capture Client is a cost-effective choice compared to other options like CrowdStrike.

CONS

Technical support for SonicWall Capture Client is considered slow and time-consuming, often requiring multiple log submissions across different service levels.
SonicWall Capture Client TenantCloud support needs improvement, and there is difficulty in removing the license from MySonicWall after expiration without renewal.
SonicWall Capture Client is noted for network latency issues, affecting its overall performance.
There are concerns about SonicWall Capture Client's memory consumption, which tends to slow down PC performance.
XDR functionality with SonicWall requires the purchase of MDR services, limiting its usability.
 

SonicWall Capture Client Pros review quotes

Fansa Kusuma - PeerSpot reviewer
Oct 28, 2022
Overall, what I love the most about SonicWall Capture Client is its management console. SonicWall Capture Client also has the intelligence to tell you which computer is online, what OS it uses, etc. I also found the rollback feature and SentinelOne integration valuable in SonicWall Capture Client. Rollback is a powerful feature of the solution because it's similar to locking your endpoint during an attack, so you won't have to pay the hackers, particularly during ransomware attacks. That feature in SonicWall Capture Client allows you to get back your endpoint or make your endpoint right again after an attack. I also like that it isn't complex to remove the engine error from the endpoint because you only have to provide the security key from SonicWall Capture Client, so the process is simple. It's not complex.
DS
Jun 9, 2021
The initial setup is straightforward.
Jasmit Singh Juneja - PeerSpot reviewer
Jul 3, 2023
The most valuable features of SonicWall Capture Client are CSC (Capture Security Center), RTDMI (Real-Time Deep Memory Inspection), and the deep memory inspection feature.
Find out what your peers are saying about SonicWall, SentinelOne, Microsoft and others in Endpoint Protection Platform (EPP). Updated: June 2025.
860,592 professionals have used our research since 2012.
AA
Mar 25, 2025
SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike.
AA
Jun 16, 2025
Considering other products, SonicWall Capture Client has two differentiators.
PV
Oct 18, 2024
The threat protection feature of SonicWall Capture Client is most valuable.
LUIZ FERNANDO MARIANO SILVA - PeerSpot reviewer
Aug 7, 2024
The product’s interface is easy to use.
JC
Mar 9, 2023
The solution serves as a very stable platform.
Winsley De Oliveira - PeerSpot reviewer
Aug 25, 2023
SonicWall Capture Client's scalability is nice.
MD
Sep 19, 2023
SonicWall Capture Client has a serial number to connect to your firewall.
 

SonicWall Capture Client Cons review quotes

Fansa Kusuma - PeerSpot reviewer
Oct 28, 2022
An area for improvement in SonicWall Capture Client is TenantCloud support. Suppose you want to implement SonicWall Capture Client. You'll have to register it on MySonicWall. Then once your SonicWall Capture Client license expires and you don't want to renew it, you can't delete it from your MySonicWall account, so that's an area for improvement.
DS
Jun 9, 2021
It takes technical support too long to resolve an issue.
Jasmit Singh Juneja - PeerSpot reviewer
Jul 3, 2023
SonicWall Capture Client could be made a little lighter than it currently is in terms of memory consumption.
Find out what your peers are saying about SonicWall, SentinelOne, Microsoft and others in Endpoint Protection Platform (EPP). Updated: June 2025.
860,592 professionals have used our research since 2012.
AA
Mar 25, 2025
Technical support from SonicWall has room for improvement. While their escalation process is understandable, it can be time-consuming as all logs need to be provided multiple times across different service levels.
AA
Jun 16, 2025
XDR cannot be used unless MDR services are purchased with SonicWall.
PV
Oct 18, 2024
SonicWall Capture Client should use less of our PC's memory, as it tends to slow down the performance.
LUIZ FERNANDO MARIANO SILVA - PeerSpot reviewer
Aug 7, 2024
The implementation is not easy.
JC
Mar 9, 2023
They should improve their user interface.
Winsley De Oliveira - PeerSpot reviewer
Aug 25, 2023
The biggest issue with SonicWall Capture Client is network latency.
MD
Sep 19, 2023
The vulnerability reports need to be better. Windows Defender detected some issues that SonicWall Capture Client couldn't.